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Summary of reviewsThe ibis Basel Bahnhof receives overwhelmingly positive feedback from guests, thanks to its highly convenient location near Basel SBB train station. Its proximity to various forms of public transportation, including trams and buses, makes it easy for visitors to explore the city and its attractions, such as the Basel Zoo and the historic city center. The central yet quiet setting offers a peaceful retreat after a busy day of sightseeing, further enhancing its appeal.
Guests consistently praise the breakfast for its quality, diversity and freshness, despite some feeling it is overpriced. The rooms are lauded for their cleanliness and functionality, even though they vary in size and could benefit from updates in decor and ventilation. The bathrooms are described as clean but sometimes lacking in outlets and toiletries.
The hotel is commended for its exceptional cleanliness throughout with rooms and common areas well-maintained by dedicated housekeeping staff. The staff, in particular, are frequently highlighted for their friendliness, professionalism and multilingual capabilities, significantly contributing to the welcoming atmosphere of the hotel.
The Wi-Fi service at ibis Basel Bahnhof is generally reliable and fast, catering well to guests' connectivity needs. While parking is convenient and accessible for many, some find it expensive and challenging due to limited spaces.
The hotel is noted for being family-friendly, offering comfortable accommodations with helpful amenities such as connecting rooms and cribs. Families appreciate the child-friendly services and attentive staff.
The beds are mostly described as comfortable, though preferences vary with some guests experiencing issues with mattress firmness and pillows. The business travelers find the hotel highly suitable due to its excellent location, efficient services and strong business amenities.
Accessibility features are well-received, offering practical options for guests with disabilities. The dog-friendly environment is appreciated, though there are mixed reviews about the space and additional cost for pets.
Overall, ibis Basel Bahnhof stands out as a well-located, clean and hospitable hotel, suitable for a range of travelers including families, business guests and pet owners.
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