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Summary of reviewsThe Queens Head Hotel in Berwick-upon-Tweed is highly regarded for its superb location, nestled conveniently in the heart of the town. Guests appreciate the hotel's proximity to historical attractions, charming cafes, and local restaurants, all within easy walking distance. Despite its central location, the hotel is situated in a tranquil area, offering peaceful nights and ample parking.
The hotel offers an exceptional breakfast experience, with an impressive array of options catering to different dietary preferences, including traditional and regional specialties. Guests particularly commend the attentive and friendly staff for their exceptional service and warm hospitality, which enhances the dining experience. Dinners are equally praised for their quality and delightful variety, although visitors should note the limited restaurant hours.
Accommodations at the Queens Head Hotel are noted for their cleanliness and comfort, with well-equipped rooms offering cozy beds and modern decor. While some rooms are smaller and could benefit from updates, the majority of guests find them charming and comfortable. The staff's dedication to maintaining a spotless and welcoming environment further contributes to a pleasant stay.
Guests consistently highlight the warmth and helpfulness of the hotel staff, who go above and beyond to ensure a comfortable and memorable experience. Their local knowledge and swift assistance with any guest needs enhance the overall visit. With its combination of exemplary service, excellent food, and prime location, the Queens Head Hotel offers a delightful and hospitable retreat for travelers. Show more
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3-Star Hotel
The Queens Head Hotel is located in the heart of Berwick-Upon-Tweed. It is a well-rated 3-star hotel with excellent user reviews and is perfect for exploring the town's historical charm and coastal beauty.
Family Friendly Hotel
Small Hotel
Room Types
Deluxe Twin RoomThis twin room has a tea/coffee maker, DVD player and seating area.
Deluxe Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a tea and coffee maker, flat-screen TV with cable channels, a quiet street view, as well as chocolate for guests. The unit offers 1 bed.
Deluxe Family RoomThis family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio.
Small Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a tea and coffee maker, flat-screen TV with cable channels, a quiet street view, as well as chocolate for guests. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
Nestled in the heart of Berwick-upon-Tweed, Queens Head Hotel enjoys an enviable position that guests repeatedly praise for its convenience and charm. The hotel's location is a perfect base for exploring the historic town, with easy access to key attractions such as the town walls, harbor, and parks. Visitors appreciate the proximity to a variety of inviting cafes, pubs, and restaurants, making it effortless to experience the local culinary scene on Bridge Street and beyond.
Despite its central placement, the hotel is tucked away in a quiet area, ensuring restful nights without traffic noise. The surrounding area offers ample parking options, including free parking for those who plan wisely. Guests comment on the ease of reaching the town center, sea views, and travel options including train and bus links, all within walking distance.
The hotel is celebrated not only for its unbeatable location but also for its friendly staff and high-quality food, enhancing the overall stay. Whether visiting Berwick for its history or its vibrant local culture, Queens Head Hotel provides a delightful and well-situated base for a memorable getaway.
Breakfast
Nestled in the heart of Berwick, Queens Head Hotel offers a breakfast experience that consistently impresses its guests. The hotel shines with a superb array of breakfast choices, catering well to both vegetarians and meat lovers. Guests frequently highlight the hearty and delicious selections, with plenty available for a substantial meal to start the day. Notably, the breakfast menu stands out for its variety, offering traditional favorites like poached eggs on toast, locally-smoked kippers, and Scottish specialties including black pudding accompanied by haggis and potato scones. Visitors praise the extensive options of both hot and cold dishes, with every breakfast cooked to order and presented with care.
The hotel staff receives commendations for their welcoming and friendly demeanor, contributing significantly to the pleasant morning atmosphere. The team goes above and beyond, ensuring that each guest has a delightful dining experience, whether serving up an excellent cooked breakfast or a fabulous vegetarian meal. Heather, a standout member of the staff, is often mentioned for her superb cooking and lovely service, enhancing the overall positive impression.
In addition to quality breakfasts, the Queens Head Hotel boasts spacious and comfortable accommodations along with great dining options for dinner, complemented by its convenient central location. Whether guests are looking for a tasty morning meal or an abundant start to their day, Queens Head Hotel’s breakfast offerings leave an enlivening mark on their stay.
Dinner
The Queens Head Hotel provides a delightful culinary experience for its guests, with many praising both the breakfast and dinner options for their quality and taste. The dinner menu is widely appreciated for its tasty and well-executed dishes, offering a variety of choices that appeal to different palates. Guests repeatedly highlight the excellent quality of the evening meals and breakfast, often describing them as delightful and plentiful. The restaurant is well-regarded not only by those staying at the hotel but also attracts external guests, underscoring its reputation for great food. However, potential visitors should be aware of limited availability, as the restaurant is closed on Mondays and Tuesdays and closes early on other evenings. While British beer might be absent from the menu, the overall dining experience at the Queens Head Hotel is highly recommended by those who’ve had the pleasure to dine there.
