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Hotel Sheraton

Blackpool , 54-62 Queens Promenade (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Sheraton is a gem on Blackpool Promenade, offering a comfortable and pleasant stay for travelers seeking comfort and convenience. The hotel's fantastic location by the sea is perfect for those seeking peace and quiet with easy access to tram and bus stops. Guests have raved about the quality of food offered at the hotel with the breakfast being described as fantastic and the dinner as superb. The staff has received outstanding reviews for their friendliness, helpfulness, attentiveness and professionalism. The swimming pool is a great addition, although some guests note that it can get quite loud when kids are screaming. The parking situation is mixed with some guests finding it to be a slight problem, while others struggled to find parking nearby. Overall, Hotel Sheraton is a great destination for families looking for a lovely time.
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Hotel with Swimming Pool

The state-of-the-art pool area is designed with luxury and relaxation in mind providing the perfect environment to unwind and recharge. Additionally, the soothing jacuzzi and comfortable relaxation area make it an ideal spot to begin the day with an energizing swim or to relax after a day spent exploring local attractions.

The Hotel Sheraton swimming pool is open daily, offering ample time for guests to take advantage of this fantastic amenity. To ensure a seamless experience, guests are encouraged to book their pool time in advance with the reception team and review the pool safety guidelines. Upon arrival, guests will receive a key and towels from the reception desk. The pool area features convenient lockers, changing rooms and showers. After a refreshing swim, guests can simply leave their towels in the designated washing basket and return the key to reception, allowing for a hassle-free and enjoyable experience at Hotel Sheraton.

Heated Pool Indoor Pool

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Twin Room This room has an en suite shower room and tea/coffee making facilities.

Triple Room (2 Adults + 1 Child) Room accommodates up to 2 adults and 1 child up to the age of 11 only. Please specify the child's age at the time of booking.

Twin Room with Sea View Spacious room with picturesque views.

Premium Double Room Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. This double room features a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.

Double or Twin Room - Disability Access The spacious twin/double room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer.

Beach House Twin Room Offering free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. This twin room has a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit has 2 beds.

Beach House Triple Room Featuring free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. This family room has a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit has 2 beds.

Beach House Family Room Featuring free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. This family room has a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit has 3 beds.

Sea View Club Class Double Room Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. This double room has a tea and coffee maker, flat-screen TV, sea views, as well as chocolate for guests.

Club Executive Sea View Family Room Featuring free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. This quadruple room has a tea and coffee maker, flat-screen TV, sea views, as well as chocolate for guests. The unit has 3 beds.

Beach House Double Room Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. This double room features a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.

Deluxe Triple Room Offering free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. This triple room has a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit has 2 beds.

About Hotel Sheraton

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Guest Reviews

8.8

Excellent

Location

For those looking for a great holiday in Blackpool, Hotel Sheraton is a must-visit destination with its fantastic location right by the sea. While the hotel may not be located in the busiest spot in town, it's a great position for those seeking a bit of peace and quiet. Families will appreciate the hotel's close proximity to tram and bus stops, which make it easy to get around town. Furthermore, the hotel offers a cosy atmosphere and the pool facilities are great. However, there are a few downsides, such as having to park on side streets and having a view onto other rooms. Nonetheless, guests found the location and staff to be excellent and had an overall great stay. Hotel Sheraton is a gem on Blackpool Prom!

Breakfast

Guests at Hotel Sheraton have raved about the quality of food offered at the hotel. They described the breakfast as fantastic, excellent, delicious and exceptional. Many guests were also impressed with the variety of food, options for different diets and good taste. Some even praised the dinner options as well. Although there were a few complaints about lukewarm plated breakfasts and the need for revision, overall, the food received high marks. The hotel itself was described as a gem on Blackpool Prom with clean, lovely rooms and great service.

Dinner

Guests who have dined in the restaurant at Hotel Sheraton have been extremely pleased with the quality of the food and the level of service provided by the wait staff. The proper table settings, including tablecloths, add a touch of elegance to the dining experience. The waiters dress nicely and look after guests very efficiently. Overall, the food was excellent and even exceeded expectations with some guests saying it was exceptional and way above average. While some felt rushed through dinner, the evening meals were consistently fantastic. Both the 3 course evening meal and full English breakfast were delicious with the dinner being described as a superb choice. The entertainment during dinner could have been better, but this did not take away from the overall dining experience. With great food and attentive service, Hotel Sheraton's dining experience is a gem on Blackpool Prom.

