Best Western Plus Hotel Bern
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Just a 5-minute walking distance from Bern Main Station, the hotel is situated in the heart of the Swiss capital, between the the Zytglogge Tower and the French Church.
Summary of reviewsBest Western Plus Hotel Bern is lauded for its exceptional location in the heart of Bern's picturesque old town, making it a prime choice for travelers eager to immerse themselves in the city’s historical and cultural landmarks. Guests appreciate the hotel’s proximity to key attractions such as the Zytglogge clock tower and the riverfront, as well as its convenient access to the main train station. The charming streets filled with shops, cafes and restaurants, all within walking distance, enhance its appeal. The hotel’s rooftop terrace and bar offer stunning panoramic views of the old town, providing a perfect spot to unwind.
The breakfast receives mixed reviews with many guests praising its fresh, diverse offerings and friendly staff, while others suggest areas for improvement, such as greater variety and better value for the price. The dining experience overall is well-received with the hotel restaurant and rooftop bar being particular highlights. Although some guests find the dining a bit pricey, the quality of food, the beautiful city views from the rooftop and the atmosphere are highly appreciated.
Rooms at the Best Western Plus Hotel Bern are described as modern, clean and comfortable. Guests frequently commend the tasteful decor and well-maintained condition, although some note that a few rooms are on the smaller side. Despite occasional issues with soundproofing and temperature control, the rooms are generally seen as functional and quiet, providing a restful stay. The free public transportation tickets offered by the hotel further add to the convenience of its central location.
Cleanliness is a strong point for the hotel with guests consistently highlighting the spotless state of both rooms and common areas. The modern design and meticulous attention to detail contribute to a pleasant and comfortable environment.
The staff is frequently praised for their courteousness, friendliness and professionalism. Reviews often highlight the staff’s attentiveness and eagerness to assist, contributing significantly to the positive guest experience. Multilingual abilities, particularly among reception staff, enhance the welcoming atmosphere.
WiFi quality receives generally positive feedback with most guests finding the internet connection strong and reliable, though a few mention occasional slow speeds or connectivity issues.
While the hotel does not have an on-site gym, guests benefit from a partnership with a nearby fitness center, which is well-equipped and appreciated by fitness enthusiasts.
Parking can be a logistical consideration, as the hotel does not offer private or on-site parking. However, nearby public garages provide safe and covered parking options with discounted rates available through the hotel. Though some guests find the parking fees high and the walk to the parking facilities a minor inconvenience, the arrangement is typically well-organized.
For family stays, the hotel is noted for its spacious and comfortable family rooms, welcoming staff and quiet location, making it a suitable choice for those traveling with children.
Finally, the hotel is well-positioned for guests interested in experiencing Bern's nightlife with numerous bars, clubs and nightlife options within walking distance. The rooftop bar and terrace are especially praised for their lovely atmosphere and stunning views, adding a memorable touch to the hotel stay.
In summary, Best Western Plus Hotel Bern stands out for its unbeatable location, modern and clean accommodations, friendly staff and notable amenities, making it a top choice for both leisure and business travelers eager to explore the best of Bern.
Categories
The breakfast receives mixed reviews with many guests praising its fresh, diverse offerings and friendly staff, while others suggest areas for improvement, such as greater variety and better value for the price. The dining experience overall is well-received with the hotel restaurant and rooftop bar being particular highlights. Although some guests find the dining a bit pricey, the quality of food, the beautiful city views from the rooftop and the atmosphere are highly appreciated.
Rooms at the Best Western Plus Hotel Bern are described as modern, clean and comfortable. Guests frequently commend the tasteful decor and well-maintained condition, although some note that a few rooms are on the smaller side. Despite occasional issues with soundproofing and temperature control, the rooms are generally seen as functional and quiet, providing a restful stay. The free public transportation tickets offered by the hotel further add to the convenience of its central location.
Cleanliness is a strong point for the hotel with guests consistently highlighting the spotless state of both rooms and common areas. The modern design and meticulous attention to detail contribute to a pleasant and comfortable environment.
