Los Lorentes Hotel Bern City
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Summary of reviewsThe 'Los Lorentes Hotel Bern City' has garnered strong positive feedback focusing on several key aspects that enhance guest experiences. The location of the hotel is highly praised for its balance between accessibility and convenience, being well-connected by public transportation and close to a supermarket. The hotel's slightly off-center position offers a quiet and peaceful retreat from the city's hustle, although the industrial setting may not appeal aesthetically to everyone.
The rooms are noted for their blend of modernity, comfort and practicality. Guests appreciate the spacious, well-designed and immaculately clean accommodations, complete with high-quality furnishings, kitchenettes and convenient amenities. Comfort is a recurring theme with many guests highlighting the coziness of the beds and the well-appointed bathrooms. The digital check-in and key system add to the stress-free experience.
Cleanliness is a standout feature throughout the hotel. Both common areas and individual rooms are meticulously maintained, contributing to a fresh and welcoming atmosphere. The tranquil environment, reinforced by well-insulated windows, ensures a restful stay.
The staff receives high commendation for their friendliness, attentiveness and professionalism. Guests frequently mention specific staff members who went above and beyond to enhance their stay. Despite the self-check-in system's overall positive reception, some visitors noted the occasional lack of on-site staff as a minor drawback during emergencies or for immediate assistance.
The hotel’s WiFi services are praised for their stability and speed, making it suitable for both work and entertainment. Although there were isolated connectivity issues, the general consensus is positive.
For guests with vehicles, the hotel offers secure underground parking, though the limited availability and additional cost are noted concerns. Alternative parking options are mentioned but are not always convenient.
Families find the hotel accommodating with spacious rooms, kitchenettes and convenient amenities that cater to their needs. The free public transport cards and proximity to various facilities add to the hotel’s appeal for family stays.
Business travelers are equally satisfied with the hotel’s quiet, well-equipped rooms and excellent service, making it conducive for productivity. The modern on-site check-in system is especially appreciated for its convenience.
Accessibility for guests with disabilities is well-considered with automated check-in processes, adapted bathrooms and ample space for easy movement throughout the hotel.
Lastly, the hotel is pet-friendly, ensuring an enjoyable stay for guests traveling with pets without any inconvenience.
Overall, the 'Los Lorentes Hotel Bern City' provides a modern, clean and comfortable accommodation option with excellent staff services, making it a strong choice for a variety of travelers.
Categories
The rooms are noted for their blend of modernity, comfort and practicality. Guests appreciate the spacious, well-designed and immaculately clean accommodations, complete with high-quality furnishings, kitchenettes and convenient amenities. Comfort is a recurring theme with many guests highlighting the coziness of the beds and the well-appointed bathrooms. The digital check-in and key system add to the stress-free experience.
Cleanliness is a standout feature throughout the hotel. Both common areas and individual rooms are meticulously maintained, contributing to a fresh and welcoming atmosphere. The tranquil environment, reinforced by well-insulated windows, ensures a restful stay.
The staff receives high commendation for their friendliness, attentiveness and professionalism. Guests frequently mention specific staff members who went above and beyond to enhance their stay. Despite the self-check-in system's overall positive reception, some visitors noted the occasional lack of on-site staff as a minor drawback during emergencies or for immediate assistance.
The hotel’s WiFi services are praised for their stability and speed, making it suitable for both work and entertainment. Although there were isolated connectivity issues, the general consensus is positive.
For guests with vehicles, the hotel offers secure underground parking, though the limited availability and additional cost are noted concerns. Alternative parking options are mentioned but are not always convenient.
Families find the hotel accommodating with spacious rooms, kitchenettes and convenient amenities that cater to their needs. The free public transport cards and proximity to various facilities add to the hotel’s appeal for family stays.
Business travelers are equally satisfied with the hotel’s quiet, well-equipped rooms and excellent service, making it conducive for productivity. The modern on-site check-in system is especially appreciated for its convenience.
Accessibility for guests with disabilities is well-considered with automated check-in processes, adapted bathrooms and ample space for easy movement throughout the hotel.
Lastly, the hotel is pet-friendly, ensuring an enjoyable stay for guests traveling with pets without any inconvenience.
Overall, the 'Los Lorentes Hotel Bern City' provides a modern, clean and comfortable accommodation option with excellent staff services, making it a strong choice for a variety of travelers.
