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Summary of reviewsSleep Inn Tanglewood is celebrated for its ideal location in a lively area filled with dining and shopping opportunities. Close to downtown Roanoke and Carilion Roanoke Memorial Hospital, it offers convenience for both leisure and necessary visits. Guests frequently appreciate its proximity to restaurants, stores, and a mall, enhancing the overall experience with easy access to entertainment and dining, complemented by the friendly service of the staff which bolsters the inviting ambiance of the hotel.
The hotel provides a satisfying breakfast, with many guests noting the cleanliness and efficient stocking of the breakfast area. The variety of hot and cold items, like the option to make mini waffles, is lauded, offering decent meal quality for a hotel breakfast. Though there are some requests for more diverse options, the inclusion of breakfast adds value to the stay and is a convenient start to the day.
Accommodations at Sleep Inn Tanglewood are spacious and comfortable, with guests often praising the cleanliness and comfort of the rooms. The beds, in particular, are noted for ensuring a good night's sleep. Guests appreciate the room layout, especially the suites which provide excellent space for families or groups. Any concerns are minor compared to the overall satisfaction with room quality and the attentive, friendly service from staff.
Cleanliness receives mixed reviews, but many travelers find the hotel clean and comfortable overall. The staff is commended for their friendliness and help, with the general cleanliness of the rooms often exceeding expectations. Some areas such as carpets have been noted for needing attention, but the general impression remains positive.
The staff at Sleep Inn Tanglewood is a standout feature, consistently praised for their friendliness and professionalism. The front desk and breakfast staff earn particular appreciation for their warm service, contributing significantly to the overall guest experience. Despite isolated complaints, the staff's dedication to creating a welcoming environment encourages returning guests who value excellent service.
While the beds are generally a highlight, offering comfort and cleanliness, a few guests have noted discomfort from certain mattresses and issues with the pull-out sofa beds. Nonetheless, the bedding largely adds to a restful stay, with minor complaints not overshadowing the positive experiences reported by most visitors.
In summary, Sleep Inn Tanglewood provides a well-rounded lodging experience characterized by its convenient location, comfortable rooms, satisfactory breakfast, and attentive service from a commendable staff, making it a valuable option for travelers.
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