Stay KooooK Bern Wankdorf - Online Check In

Bern 46.96823100, 7.46513300 , Trüsselstrasse 4a (Show on Map)
8.9
Excellent


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsStay KooooK Bern Wankdorf offers an exceptional stay with a modern, efficient and connected experience highly praised by guests. Its prime location directly across from the Bern Wankdorf train station makes it an optimal choice for those seeking convenience and seamless access to both the city's main attractions and public transportation. Even though it's outside the city center, the fast and frequent public transport options, including buses and the S-Bahn, ensure guests feel well-connected. The peaceful yet strategic setting is complemented by nearby amenities such as a supermarket and the Wankdorf Mall, making it an ideal retreat.

Guests appreciate the innovative approach to breakfast, receiving thoughtful breakfast bags with a variety of fresh items each morning. The unique communal kitchen and Wednesday free dinners enhance the overall culinary experience. The rooms at Stay KooooK Bern Wankdorf are consistently lauded for their cleanliness, smart design and high-tech amenities. Though sometimes described as compact, the rooms utilize space efficiently, featuring modern furnishings and integrated kitchens. The communal spaces are equally well-designed, allowing guests to relax, play or prepare meals.

Cleanliness is another strong point with the majority of guests highlighting the spotless nature of both rooms and common areas. The automated and digital systems work efficiently, ensuring ease and comfort throughout their stay. Communication with the friendly and helpful staff, primarily conducted through digital means, is swift and effective, offering robust support despite the minimal on-site presence.

The hotel's free and reliable Wi-Fi is crucial for its fully digital experience, supporting the seamless online check-in and digital key system. While occasional connectivity issues arise, the overall internet access is commendable. For those traveling by car, the secure underground parking, though not included in the room rate, is noted for its convenience despite the additional cost.

The beds at Stay KooooK Bern Wankdorf are generally praised for their comfort, contributing to an overall excellent sleep experience. While there are occasional remarks about mattress firmness, the majority of guests find the sleeping arrangements satisfactory. Finally, the hotel's accessibility features, including a disabled-friendly environment and seamless online check-in, make it a convenient choice for all types of travelers.

In summary, Stay KooooK Bern Wankdorf offers a modern, clean and well-connected stay with thoughtful amenities and a strong emphasis on convenience and comfort, making it highly recommended for both short and long visits to Bern.
Show more
Categories
Aparthotel Taking Steps Towards Sustainability
This accommodation is identified as 'Sustainable' by Switzerland Tourism and provides eco-friendly toiletries to its guests as part of its environmental efforts.

Accessible Aparthotel
The property has a lift and is described as partially compliant with accessibility standards. While specific accessible room features are not detailed, its modern design and apartment-style layout may offer more space than traditional hotel rooms.

3-Star Aparthotel
Located near the Wankdorf area, this aparthotel offers modern accommodations with online check-in. It is a good option for travelers seeking a blend of independence and hotel services, with easy access to the city center by train or tram.

Aparthotel with Parking

Room Types
Studio This studio comes with a flat-screen smart TV with cable channels, seating area, private bathroom and a fully equipped kitchen with stovetop, dishwasher and coffee machine. The furniture can be shifted, allowing to create a setup for different kinds of purposes.

Studio + This studio features a flat-screen smart TV with cable channels, a seating area and a private bathroom, as well as a fully equipped kitchen with dishwasher, stovetop and coffee machine. It is also fitted with a washing machine. The furniture can be shifted, allowing to create a setup for different kinds of purposes.

Family Studio This air-conditioned studio features a seating area, a flat-screen smart TV with cable channels and a private bathroom. The fully equipped kitchen includes a stovetop, a coffee machine, a dishwasher and a washing machine.

Business Studio Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The studio features parquet floors, a seating area with a flat-screen TV with cable channels, a private entrance, soundproof walls, as well as a tea and coffee maker. The unit offers 1 bed.

Offer Room - Comfort Offering free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible studio has a private entrance, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.