Rooms
Queens Head Hotel provides guests with charming accommodations that are noteworthy for their cleanliness and comfort. Many reviews highlight the rooms as spotlessly clean, warm, and cozy, with plenty of comfortable amenities. Though some rooms may be on the smaller side, they are generally described as well-equipped and efficiently arranged, featuring comfy beds and excellent en suite showers. Guests appreciate the modern, tasteful decor and the overall comfort of their accommodations. While a few reviews mention minor inconveniences such as dated decor or cramped spaces, the majority praise the hotel's friendly staff, great location, and the cozy atmosphere of the rooms. The hotel also offers good dining options with a notable breakfast, contributing to a satisfactory stay overall.
Beds
Queens Head Hotel seems to consistently earn praise for its beds, with many guests describing them as notably comfortable or super comfy. Several reviews highlight the cozy and warm feeling of both the beds and bedrooms, suggesting a restful environment conducive to relaxation. The beds are not only comfortable but also clean and well-equipped, creating an inviting atmosphere that many guests appreciate. Despite some minor issues, such as occasional mattress wear or small bed size, guests generally find the beds to be of good value for money. The hotel's provisions, including ensuite facilities and delicious morning offerings like scrambled eggs, complement the overall comfort experience. Even extra beds receive commendations for comfort, making them a reliable option for additional guests. While a few visitors noted sloping or worn mattresses, the prevailing sentiment is one of satisfaction, with some even claiming it's the most comfortable bed they've ever experienced. Overall, Queens Head Hotel successfully delivers cozy accommodations, leaving many guests with fond memories of their stays.
Cleanliness
Nestled in a well-connected area perfect for exploring Berwick, Queens Head Hotel is consistently praised for its exceptional cleanliness. Guests frequently describe the establishment as spotlessly clean, with rooms that are both fresh-smelling and warm, ensuring a comfortable stay. The dedicated staff play a significant role in creating a welcoming atmosphere, often ensuring that the facilities are maintained to a high standard. The rooms, while deemed clean and spacious, are noted to be in need of some renovation, offering potential for updates in furnishings and decor. Despite its historical charm as an old pub hotel, the cleanliness stands out, with clean, modern facilities being highlighted. The breakfast offerings receive positive mention, adding to the overall pleasant experience. From comfortable beds to a well-maintained environment, the hotel successfully blends cleanliness with friendly service, contributing to a memorable stay.
Staff
Visitors to the Queens Head Hotel repeatedly highlight the exceptional service provided by the staff, describing them as incredibly friendly, welcoming, and helpful. Whether it’s the attentive and personable service at breakfast, where guests are diligently looked after, or the warm hospitality extended throughout the stay, the staff consistently go above and beyond to ensure a comfortable experience. Their local knowledge enhances the guest experience, providing an informative and personal touch to the visit.
The hotel’s team is praised for their swift and efficient responses to any queries or issues, guaranteeing that nothing is too much trouble. Guests commend specific staff members, particularly appreciating the charm and friendliness they bring to the experience. The overall atmosphere is described as cosy and welcoming, largely due to the competent and polite nature of both the friendly owners and staff.
The staff's dedication to exemplary service enhances the hotel's ideal location and well-maintained accommodations, leaving guests with high praise and no complaints. The combination of excellent service, delicious food, and a prime location makes the Queens Head Hotel a standout choice for travelers seeking warmth and hospitality.
3 Star
Nestled in a quaint small town, the Queens Head Hotel offers a charming retreat reminiscent of 18th century England. It's an ideal choice for those seeking a good budget hotel in a convenient location. The hotel provides a self-check-in service, which may be particularly useful during quieter months, although prior notice would be appreciated. Despite some minor inconveniences such as limited bar hours and a temporarily closed restaurant, the hotel generally maintains high service standards and a welcoming atmosphere.
The rooms, while small and somewhat basic, are comfortable. Certain design aspects, like a dark room and a bathroom cabinet awkwardly blocking the washbasin, could benefit from a thoughtful redesign. Nonetheless, many guests found the accommodations to be good value for the bed and breakfast rate, especially given the slightly elevated price point more commonly associated with four-star establishments. Overall, for a short stay, the Queens Head Hotel is highly rated for its friendly atmosphere and superb food offerings, making it a delightful place to explore this historic locale.
No, Queens Head Hotel doesn't have any pool.
No, a spa isn't available at Queens Head Hotel.
No, Queens Head Hotel doesn't allow dogs.
No, parking facilities aren't available at Queens Head Hotel.