The staff is frequently praised for their courteousness, friendliness and professionalism. Reviews often highlight the staff’s attentiveness and eagerness to assist, contributing significantly to the positive guest experience. Multilingual abilities, particularly among reception staff, enhance the welcoming atmosphere.
WiFi quality receives generally positive feedback with most guests finding the internet connection strong and reliable, though a few mention occasional slow speeds or connectivity issues.
While the hotel does not have an on-site gym, guests benefit from a partnership with a nearby fitness center, which is well-equipped and appreciated by fitness enthusiasts.
Parking can be a logistical consideration, as the hotel does not offer private or on-site parking. However, nearby public garages provide safe and covered parking options with discounted rates available through the hotel. Though some guests find the parking fees high and the walk to the parking facilities a minor inconvenience, the arrangement is typically well-organized.
For family stays, the hotel is noted for its spacious and comfortable family rooms, welcoming staff and quiet location, making it a suitable choice for those traveling with children.
Finally, the hotel is well-positioned for guests interested in experiencing Bern's nightlife with numerous bars, clubs and nightlife options within walking distance. The rooftop bar and terrace are especially praised for their lovely atmosphere and stunning views, adding a memorable touch to the hotel stay.
In summary, Best Western Plus Hotel Bern stands out for its unbeatable location, modern and clean accommodations, friendly staff and notable amenities, making it a top choice for both leisure and business travelers eager to explore the best of Bern.
Dog Friendly Hotel
Confirmed as a pet-friendly hotel. As part of a major chain, it provides a reliable option for travelers with dogs.
Hotel near Nightlife Spots
Home to the Attika Rooftop Bar, the highest bar in Bern's Old Town, this hotel offers stunning views of the city and the Alps. The bar features both indoor and outdoor spaces, signature cocktails, and a selection of bar bites, perfect for a stylish night out.
Business Hotel
The hotel has 7 conference rooms and provides first-class service for meetings and conferences. It offers various rooms for different event formats with modern conference technology. The largest room accommodates up to 60 people with auditorium seating.
Hotel with Parking
The hotel does not have on-premises parking but recommends two nearby public car parks, Metro and Rathaus. Guests can benefit from special rates at Metro (CHF 16 5pm-9am, CHF 40/24h) and a 17% reduction at Rathaus (CHF 24.90/24h).
EV charging stations
Accessible Hotel
This hotel features three wheelchair-accessible rooms, equipped with rails in the bathroom and safety bars in the shower. It also provides emergency alerting lighting and a wheelchair accessible elevator.
Hotel with EV Charging Stations
This hotel provides an electric vehicle charging station. It is centrally located in the old town and offers modern interiors within a historic building.
4-Star Hotel
Located in the center of Bern, a 5-minute walk from Bern Main Station. It features a rooftop bar with panoramic views and comfortable rooms. Its central location provides easy access to the city's main attractions.
Luxury Hotel
Historic Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Gym
Guest Reviews
Nestled in the center of Bern's enchanting old town, the Best Western Plus Hotel Bern boasts an unbeatable location that makes it an ideal base for exploring the city's historical and cultural treasures. Guests rave about its proximity to major attractions with everything from the riverfront to the famous Zytglogge clock tower accessible within a short stroll. The hotel's position is perfect for visiting Bern, as it sits amidst charming streets filled with shops, cafes and restaurants, all within walking distance.
Travelers find the hotel's placement incredibly convenient, particularly its accessibility from the main train station, which is just a few minutes away on foot or by tram. This central location not only ensures easy travel connections but also immerses visitors in the heart of Bern's vibrant city life. The hotel's rooftop terrace and bar offer a beautiful spot to unwind while taking in panoramic views of the old town.
The convenience of being steps away from Bern's architectural delights, bustling markets and significant landmarks makes this hotel a top choice. Whether in the city for a short stay or an extended visit, guests appreciate the comfort and modern amenities offered, combined with the charm of the surrounding historical area. With super friendly staff, clean and well-designed rooms and a location that truly cannot be beat, the Best Western Plus Hotel Bern stands out as a premier choice for visitors eager to experience the best of Bern.
