The Kings Arms Hotel
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Summary of reviewsThe Kings Arms Hotel in Berwick-upon-Tweed offers a well-rounded experience, particularly appealing due to its prime location in the heart of the historic town. This strategic position allows guests easy access to local amenities like shops, bars, cafes and historical attractions, making it an excellent base for exploring the area whether on foot or by car with convenient parking options available.
Guests frequently commend the welcoming and helpful staff, contributing significantly to the overall positive atmosphere. Cleanliness and spaciousness are also often noted with many visitors praising well-maintained rooms that, despite occasional decor needing updates, offer comfort and modern amenities like powerful showers and tea/coffee making facilities. Families are particularly well-catered for with ample space and thoughtful touches that make stays enjoyable and good value for money.
Dining at The Kings Arms Hotel receives mixed reviews but leans towards the positive. The breakfast is generally well-regarded for its variety and quality, although service speed and efficiency could improve. Dinner, particularly in the on-site Italian restaurant Amore, is praised for delicious food and generous portions, despite some service inconsistencies.
Comfortable beds with good-sized, cozy mattresses ensure restful nights for most guests, although there are occasional mentions of variability in bed quality. Modern touches in design amidst historical architectural features provide a charming blend of old and new, appealing to those appreciating historical ambiance.
However, the hotel could benefit from improving its Wi-Fi service, addressing occasional cleanliness inconsistencies and enhancing business facilities to better suit professional travelers. Overall, The Kings Arms Hotel offers a compelling choice for visitors seeking convenience, comfort and a touch of historical charm in Berwick-upon-Tweed.
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Guests frequently commend the welcoming and helpful staff, contributing significantly to the overall positive atmosphere. Cleanliness and spaciousness are also often noted with many visitors praising well-maintained rooms that, despite occasional decor needing updates, offer comfort and modern amenities like powerful showers and tea/coffee making facilities. Families are particularly well-catered for with ample space and thoughtful touches that make stays enjoyable and good value for money.
Dining at The Kings Arms Hotel receives mixed reviews but leans towards the positive. The breakfast is generally well-regarded for its variety and quality, although service speed and efficiency could improve. Dinner, particularly in the on-site Italian restaurant Amore, is praised for delicious food and generous portions, despite some service inconsistencies.
Comfortable beds with good-sized, cozy mattresses ensure restful nights for most guests, although there are occasional mentions of variability in bed quality. Modern touches in design amidst historical architectural features provide a charming blend of old and new, appealing to those appreciating historical ambiance.
However, the hotel could benefit from improving its Wi-Fi service, addressing occasional cleanliness inconsistencies and enhancing business facilities to better suit professional travelers. Overall, The Kings Arms Hotel offers a compelling choice for visitors seeking convenience, comfort and a touch of historical charm in Berwick-upon-Tweed.
3-Star Hotel
Located in Berwick-upon-Tweed, The Kings Arms Hotel is a reliable option providing essential amenities and services. It is suitable for travelers looking for a comfortable base to explore the town.
Boutique-style Hotel
Historic Hotel
Family Friendly Hotel
Business Hotel
Guest Reviews
The Kings Arms Hotel enjoys a prime location in the heart of Berwick-upon-Tweed, making it a highly convenient choice for visitors. The central position allows easy access to all the local amenities, including shops, bars, cafes and historical attractions. Guests appreciate being in close proximity to the train station and the town walls, making the hotel an ideal base for exploring on foot. The location is well-suited for both shorter walks around the town and more extended ventures to nearby scenic spots along the Northumberland coast and the historic harbor.
The hotel's setting is described as perfect, superb and fantastic by numerous guests, highlighting its suitability for a range of activities, from casual strolls to more significant explorations of the local area. The close proximity to the river and coastal walks provides excellent opportunities for picturesque outings. Guests also mention the ease of parking nearby, adding to the overall convenience.
Besides its strategic location, the hotel often receives praise for its friendly and helpful staff, clean and spacious rooms and appealing amenities like a stylish bar and good breakfast offerings. Although some guests pointed out that parts of the hotel might feel dated, the overwhelmingly positive reviews about its central and accessible location make it a standout choice for those visiting Berwick-upon-Tweed.
