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Summary of reviewsThe Hilton Garden Inn Boise Downtown offers a highly commendable experience primarily due to its exceptional location, quality accommodations, dedicated staff, and overall cleanliness. Guests frequently highlight the hotel's prime location, emphasizing its proximity to downtown Boise's attractions and numerous dining options, as well as the safety of the surrounding area. This makes it an ideal base for exploring the city, with many noting the modern design and aesthetic appeal of the property contributing to a comfortable and pleasant stay.
Accommodations at the hotel are praised for their spaciousness, cleanliness, and contemporary design. The rooms are noted to be well-equipped with modern amenities, including comfortable beds that enhance restful stays. The professionalism and attentiveness of the hotel staff further elevate the guest experience, with numerous mentions of their exceptional hospitality. Specific members of the front desk and breakfast staff are often highlighted for their exemplary service, ensuring a seamless and enjoyable experience for guests.
Cleanliness is consistently praised across the property, from the guest rooms to common areas, contributing to a welcoming and well-maintained environment. Guests appreciate the hotel's dedication to maintaining high standards of hygiene and cleanliness.
While the breakfast experience is generally satisfactory, some guests note limitations in the variety and clarity around what is included, with additional costs being a potential downside. Parking services, though convenient, are marked by some guests as an unwelcome additional expense, prompting a call for its inclusion in the room rate.
Overall, the Hilton Garden Inn Boise Downtown is lauded for its excellent service, inviting atmosphere, and outstanding location, making it a popular choice for visitors looking to explore the vibrant city of Boise. Show more
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Categories
Hotel near Ski Resorts
Hilton Garden Inn Boise Downtown participates in the 'Stay and Play in Boise' program, offering discounted lift tickets for Bogus Basin. Its downtown location provides access to city amenities.
Hotel Taking Steps Towards Sustainability
This Hilton Garden Inn is part of Hilton's company-wide commitment to sustainability. Hilton's initiatives focus on reducing environmental impact through efforts in areas such as energy efficiency, water conservation, and waste reduction across their properties.
Dog Friendly Hotel
This hotel is a pet-friendly option in downtown Boise, offering convenient access to city amenities.
Business Hotel
Hilton Garden Inn Boise Downtown is equipped with essential business amenities. These include a business center, meeting rooms, and complimentary high-speed internet access, ensuring a seamless work experience.
Hotel with Parking
This hotel provides onsite covered self-parking in a parking garage for a daily fee. It is located in downtown Boise near attractions.
Accessible Hotel
Hilton Garden Inn hotels generally provide accessible rooms and amenities to cater to the needs of guests with disabilities, ensuring a comfortable and convenient stay.
3-Star Hotel
Located in downtown Boise, this hotel provides convenient access to local attractions. It offers amenities such as an on-site restaurant, a fitness center, and comfortable rooms, ensuring a pleasant stay for guests.
Hotel with Indoor Pool
The hotel offers an indoor pool for guests to use.
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool
Hotel with Gym
Room Types
King RoomThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.
Junior King SuiteThe suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The suite is furnished with a desk and a seating area and features a sofa and a carpeted floor.
King Room with Accessible Tub - Mobility AccessThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room is furnished with a desk and a seating area and provides a carpeted floor and heating. The unit has 1 bed.
King Room - Hearing AccessThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.
Queen Room with Two Queen BedsThe quadruple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The quadruple room is furnished with a desk and a seating area and provides a carpeted floor and heating. The unit has 2 beds.
Queen Room with Two Queen Beds - Mobility AccessThe quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The quadruple room is furnished with a desk and a seating area and provides a carpeted floor and heating. The unit has 2 beds.
Queen Room with Two Queen Beds - Hearing AccessThe quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The quadruple room is furnished with a desk and a seating area and features a carpeted floor and heating. The unit offers 2 beds.
Guest Reviews
8.4
Very Good
Location
The Hilton Garden Inn Boise Downtown offers an excellent location for those looking to explore the city on foot. Guests frequently praise its proximity to downtown Boise's attractions and a variety of nice restaurants, making it a convenient base for exploring the area. The hotel's surroundings are noted as being safe, providing peace of mind for guests walking around. Additionally, the hotel is appreciated for its modern design and cleanliness, contributing to a comfortable stay. Overall, the location of the Hilton Garden Inn is a standout feature, consistently highlighted as one of its best attributes.