The breakfast experience at Best Western Plus Hotel Bern garners a mixed reception from guests with many praising its quality and range, while others hint at areas for improvement. Numerous reviews highlight the breakfast as excellent, fresh and diverse with mentions of a wonderful and complete spread that includes a variety of breads, cheeses, meats and beverages. Tasty options like Nespresso coffee, delicious croissants and fresh produce further enhance the experience.
Guests commend the attentive and friendly staff in the breakfast room, creating a pleasant dining atmosphere. The breakfast buffet, often described as very good or even fantastic, offers everything from salmon and prosciutto to Bircher muesli, catering well to different tastes.
However, some guests note that the breakfast can be pricey, particularly in the context of Swiss standards and occasionally falls short of expectations for a 4-star hotel. Observations suggest that while the buffet is generally well-received, it could be more varied with additional options like more bread types, vegetable selections and non-dairy milk alternatives. Some reviews mention the presentation as satisfactory but not extraordinary with minor criticisms about scarcity after 9 am and the quality of certain items such as scrambled eggs.
Overall, while the breakfast at Best Western Plus Hotel Bern is generally lauded for its extensive offerings and quality, there is a consensus that a few improvements could elevate the experience even further.
The dining experience at Best Western Plus Hotel Bern receives generally positive feedback from guests. The hotel boasts a good restaurant that is well recommended for both breakfast and dinner, although it is noted to be a bit pricey. The food quality is frequently praised with descriptors like nice, delicious and outstanding cited in reviews. A highlight is the rooftop bar and restaurant, which offer beautiful views over the city, making it a highly recommended spot for drinks and dining. However, the space at the rooftop bar can be limited and drinks are more expensive compared to the restaurant downstairs.
The restaurant next to the hotel and the fondue room are also mentioned positively, adding variety to the dining options. Some guests felt the restaurant hours were odd and occasional comments about slow service and unappetizing meals were noted. Despite this, the overall atmosphere, friendly staff and good menu with both vegetarian and non-vegetarian options make the dining experience largely favorable.
Guests appreciate the rooftop bar's views and ambiance, although it could be better utilized. The restaurant’s interior is comfortably furnished, enhancing the dining experience. While there were a few critical remarks regarding the meal setup and pricing, the consensus is that the Best Western Plus Hotel Bern offers a commendable culinary experience, especially with its scenic rooftop dining options.
The guest reviews for the rooms at Best Western Plus Hotel Bern highlight their modern, clean and comfortable nature. Many guests appreciated the tasteful decoration and well-maintained condition. The rooms are generally spacious and come equipped with amenities like Nespresso machines, minibars and refrigerators, adding to their appeal. The bedding receives frequent praise for being comfortable and several reviews note the peaceful and quiet environment, contributing to a restful stay.
A notable feature is the modern design of the rooms, which many guests found fitting and beautiful. The hotel has evidently placed emphasis on renovation and upkeep with several mentions of newly renovated and attractively furnished rooms. These modern touches are paired with practical functionality, providing guests with everything they might need during their stay.
However, some guests experienced issues with the size of the rooms, noting that a number are on the smaller side. Despite this, the rooms were described as functional and still comfortable for stays, though space might be tight for those with more luggage. Some rooms also faced challenges with soundproofing and temperature control, yet these issues seemed less frequent.
Overall, the hotel provides a comfortable stay with its clean, modern rooms and well-thought-out amenities, though future guests might want to inquire about room size to ensure it meets their needs. The central location and additional perks like free public transportation tickets further enhance the overall positive experience reported by many guests.
The beds at Best Western Plus Hotel Bern consistently receive high praise for their comfort and quality. Guests frequently describe the beds as large, clean and super comfy, often highlighting the abundance of pillows available. Many reviews specifically mention the beds being very comfortable, leading to an excellent sleeping experience. The bedding is regularly noted for being of good quality and well-maintained.
Several guests appreciate the firm yet comfortable mattresses and the option of adjustable beds is a notable feature. Despite a few mentions of the beds being too soft or hard for some, the majority of reviews favorably describe the sleeping arrangements as contributing to a restful night. Cleanliness of the bedding is another standout point with many highlighting the immaculate condition of the beds.
Overall, the quality of the beds seems to be a significant factor in ensuring guests have a comfortable stay, making the Best Western Plus Hotel Bern a strong choice for travelers prioritizing a good night's sleep.