Dog Friendly Hotel
This hotel is pet-friendly and provides amenities suitable for a comfortable stay with pets. It is located in Bern.
Hotel with Parking
This hotel provides a convenient, hotel-owned underground garage available for a fee of CHF 20 per 24 hours. The parking is secure, security-patrolled, and includes marked disabled parking spaces as well as charging facilities for electric vehicles.
EV charging stations
Cheap Hotel
Provides affordable rooms in a central location, making it easy to explore Bern's attractions. It's a popular choice for budget travelers looking for a hotel with essential amenities and a convenient base for sightseeing. Offers good value for its location.
Accessible Hotel
The hotel offers six wheelchair-friendly rooms in accordance with DIN standards and has marked disabled parking. It provides easy access for wheelchairs, including toilets with grab rails, higher level toilets, and lower bathroom sinks. The property is wheelchair accessible with lifts.
Hotel with EV Charging Stations
This hotel, which opened in 2022, offers an electric vehicle charging station on-site as part of its facilities. Secured covered self-parking with an EV charging point is available.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Guest Reviews
The 'Los Lorentes Hotel Bern City' boasts a location that strikes a balance between accessibility and convenience. It is easily reached by car and well-connected to public transportation with bus stops just a short walk from the hotel. The 101 bus, which stops almost right outside the hotel, provides direct connections to Bern's main train station and city center, typically within 15 minutes. Additionally, guests receive complimentary Bern city tickets, enhancing the ease of getting around.
The hotel is also strategically positioned next to an Aldi supermarket, offering convenience for quick grocery runs. The surrounding area includes a bus stop, a fitness center and an open-air swimming pool within walking distance, making it practical for both short and extended stays.
Despite being located in an industrial area, which some guests found less appealing aesthetically, the hotel's quiet ambiance and off-centered positioning provide a respite from the city's hustle. This slightly remote location can be a drawback for those preferring to walk to the city center, which is about a 30-minute trek, but the excellent bus connectivity more than compensates for this.
Overall, for travelers prioritizing cost-efficiency, modern amenities and reliable transport connections, the Los Lorentes Hotel offers a satisfactory stay with easy access to Bern without the premium price of more central accommodations.
Los Lorentes Hotel Bern City has been frequently praised for its convenience and modern amenities, though it has some notable shortcomings regarding breakfast offerings. Numerous guests highlighted the absence of a traditional breakfast service with no breakfast available for purchase on site. This lack of on-site breakfast options means that guests need to prepare their own meals using the in-room kitchenettes, which many found quite useful. The kitchenettes are well-equipped, allowing guests to cook their breakfast using supplies from nearby stores, such as Aldi. The hotel does offer a limited grab-and-go breakfast option in the lobby, but the selection is quite minimal. Despite these efforts, many guests feel that a more comprehensive breakfast service would significantly enhance their experience at the hotel.
The rooms at Los Lorentes Hotel Bern City are a delightful blend of modernity, comfort and practicality. Guests are consistently pleased with the spacious and beautifully designed rooms, which offer a true reflection of the photos provided online. The modern decor along with high-quality furnishings create a welcoming atmosphere, ensuring an enjoyable stay.
Cleanliness is a standout feature with many reviews highlighting just how spotless the rooms were upon arrival. Each room is well-equipped with a kitchenette, complete with essentials like a coffee machine, refrigerator and cooking utensils, making it ideal for longer stays or those looking to prepare their own meals.
Comfort hasn’t been overlooked - the beds receive high marks for their coziness and the spacious bathrooms are equally well-appointed with excellent showers. The digital check-in and key system is appreciated for its convenience, adding to the seamless experience. Additionally, the overall ambiance is tranquil, contributing to a restful stay despite being well-connected by public transportation.
Although a few guests noted minor issues such as inadequate soundproofing and occasional warmth, the general consensus is overwhelmingly positive. The accommodating staff, large room size and full array of amenities make Los Lorentes Hotel Bern City a highly recommended choice for travelers seeking a modern and comfortable stay in Bern.
Visitors to the Los Lorentes Hotel Bern City frequently commend the comfort and cleanliness of the bedding. Many guests highlight the beds as being incredibly comfortable, ensuring a good night's sleep. Phrases such as "very comfortable bed," "super comfortable bed," and "nice comfy beds" are commonly mentioned, suggesting a generally positive experience regarding sleep quality. Guests also appreciate the large beds and high-quality duvets and pillows, contributing to an overall cozy and pleasant stay.
