Astor Hotel & Spa
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Summary of reviewsAstor Hotel & Spa combines a desirable location, comfortable accommodation and excellent service to provide an appealing experience for many travelers. Situated conveniently close to the city center, the hotel offers easy access to museums, restaurants, parks, a mosque and a market, all within a serene environment that ensures a peaceful night’s rest. The balance between proximity to central attractions and the tranquility of its surroundings resonates well with guests, making it a practical choice for exploring the city.
Guest experiences with breakfast are varied, but many have enjoyed a satisfying meal. Despite occasional comments on the cost-effectiveness and portion size, the quality of the food has earned positive feedback when it meets expectations. However, some guests have encountered issues with the availability of breakfast, such as a non-functional coffee machine or a lack of food, indicating room for improvement.
The rooms at Astor Hotel & Spa are frequently praised for their spaciousness, cleanliness and comfort. They come equipped with useful amenities including air conditioning, a refrigerator, a kettle and a TV, which enhance convenience. While occasional issues such as inadequate lighting and small bed sheets have been noted, the overall sentiment reflects satisfaction with the accommodations. The staff’s friendliness and responsiveness further contribute to a welcoming ambiance, adding to the positive guest experience.
Cleanliness receives mixed reviews; many guests commend the clean rooms, beds and bathrooms, as well as the well-maintained pool area. However, some have highlighted concerns such as dirty carpets, dusty rooms and insufficient cleaning practices. Despite these inconsistencies, when cleanliness standards are met, they notably improve the stay.
The staff at Astor Hotel & Spa consistently earns high praise for their friendliness and attentiveness. Guests appreciate the helpfulness and quick responsiveness of the team, especially with services like arranging taxis and airport transfers. Their proficiency in Russian aids communication for many visitors, further enhancing the cordial atmosphere.
The hotel's Wi-Fi generally provides a good internet experience, although some guests have faced issues with signal strength and speed. The spa and pool facilities offer a chance for relaxation, though they require additional fees, which some guests found inconvenient and expensive. The spa’s outdated appearance and maintenance issues have also been noted.
Lastly, the beds receive consistent acclaim for their comfort and quality, contributing significantly to a restful stay at Astor Hotel & Spa. The combination of quiet ambiance and comfortable bedding ensures a good night’s sleep for most guests.
In summary, the Astor Hotel & Spa is a well-situated and comfortable accommodation option, celebrated for its friendly service and convenient location. While there are areas for improvement, particularly with breakfast, cleanliness and additional amenities, the overall experience remains positive for many visitors.
Categories
Guest experiences with breakfast are varied, but many have enjoyed a satisfying meal. Despite occasional comments on the cost-effectiveness and portion size, the quality of the food has earned positive feedback when it meets expectations. However, some guests have encountered issues with the availability of breakfast, such as a non-functional coffee machine or a lack of food, indicating room for improvement.
The rooms at Astor Hotel & Spa are frequently praised for their spaciousness, cleanliness and comfort. They come equipped with useful amenities including air conditioning, a refrigerator, a kettle and a TV, which enhance convenience. While occasional issues such as inadequate lighting and small bed sheets have been noted, the overall sentiment reflects satisfaction with the accommodations. The staff’s friendliness and responsiveness further contribute to a welcoming ambiance, adding to the positive guest experience.
Cleanliness receives mixed reviews; many guests commend the clean rooms, beds and bathrooms, as well as the well-maintained pool area. However, some have highlighted concerns such as dirty carpets, dusty rooms and insufficient cleaning practices. Despite these inconsistencies, when cleanliness standards are met, they notably improve the stay.
The staff at Astor Hotel & Spa consistently earns high praise for their friendliness and attentiveness. Guests appreciate the helpfulness and quick responsiveness of the team, especially with services like arranging taxis and airport transfers. Their proficiency in Russian aids communication for many visitors, further enhancing the cordial atmosphere.
The hotel's Wi-Fi generally provides a good internet experience, although some guests have faced issues with signal strength and speed. The spa and pool facilities offer a chance for relaxation, though they require additional fees, which some guests found inconvenient and expensive. The spa’s outdated appearance and maintenance issues have also been noted.
Lastly, the beds receive consistent acclaim for their comfort and quality, contributing significantly to a restful stay at Astor Hotel & Spa. The combination of quiet ambiance and comfortable bedding ensures a good night’s sleep for most guests.
In summary, the Astor Hotel & Spa is a well-situated and comfortable accommodation option, celebrated for its friendly service and convenient location. While there are areas for improvement, particularly with breakfast, cleanliness and additional amenities, the overall experience remains positive for many visitors.
