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Best Western City Hotel

Bologna , Via Ambrogio Magenta 10 (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Best Western City Hotel in Bologna receives generally positive feedback across various aspects, making it a favorable choice for many travelers.

The hotel's location is well-regarded for its balance between accessibility and tranquility. It's situated in a quiet neighborhood and offers easy access to Bologna's historical center and the train station, aided by a nearby bus stop. This setup allows guests to enjoy a peaceful stay while remaining well-connected to key attractions. The presence of free and secure parking is particularly appreciated by those traveling by car, simplifying the logistics of city exploration.

Breakfast at the hotel is often praised for its variety and quality. Guests enjoy a wide selection of fresh items, including pastries, fruits, dairy and hot options like eggs and bacon. The friendly and attentive breakfast staff contribute positively to the dining experience. Despite some notes on occasional delays and limitations due to COVID-19, the breakfast service is generally well-received.

The hotel's restaurant stands out for its excellent dinner options with many guests commending the quality of the food and the pleasant dining atmosphere. While the dinner service hours are somewhat restricted and the drink selection at the bar could be broader, the overall dining experience is notable for its high standard.

Rooms at the Best Western City Hotel are described as spacious, comfortable and clean. Guests appreciate the modern bathrooms and useful amenities such as small fridges and smart TVs. The hotel's housekeeping maintains high cleanliness standards, although occasional remarks about noise and dated decor are noted. Despite these minor issues, the comfort and tidiness of the rooms contribute to a restful stay.

The staff at the hotel are frequently highlighted for their exceptional friendliness and helpfulness. The reception team, in particular, is praised for their welcoming demeanor and efficiency, enhancing the overall guest experience. While some instances of overwhelmed staff are mentioned, the general consensus underscores a service-minded and accommodating environment.

Wi-Fi connectivity at the hotel receives mixed reviews. Some guests report a reliable and strong connection, while others encounter issues such as weak signals and unstable connections. Despite being free, the Wi-Fi experience varies, indicating room for improvement.

The parking facilities at the Best Western City Hotel are highly praised. Guests value the free, secure and spacious parking options, including an underground garage. This feature is significant for travelers with vehicles, offering a hassle-free and safe parking solution.

Family-friendly features are another strong point with the hotel providing spacious suites and interconnected rooms suitable for families. Guests appreciate the attentive and kind staff who contribute to a welcoming atmosphere for children and adults alike.

The beds at the hotel are often commended for their comfort and cleanliness. While most guests enjoy restful sleep, a few note issues with hard mattresses and less-than-clean pillows. Nonetheless, the overall sleeping arrangements receive positive feedback.

Despite its many strengths, some guests feel that the hotel does not fully meet the expectations of a four-star establishment, suggesting it is more accurately a three-star hotel. Nonetheless, it offers good value for money and meets the needs of business travelers well with convenient amenities like elevators, excellent breakfast and ample parking.

Overall, the Best Western City Hotel provides a comfortable and convenient base for exploring Bologna, catering effectively to both leisure and business travelers.
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Hotel Taking Steps Towards Sustainability

This hotel holds Global Sustainable Tourism Council (GSTC) and Nordic Swan Ecolabel certifications. It has self-produced electricity with a photovoltaic system since 2016, actively monitors consumption, and uses a Nordic Swan Ecolabel certified courtesy line. The hotel also prioritizes local suppliers, with over 40% being provincial, and participates in Best Western's Stay for the Planet, Stay Plasticless, and Go.Get.Green programs.

Family Friendly Hotel

The hotel provides family rooms that consist of two connecting rooms with two bathrooms, accommodating up to 5 people. Cots are provided free of charge upon request, and children under 3 stay free.

Hotel with EV Charging Stations

Hotel for Honeymoon

Romantic Hotel

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

4-Star Hotel

Room Types

Classic Single Room Offering free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room offers a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.

Superior Queen Room The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Classic Triple Room Providing free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels.

Family Queen Room Offering free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 2 beds.

Classic Queen Room Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.

Junior Queen Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit has 1 bed.

Classic Twin Room Offering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. This twin room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 2 beds.

About Best Western City Hotel

License: 037006-AL-00089, IT037006A1V3C7DH75

Guest Reviews

8.2

Very Good

Location

The Best Western City Hotel boasts a convenient and well-regarded location, despite a few mentions of it being somewhat removed from the very heart of Bologna. It's particularly suitable for those intending to explore the city's historical center with many guests appreciating the hotel's proximity to both the old town and the train station, typically a 15 to 30-minute walk away. Public transportation is a significant highlight; a bus stop right outside the hotel offers frequent and easy trips to the city center, making it optimal for sightseeing and access to nearby attractions.

The hotel is also praised for being in a quiet and peaceful neighborhood, creating a restful environment for guests. Free parking is a bonus, particularly appreciated by those traveling by car, as it avoids the congestion and restrictions of the central zones. Various reviews highlight the convenience of having markets, cafes and restaurants within walking distance, adding to the practicality of the location.