Rooms

Hotel Sheraton offers a comfortable and pleasant stay for travellers visiting Blackpool. Guests were pleased with the cleanliness of the rooms with some even describing them as spotless and immaculate. The decor and furnishings of the rooms were also impressive with some rooms being recently refurbished with beautiful furniture. However, some guests pointed out that some of the rooms were outdated and needed modernising. It's worth noting that not all the rooms have been upgraded, but the hotel has a programme in place to rectify this. Many guests were satisfied with the size of the rooms and bathrooms with some rooms even having a lovely sea view. Although some guests complained about small or uncomfortable beds, dusty surfaces and broken furniture in some rooms, most guests were content with the room facilities. The hotel also received positive feedback for its cleanliness, social distancing measures and friendly staff. Overall, Hotel Sheraton is a gem on Blackpool promenade for those seeking comfort and convenience during their stay.

Beds

Guests at Hotel Sheraton had mixed experiences with the beds. Some found the bedding and carpet to be very clean and the beds themselves to be very comfortable. Others found the pillows and bed too hard or uncomfortable with some even describing the duvet and pillows as flat and uncomfortable. Despite these mixed opinions, many guests still enjoyed their overall stay with some noting that their rooms were nice and comfy with a view of the sea. However, some noted issues with the beds themselves, including one guest who found the mattress to be very hard and another who found the bed to be uncomfortable. Additionally, one guest noted that the headboard was hanging off of their bed, which caused noise when moved. Finally, some guests noted that they required two double beds, indicating that the standard beds may not be suitable for all travelers.

Cleanliness

Guests who have stayed at Hotel Sheraton have praised the cleanliness of the hotel with many guests describing the rooms as very clean or spotless. Some guests did note specific areas of their room that were not up to standard, such as dusty corners, dirty floors under the beds, or stained mattresses. However, overall, guests were satisfied with the hotel's cleanliness and appreciated the effort from the staff, who provided fresh towels daily and kept the communal areas spotless. Personal touches in the decor were also a highlight for guests, making for a comfortable and modern stay.

Staff

Hotel Sheraton's staff has received outstanding reviews from guests with many mentioning their friendliness, helpfulness, attentiveness and professionalism. The staff went above and beyond to make guests feel welcome and comfortable with some even receiving room upgrades or early parking exits. Special mentions were given to specific staff members like Liam, Rebecca, David and Anna who provided exceptional service. While some guests noted that some staff members seemed abrupt, the majority praised the staff for being a credit to the hotel. The staff were also commended for following COVID-19 safety measures and regulations. Overall, guests agree that the hotel's staff were one of the best assets of the property.

Pool

Hotel Sheraton offers a wonderful swimming pool for guests to enjoy. Although some guests note that the pool is a bit small and sometimes crowded with kids, it is still great fun for families. Furthermore, visitors can also take advantage of the excellent leisure facilities to stay active during their stay. It's worth noting that the pool bookings need to be reserved in advance and are divided into family and adult-only slots. The cleanliness of the pool is maintained to a high standard despite a few guests finding it slightly cold. On the plus side, the hotel recently installed a new heated pool, which is a great addition. For those concerned about noise levels, some guests have pointed out that it can get quite loud when kids are screaming and the pool area could use some sound-absorbing materials. Additionally, the pool facilities may feel a bit awkward to some visitors since they are located separately and operated by a different organization. It's important to note that there were a few guests who expressed frustration with the pool being closed for refurbishments, preventing them from using it. However, the hotel has informed guests in advance of this inconvenience. Overall, the swimming pool is one of the main reasons why many guests book Hotel Sheraton.

Parking

Guests of Hotel Sheraton had mixed opinions about the parking situation. Some found it to be a slight problem, while others struggled to find parking nearby due to limited spaces. The hotel operates a first-come, first-served system for its parking spaces and those who couldn't secure a spot had to park on the street or in a nearby pub which charged £7 per day. Some guests also complained about the lack of a proper car park considering the size of the hotel. On the other hand, some guests were pleased to find plenty of parking spaces right in front of the hotel. Overall, while the parking situation was not ideal, some guests were satisfied with it, while others had to struggle.

Family

Hotel Sheraton is a fantastic family hotel with activities suited for all ages. The pool facilities are great but it would be better if pool bookings had separate slots for adults and families. Although there were some loud families around, the hotel's location is perfect for families who want to be away from main attractions. Games for the kids are available, however, there is no dedicated kids' game room. The family rooms could be improved in terms of their condition and size. Despite this, the hotel still caters well for families with double beds available upon request. The only downside is during breakfast, some guests did not appreciate being seated between strangers. Nevertheless, Hotel Sheraton is still a great destination for families looking for a lovely time.

Yes, Hotel Sheraton has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Hotel Sheraton.

No, Hotel Sheraton doesn't allow dogs.

Yes, parking facilities are available at Hotel Sheraton.

No, Hotel Sheraton doesn't have a gym.

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