Hotel with Spa
Astor Hotel & Spa provides accommodations with free WiFi and spa facilities. It is designed to offer a relaxing experience for its guests.
Hotel with Swimming Pool
The Astor Hotel & Spa is a hotel that features an indoor pool accompanied by a sauna, providing additional relaxation amenities.
Heated Pool Indoor Pool
Hotel with Parking
The hotel provides free private parking on site, including options for valet and garage parking, offering a range of secure and convenient choices for guests.
Accessible Hotel
Astor Hotel & Spa is listed as accessible and features a toilet with grab rails and a wheelchair-accessible spa, providing specific accessibility amenities.
Hotel with Indoor Pool
This hotel includes a heated indoor pool as part of its wellness offerings. The spa area features a hot tub, Turkish bath, and steam room.
Family Friendly Hotel
Romantic Hotel
Business Hotel
Cheap Hotel
Small Hotel
Hotel with Heated Pool
Guest Reviews
Astor Hotel & Spa boasts a commendable location that has garnered positive feedback from its guests. Positioned conveniently close to the city center, it offers an ideal base for those wishing to explore various attractions with museums, restaurants, parks, a mosque and even a market within easy reach. The hotel sits in a quiet and peaceful area, allowing for a comfortable night's rest, while being just a 15-20 minute walk from the central square ensures that guests can easily access the vibrant heart of the city.
Guests appreciate the balance between proximity to the central zones and the tranquility of its surroundings. The location also aligns well with the price-quality ratio, making it a practical choice for many travelers. Whether walking to the bustling Dordoi market or nearby eateries serving delicious local cuisine like shashlik and manti, everything feels within reach. In summary, Astor Hotel & Spa proves to be a well-situated accommodation option, blending convenience with a serene environment.
Astor Hotel & Spa offers a range of experiences when it comes to breakfast with some positive highlights. Several guests enjoyed a delicious and wonderful breakfast, indicating that the quality of the food can be quite satisfying. However, many reviews mention that the breakfast is not cost-effective with 400 som (around 5 USD) being a common price point that several found excessive for the portion size and simplicity of the meal. For example, some guests noted that a breakfast consisting of two eggs and sausages felt overpriced. Additionally, the availability of breakfast can be inconsistent with some guests reporting issues like a non-functional coffee machine or being left without food entirely. For those looking for an extensive breakfast spread, it may be necessary to look outside the hotel, as options may be limited. Nonetheless, when the breakfast meets expectations, it seems to make a positive impression.
Astor Hotel & Spa offers rooms that guests frequently describe as spacious, well-furnished and comfortable. Many reviewers appreciate the generous room size, noting that the rooms are particularly large compared to others in the same price range. Cleanliness is a common positive mention with several guests highlighting that the rooms are both cozy and clean, contributing to a comfortable stay.
The rooms come equipped with useful amenities such as air conditioning, a refrigerator, a kettle and a TV, adding convenience to the guest experience. The presence of comfortable beds and spacious bathrooms further enhances the overall appeal. However, some guests have noted areas for improvement; issues such as inadequate lighting, small sheets, the absence of a hairdryer and occasionally outdated electrical outlets were mentioned.
Overall, the feedback on the staff is highly positive with guests appreciating the kindness and responsiveness of the hotel team. The blend of large, clean and well-furnished rooms, combined with a friendly atmosphere, makes Astor Hotel & Spa a favorable option for travelers.
The beds at Astor Hotel & Spa have consistently received positive mentions from guests. Many have praised the comfort and quality of the beds, highlighting the comfortable mattresses and soft pillows. The beds range from firm to soft, catering to various preferences. Guests have also noted the high quality of the bed linens. The quiet ambiance of the hotel further enhances the restful experience provided by the beds. While most reviews are overwhelmingly positive, a few have mentioned issues such as unchanged bed linen and occasional discomfort. Overall, the beds at Astor Hotel & Spa contribute significantly to a comfortable stay.
The Astor Hotel & Spa receives mixed reviews regarding cleanliness. On the positive side, guests often mention that the hotel is very clean with specific praise for the cleanliness of the exterior areas, beds and bathrooms. Notably, the pool area is also frequently highlighted for its cleanliness. Visitors note that clean rooms with no odor are a favorable aspect with good bathroom conditions contributing to a pleasant stay.