The Best Western Plus Hotel Bern consistently impresses visitors with its immaculate cleanliness and modern design. Nearly all reviews highlight the spotless state of both the rooms and common areas, describing them as fresh, neat and extremely well-kept. Guests frequently appreciate the hotel's meticulous attention to cleanliness, pointing out spotless bathrooms, impeccable order and an overall tidy environment.
The rooms, equipped with modern amenities, are particularly praised for their cleanliness and comfort. Many reviews note the contemporary design and thoughtful furnishings, ensuring a pleasant stay. Despite the occasional comment about smaller room sizes or limited natural light, the prevailing sentiment favors the hotel's clean and stylish accommodations.
Staff members also contribute to the positive experience, often described as courteous and helpful, enhancing the overall stay. Although there are occasional mentions of cleanliness issues, these are rare and typically addressed promptly by the hotel.
The hotel's excellent location adds to its appeal, making it a convenient and clean choice for travelers. Additionally, guests often enjoy the breakfast and applaud the hotel's efforts to maintain high cleanliness standards, particularly during the pandemic.
In summary, if cleanliness, modernity and a central location are top priorities, Best Western Plus Hotel Bern is highly recommended by its visitors.
The reviews for the staff at Best Western Plus Hotel Bern are overwhelmingly positive, describing them as courteous, friendly and professional. Multiple reviews highlight the staff's attentiveness and eagerness to help, from check-in to check-out. Guests appreciated the efficient service and the warm welcomes received, emphasizing the helpfulness of both the front desk and reception staff. Even the concierge services and breakfast staff get high praise for their kindness and assistance.
Special mentions include the receptionists, who consistently provided excellent service and specific staff members who went out of their way to assist guests with their requirements and navigation. The staff's multilingual abilities, particularly Italian-speaking members, were noted for making guests feel comfortable and at home.
Although there were a few outlier comments about indifferent or inattentive service, these are far outweighed by the numerous commendations of the staff's friendliness and professionalism. Overall, the hotel staff at Best Western Plus Hotel Bern seems to contribute significantly to the guests' positive experiences, making them feel welcomed and well-cared for during their stay.
At the Best Western Plus Hotel Bern, guests frequently comment on the WiFi quality, providing a mixed but generally positive picture. The majority appreciate the free and accessible WiFi included in the rate with many noting that the Wi-Fi signal is strong and reliable throughout the hotel. This connectivity has allowed some guests to stream movies without issues, thanks to the solid and fast internet provided.
However, a few reviews mentioned occasional problems, such as slow speeds or the need to reconnect frequently. In some instances, guests found the Wi-Fi too slow or unusable and one mentioned difficulty connecting their TV to YouTube. Overall, while the majority enjoyed good connectivity and reliable internet, a few had experiences that were less than satisfactory.
Guests at the Best Western Plus Hotel Bern appreciate the convenient access to a gym located nearby. Frequent mentions highlight how the adjacent fitness center is a significant advantage with descriptors such as lovely and exceptional often used. Comments reveal guests are pleased with the partnership between the hotel and this modern fitness facility, providing a well-equipped and clean environment. Despite the absence of an on-site gym, the alternative arrangement with the fitness center next door is positively received as a nice addition to the guest experience.
Staying at the Best Western Plus Hotel Bern comes with a few logistical considerations regarding parking. Guests should be aware that the hotel does not offer private or on-site parking. Instead, parking is available at several nearby public garages with the nearest ones being about a 5 to 10-minute walk away. Many guests appreciate the convenient location of these parking options, which includes the Metro and Rathaus underground parking garages.
The hotel offers a discount at specific nearby parking facilities, effectively reducing the cost to a more reasonable rate. The special hotel parking rate, combined with the safe and covered parking facilities, alleviates some of the inconvenience of off-site parking. However, several reviewers noted the high parking fees and the necessity to park a fair distance from the hotel. Despite this, many found the arrangement to be well-organized and the proximity to various public transport options provides added convenience.
Overall, while there is no designated private parking at the hotel itself, guests can find ample and safe parking nearby, though it might come at a premium and require a short walk.