Guest Reviews
8.9
Excellent
Location
Stay KooooK Bern Wankdorf boasts an exceptional location, making it a prime choice for visitors seeking both convenience and connectivity. Situated directly across from Bern Wankdorf train station, the hotel offers seamless access to the city's main attractions and amenities. Frequent trains and trams ensure that guests can reach the heart of Bern within minutes with public transport options running late into the evening.

The surrounding area is well-served by a variety of public transportation, including buses and the S-Bahn, which connect you effortlessly to the city center and beyond. A tram or train ride of just a few minutes takes you to Bern's central station, making it easy to explore local highlights or commute for business. Additionally, the proximity to Wankdorf Stadium makes it an excellent choice for sports enthusiasts.

Beyond its connection to public transport, the hotel's immediate vicinity features a range of useful amenities. A small supermarket is located right below the hotel, while the Wankdorf Mall is just a short walk away, providing further shopping options.

Guests rave about the peaceful yet strategic location, highlighting that despite being outside the city center, the excellent transport links make it feel very accessible. The area is described as quiet and safe, offering a pleasant retreat while still being well-connected to bustling central Bern.

This well-connected and convenient location, paired with modern and thoughtfully designed accommodations, makes Stay KooooK Bern Wankdorf a standout option for travelers looking to maximize their time in Bern with minimal hassle.

Breakfast
Stay KooooK Bern Wankdorf offers a unique and convenient approach to breakfast. Rather than a traditional breakfast buffet, the hotel provides guests with a breakfast bag hung on their room doors each morning. This thoughtful touch is highly appreciated with many guests noting the excitement and joy it brings to start their day.

The contents of the breakfast bag often include items like coffee capsules, juice, rolls, jams, pastries and butter. Although some found the breakfast to be modest or small, others were delighted by the variety and the quality of the fresh items provided. There were even instances where the breakfast options were tailored to meet specific dietary needs, such as gluten-free and vegan diets.

For those looking to prepare their own meals, there is a well-equipped communal kitchen in the common area. Additionally, a Coop CVS is conveniently located on the ground floor of the building, allowing guests to purchase additional breakfast items if needed.

While breakfast is no longer included in the hotel stay, the breakfast bags remain a charming and innovative feature that many guests enjoy. The complimentary public transportation passes provided during the stay also add to the overall positive experience at the hotel.

Dinner
Stay KooooK Bern Wankdorf offers a delightful culinary experience with several highlights that enhance the overall stay. Guests appreciate the communal kitchen, which is stocked with teas, chocolates and other snacks. On Wednesdays, a monthly free dinner further adds to the charm. The facility's common room is a significant perk, where visitors can leisurely sip complimentary tea or coffee, play billiards or engage in board games. For those who prefer cooking their own meals, the hotel provides well-equipped kitchenettes in the rooms and a kitchen with plenty of free items in the common areas—ideal for guests who want to avoid eating out frequently. Additionally, the free fruits and other amenities in the main kitchen are well-received. Guests have enjoyed special events such as pizza evenings and appreciate the recommendations for local online delivery services. Overall, Stay KooooK Bern Wankdorf offers a friendly and convenient dining atmosphere, making it a noteworthy choice for both work and vacation stays.

Rooms
Stay KooooK Bern Wankdorf features rooms that consistently receive high praise for their cleanliness, modernity and smart design. The accommodations are well-equipped with integrated kitchens that include dishwashers, refrigerators and even washer/dryers in some units. Many guests noted that the rooms, though sometimes described as small or compact, are exceptionally well thought out, offering clever use of space and flexible layouts. This includes movable partitions between kitchen and sleeping areas and beds that can be adjusted to maximize room functionality.

Most reviews highlight the stylish and modern furnishings, ensuring a comfortable and cozy environment. Various studios and apartments are praised for being spacious and making guests feel right at home. The facilities extend beyond individual rooms with well-designed communal spaces where guests can relax, play or even prepare and enjoy meals.

The high-tech amenities, such as remote check-in, digital keys and Bluetooth speakers, add convenience and a touch of modernity. Multiple mentions of cleanliness across the board reflect a well-maintained property. Some guests did encounter issues with cleanliness specifics like dusty floors or lingering items from previous occupants, but these appear to be isolated incidents.

