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Flora Hotel - Apartments

Borovets , Flora Hotel, Borovets (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsFlora Hotel - Apartments is a highly praised accommodation, particularly noted for its exceptional location. Conveniently positioned near ski facilities, the resort's heart and a forest, guests enjoy easy access to outdoor activities, shops and breathtaking views. The breakfast received favorable feedback for its delicious, satisfying and home-cooked offerings, though some guests desired more variety. Dinner at the hotel is widely appreciated for its homey feel, rich variety and high quality, adding significant value to the overall dining experience.

The rooms are spacious and comfortable, providing essential amenities and cleanliness. However, many guests suggest that an update to the decor and furniture would enhance their stay. Cleanliness is consistently highlighted, both in the rooms and common areas, maintaining a welcoming and hygienic environment throughout the hotel.

The staff is generally praised for their helpfulness, friendliness and professionalism. While there were occasional mentions of rudeness and language barriers, the positive interactions significantly outweigh the negatives, ensuring a pleasant and supportive atmosphere for guests.

The hotel's spa and pool facilities receive high marks for cleanliness and maintenance. The spa with its saunas and tranquil ambiance and the indoor pool, heated and well-kept, offer relaxing experiences that are rarely crowded. This, combined with the family-friendly amenities and spacious rooms, makes the hotel particularly suitable for family vacations, contributing to enjoyable stays for both parents and children.

However, guests found the beds and bedding to lack comfort, pointing out issues with the firmness and quality of the mattresses, pillows and blankets. Improvements in this area could significantly enhance guest satisfaction.

Flora Hotel - Apartments provides a romantic setting with stunning views and a picturesque atmosphere perfect for couples seeking a romantic getaway. The overall guest experience is enriched by the beautiful surroundings and the tranquil, well-maintained facilities, making it a preferred choice for a memorable stay.
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Hotel with Ski To Door Access

Located within the Flora complex in Borovets. This complex is situated near the ski area, offering convenient access to nearby ski facilities.

Hotel near Ski Resorts

Located in the central part of Borovets, just 50 meters from the central station of the cabin lift Yastrebets and the four chair lifts Martinovi baraki and Sitnyakovo Express.

Hotel with Free Wi-Fi

The Flora Hotel - Apartments ensures guests stay connected with complimentary Wi-Fi in all rooms and public areas. The hotel's reliable and fast Wi-Fi allows guests to catch up on work emails or simply browse the internet. The hotel is ideally situated to offer convenient access to the best that Borovets has to offer.

Hotel with Gym

Gym is one of the available amenities.

Hotel with Indoor Pool

Flora Hotel - Apartments features an indoor pool as part of its garden and spa facilities. The hotel offers a SPA area with an indoor swimming pool, steam room, and sauna.

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool

Small Hotel

Room Types

Apartment Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment provides a dining area, a wardrobe, an electric kettle, parquet floors and a flat-screen TV with cable channels. The unit offers 2 beds.

Apartment with Balcony Guests can make meals in the kitchenette that has a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment features a dining area, a wardrobe, an electric kettle, parquet floors, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Standard Studio The studio provides an electric kettle. The unit offers 1 bed and 1 futon.

About Flora Hotel - Apartments

License: С2-01Л-1Г1-А0

Guest Reviews

7.9

Good

Location

Flora Hotel - Apartments boasts a highly favorable location, consistently praised by guests for its convenience and proximity to key attractions. Positioned just a short distance from the gondola, ski lifts and slopes, the hotel offers easy access for skiing enthusiasts. Visitors appreciate its central placement, making it a few minutes' walk to the ski facilities and the heart of the resort. The surrounding area is enriched with shops, a school and central tracks, ensuring all essential services are nearby. The hotel's location near a forest provides opportunities for guests to enjoy nature walks, find mushrooms and pick berries. Guests frequently highlight the excellent views from their rooms, further adding to the overall positive experience of staying at Flora Hotel - Apartments.

Breakfast

When it comes to breakfast at Flora Hotel - Apartments, guests overall found it to be a delightful experience. Many praised the selection and quality of food, describing it as delicious, satisfying and home-cooked. The buffet was often highlighted as rich and plentiful, offering a fair amount of choices that left many satisfied.

While some felt the breakfast was repetitive and not diverse, it was generally considered good, fresh and well-prepared. Several reviews appreciated the filling nature of the food with descriptors like big, tasty and brilliant frequently mentioned.

However, a few guests noted that the breakfast could be standard, monotonous or even poor and old on some occasions. Despite this, the positive comments about the varied and rich breakfast, as well as the good quality of food, were more prominent.

In summary, the breakfast at Flora Hotel - Apartments is predominantly well-received with a nice blend of variety and taste that ensures most guests start their day off right.

Dinner

The reviews of dinner at 'Flora Hotel - Apartments' are overwhelmingly positive, highlighting the quality and satisfaction guests experienced with the hotel's food offerings. Guests consistently mention that the dinner was delicious, well-prepared and satisfying. The home-cooked feel of the meals and the talent of the chefs are frequently praised. The overall dining experience, including breakfast, is often described as rich, varied and very good with food that is fresh and tasty.

Several mentions of half board service and inclusive dinner options suggest convenience and good value for guests. The dinner buffet is noted as simple but very tasty with a variety that keeps it interesting for multiple nights. In some reviews, specific praise is given to the abundance and flavorful preparation of the food.

While the majority of feedback is positive, a few guests noted the dinner as being standard or adequate. One guest mentioned that the food was not hot. Despite these few less enthusiastic remarks, the consensus indicates that dinner at Flora Hotel - Apartments offers a delightful and satisfying dining experience, contributing positively to the overall stay.