The Best Western Plus Hotel Bern offers a well-suited environment for families with children. The family rooms are noted for their spaciousness and comfort, making them ideal for short stays or longer family trips. The hotel staff is frequently highlighted for their family-friendly approach, contributing to a welcoming atmosphere. Additionally, the hotel is acknowledged as excellent for family vacations and ideally located for trips with kids. While amenities for children include a small playground, the quiet location ensures a peaceful stay for families. Overall, it is considered a great place for families looking for convenience and comfort.
Best Western Plus Hotel Bern is well-placed for those looking to experience the vibrant nightlife of the city. The hotel’s standout feature is its fantastic rooftop bar, which is repeatedly praised for offering amazing views over Bern. Guests describe the rooftop experience as lovely with the bar providing a great atmosphere perfect for enjoying cocktails. The terrace itself is noted as gorgeous and offering stunning views, making it a memorable spot for an evening drink.
While some reviews mention that the nightlife around the hotel can be loud and bustling, it also highlights the availability of numerous bars, clubs and other nightlife options within walking distance, accommodating those ready for a lively night out. Despite occasional noise issues from the street, the overall consensus is that the rooftop bar and terrace are exceptional amenities that significantly enhance the hotel stay.
Overall, while the area can become lively with partygoers and bustling nightlife, the rooftop bar remains a gem for its fabulous views and ambiance, making it a worthwhile spot for guests to unwind and enjoy the scenery after a night out exploring Bern’s eclectic nightlife.
Best Western Plus Hotel Bern offers a contemporary feel and is well-maintained with modern and attractive rooms. Its four-star rating seems largely justified by the solid quality and good service provided. The beds are comfortable and the amenities are nice for a four-star establishment. Guests appreciate the luxurious rooms, though they note the hotel is quite expensive.
However, some aspects fall short of four-star expectations. The breakfast is often described as expensive and lacking diversity. Issues with the air conditioning and room ventilation are also commonly mentioned with regulation controlled from the reception leading to uncomfortable room temperatures. Additionally, the standard room sizes are small for the price paid.
While the hotel is in great condition and stands out in its segment, expectations on the four-star level are not consistently met. Despite this, it remains an unbeatable option in Bern's city center for those who value modernized facilities and friendly, helpful staff.
Best Western Plus Hotel Bern emerges as an ideal destination for business travelers, lauded for its convenient location favored by numerous business partners. The hotel stands out for its cleanliness and useful business-related amenities, ensuring all essential needs for work are well catered for. Guests appreciate the availability of business services and facilities such as free public transportation, helping them navigate the city effortlessly during their business trips.
The hotel is commended for its quiet ambiance, making it a preferred choice for those seeking a conducive environment for work or relaxation. The provision of business room upgrades is a notable feature, enhancing the overall experience for frequent travelers. Additionally, the staff at the hotel is often praised for their professionalism and attentiveness.
For those needing specific business conveniences, the hotel offers practical solutions like printing services, which proved instrumental for one guest needing to print a crucial document. While the breakfast selection may be limited, the overall functionality and reasonable pricing make the hotel a solid option for business stays.
The Best Western Plus Hotel Bern offers several amenities designed to accommodate guests with disabilities, although it does present some challenges. Guests have noted that the hotel features accessible rooms with practical, spacious bathrooms and showers specifically designed for those with reduced mobility. Additionally, the staff is frequently praised for being friendly, caring, helpful and accommodating.
The hotel's central location makes it ideal for sightseeing and exploring old Bern with many attractions accessible on foot. It is also conveniently reachable via public transport and just a short walk from the train station.
However, some guests have mentioned that the hotel and room access can be somewhat complicated with the absence of elevators posing difficulties for those with mobility issues. Access by car is limited and inconvenient, which might be a challenge for some guests.
Despite these issues, the central and well-connected location, coupled with a staff committed to providing excellent service, makes the Best Western Plus Hotel Bern a favorable choice for many travelers.
Nestled in the heart of Bern's old town, the Best Western Plus Hotel Bern is celebrated for its exceptional location and rich historical significance. Positioned strategically in the historic center, the hotel is an ideal base for exploring the city's charming streets and cultural landmarks. Guests are enamored by the perfect blend of historic charm and modern amenities found within this beautifully preserved building from 1914.