Stay KooooK Bern Wankdorf is particularly noted for its practicality and comfort, making it suitable for both short and long stays. The room designs are frequently described as efficient with everything needed readily available, enhancing the guest experience.

Proximity to public transport and local conveniences, like a nearby supermarket, adds to the hotel's appeal. Overall, the rooms and facilities are described as beautiful, modern and functional, offering a delightful stay whether for a family vacation or a business trip.

Beds
Stay KooooK Bern Wankdorf offers a mixed but generally positive experience when it comes to its beds. Many guests found the beds to be exceptionally comfortable with numerous mentions of large and spacious options, including double beds and bunk beds. The comfort level is high with several visitors praising the bed and mattress quality for providing excellent sleep quality, descriptions of beds being 'super comfy' or 'very comfortable' were common. Some guests highlighted the benefit of beds on wheels, allowing for adjustable sleeping arrangements and appreciated the ample storage space that comes with the beds.

However, not all reviews were entirely favorable. A few guests noted that some mattresses were either too hard or too soft for their liking with isolated mentions of discomfort, particularly when shared by two people. Specific complaints about dirty mattresses and the need for more information regarding cots were also raised.

Overall, the bedding at Stay KooooK Bern Wankdorf is described predominantly in glowing terms with comfort and sleep quality being standout aspects, although there are occasional reservations about mattress firmness and cleanliness. The hotel's soundproofing and cleanliness further contribute to a restful stay.

Cleanliness
Guest reviews of 'Stay KooooK Bern Wankdorf - Online Check In' consistently highlight the hotel's impressive cleanliness. Reviewers frequently describe the rooms and common areas as spotless, well-maintained and modern, confirming that the cleaning staff does an excellent job. Many guests note that the rooms are not only clean but also equipped with practical, functional furnishings. The modern design and well-kept facilities further enhance the overall experience.

Guests appreciate the thoughtful and intelligent room layouts with many pointing out specific areas such as the bathroom and kitchen as being particularly clean and well-appointed. Despite the hotel's automated check-in system, visitors feel that it runs smoothly and effectively with 24-hour support available if needed.

While the majority found the cleanliness exemplary, a few reviews mention occasional oversights, such as infrequent rubbish disposal or dirty dishes in the kitchen cabinets. However, these instances are exceptions rather than the rule, as the general consensus emphasizes an environment that is consistently tidy and comfortable.

In summary, Stay KooooK Bern Wankdorf impresses with its high standards of cleanliness, modern amenities and efficient service, making it a pleasant and reliable choice for travelers.

Staff
Stay KooooK Bern Wankdorf has garnered varied feedback regarding its staff with an overwhelmingly positive sentiment highlighting the friendly and helpful nature of the team. Guests consistently mention that the cleaning staff are nice and that the hosts, often specified by name, provide exceptional service with a friendly and supportive demeanor. Many appreciate the attentiveness and customer-focused approach, noting the willingness of staff to assist with any inquiries and provide useful recommendations for local attractions.

Communication with staff, primarily conducted through digital means such as WhatsApp and emails, is praised for being swift and effective, often resolving issues within minutes. The hotel's innovative online check-in system is noted as efficient, minimizing waiting times and simplifying the process.

However, some guests express difficulties with the minimal on-site staff presence, indicating that the virtual-only interaction may not suit everyone. A few reviews mention specific issues such as inadequate staff support, unsatisfactory reception services and challenges faced during check-in without immediate physical help.

Despite the mixed remarks about the digital-only interaction, the overall feedback regards the virtual communication and support as robust. Additionally, the positive interactions experienced with the accommodating and friendly staff have left guests highly satisfied with their stay, making the hotel a recommended choice for those comfortable with minimal in-person staff encounters.

Wi-Fi
Stay KooooK Bern Wankdorf offers a unique, fully digital experience that revolves around the use of Internet-connected smartphones. Guests need to be aware that internet access is crucial for navigating the hotel, from checking in to accessing rooms via digital keys. Fortunately, the hotel provides free Wi-Fi throughout the building, which is reported to be fast, reliable and secure. This connectivity extends from the front door to individual rooms and is even fast enough for work purposes.