However, there are numerous concerns about the overall upkeep. Many reviews flag issues with dirty carpets, dusty rooms and a lack of thorough cleaning practices, raising questions about the use of proper cleaning products. Some guests report that their rooms were not cleaned during their stay with complaints about visible dust and dirt, worn-out carpets and stained areas being common. Additionally, there are mentions of specific maintenance issues such as broken shower holders and smoky rooms. Despite the potential for a good experience, the cleanliness of the Astor Hotel & Spa evidently remains inconsistent according to guest feedback.
Astor Hotel & Spa is renowned for its friendly and attentive staff, who consistently receive high praise from guests. The team is described as super nice, supportive and always willing to go the extra mile to ensure a pleasant stay. Many guests highlight the staff's helpfulness in arranging taxis, luggage assistance and airport transfers, as well as their quick responsiveness to requests. Despite a few mentions of unfriendly staff and subpar housekeeping, the overwhelming sentiment is one of warmth and excellent service. Reception staff, in particular, are noted for their politeness and willingness to assist, contributing to an overall welcoming atmosphere. The staff's proficiency in Russian is an added benefit, making communication smooth for many visitors. Overall, the kindness and heartfelt attitude of the staff significantly enhance the guest experience at Astor Hotel & Spa.
The internet experience at the Astor Hotel & Spa is predominantly positive. Many guests have noted that the Wi-Fi works very well and provides good internet access. However, the reviews also highlight some inconsistencies. Some guests encountered issues such as poor Wi-Fi signals, slow speeds and semi-functional or unstable connections. There were mentions of the internet barely loading anything and even instances where it was not working at all. Overall, while numerous guests enjoyed a strong and reliable Wi-Fi service, others faced periodic challenges.
The spa at Astor Hotel & Spa offers some appealing features, including a 24/7 operation, an indoor pool and a sauna. However, it's worth noting that access to the spa is not complimentary and incurs an additional fee, so guests should be prepared for this extra cost. A prior reservation is recommended to secure a spot. Reviews indicate that the facilities, particularly the sauna, may appear somewhat outdated and in need of repairs. Therefore, while the spa provides convenience and essential amenities, it might not meet all guests' expectations for a luxury spa experience.
The pool at Astor Hotel & Spa presents a mix of experiences for guests. On the positive side, the pool is clean, making it a good option to relax after a long flight. It features an indoor setting accompanied by a sauna, providing additional relaxation amenities. However, several guests noted that the pool is not included in the room price and instead requires an extra fee, which some found to be quite high. The cost for access is 1500 som per person per hour with some guests feeling that this charge was more expensive than their room rate. Reservations are necessary for pool access, which some reviewers suggested could be more convenient if hotel guests could use it without pre-booking. In terms of maintenance, there have been mixed reports with some guests finding the pool to be outdated and at times dirty, which may detract from the overall experience. Additionally, the spa associated with the pool is currently not functioning.
Location Show Map
Location
Guests appreciate the balance between proximity to the central zones and the tranquility of its surroundings. The location also aligns well with the price-quality ratio, making it a practical choice for many travelers. Whether walking to the bustling Dordoi market or nearby eateries serving delicious local cuisine like shashlik and manti, everything feels within reach. In summary, Astor Hotel & Spa proves to be a well-situated accommodation option, blending convenience with a serene environment.
Breakfast
Rooms
The rooms come equipped with useful amenities such as air conditioning, a refrigerator, a kettle and a TV, adding convenience to the guest experience. The presence of comfortable beds and spacious bathrooms further enhances the overall appeal. However, some guests have noted areas for improvement; issues such as inadequate lighting, small sheets, the absence of a hairdryer and occasionally outdated electrical outlets were mentioned.
Overall, the feedback on the staff is highly positive with guests appreciating the kindness and responsiveness of the hotel team. The blend of large, clean and well-furnished rooms, combined with a friendly atmosphere, makes Astor Hotel & Spa a favorable option for travelers.
Beds
Cleanliness
However, there are numerous concerns about the overall upkeep. Many reviews flag issues with dirty carpets, dusty rooms and a lack of thorough cleaning practices, raising questions about the use of proper cleaning products. Some guests report that their rooms were not cleaned during their stay with complaints about visible dust and dirt, worn-out carpets and stained areas being common. Additionally, there are mentions of specific maintenance issues such as broken shower holders and smoky rooms. Despite the potential for a good experience, the cleanliness of the Astor Hotel & Spa evidently remains inconsistent according to guest feedback.
Staff
Wi-Fi
Spa
Pool
Yes, Astor Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Astor Hotel & Spa.
No, Astor Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Astor Hotel & Spa.
No, Astor Hotel & Spa doesn't have a gym.
Location Show Map
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