The hotel's ambiance pays homage to its storied past, featuring Swiss vibes and decor that evokes a night under the skies, notably through its unique blue ceiling. The historical ambiance is palpable with the architecture and design reflecting the enchanting characteristics of a bygone era.
Guests consistently appreciate the fantastic historical shape and wonderful location, often recommending the hotel to others. Whether traveling for business or pleasure, the Best Western Plus Hotel Bern offers a boutique and historic experience that makes for an unforgettable stay in one of Switzerland's most treasured cities.
Best Western Plus Hotel Bern stands out as an ideal choice for honeymooners, offering a romantic rooftop view and a welcoming atmosphere. The hotel is perfect for short stays and city trips, making it an excellent base to explore Bern. Guests particularly appreciate the helpful staff and complimentary welcome drinks, adding to the romantic environment. While some reviews note it as just okay for honeymooners, many find it a wonderful and special place for their stay.
Best Western Plus Hotel Bern offers a luxurious experience with elegant and high-end decor. The beautifully appointed rooms feature top-quality furnishings, luxurious amenities and modern touches such as coffee and tea facilities. Guests praise the spacious bathrooms and overall high-quality ambiance of the hotel. The establishment and service receive high marks, providing a top-class luxury experience that feels worthy of five stars. Despite some opinions to the contrary, many guests highlight the excellent rooms and attention to detail, creating a very pleasant and high-class stay.
Nestled in a beautiful town house, the Best Western Plus Hotel Bern offers a perfect blend of modern amenities and romantic charm, making it an ideal destination for couples. The establishment's cozy and warm suites provide a welcoming atmosphere that encourages couples to stay longer and fully enjoy their time together. The hotel features beautifully designed rooms with some offering small balconies that add an extra touch of romance to the stay.
The rooftop bar stands out with its breathtaking and romantic views, creating an ideal setting for a romantic evening. Additionally, the rooftop terrace boasts a dreamlike ambience that enhances the overall romantic experience. The hotel's location in the romantic old town of Bern further adds to its charm, providing couples with the opportunity to explore the picturesque surroundings.
For those seeking a romantic getaway, the hotel's spacious and beautifully decorated rooms serve as a perfect retreat. Couples can enjoy the quiet and cozy atmosphere, making it great for a honeymoon or a surprise trip. The propensity for romance is evident throughout the hotel, offering a perfect setting for couples to create lasting memories together.
Best Western Plus Hotel Bern is notably welcoming to dogs, providing a range of amenities to ensure a comfortable stay for pet owners. From bowls to beds, the hotel caters to canine needs, including offering dog treats on arrival. The staff are very accommodating and friendly towards pets, even assisting with finding a veterinarian if necessary. Dogs are allowed in various areas of the hotel, though an extra cost may apply. The overall atmosphere is dog-friendly, making it an ideal choice for travelers with furry companions.
Location Show Map
Location
Travelers find the hotel's placement incredibly convenient, particularly its accessibility from the main train station, which is just a few minutes away on foot or by tram. This central location not only ensures easy travel connections but also immerses visitors in the heart of Bern's vibrant city life. The hotel's rooftop terrace and bar offer a beautiful spot to unwind while taking in panoramic views of the old town.
The convenience of being steps away from Bern's architectural delights, bustling markets and significant landmarks makes this hotel a top choice. Whether in the city for a short stay or an extended visit, guests appreciate the comfort and modern amenities offered, combined with the charm of the surrounding historical area. With super friendly staff, clean and well-designed rooms and a location that truly cannot be beat, the Best Western Plus Hotel Bern stands out as a premier choice for visitors eager to experience the best of Bern.
Breakfast
Guests commend the attentive and friendly staff in the breakfast room, creating a pleasant dining atmosphere. The breakfast buffet, often described as very good or even fantastic, offers everything from salmon and prosciutto to Bircher muesli, catering well to different tastes.