However, some challenges include occasional Wi-Fi issues in specific areas such as the underground garage and common areas. Furthermore, the Wi-Fi signal tends to drop in the lift and is absent on the terrace. Despite these occasional hiccups, most guests found the Wi-Fi to work very well within the hotel premises.

The check-in process, handled via a phone app, is seamless and saves a considerable amount of time. The digital key system, while praised for its ingenuity, requires a continuous internet connection, which may pose problems if a phone is dead or if there are browser compatibility issues. Guests are advised to stay connected to the hotel’s Wi-Fi to avoid any inconvenience.

Overall, Stay KooooK Bern Wankdorf offers excellent internet connectivity, crucial for its automated system and guests generally find the digital aspects of their stay to be efficient and user-friendly.

Parking
Stay KooooK Bern Wankdorf offers convenient parking options, though at a cost. The hotel features an underground parking garage directly below the building, which is spacious, secure and easy to access. This convenience, however, comes with a daily fee of 24 CHF, a price that several guests find quite expensive, though it aligns with Swiss standards. For those traveling by car, it’s good to know that there are public parking alternatives nearby, albeit also at a higher cost.

While finding a parking space is generally straightforward, guests should be prepared for the extra expense as parking is not included in the room rate and free parking options are not available in the vicinity. Despite the high costs, the parking facilities are well-regarded for their ease and security, making them a reliable choice for visitors who prioritize convenience.

Accessible
'Stay KooooK Bern Wankdorf - Online Check In' in Bern receives generally positive reviews for its accessibility and convenience, particularly for guests with disabilities. The hotel's location is highlighted as very accessible, being situated near bus, tram and train stations—especially Bern Wankdorf station, which is just steps away. This makes travel to the city center and other parts of Switzerland straightforward.

The hotel's contactless and automated system is praised for its ease of use with online check-in and electronic keys accessible via mobile phones, making the whole process seamless from arrival to departure. Guests noted the ease of entry to all areas of the property, including a disabled-friendly kitchen and accessible communal areas.

The hotel is described as having very functional rooms with facilities that cater to long-term stays. The cleanliness and modern furnishing of the rooms are well-regarded with specific mentions of amenities like better-than-5-star bathrooms and electric blinds.

Despite the mostly positive feedback, some areas could use improvement. Some guests found the parking charges to be high and the signage for pay stations lacking. Additionally, a few guests noted the absence of a rain shelter above the entrance door.

Overall, the hotel's accessibility, convenient location and user-friendly systems make it a practical choice for travelers, including those with limited mobility.

Luxury
Stay KooooK Bern Wankdorf stands out as an impressively luxurious accommodation option in Bern. Guests frequently highlight the well-made facilities, noting particularly spacious and beautifully designed rooms that exude modernity. The bathrooms, in particular, garner high praise with some comparing them favorably to those in five-star hotels. The entire experience is described as cutting-edge and luxurious with a high level of attention to design and furnishings that blend practicality with beauty. Despite a few mentions of mediocre luxury service, the overall consensus is that the stay provides a significant luxury experience, one of the best some guests have encountered. The hotel's distinctive and quirky charm, combined with its cleanliness and efficient management, ensures a memorable and upscale stay.


No, Stay KooooK Bern Wankdorf - Online Check In doesn't have any pool.

No, a spa isn't available at Stay KooooK Bern Wankdorf - Online Check In.

No, Stay KooooK Bern Wankdorf - Online Check In doesn't allow dogs.

Yes, parking facilities are available at Stay KooooK Bern Wankdorf - Online Check In.

No, Stay KooooK Bern Wankdorf - Online Check In doesn't have a gym.

Location Show Map
More Options
  • Hotel in Bern

  • 8.9 Excellent

  • From $399

  • Hotel in Bern

  • 9.1 Excellent

  • From $482

  • Hotel in Bern

  • 9.1 Excellent

  • From $198

  • Hotel in Bern

  • 8.6 Very Good

  • From $209



6,893,169

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