Hotel Indigo - Birmingham Five Points S - UAB, an IHG Hotel

Birmingham , , 1023 20th Street South (Show on Map)


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Summary of reviewsHotel Indigo - Birmingham Five Points S - UAB, an IHG Hotel is a great choice for business travelers or those looking to explore the city. The hotel's location is a major highlight with many guests expressing their satisfaction with the hotel's walking distance to numerous restaurants, bars and attractions. The staff is lauded for their helpfulness and friendliness and the modern decor only adds to the appeal. While some guests had mixed experiences with the breakfast and cleanliness, the majority found the hotel to be clean, comfortable and well-decorated. The staff is amazing with guests praising their warm and welcoming service. The hotel's parking situation received mixed reviews, but valet parking was praised as convenient and free during the day. Overall, Hotel Indigo is a top-notch choice for travelers who value comfort and convenience in a central location.
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Room Types
Standard Double Room with Two Double Beds This spacious room includes a 49-inch flat-screen HDTV, a work desk and a private bathroom with a spa-inspired shower.

Standard King Room This spacious room includes a 49-inch flat-screen HDTV, a work desk and a private bathroom with a spa-inspired shower.

One-Bedroom King Suite This suite includes a separate living room area with a wet bar, Keurig coffee maker and small refrigerator.

Standard Room Please note that bed type preference cannot be guaranteed and will be based on availability upon arrival.

One-Bedroom Suite with Two Double Beds This suite includes a separate living room area with a wet bar, Keurig coffee maker and small refrigerator.

King Room - Hearing Accessible - Non-Smoking This room offers hearing-accessible amenities, including a visual alarm system and notification devices for the doorbell, door knock and incoming telephone calls.

King Room - Hearing Accessible - Roll-in Shower This room offers handicap-accessible amenities, including an adapted bathroom with a roll-in shower, raised toilet and safety grab bars.

Standard Double Room with Two Double Beds - Communication Accessible This room offers hearing-accessible amenities, including a visual alarm system and notification devices for the doorbell, door knock and incoming telephone calls.

Standard Double Room with Two Double Beds and Accessible Roll-In Shower This room offers hearing- and mobility-accessible amenities, including an adapted bathroom with safety grab bars, a visual alarm system and notification devices for the doorbell, door knock and incoming telephone calls.

About Hotel Indigo - Birmingham Five Points S - UAB, an IHG Hotel
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Guest Reviews
7.2
Good
Location
The Hotel Indigo - Birmingham Five Points S - UAB, an IHG Hotel, is a prime destination for business travelers or those looking to explore the city. The location is a major highlight with many guests expressing their satisfaction with the hotel's walking distance to numerous restaurants, bars and attractions. The hotel's location is also nearby UAB, making it a convenient choice for medical visits. The staff is lauded for their helpfulness and friendliness and the modern decor only adds to the appeal. Despite some guests noting the location's sketchy atmosphere, others praise the surrounding area's atmosphere and bohemian vibe. Whether you're looking to visit Birmingham's top spots or just rest nearby a loved one in the hospital, the Hotel Indigo's excellent location has got you covered.

Breakfast
Travellers who stayed at the Hotel Indigo - Birmingham Five Points S - UAB, an IHG Hotel, had varying opinions about the breakfast. Some guests raved about the delicious food and appreciated the pre-wrapped items and to-go containers. Others, however, were disappointed with the limited menu selection or the fact that they had to pay for breakfast that was supposed to be included. Some reviewers mentioned that there was no breakfast due to COVID-19 restrictions. Despite the mixed reviews, previous guests highly rated the hotel and appreciated the friendly staff who were always willing to help.

Rooms
Hotel Indigo - Birmingham Five Points S - UAB, an IHG Hotel offers a variety of room options that range from small to spacious suites. The rooms are generally clean, modern and comfortable with great views and attractive decor. Some rooms, however, need updates and better cleaning. The hotel may not always match the pictures online, but the super friendly staff goes out of their way to provide excellent service and upgrade guests. While some guests report issues such as dirty bathrooms or hair in the shower, others rave about the shower and bathroom amenities. The beds are generally comfortable and guests appreciate the soft separate lighting feature in the bathroom mirror. It's worth noting that some rooms lack refrigerators and microwaves. The hotel's public spaces could use more updates, but the staff provides easy check-in and a gorgeous room, making for a pleasant stay. Overall, the Hotel Indigo - Birmingham Five Points S - UAB, an IHG Hotel, is a cute and comfortable hotel in a great location that offers guests clean, modern-looking rooms at a reasonable price.