Rooms

Flora Hotel - Apartments offers spacious rooms and large apartments that are well-suited for a short stay. Guests found the rooms to be equipped with everything necessary for a comfortable experience. Cleanliness is generally maintained and the rooms are described as clean, comfortable and reasonably maintained. However, the decor and furniture are often noted as outdated and worn out with many reviews mentioning the need for renovation and updating. While the accommodation is functional and provides what is needed, the ambiance could be improved with better maintenance and refreshing of the interiors. Overall, the comfort and size of the rooms are highlights, even though modernization efforts are necessary to elevate the guest experience.

Beds

Guests at Flora Hotel - Apartments have shared varied experiences regarding the comfort of the beds provided. Many visitors have found the beds and mattresses to be less than ideal, often describing them as uncomfortable, too soft or quite firm. Pillows were also a point of contention with several guests reporting them to be either too thick or too thin.

The quality of the bedding received mixed reviews with complaints about thin, basic duvets and some noting issues with cleanliness, such as smelly or dirty blankets and stained bed covers. Additionally, guests mentioned the inadequacy of temporary or additional beds provided. There were also comments about the lack of extra pillows and the thinness of bed covers, which may not provide sufficient warmth.

While there were some mentions of firm mattresses, overall, the feedback portrays a need for improvement in the bedding and bed comfort at Flora Hotel - Apartments to enhance guest satisfaction.

Cleanliness

Flora Hotel - Apartments consistently receives commendations for its attention to cleanliness. Guests frequently mention that rooms are cleaned daily with towels being replaced regularly, contributing to a well-maintained living environment. The common areas are also highlighted as being clean and well-arranged, providing a welcoming atmosphere throughout the hotel. Many guests describe the rooms as clean, tidy and even spotless, indicative of a high level of cleanliness that extends across the property. Though a few reviews note minor issues with room cleaning or cleanliness in certain areas, the overall impression is that of a very clean and well-maintained hotel, ensuring a comfortable stay for its guests.

Staff

The staff at Flora Hotel - Apartments has generally received positive feedback for their helpfulness, friendliness and professionalism. Guests frequently describe the team as accommodating, knowledgeable and courteous, highlighting their hospitable nature. The chef in the restaurant is noted for being particularly friendly and both hotel and restaurant staff are often mentioned as attentive. Professionalism and competence are recurring themes in the reviews with many noting the staff's excellent and well-educated demeanor.

Despite these positives, there are a few critiques. Some guests found restaurant staff to be unfriendly or even rude at times. Additionally, occasional comments were made about limited English proficiency and a lack of extensive knowledge among the staff. A few reviews pointed out that the staff could sometimes be more welcoming or confident in their duties. However, these criticisms are overshadowed by the numerous mentions of polite and exceptionally nice personnel who ensure a pleasant stay for guests with their responsive and communicative approach.

Spa

The spa at Flora Hotel - Apartments is highly praised for its cleanliness and well-maintained facilities. Guests consistently note the relaxing atmosphere and commend the inclusion of saunas and pools. The spa is described as not being busy, allowing for a tranquil experience. The service in the spa is regarded as being of a high level and the overall hygiene standards receive positive remarks. Many visitors highlight the spa area as excellent, making it a standout feature of the hotel.

Pool

Flora Hotel - Apartments boasts a consistently clean and well-maintained pool, described by many guests as excellent and wonderful. The pool area includes relaxing facilities such as saunas and a spa, enhancing the experience. The pool is also heated, providing additional comfort, although some found the water to be a bit cold. Despite its relatively small size, the pool is not typically crowded, allowing for a more enjoyable swim. The inclusion of the swimming pool as part of the stay is appreciated by guests, who overwhelmingly regard it as a good addition to the hotel's amenities.

Family

Flora Hotel - Apartments has garnered praise as a top choice for family-friendly vacations. Guests frequently highlight its family-friendly environment and excellent amenities tailored for families, making it an ideal destination for family holidays. The hotel offers spacious family-friendly rooms, although there was some mention of the child’s bed being uncomfortable, the overall feedback is overwhelmingly positive regarding its suitability for children.

Parents and their kids have enjoyed fantastic experiences here with many describing their stays as amazing and recommending it highly for families. The hotel is frequently referred to as a great place for kids with children reportedly loving their time spent at the property. The setup is noted to be particularly child-friendly, ensuring that young guests have a memorable and enjoyable stay.

On the whole, Flora Hotel - Apartments is celebrated for its ability to provide a wonderful and stunning experience for families, contributing to an enjoyable holiday for both parents and children.

Indoor Pool

The indoor pool at Flora Hotel - Apartments receives consistently positive feedback from guests. Integrated into the spa area, the pool is noted for being clean and well-maintained. Many reviews highlight that the indoor pool is not only clean but also warm and heated, providing a comfortable experience. Guests frequently describe the pool as nice, lovely and good, indicating a high level of satisfaction with the facilities. The indoor pool at Flora Hotel - Apartments represents a reliably pleasant feature for guests seeking relaxation.

Romantic

Flora Hotel - Apartments offers a truly romantic getaway, particularly suited for couples seeking a picturesque retreat. Guests repeatedly highlight the stunning views with descriptors ranging from great and fantastic to magnificent and gorgeous. The vistas from the hotel evoke a sense of awe, creating an ambiance perfectly tailored for a romantic escape. The overall experience at Flora Hotel - Apartments is enhanced by these panoramic scenes, making it an idyllic spot for those looking to bask in romantic surroundings.

Yes, Flora Hotel - Apartments has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Flora Hotel - Apartments.

No, Flora Hotel - Apartments doesn't allow dogs.

No, parking facilities aren't available at Flora Hotel - Apartments.

Yes, Flora Hotel - Apartments has a gym.

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