The breakfast experience at The Kings Arms Hotel appears to be a mixed bag based on guest reviews. Many guests rave about the quality and selection, describing it as excellent, fabulous and amazing with plenty of choices including both continental and cooked options. Highlights seem to be the freshly cooked to order items, generous portions and the use of high-quality local produce. Friendly and attentive staff also enhance the dining experience for many.
However, there are some consistent complaints that should be noted. Several reviewers mention long wait times and a lack of efficiency in the service, which can lead to a less than satisfactory start to the day. Additionally, a few guests feel that the breakfast is overpriced and not always included in the room rate, which they find disappointing considering the cost. Instances of dishes being cold or of low quality, particularly in the continental offerings, were also noted.
Overall, while many guests leave satisfied by the plentiful and varied breakfast offerings, there are noticeable areas for improvement, particularly in service efficiency and value for money.
The Kings Arms Hotel offers a dining experience with several positive aspects highlighted by guests. Many praised the restaurant for its excellent evening meals, delicious food and generous portion sizes. The on-site Italian restaurant, Amore, received commendations for its high-quality dishes, particularly the pizzas and perfectly cooked steaks. Guests enjoyed the warm service and helpful, friendly staff, which contributed to a pleasant dining atmosphere. The cocktail bar was also a hit with excellent service and expertly made drinks.
However, there were some areas for improvement noted by visitors. Some guests experienced slow service, issues with cleanliness and a limited menu that could benefit from more variety. Additionally, the restaurant faced operational issues, such as being closed on certain days or at specific times, leading to inconvenience for some guests.
Overall, while the dining experience at The Kings Arms Hotel is generally positive with many guests enjoying their meals and the attentive service, there are a few inconsistencies and operational hiccups that the management could address to ensure a consistently high standard.
At The Kings Arms Hotel, guests generally find the rooms spacious, comfortable and clean. Many reviews highlight that rooms are well-appointed with decent-sized bathrooms and a comfortable bed, adding to a pleasant stay. The rooms often come with modern and clean facilities, like powerful showers and tea/coffee making provisions, which add convenience. Despite some reports of outdated decor and maintenance issues, the overall room design tends to be described as tasteful and nicely decorated. The spaciousness of many rooms is a common praise point, providing plenty of space for relaxation.
Cleanliness stands out positively with numerous mentions of rooms being tidy and well-maintained. Guests also appreciated the stylish finishes and cozy ambiance in some of the rooms. However, there is a split in opinion regarding room sizes; while many find them spacious, some guests reported receiving smaller rooms than expected, which detracted from their experience.
Several reviews mention that certain rooms need updating and some had issues like poor ventilation, noise and minor maintenance problems like peeling walls and outdated furnishings. Despite these hiccups, the overall feedback on room comfort and cleanliness remains strong. In summary, The Kings Arms Hotel provides a mix of spacious, well-maintained and comfortable rooms, albeit with some inconsistencies in room conditions and sizes.
The beds at The Kings Arms Hotel have generally received positive feedback from guests, who frequently describe them as comfortable and well-sized. Many reviews highlight that the beds are very comfortable, cozy and offer good quality mattresses, providing a pleasant sleeping experience. Noteworthy mentions include large, super king-size beds that add to the comfort and appeal.
Several reviews emphasize that the rooms are not only spacious but also adequately equipped with multiple toiletries, sufficient wardrobe facilities and helpful maids who maintain cleanliness. Guests appreciate the clean and neat presentation of beds and rooms, contributing to an overall comfortable stay.
However, some guests have noted inconsistencies, such as outdated or poor-quality mattresses, beds that were too soft or too firm and instances where beds felt unwelcoming or in need of replacement. Despite these occasional issues, the majority of reviews suggest that guests can anticipate a comfortable and restful night's sleep at The Kings Arms Hotel.
The cleanliness of the Kings Arms Hotel appears to be a mixed bag according to guest reviews. Many guests were impressed with the high standard of cleanliness maintained in the rooms, emphasizing that the rooms were well-maintained, tidy and spotlessly clean. They praised the modern and spacious bathrooms, which contributed to an overall feeling of comfort. Visitors also found the hotel to be generally clean with some specifically noting well-kept and pleasant rooms.