Though a minority noted that the walk to the city center could feel lengthy and the path might pass through less lively neighborhoods, the general consensus indicates that the Best Western City Hotel serves as a strategic starting point for visiting Bologna. The location strikes a balance between accessibility and tranquility, making it a solid choice for travelers looking to explore the city without being in the immediate hustle and bustle.

Breakfast

Breakfast at the Best Western City Hotel seems to garner mixed reviews from guests with a significant number of them praising its variety and quality. The breakfast often described as very good, excellent, plentiful and delicious, offers a wide selection that includes fresh pastries, fruits, dairy products, cold cuts and hot options like scrambled eggs, crispy bacon and sausages. Many guests found the variety of choices and the overall quality to be satisfying and abundant, making it a noteworthy start to their day. Positive remarks include the friendly and attentive breakfast staff who enhance the dining experience.

On the other hand, some reviewers noted areas for improvement, such as delays in replenishing items, occasional lack of freshness and a basic selection that fell short of expectations. Issues like the breakfast area being dirty or the automatic coffee machine needing replacement were also mentioned. Due to COVID-19, some guests remarked on the restrictions impacting the breakfast spread, making it more limited and less appealing. Despite these drawbacks, the overall sentiment suggests that when operational issues are addressed, the breakfast at this hotel provides a good, substantial meal to kick off the day.

Dinner

The Best Western City Hotel offers an impressive dining experience that has garnered much praise from its guests. Visitors have repeatedly highlighted the excellence of the hotel restaurant, noting the fantastic food that is both well-prepared and served in a pleasant atmosphere. Guests enjoyed consistently good meals and remarked on the delicious dishes that were part of a simple but effective menu.

In addition to the well-received dinners, the breakfast service also received accolades for being both great and inclusive. The hotel restaurant’s cuisine was frequently described as very good with some guests mentioning it as top class and expressive of a high standard of culinary expertise.

However, there were some limitations that guests pointed out. The restaurant's operating hours are rather restricted in the evening and there is no indication of closures on the hotel's website. The drink selection at the bar also appeared limited to some guests. Despite these minor drawbacks, the pleasant dining atmosphere and the quality of food make the Best Western City Hotel's restaurant a noteworthy option for hotel guests seeking convenient and delectable dining without needing to venture far.

Rooms

The 'Best Western City Hotel' generally receives praise for its spacious, comfortable and clean rooms. Guests appreciate the large room sizes, often mentioning the rooms are well-equipped with amenities like small fridges and smart TVs. The bathrooms are frequently noted for being modern, spacious and bright. In particular, the suites and family rooms are highlighted for their extra space and additional features.

The cleanliness of the rooms is consistently rated highly with many guests impressed by the tidiness and upkeep. The hotel maintains a good standard of hygiene, although there are occasional remarks about areas that could be cleaner or dated decor. Comfort is another strong point with many guests finding the beds and overall room setup to be very conducive to a restful stay.

However, some guests note issues with noise, especially in rooms facing the street or with thin walls resulting in poor soundproofing. There are also mentions of rooms being a bit dated compared to modern standards and a few isolated complaints about specific maintenance issues such as air conditioning not being adjustable or minor cleanliness concerns.

Overall, the Best Western City's rooms are largely described as spacious, comfortable and clean, making them a pleasant base for exploring Bologna.

Beds

Travelers staying at the Best Western City Hotel frequently highlight the comfort and quality of the beds as a key feature of their stay. Many guests describe the beds as comfortable, sturdy and spacious with several emphasizing the use of fresh sheets and clean bedding. The large beds and mattresses receive numerous accolades for their comfort, contributing positively to the overall room experience. However, while the general consensus is positive, a few guests reported issues with hard mattresses and some minor cleanliness concerns, such as not completely clean pillows. Nonetheless, most reviews commend the hotel for providing restful and cozy sleeping arrangements with particular praise for the large, comfortable beds that have ample space for two people. Despite occasional remarks about room arrangements and other minor issues, the beds at Best Western City Hotel are largely appreciated for ensuring a good night’s sleep.

Cleanliness

The reviews for Best Western City Hotel repeatedly highlight the exceptional cleanliness of the establishment. Guests frequently note that both the rooms and bathrooms are consistently clean and well-maintained. The overall cleanliness of the hotel extends to common areas and is deemed at a high level with rooms being tidied daily and fresh towels and sheets provided regularly. Many visitors appreciate the quiet and spacious environments, making their stay both comfortable and serene.

While most feedback points to meticulous housekeeping, a few reviews suggested that some areas, such as balconies and specific dusty spots in rooms, could benefit from more attention. Nonetheless, the emphasis on cleanliness and a well-maintained atmosphere emerges as a defining feature of Best Western City Hotel, contributing significantly to guests' satisfaction and comfort during their stay.