Breakfast
Travelers staying at the Hilton Garden Inn Boise Downtown can expect a breakfast experience that is generally satisfactory with a few notable considerations. Positive remarks highlight the quality and pleasant atmosphere of the breakfast area, often complemented by the warm and welcoming demeanor of the staff serving the morning meal. Guests frequently find the breakfast offerings to be good, although some mention a limited selection compared to other establishments.
While some guests appreciate the availability of a breakfast buffet, others express concern regarding the cost and the fact that breakfast is not always included with the reservation. This can result in an additional expense of up to $15, or even $30, for those who do not have breakfast included in their stay package. Furthermore, clarity around what is included in the breakfast options might be improved, as some guests felt misled about what was available—cold cereal, fruit, and yogurt for those opting for a cold breakfast package.
Overall, Hilton Garden Inn Boise Downtown delivers a pleasant morning experience for its guests, though some may find maneuvering the options and pricing a noteworthy consideration.
Rooms
The Hilton Garden Inn Boise Downtown impresses guests with its exceptional room quality and attentive staff. Visitors find the rooms to be clean, comfortable, and stylishly designed, featuring modern finishes and furniture that enhance the overall experience. The hotel maintains a high standard of cleanliness and the rooms are spacious, allowing for a comfortable and enjoyable stay. Guests appreciate the layout and amenities, noting the rooms are well-stocked with necessities and boast nice televisions for entertainment. The beds are predominantly comfortable, contributing to a restful stay. Additionally, the staff is praised for their excellent service, accommodating requests such as room changes promptly and courteously. For solo female travelers, the hotel is commended for providing a safe and secure environment, adding peace of mind to its long list of appealing features.
Cleanliness
Hilton Garden Inn Boise Downtown generally receives favorable feedback concerning its cleanliness. Many guests find the property to be well-maintained and spacious, with rooms that are both clean and comfortable. It seems the hotel maintains a modern and enjoyable environment, from the parking garage to the guest rooms, ensuring a consistently tidy experience. The facility's cleanliness extends to all areas, creating a welcoming atmosphere for visitors. While some guests noted that the condition of their room could have been better for the price, the overall impression is positive. Furthermore, the hotel pairs its cleanliness with a friendly and helpful staff, contributing to a pleasant stay for travelers. Its convenient location in walking distance to downtown activities adds to the appeal of this well-kept property.
Staff
At Hilton Garden Inn Boise Downtown, the staff consistently earns high praise for their exceptional hospitality. Guests frequently mention the warmth and friendliness of the team, highlighting their ability to make visitors feel welcome and comfortable. The service is described as attentive and thorough, with staff members often going the extra mile and checking in via personal text to ensure all needs are met.
Notable mentions of the courteous and professional demeanor of the staff are common, with specific recognition given to Hayley at the front desk for her outstanding dedication. The staff's ability to provide informative insights and assistance is greatly appreciated by guests, contributing to a seamless and enjoyable experience. The employees at the breakfast area, particularly the waitress, receive accolades for their sweet and accommodating nature.
Overall, the Hilton Garden Inn Boise Downtown boasts an excellent team that is consistently on top of everything, ensuring that each guest's stay is marked by comfort and satisfaction.
Parking
The reviews for parking at the Hilton Garden Inn Boise Downtown indicate a mix of convenience and cost considerations. Guests appreciated the convenience of the parking facility once they familiarized themselves with the setup. However, there is a recurring sentiment that the cost for parking, generally noted as $15 per day, should ideally be included in the room rate, as many guests found it to be an unwelcome additional expense. Some guests expressed mild confusion about the parking fees initially, and wished for clearer communication regarding these costs. Additionally, a few reviewers highlighted the need for designated handicapped parking. While the parking garage is convenient, guests feel that its additional cost is a downside, especially since it is not included in the room price.
Yes, Hilton Garden Inn Boise Downtown has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hilton Garden Inn Boise Downtown.
Yes, Hilton Garden Inn Boise Downtown welcomes dogs.
Yes, parking facilities are available at Hilton Garden Inn Boise Downtown.