However, there were notable exceptions to these positive experiences. Some guests encountered issues such as unclean specific areas, questionable hygiene in common spaces and inconsistent cleaning standards. Complaints included mold in showers, dirty bathtubs, dusty rooms and general signs of poor maintenance in certain parts of the hotel. The breakfast area, in particular, was criticized for needing renovation and better cleanliness.
While the positive reviews highlight a clean and comfortable stay, the negative feedback indicates that the hotel may benefit from more consistent cleaning practices and attention to detail to ensure a uniformly high standard of cleanliness throughout the entire establishment.
The Kings Arms Hotel in Downton is consistently praised for its remarkable staff, who are notably friendly, helpful and cheerful. Guests often highlight the welcoming nature of the reception staff, mentioning individuals like Gillian who provide exceptional service. The staff's professionalism and attentiveness have left a lasting impression with many noting that nothing seems to be too much trouble for them.
The hotel's hospitality extends across all services, from bar and restaurant staff to housekeeping, all of whom are described as accommodating and polite. There are occasional mentions of less favorable interactions, but these are vastly outnumbered by the positive comments praising the staff's friendliness and efficiency.
The reception team is particularly commended for their helpfulness, providing useful recommendations and making guests feel at home. Overall, The Kings Arms Hotel boasts a team that not only meets but often exceeds the expectations of their guests, contributing significantly to the positive experiences of those who stay there.
At The Kings Arms Hotel, guests have consistently experienced issues with the Wi-Fi service, impacting their stays. Many found that the Wi-Fi signal was weak or unreliable with some unable to connect at all in their rooms. Reports frequently mention the internet being intermittent, slow or not working for extended periods. While some areas of the hotel seem to offer better connectivity, the overall consensus highlights the Wi-Fi as a notable problem.
Despite the widespread critiques, a few guests did note moments of good Wi-Fi speed and free access, suggesting occasional pockets of robust connectivity. However, these instances appear to be the exception rather than the rule. Overall, the hotel's Wi-Fi service is largely viewed as subpar with substantial room for improvement to meet modern travelers' expectations.
The Kings Arms Hotel has garnered attention as a favorable destination for family getaways, receiving numerous positive comments about its suitability for families with children. Guests frequently mentioned the spacious and well-appointed family rooms, describing them as excellent, large and clean. Indeed, the family accommodations provided ample space, making them a comfortable choice for families of various sizes, including families of three.
The hotel's dedication to family-friendly service also stood out with staff going the extra mile to celebrate special occasions, such as organizing a cake and card for an 88th birthday celebration. Importantly, guests appreciated the great value for money offered, considering the hotel's ability to cater to families effectively.
However, there were a few minor drawbacks, such as some logistical issues with room placements and an instance where a cot was not provided upon arrival. Despite these, the overall sentiment indicates that The Kings Arms Hotel is a great choice for families seeking a pleasant and accommodating stay.
The Kings Arms Hotel offers a comfortable stay, particularly impressive for its three-star rating. Many guests appreciated the good value, making it an excellent choice for budget-conscious travelers. The friendly staff and clean rooms were frequently noted as highlights, contributing to a pleasant stay.
Guests can enjoy a mix of breakfast options, including a Full English breakfast and a continental spread, catering to varied tastes. The modern touch in the hotel's design appealed to many, although some areas were in need of a refresh and some fixtures appeared worn or missing.
Despite minor drawbacks such as the occasional hard-to-operate shower and cleanliness issues, the overall service quality aligns with its three-star rating. While there were remarks about the price not always matching the conditions, the hotel generally meets expectations for a three-star establishment, providing a satisfactory experience for those looking for a budget-friendly option.
The Kings Arms Hotel offers a mixed experience for business travelers. While some guests appreciated the helpful reception and good workspace in the rooms, others found the business facilities lacking and inadequate for professional needs. Breakfast service starting at 07:30 was cited as inconvenient for those needing an earlier start. Despite some shortcomings, the hotel does provide good business amenities and has been described as a great business hotel by certain reviewers. Overall, it could be a viable option for short business stays, though improvements are necessary to fully cater to business travelers.
The Kings Arms Hotel is an intriguing destination that successfully blends historical charm with modern comforts. Nestled within the historic town of Berwick upon Tweed, this quirky hotel stands in an old listed building, rich in character and history. Its traditional and quaint structure draws visitors who appreciate the unique experience of staying in a property that has seen centuries go by.