However, there are mixed reviews regarding the firmness of the mattresses. While some guests found the mattresses to be excessively hard, others mentioned them being just right or slightly on the softer side, reflecting a variability in guest preferences. A few criticisms note that some of the mattresses were too hard or springy and there seemed to be instances where beds were narrow or had gaps, which impacted comfort for a few visitors.
Despite these occasional issues, the majority of reviews lean towards a positive experience with comfortable and satisfying bedding. The cleanliness and adequate size of the beds also add to the overall recommendation of the hotel.
The 'Los Lorentes Hotel Bern City' impresses guests with its exceptional cleanliness and modern amenities. Visitors frequently highlight the hotel’s pristine condition, noting that everything, from common areas to individual rooms, is immaculately maintained. The property, being new, exudes a fresh and modern vibe, ensuring a comfortable and chic stay for its guests.
The rooms are consistently described as spacious, well-equipped and sparkling clean, which significantly enhances the overall comfort. The bathrooms are particularly noted for their spotless condition and one guest mentioned an impeccably clean bathroom in particular. The kitchen and other facilities also receive praise for their cleanliness and convenience, contributing to a hassle-free experience.
Furthermore, the hotel has well-insulated windows, lending to a quiet and serene environment, ideal for relaxation. Housekeeping and cleanliness appear to be a priority with the hotel maintaining a high standard of hygiene, even though there were occasional lapses like missed towel changes and periodic cleaning schedule issues.
In summary, 'Los Lorentes Hotel Bern City' stands out for its cleanliness, modern design and comfortable well-maintained rooms, making it a highly recommended choice for visitors to Bern.
Visitors to the Los Lorentes Hotel Bern City often highlight the exceptional quality of the staff. Guests frequently described staff members as friendly, helpful, attentive and professional with special mentions for Massimiliano, Max, Nicola and a lovely receptionist who were notably proficient in their roles. The hotel staff gained commendation for their quick responses and courteous demeanor, playing a significant role in enhancing overall guest experiences.
Several visitors reported the staff’s willingness to go above and beyond, offering assistance with check-in, addressing various needs and providing helpful travel information, such as free bus passes for navigating Bern city. While the hotel uses a self-check-in system, which generally received positive feedback for its convenience, there were some issues noted regarding a lack of on-site staff presence, particularly in the evenings or overnight. This occasionally led to challenges during emergencies or when immediate assistance was required.
Despite isolated incidents of delayed responses and rare instances of unhelpful behavior, the vast majority of guest feedback celebrates the staff for their kindness, efficiency and competently managing inquiries both in person and over the phone. Overall, the holistically positive remarks about the personnel contribute to the hotel's strong reputation for customer service.
The Los Lorentes Hotel Bern City, newly opened in 2022, has garnered positive remarks for its WiFi services. Many guests have highlighted the quality of the internet connection, describing it as good, stable, fast and reliable, which is particularly beneficial for those needing an uninterrupted connection for work or entertainment. The hotel also features big TVs equipped with Chromecast and WiFi functionality, making it convenient for streaming platforms like Netflix.
However, there were a few instances where visitors encountered connectivity issues, such as no WiFi or internet not being so good and some even reported problems with WiFi and TV services in the absence of staff. Despite these occasional setbacks, the general consensus reflects a well-connected establishment, ideal for both short and long-term stays with assured internet access.
Los Lorentes Hotel Bern City provides several parking options that guests generally find convenient, albeit sometimes expensive. The hotel boasts a large, secure underground parking garage, which many reviewers appreciate for its safety and the direct elevator access to the hotel. However, the parking spaces are often fully occupied, leading to some frustration, especially for those who have pre-booked a spot. The parking fee is frequently mentioned as being quite steep at 20 CHF per day with some guests feeling that this charge should be included in their stay.
Alternative parking options include nearby public parking, which is free from 20:00 to 8:00 and limited free parking behind the property at night. Despite these alternatives, many guests note there are few parking spaces in the immediate vicinity. There are also designated spaces for electric vehicles, but these come with an additional surcharge.