Beds
Hotel Indigo - Birmingham Five Points S - UAB, an IHG Hotel is a beautiful and comfortable place to stay with its cozy beds. Many guests have raved about the comfortable mattresses and pillows provided, allowing them to enjoy a good night's sleep. The cleanliness of the beds and the room they are in is commendable. A few guests, however, noted that the beds in their small rooms were somewhat uncomfortable and one even received double beds instead of queens. Despite this, the majority of guests found the beds at the hotel to be super comfy and fabulous.

Cleanliness
When it comes to the cleanliness of Hotel Indigo - Birmingham Five Points S - UAB, an IHG Hotel, guests have mixed experiences. While some praise the hotel for being clean, spacious and comfortable with lovely decor, others report issues such as dusty floors, haphazardly made beds and dirty rooms. Some guests even encountered used toilet paper, old stains on sheets and hair residue that wasn't theirs. However, many guests still find the hotel to be very clean and praise the staff for being helpful and polite, while the hotel's location near bars is also a plus. Despite some negative experiences, guests who prioritize a clean and comfortable stay may still find Hotel Indigo a viable option.

Staff
The staff at Hotel Indigo - Birmingham Five Points S - UAB, an IHG Hotel, are amazing! From the exceptionally polite and helpful managers to the hardworking and attentive valets and breakfast chefs, guests can expect genuinely warm and welcoming service at every turn. Even in times of confusion, the staff maintains a positive attitude and does everything they can to accommodate guests' needs. Some guests reported a few instances of unfriendly or unprofessional behavior from certain staff members, but overall, the staff are credited with making guests' stays comfortable, convenient and memorable. The hotel itself boasts clean, spacious and nicely decorated rooms and although some guests noted issues with the food, the central location and friendly staff more than make up for any shortcomings in the dining department. All in all, if you're looking for quality service and comfortable accommodations in Birmingham, Hotel Indigo is a top-notch choice.

Parking
Guests have mixed reviews regarding the parking situation at Hotel Indigo - Birmingham Five Points S - UAB, an IHG Hotel. Some found the parking to be expensive and were annoyed by the additional costs of breakfast and parking. However, valet parking was praised as convenient and free during the day. Some guests found the location and access to parking to be a bit tricky, but a nearby parking garage was well-located and affordable. Others were frustrated by the lack of free parking options or were disappointed by poor service from valet attendants. Despite some negative experiences, there were guests who enjoyed the parking and found it to be secure and conveniently located.

Nightlife
If you're looking for a hotel with an unbeatable location in Birmingham's entertainment district, Hotel Indigo - Birmingham Five Points S - UAB, an IHG Hotel might just be for you. Guests love that the property is within walking distance to a variety of bars and restaurants in the 5 Points area as well as UAB and downtown. While some guests note that the nightlife can get loud at times, others appreciate that there are several venues that play music until the early morning hours. Onsite, guests can enjoy several restaurants and bars, but should be aware that noise from both inside and outside the hotel can be an issue. Overall, if you're seeking a central location with endless food and drink options, this might be the spot for you.

4 Star
If you're planning a visit to Birmingham, consider staying at Hotel Indigo - Birmingham Five Points S - UAB, an IHG Hotel. Guests have written positive reviews about the hotel's facilities and services. It's conveniently located within walking distance of various food and bar options. While parking can be an issue, the hotel's aesthetic and common areas are well kept. Additionally, the hotel staff are accommodating and pleasant. Overall, guests rate their experience as "very good" or "exceptional" with some minor complaints for room temperature and valet parking. With its perfect location to explore the beautiful surroundings of 5 Points South, Hotel Indigo would be an excellent choice for travelers who value comfort and convenience.


No, Hotel Indigo - Birmingham Five Points S - UAB, an IHG Hotel doesn't have any pool.

No, a spa isn't available at Hotel Indigo - Birmingham Five Points S - UAB, an IHG Hotel.

Yes, Hotel Indigo - Birmingham Five Points S - UAB, an IHG Hotel welcomes dogs.

Yes, parking facilities are available at Hotel Indigo - Birmingham Five Points S - UAB, an IHG Hotel.

Yes, Hotel Indigo - Birmingham Five Points S - UAB, an IHG Hotel has a gym.
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