The architectural features of The Kings Arms are notable, boasting unique old building structures and ancient stone walls that immediately transport guests to another era. Despite its age, the hotel doesn't shy away from incorporating modern touches, making it a harmonious blend of the old and the new. This seamless integration of the past and present adds to its charm and appeal.
Guests find the hotel ideally located with easy access to the historic harbour and the town’s famed historic sites. Its proximity to the town hall and the historic center makes it a perfect base for exploring Berwick upon Tweed’s rich heritage. The hotel itself, described as having lots of character and full of history, further enriches the visitor's experience.
The atmosphere within The Kings Arms Hotel is steeped in tradition, yet the facilities are designed to ensure comfort and convenience. Warm, old surroundings bring an English traditional feel, while modern amenities ensure a pleasant stay. Each corner of the hotel tells a story, making it not just a place to stay, but an integral part of the local historical narrative.
In summary, The Kings Arms Hotel offers a delightful fusion of historical significance and contemporary hospitality, making it a must-visit for those looking to immerse themselves in the rich history of Berwick upon Tweed.
The Kings Arms Hotel is a charming establishment that exudes a quaint and unique boutique style. Guests repeatedly highlight its stylish decor, which adds to the overall quirky yet sophisticated ambiance. The hotel, housed in a historic coach house, offers a lovely size that provides a cosy and intimate atmosphere. Though some standard rooms may lack distinctiveness, the overall experience is enhanced by the building’s rich history and character, even if that means dealing with charmingly creaky floors. Visitors have generally enjoyed their stays, appreciating the distinct boutique feel and stylish touches throughout the property.
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Location
The hotel's setting is described as perfect, superb and fantastic by numerous guests, highlighting its suitability for a range of activities, from casual strolls to more significant explorations of the local area. The close proximity to the river and coastal walks provides excellent opportunities for picturesque outings. Guests also mention the ease of parking nearby, adding to the overall convenience.
Besides its strategic location, the hotel often receives praise for its friendly and helpful staff, clean and spacious rooms and appealing amenities like a stylish bar and good breakfast offerings. Although some guests pointed out that parts of the hotel might feel dated, the overwhelmingly positive reviews about its central and accessible location make it a standout choice for those visiting Berwick-upon-Tweed.
Breakfast
However, there are some consistent complaints that should be noted. Several reviewers mention long wait times and a lack of efficiency in the service, which can lead to a less than satisfactory start to the day. Additionally, a few guests feel that the breakfast is overpriced and not always included in the room rate, which they find disappointing considering the cost. Instances of dishes being cold or of low quality, particularly in the continental offerings, were also noted.
Overall, while many guests leave satisfied by the plentiful and varied breakfast offerings, there are noticeable areas for improvement, particularly in service efficiency and value for money.
Dinner
However, there were some areas for improvement noted by visitors. Some guests experienced slow service, issues with cleanliness and a limited menu that could benefit from more variety. Additionally, the restaurant faced operational issues, such as being closed on certain days or at specific times, leading to inconvenience for some guests.
Overall, while the dining experience at The Kings Arms Hotel is generally positive with many guests enjoying their meals and the attentive service, there are a few inconsistencies and operational hiccups that the management could address to ensure a consistently high standard.
Rooms
Cleanliness stands out positively with numerous mentions of rooms being tidy and well-maintained. Guests also appreciated the stylish finishes and cozy ambiance in some of the rooms. However, there is a split in opinion regarding room sizes; while many find them spacious, some guests reported receiving smaller rooms than expected, which detracted from their experience.
Several reviews mention that certain rooms need updating and some had issues like poor ventilation, noise and minor maintenance problems like peeling walls and outdated furnishings. Despite these hiccups, the overall feedback on room comfort and cleanliness remains strong. In summary, The Kings Arms Hotel provides a mix of spacious, well-maintained and comfortable rooms, albeit with some inconsistencies in room conditions and sizes.
Beds
Several reviews emphasize that the rooms are not only spacious but also adequately equipped with multiple toiletries, sufficient wardrobe facilities and helpful maids who maintain cleanliness. Guests appreciate the clean and neat presentation of beds and rooms, contributing to an overall comfortable stay.
