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Summary of reviewsBest Western Northwest Lodge, located on the eastern edge of Boise, offers guests a tranquil retreat with easy access to the I-84 highway and proximity to the airport. This strategic location allows visitors to comfortably explore Boise's attractions and even venture to larger sites like Yellowstone Park. Guests enjoy a serene environment with various nearby amenities, including restaurants and shopping essentials.
The lodge's breakfast stands out for its diverse offerings, accommodating dietary preferences with options like scrambled eggs, mini and large waffles, fresh fruit, pastries, and gluten-free selections. The breakfast staff ensures a positive dining experience, contributing to guests’ satisfaction.
Comfortable accommodations are a highlight, with clean and spacious rooms providing ample relaxation space. Beds receive high praise for their comfort, promoting restful sleep. The rooms’ amenities, including hot tubs in certain suites, enhance guests' enjoyment. Despite being close to the freeway, the rooms remain quiet, allowing for peaceful stays.
The hotel consistently impresses with its cleanliness, maintaining spotless rooms and well-kept pool and spa areas. Friendly and efficient staff members, including noted individuals like Jordyn, Aarti, and Ocean, further elevate the guest experience. Their welcoming nature and professionalism ensure smooth operations and address guest needs with attentiveness.
The 24-hour indoor pool and hot tub offer guests a relaxing escape, proving particularly popular with families and children. The pool's clean environment adds to the hotel's appeal, alongside customer-friendly policies accommodating families and service animals. Spacious family suites and enjoyable touches like evening cookies make Best Western Northwest Lodge a favorable choice for family stays.
Guests appreciate the lodge's comfortable beds, often described as soft and cozy, contributing to a restful night's sleep. While some prefer firmer options, the majority find the bedding inviting and supportive. Ultimately, the Best Western Northwest Lodge provides a combination of convenience, cleanliness, and comfort, making it a highly recommended choice for travelers seeking quality accommodations in Boise. Show more
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Hotel with Spa
Best Western Northwest Lodge includes a jacuzzi and spa services. It also has a swimming pool for guests seeking relaxation and recreation.
Hotel with Swimming Pool
This hotel provides a swimming pool. Additional amenities include a Jacuzzi and spa.
Indoor Pool
3-Star Hotel
This hotel has a good rating. It is located near Federal Way. It offers comfortable accommodations and basic amenities.
Hotel with Indoor Pool
The hotel provides an indoor pool and is mentioned as a family-friendly hotel option with an indoor pool.
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Room Types
King Room with Sofa Bed - Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This double room features a sofa, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
King SuiteThis suite is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit offers 1 bed.
King SuiteThe suite provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Room with Roll-In Shower - Disability AccessThe spacious double room features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Queen Room with Bath Tub - Disability AccessThe spacious double room offers air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
King Room - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This double room offers heating and a flat-screen TV with cable channels. The unit offers 1 bed.
King Room - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room offers heating and a flat-screen TV with cable channels. The unit has 1 bed.
Queen Room with Two Queen BedsThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
King Room - Pet-Friendly/Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Queen Room with Two Queen Beds - Pet-Friendly/Non-SmokingThis quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit has 2 beds.
Guest Reviews
8.2
Very Good
Location
Nestled on the eastern edge of Boise, the Best Western Northwest Lodge offers a strategic and convenient location for travelers. Positioned near the I-84, guests benefit from easy highway access without the associated noise, making it a peaceful retreat despite its proximity to major thoroughfares. Its location just outside the bustling Boise city center provides a serene setting while still being conveniently close to the airport, ensuring ease for those traveling by air. The surrounding area accommodates various needs, with restaurants, grocery stores, and basic shopping essentials within a short distance. This site also serves as a practical base for exploring larger attractions, such as Yellowstone Park. Overall, the lodge offers a quiet and comfortable stay with amenities that enhance its appeal, including a good breakfast and comfortable beds that are highly praised by guests.
Breakfast
The breakfast experience at Best Western Northwest Lodge has received generally positive feedback from guests. Many guests have praised the wide variety of choices available, including hot options such as scrambled eggs, biscuits with sausage gravy, bacon, and sausage. The waffle station offers both mini and large waffles, which have been particularly well-received. Fresh fruit, pastries, cereals, bagels, and toast complement the offering, making the meal enjoyable for different tastes and dietary preferences. For those with food allergies, the inclusion of healthy and gluten-free options provides an added benefit.
The breakfast staff has been commended for their service, ensuring that guests feel taken care of and contributing to an overall positive dining experience. Several guests noted the availability of grab-and-go breakfast items, which are well-prepared and offer convenience. Despite some minor issues with temperature, the breakfast is considered above average compared to typical hotel fare, contributing to a pleasant start to the day. Overall, the breakfast at Best Western Northwest Lodge is a noteworthy perk, enhancing guests' stay at the hotel.