However, some guests note that the breakfast can be pricey, particularly in the context of Swiss standards and occasionally falls short of expectations for a 4-star hotel. Observations suggest that while the buffet is generally well-received, it could be more varied with additional options like more bread types, vegetable selections and non-dairy milk alternatives. Some reviews mention the presentation as satisfactory but not extraordinary with minor criticisms about scarcity after 9 am and the quality of certain items such as scrambled eggs.
Overall, while the breakfast at Best Western Plus Hotel Bern is generally lauded for its extensive offerings and quality, there is a consensus that a few improvements could elevate the experience even further.
Dinner
The restaurant next to the hotel and the fondue room are also mentioned positively, adding variety to the dining options. Some guests felt the restaurant hours were odd and occasional comments about slow service and unappetizing meals were noted. Despite this, the overall atmosphere, friendly staff and good menu with both vegetarian and non-vegetarian options make the dining experience largely favorable.
Guests appreciate the rooftop bar's views and ambiance, although it could be better utilized. The restaurant’s interior is comfortably furnished, enhancing the dining experience. While there were a few critical remarks regarding the meal setup and pricing, the consensus is that the Best Western Plus Hotel Bern offers a commendable culinary experience, especially with its scenic rooftop dining options.
Rooms
A notable feature is the modern design of the rooms, which many guests found fitting and beautiful. The hotel has evidently placed emphasis on renovation and upkeep with several mentions of newly renovated and attractively furnished rooms. These modern touches are paired with practical functionality, providing guests with everything they might need during their stay.
However, some guests experienced issues with the size of the rooms, noting that a number are on the smaller side. Despite this, the rooms were described as functional and still comfortable for stays, though space might be tight for those with more luggage. Some rooms also faced challenges with soundproofing and temperature control, yet these issues seemed less frequent.
Overall, the hotel provides a comfortable stay with its clean, modern rooms and well-thought-out amenities, though future guests might want to inquire about room size to ensure it meets their needs. The central location and additional perks like free public transportation tickets further enhance the overall positive experience reported by many guests.
Beds
Several guests appreciate the firm yet comfortable mattresses and the option of adjustable beds is a notable feature. Despite a few mentions of the beds being too soft or hard for some, the majority of reviews favorably describe the sleeping arrangements as contributing to a restful night. Cleanliness of the bedding is another standout point with many highlighting the immaculate condition of the beds.
Overall, the quality of the beds seems to be a significant factor in ensuring guests have a comfortable stay, making the Best Western Plus Hotel Bern a strong choice for travelers prioritizing a good night's sleep.
Cleanliness
The rooms, equipped with modern amenities, are particularly praised for their cleanliness and comfort. Many reviews note the contemporary design and thoughtful furnishings, ensuring a pleasant stay. Despite the occasional comment about smaller room sizes or limited natural light, the prevailing sentiment favors the hotel's clean and stylish accommodations.
Staff members also contribute to the positive experience, often described as courteous and helpful, enhancing the overall stay. Although there are occasional mentions of cleanliness issues, these are rare and typically addressed promptly by the hotel.
The hotel's excellent location adds to its appeal, making it a convenient and clean choice for travelers. Additionally, guests often enjoy the breakfast and applaud the hotel's efforts to maintain high cleanliness standards, particularly during the pandemic.
In summary, if cleanliness, modernity and a central location are top priorities, Best Western Plus Hotel Bern is highly recommended by its visitors.
Staff
Special mentions include the receptionists, who consistently provided excellent service and specific staff members who went out of their way to assist guests with their requirements and navigation. The staff's multilingual abilities, particularly Italian-speaking members, were noted for making guests feel comfortable and at home.
Although there were a few outlier comments about indifferent or inattentive service, these are far outweighed by the numerous commendations of the staff's friendliness and professionalism. Overall, the hotel staff at Best Western Plus Hotel Bern seems to contribute significantly to the guests' positive experiences, making them feel welcomed and well-cared for during their stay.
Wi-Fi
However, a few reviews mentioned occasional problems, such as slow speeds or the need to reconnect frequently. In some instances, guests found the Wi-Fi too slow or unusable and one mentioned difficulty connecting their TV to YouTube. Overall, while the majority enjoyed good connectivity and reliable internet, a few had experiences that were less than satisfactory.