While the underground car park is spacious and well-lit, some guests find it confusing or challenging to navigate if they haven't secured a reservation in advance. The parking garage also accommodates multiple companies, not just hotel guests, which contributes to the frequent lack of available spaces. Overall, while hotel parking is praised for its security and convenience, the high cost and limited availability are common points of concern among visitors.
Los Lorentes Hotel Bern City, a new establishment in 2022, has quickly garnered praise for being a family-friendly destination. Guests highlight the ample facilities and spacious rooms that are perfect for accommodating families, including large family rooms and interconnecting rooms equipped with multiple toilets and kitchens. The small but well-equipped kitchenettes are particularly appreciated for longer stays, making it convenient to prepare meals and cater to family needs.
The hotel's location is another strong point, providing free public transport cards to explore Bern's bus and tram system easily. The friendly staff and excellent connection to a fitness center add to the positive experience.
However, a minor issue noted is the lack of interaction, though the overall space and functionality of the hotel make it a great choice for families looking for comfort and convenience in Bern.
Los Lorentes Hotel Bern City, newly opened in 2022, consistently impresses business travelers with its thoughtful facilities and excellent service. For those needing to work remotely, the hotel provides a quiet space ideal for productivity. Rooms are equipped with large desks and ergonomic chairs, making it well-suited for extended work sessions without discomfort.
The hotel’s location is another strong advantage with convenient public transport connections that simplify commuting for business trips. On-site check-in via a modern terminal minimizes administrative effort, allowing guests to settle in quickly and focus on their work. There is also a business center available for those needing additional resources, like printing and scanning.
Guests appreciate the warm and welcoming staff, who consistently provide friendly and helpful service. Overall, Los Lorentes Hotel Bern City is praised for creating a conducive environment for business travelers seeking both comfort and efficiency.
'NEW OPENING 2022 - Los Lorentes Hotel Bern City' offers a high level of accessibility for guests with disabilities. The check-in and check-out processes are fully automated, easing the arrival and departure. The hotel is well connected to public transport, making it convenient to move around the city. Bathrooms are well adapted for those with reduced mobility and the overall environment is very accessible, ensuring ease of movement throughout the premises. Additionally, the lift is spacious enough to accommodate the transportation of a sick person, if needed. The hotel is also tastefully decorated, adding to a comfortable and pleasing stay. An inexpensive coffee machine is available for guests, though the workstation could benefit from better lighting. Overall, the emphasis on accessibility makes this hotel a suitable choice for travelers with disabilities.
The Los Lorentes Hotel Bern City offers a welcoming environment for guests traveling with pets. Pets are accepted without inconvenience, making it an ideal choice for families with young children, elderly people or individuals with disabilities. Guests with dogs have found their stay enjoyable, even those with larger breeds. A nearby beautiful little forest park is a delightful spot for dogs. The hotel features dog-friendly amenities, including a dog food vending machine. One minor inconvenience noted was the difficulty of re-entry for guests who take their dogs out early and cannot get back in with their room card. Despite this, the overall experience for pet owners is highly positive, ensuring a comfortable stay.
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Location
The hotel is also strategically positioned next to an Aldi supermarket, offering convenience for quick grocery runs. The surrounding area includes a bus stop, a fitness center and an open-air swimming pool within walking distance, making it practical for both short and extended stays.
Despite being located in an industrial area, which some guests found less appealing aesthetically, the hotel's quiet ambiance and off-centered positioning provide a respite from the city's hustle. This slightly remote location can be a drawback for those preferring to walk to the city center, which is about a 30-minute trek, but the excellent bus connectivity more than compensates for this.
Overall, for travelers prioritizing cost-efficiency, modern amenities and reliable transport connections, the Los Lorentes Hotel offers a satisfactory stay with easy access to Bern without the premium price of more central accommodations.
Breakfast
Rooms
Cleanliness is a standout feature with many reviews highlighting just how spotless the rooms were upon arrival. Each room is well-equipped with a kitchenette, complete with essentials like a coffee machine, refrigerator and cooking utensils, making it ideal for longer stays or those looking to prepare their own meals.
Comfort hasn’t been overlooked - the beds receive high marks for their coziness and the spacious bathrooms are equally well-appointed with excellent showers. The digital check-in and key system is appreciated for its convenience, adding to the seamless experience. Additionally, the overall ambiance is tranquil, contributing to a restful stay despite being well-connected by public transportation.