Staff

Guest reviews of the Best Western City Hotel frequently highlight the exceptional friendliness and helpfulness of the staff. Across numerous accounts, visitors describe the team as polite, professional and always prepared to meet guests' needs. The reception staff, in particular, receive high praise for their welcoming demeanor and efficiency, often going the extra mile to provide useful information about the city and transportation. Many guests appreciate the smiling and empathetic nature of the hotel staff, noting their attentiveness and willingness to assist with any requests, which contributes to a pleasant and welcoming atmosphere. On occasion, the staff is described as overwhelmed or inattentive, but these instances appear to be exceptions. Overall, the hotel's personnel are commended for their hospitality, service-minded approach and the ability to create a warm and accommodating environment for their guests.

Wi-Fi

The Wi-Fi experience at the Best Western City Hotel appears to be varied. While some guests enjoyed reliable, strong and perfectly working Wi-Fi, others encountered issues such as weak or unstable connections, especially in certain rooms. The Wi-Fi is free, which is a benefit, but several guests reported problems with connectivity, including smart TV functions that didn't work due to network issues. The Wi-Fi also sometimes cut off unexpectedly or didn't work as expected, even after seeking help from reception. Descriptions of the connection ranged from "good" and "decent" to "extremely slow" and "terrible." Overall, while some guests found the Wi-Fi satisfactory, others faced significant challenges, indicating an inconsistent experience.

Parking

The Best Western City Hotel in Bologna receives high praise for its parking facilities. Guests frequently highlight the convenience of free parking, which is included in the price and available both on-site and in a secure underground garage. Many appreciate the option of parking in a spacious underground garage, which is considered safe and lockable. For those with larger vehicles, the ample parking is a notable advantage. The presence of both covered and uncovered parking spaces is another plus, adding flexibility to accommodate different needs.

Several reviews mention the ease of parking, whether in the underground garage or in the courtyard of the hotel, situated in a quiet residential area. The availability of parking is deemed a significant benefit, particularly in a city like Bologna where finding parking can be challenging. The parking options provided by the hotel simplify the travel experience for those driving, making it a recommended choice for auto or motorcycle travelers.

Overall, the parking situation at Best Western City Hotel stands out as a significant advantage, offering security, convenience and ample space to guests, ensuring a hassle-free stay for those with a vehicle.

Family

Best Western City Hotel stands out as a top pick for families planning a trip. Visitors have constantly praised the family-friendly environment and kid-friendly spaces available throughout the hotel. A variety of room options, including spacious family suites with separate bedrooms and interconnected rooms, afford private yet accommodating setups ideal for families. The hotel provides excellent facilities catering to families, ensuring the comfort and enjoyment of both children and adults during their stay.

Guests consistently highlight the hotel’s suitability for family trips with several reviews recommending it as perfect for such occasions. Staff members are frequently described as kind and attentive, further enhancing the family-friendly appeal. The establishment’s charming and attentive chambermaid services have also been noted with appreciation.

Overall, the Best Western City Hotel demonstrates a solid commitment to creating a welcoming and convenient atmosphere for families, making it an ideal destination for those traveling with children.

4 Star

The Best Western City Hotel offers a comfortable stay, making it a suitable choice for city trips, especially for those attending events at the nearby fair. Guests appreciate the clean and pleasant environment, contributing to its reputation for quality accommodations. Despite these positives, many reviewers feel the hotel falls short of a true four-star experience. The general sentiment is that it is more accurately a three-star hotel with facilities and services that do not fully meet the expectations of a higher rating. Nevertheless, the structure itself is good and provides decent value for money, though some find the price a little high considering the overall offering. The breakfast and some amenities have been specifically mentioned as not living up to the four-star standard. Overall, while the hotel is beneficial for certain travel needs, potential guests should temper their expectations regarding its star classification.

Business

Best Western City Hotel impresses business travelers with its modern and business-oriented facilities. Guests consistently find it ideal for business stays, praising its convenience and perfect alignment with business needs. The hotel's strategic location is particularly appreciated, making it a top choice for those attending trade fairs or visiting the center and Fair.

While the hotel features comfortable amenities such as elevators and no thresholds, some reviews mention minimal toilet supplies and an inadequate minibar. Despite these minor drawbacks, the overall value for business trips remains high with many recommending the hotel for short stays, day trips and work travel.

Known to many business travelers, Best Western City Hotel ensures a seamless experience with its excellent breakfast and car parking facilities, making it a reliable choice for professionals on the go.

Accessible

The Best Western City Hotel receives high praise for its accessibility features that cater well to guests with disabilities. Notably, it offers accessible rooms that are specially designed for disabled people, ensuring a comfortable stay. The hotel is accessible and tidy, accommodating both elderly guests and children with its kids-friendly setup. The location is also a significant advantage, situated close to cafes, supermarkets and restaurants. Public transport options, including bus stops, are conveniently near, making it easy to reach the hotel. Additional accessibility features include ramp-equipped elevators and rooms without thresholds. However, some areas like the shower may have accessibility issues and a handle on the bathtub is necessary. Overall, the hotel is commendable for its accessible space and facilities.

No, Best Western City Hotel doesn't have any pool.

No, a spa isn't available at Best Western City Hotel.

No, Best Western City Hotel doesn't allow dogs.

Yes, parking facilities are available at Best Western City Hotel.

No, Best Western City Hotel doesn't have a gym.

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