Gym
Parking
The hotel offers a discount at specific nearby parking facilities, effectively reducing the cost to a more reasonable rate. The special hotel parking rate, combined with the safe and covered parking facilities, alleviates some of the inconvenience of off-site parking. However, several reviewers noted the high parking fees and the necessity to park a fair distance from the hotel. Despite this, many found the arrangement to be well-organized and the proximity to various public transport options provides added convenience.
Overall, while there is no designated private parking at the hotel itself, guests can find ample and safe parking nearby, though it might come at a premium and require a short walk.
Family
Nightlife
While some reviews mention that the nightlife around the hotel can be loud and bustling, it also highlights the availability of numerous bars, clubs and other nightlife options within walking distance, accommodating those ready for a lively night out. Despite occasional noise issues from the street, the overall consensus is that the rooftop bar and terrace are exceptional amenities that significantly enhance the hotel stay.
Overall, while the area can become lively with partygoers and bustling nightlife, the rooftop bar remains a gem for its fabulous views and ambiance, making it a worthwhile spot for guests to unwind and enjoy the scenery after a night out exploring Bern’s eclectic nightlife.
4 Star
However, some aspects fall short of four-star expectations. The breakfast is often described as expensive and lacking diversity. Issues with the air conditioning and room ventilation are also commonly mentioned with regulation controlled from the reception leading to uncomfortable room temperatures. Additionally, the standard room sizes are small for the price paid.
While the hotel is in great condition and stands out in its segment, expectations on the four-star level are not consistently met. Despite this, it remains an unbeatable option in Bern's city center for those who value modernized facilities and friendly, helpful staff.
Business
The hotel is commended for its quiet ambiance, making it a preferred choice for those seeking a conducive environment for work or relaxation. The provision of business room upgrades is a notable feature, enhancing the overall experience for frequent travelers. Additionally, the staff at the hotel is often praised for their professionalism and attentiveness.
For those needing specific business conveniences, the hotel offers practical solutions like printing services, which proved instrumental for one guest needing to print a crucial document. While the breakfast selection may be limited, the overall functionality and reasonable pricing make the hotel a solid option for business stays.
Accessible
The hotel's central location makes it ideal for sightseeing and exploring old Bern with many attractions accessible on foot. It is also conveniently reachable via public transport and just a short walk from the train station.
However, some guests have mentioned that the hotel and room access can be somewhat complicated with the absence of elevators posing difficulties for those with mobility issues. Access by car is limited and inconvenient, which might be a challenge for some guests.
Despite these issues, the central and well-connected location, coupled with a staff committed to providing excellent service, makes the Best Western Plus Hotel Bern a favorable choice for many travelers.
Historic
The hotel's ambiance pays homage to its storied past, featuring Swiss vibes and decor that evokes a night under the skies, notably through its unique blue ceiling. The historical ambiance is palpable with the architecture and design reflecting the enchanting characteristics of a bygone era.
Guests consistently appreciate the fantastic historical shape and wonderful location, often recommending the hotel to others. Whether traveling for business or pleasure, the Best Western Plus Hotel Bern offers a boutique and historic experience that makes for an unforgettable stay in one of Switzerland's most treasured cities.
Honeymoon
Luxury
Romantic
The rooftop bar stands out with its breathtaking and romantic views, creating an ideal setting for a romantic evening. Additionally, the rooftop terrace boasts a dreamlike ambience that enhances the overall romantic experience. The hotel's location in the romantic old town of Bern further adds to its charm, providing couples with the opportunity to explore the picturesque surroundings.
For those seeking a romantic getaway, the hotel's spacious and beautifully decorated rooms serve as a perfect retreat. Couples can enjoy the quiet and cozy atmosphere, making it great for a honeymoon or a surprise trip. The propensity for romance is evident throughout the hotel, offering a perfect setting for couples to create lasting memories together.
Dog Friendly
No, Best Western Plus Hotel Bern doesn't have any pool.
No, a spa isn't available at Best Western Plus Hotel Bern.
Yes, Best Western Plus Hotel Bern welcomes dogs.
Yes, parking facilities are available at Best Western Plus Hotel Bern.
Yes, Best Western Plus Hotel Bern has a gym.
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