Although a few guests noted minor issues such as inadequate soundproofing and occasional warmth, the general consensus is overwhelmingly positive. The accommodating staff, large room size and full array of amenities make Los Lorentes Hotel Bern City a highly recommended choice for travelers seeking a modern and comfortable stay in Bern.
Beds
However, there are mixed reviews regarding the firmness of the mattresses. While some guests found the mattresses to be excessively hard, others mentioned them being just right or slightly on the softer side, reflecting a variability in guest preferences. A few criticisms note that some of the mattresses were too hard or springy and there seemed to be instances where beds were narrow or had gaps, which impacted comfort for a few visitors.
Despite these occasional issues, the majority of reviews lean towards a positive experience with comfortable and satisfying bedding. The cleanliness and adequate size of the beds also add to the overall recommendation of the hotel.
Cleanliness
The rooms are consistently described as spacious, well-equipped and sparkling clean, which significantly enhances the overall comfort. The bathrooms are particularly noted for their spotless condition and one guest mentioned an impeccably clean bathroom in particular. The kitchen and other facilities also receive praise for their cleanliness and convenience, contributing to a hassle-free experience.
Furthermore, the hotel has well-insulated windows, lending to a quiet and serene environment, ideal for relaxation. Housekeeping and cleanliness appear to be a priority with the hotel maintaining a high standard of hygiene, even though there were occasional lapses like missed towel changes and periodic cleaning schedule issues.
In summary, 'Los Lorentes Hotel Bern City' stands out for its cleanliness, modern design and comfortable well-maintained rooms, making it a highly recommended choice for visitors to Bern.
Staff
Several visitors reported the staff’s willingness to go above and beyond, offering assistance with check-in, addressing various needs and providing helpful travel information, such as free bus passes for navigating Bern city. While the hotel uses a self-check-in system, which generally received positive feedback for its convenience, there were some issues noted regarding a lack of on-site staff presence, particularly in the evenings or overnight. This occasionally led to challenges during emergencies or when immediate assistance was required.
Despite isolated incidents of delayed responses and rare instances of unhelpful behavior, the vast majority of guest feedback celebrates the staff for their kindness, efficiency and competently managing inquiries both in person and over the phone. Overall, the holistically positive remarks about the personnel contribute to the hotel's strong reputation for customer service.
Wi-Fi
However, there were a few instances where visitors encountered connectivity issues, such as no WiFi or internet not being so good and some even reported problems with WiFi and TV services in the absence of staff. Despite these occasional setbacks, the general consensus reflects a well-connected establishment, ideal for both short and long-term stays with assured internet access.
Parking
Alternative parking options include nearby public parking, which is free from 20:00 to 8:00 and limited free parking behind the property at night. Despite these alternatives, many guests note there are few parking spaces in the immediate vicinity. There are also designated spaces for electric vehicles, but these come with an additional surcharge.
While the underground car park is spacious and well-lit, some guests find it confusing or challenging to navigate if they haven't secured a reservation in advance. The parking garage also accommodates multiple companies, not just hotel guests, which contributes to the frequent lack of available spaces. Overall, while hotel parking is praised for its security and convenience, the high cost and limited availability are common points of concern among visitors.
Family
The hotel's location is another strong point, providing free public transport cards to explore Bern's bus and tram system easily. The friendly staff and excellent connection to a fitness center add to the positive experience.
However, a minor issue noted is the lack of interaction, though the overall space and functionality of the hotel make it a great choice for families looking for comfort and convenience in Bern.
Business
The hotel’s location is another strong advantage with convenient public transport connections that simplify commuting for business trips. On-site check-in via a modern terminal minimizes administrative effort, allowing guests to settle in quickly and focus on their work. There is also a business center available for those needing additional resources, like printing and scanning.
Guests appreciate the warm and welcoming staff, who consistently provide friendly and helpful service. Overall, Los Lorentes Hotel Bern City is praised for creating a conducive environment for business travelers seeking both comfort and efficiency.
Accessible
Dog Friendly
No, Los Lorentes Hotel Bern City doesn't have any pool.
No, a spa isn't available at Los Lorentes Hotel Bern City.
Yes, Los Lorentes Hotel Bern City welcomes dogs.
Yes, parking facilities are available at Los Lorentes Hotel Bern City.
No, Los Lorentes Hotel Bern City doesn't have a gym.
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