Rooms
At Best Western Northwest Lodge, guests are treated to clean, spacious, and comfortable accommodations that enhance their stay. The rooms come with plenty of space for relaxation, complete with comfortable beds that ensure a restful night. Many guests appreciate the value offered, as well as the cleanliness maintained throughout the property. The establishment also provides thoughtful upgrades, such as family suites at no extra charge, and certain rooms include appealing features like hot tubs or extra large bathrooms.
The building is described as lovely and well-maintained, adding to the overall pleasant experience. Despite its proximity to the freeway, rooms are surprisingly quiet, allowing guests to enjoy peaceful moments without disturbance. Culinary delights such as a cooked breakfast including eggs and potatoes, as well as evening cookies and coffee, offer added value to the stay.
While the layout of the washbasin outside the bathroom was noted as slightly inconvenient by some, the staff’s friendliness and attentiveness go a long way in addressing guest concerns. The combination of comfort, ample room size, and easy freeway access makes Best Western Northwest Lodge a highly regarded choice for travelers seeking both convenience and quality.
Beds
At the Best Western Northwest Lodge, guests can expect a consistently comfortable experience when it comes to the beds. The majority of visitors have remarked on the comfort and cleanliness of the beds, often describing them as very comfortable, soft, and supportive. Many have noted the beds as super comfy, with pillows that add to the overall relaxing experience. The bedding also receives praise for being cozy and inviting, contributing to restful nights.
However, it is worth mentioning that some guests have found the beds to be too soft for their liking, with a few suggesting the need for additional pillows for back support. While one review mentions an adverse effect due to the softness, the overall response to the beds tends to be positive. For those who prefer firmer mattresses, it might be advisable to request additional pillows or explore bed options.
In summary, the Best Western Northwest Lodge provides comfortable and clean beds that appeal to the majority of guests, promising a restful night's sleep with a touch of luxury from soft and cozy bedding.
Cleanliness
Nestled conveniently near the airport, the Best Western Northwest Lodge in Boise consistently impresses with its commitment to cleanliness, making it a reliable choice for travelers seeking peace of mind. Numerous guests highlight the spotless conditions of the rooms, reflecting the hotel's dedication to maintaining immaculate accommodations. Not only are the rooms and bathrooms pristine, but the pool and spa areas also receive commendations for their hygiene.
While the hotel may show slight signs of age, it remains a well-maintained and attractive option, especially when compared to others of a similar price range. The atmosphere is emphasized as being both cozy and comfortable, offering restful, quiet nights with inviting beds and pillows that promote excellent sleep.
Staff at the Best Western Northwest Lodge appear to be very friendly and efficient, further enhancing the overall guest experience. With everything from room cleanliness to staff helpfulness reaching high standards, visitors frequently leave with a sense of satisfaction and the appreciated "at home" feeling. Despite minor management issues and occasional short staffing, the hotel largely succeeds in providing a clean, comfortable, and restful stay.
Staff
The Best Western Northwest Lodge in Boise leaves a lasting impression with its exceptional staff, who are consistently praised for their friendliness and helpfulness. Many guests commend the team for their welcoming nature and willingness to go above and beyond to ensure a pleasant stay. Front desk staff in particular are highlighted for their professionalism and ability to manage guest requests efficiently. Names like Jordyn, Aarti, and Ocean are mentioned as outstanding members of the team, known for their accommodating attitude and ability to make guests feel at home. Overall, visitors appreciate the smooth running of the hotel, largely attributed to the staff's great attitude and stellar service. Despite a couple of less favorable remarks, the majority of feedback is overwhelmingly positive, emphasizing a consistently friendly, caring, and efficient team dedicated to enhancing the guest experience.
Pool
The Best Western Northwest Lodge offers a welcoming pool experience with several attractive features for guests. The indoor pool and hot tub are frequently praised for being enjoyable and available 24 hours a day, providing a perfect relaxation spot after a day of travel or sightseeing. Guests appreciated the opportunity to unwind in a clean and accessible pool area, with the convenience of round-the-clock availability. Despite some mentions of the pool being occasionally too cold or closed for maintenance, the overall impression remains positive. Families found the pool particularly enjoyable for children, complementing the hot breakfast offerings. The hotel strives to maintain a well-serviced environment, ensuring a pleasant stay for visitors who take advantage of the pool and adjoining amenities.
Family
Nestled conveniently close to Simplot Fields, Best Western Northwest Lodge presents a welcoming haven for families, especially those attending nearby events like soccer tournaments. The hotel delights its younger guests with charming touches such as free evening cookies and the much-loved make-your-own waffles, making breakfast a hit among kids. Families will find the spacious family suites particularly appealing, providing ample room to comfortably accommodate everyone. The family-oriented ambiance and customer-friendly policies, such as understanding service animal needs, enhance the overall experience. Guests frequently recommend this facility, praising its ability to cater to various family needs while ensuring a pleasant and accommodating stay.
Yes, Best Western Northwest Lodge has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Best Western Northwest Lodge.
No, Best Western Northwest Lodge doesn't allow dogs.
No, parking facilities aren't available at Best Western Northwest Lodge.
No, Best Western Northwest Lodge doesn't have a gym.