However, some guests have noted inconsistencies, such as outdated or poor-quality mattresses, beds that were too soft or too firm and instances where beds felt unwelcoming or in need of replacement. Despite these occasional issues, the majority of reviews suggest that guests can anticipate a comfortable and restful night's sleep at The Kings Arms Hotel.
Cleanliness
However, there were notable exceptions to these positive experiences. Some guests encountered issues such as unclean specific areas, questionable hygiene in common spaces and inconsistent cleaning standards. Complaints included mold in showers, dirty bathtubs, dusty rooms and general signs of poor maintenance in certain parts of the hotel. The breakfast area, in particular, was criticized for needing renovation and better cleanliness.
While the positive reviews highlight a clean and comfortable stay, the negative feedback indicates that the hotel may benefit from more consistent cleaning practices and attention to detail to ensure a uniformly high standard of cleanliness throughout the entire establishment.
Staff
The hotel's hospitality extends across all services, from bar and restaurant staff to housekeeping, all of whom are described as accommodating and polite. There are occasional mentions of less favorable interactions, but these are vastly outnumbered by the positive comments praising the staff's friendliness and efficiency.
The reception team is particularly commended for their helpfulness, providing useful recommendations and making guests feel at home. Overall, The Kings Arms Hotel boasts a team that not only meets but often exceeds the expectations of their guests, contributing significantly to the positive experiences of those who stay there.
Wi-Fi
Despite the widespread critiques, a few guests did note moments of good Wi-Fi speed and free access, suggesting occasional pockets of robust connectivity. However, these instances appear to be the exception rather than the rule. Overall, the hotel's Wi-Fi service is largely viewed as subpar with substantial room for improvement to meet modern travelers' expectations.
Family
The hotel's dedication to family-friendly service also stood out with staff going the extra mile to celebrate special occasions, such as organizing a cake and card for an 88th birthday celebration. Importantly, guests appreciated the great value for money offered, considering the hotel's ability to cater to families effectively.
However, there were a few minor drawbacks, such as some logistical issues with room placements and an instance where a cot was not provided upon arrival. Despite these, the overall sentiment indicates that The Kings Arms Hotel is a great choice for families seeking a pleasant and accommodating stay.
3 Star
Guests can enjoy a mix of breakfast options, including a Full English breakfast and a continental spread, catering to varied tastes. The modern touch in the hotel's design appealed to many, although some areas were in need of a refresh and some fixtures appeared worn or missing.
Despite minor drawbacks such as the occasional hard-to-operate shower and cleanliness issues, the overall service quality aligns with its three-star rating. While there were remarks about the price not always matching the conditions, the hotel generally meets expectations for a three-star establishment, providing a satisfactory experience for those looking for a budget-friendly option.
Business
Historic
The architectural features of The Kings Arms are notable, boasting unique old building structures and ancient stone walls that immediately transport guests to another era. Despite its age, the hotel doesn't shy away from incorporating modern touches, making it a harmonious blend of the old and the new. This seamless integration of the past and present adds to its charm and appeal.
Guests find the hotel ideally located with easy access to the historic harbour and the town’s famed historic sites. Its proximity to the town hall and the historic center makes it a perfect base for exploring Berwick upon Tweed’s rich heritage. The hotel itself, described as having lots of character and full of history, further enriches the visitor's experience.
The atmosphere within The Kings Arms Hotel is steeped in tradition, yet the facilities are designed to ensure comfort and convenience. Warm, old surroundings bring an English traditional feel, while modern amenities ensure a pleasant stay. Each corner of the hotel tells a story, making it not just a place to stay, but an integral part of the local historical narrative.
In summary, The Kings Arms Hotel offers a delightful fusion of historical significance and contemporary hospitality, making it a must-visit for those looking to immerse themselves in the rich history of Berwick upon Tweed.
Boutique-Style
No, The Kings Arms Hotel doesn't have any pool.
No, a spa isn't available at The Kings Arms Hotel.
No, The Kings Arms Hotel doesn't allow dogs.
No, parking facilities aren't available at The Kings Arms Hotel.
No, The Kings Arms Hotel doesn't have a gym.
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