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Summary of reviewsThe Kings Arms Hotel in Berkhamsted has garnered much praise for its excellent central location, making it convenient for both brief visits and extended stays. Nestled on the charming high street and within walking distance of the train station, it offers easy access to local shops, pubs and restaurants, augmenting the overall guest experience. This strategic location is particularly beneficial for visitors attending weddings or family gatherings, contributing to the hotel's reputation as an ideal choice for travelers.
The hotel's staff is consistently highlighted for their friendliness and attentiveness with many guests noting the exceptional levels of service. Staff members, including the manager and front-line team, are commended for their professionalism and warmth, ensuring that guests feel welcome and well-cared for throughout their stay. Positive interactions with staff have left a lasting impression, contributing significantly to the overall pleasant experience at the hotel.
Dining at the Kings Arms Hotel is another standout feature with the hotel's breakfast and dinner offerings receiving high praise. Guests appreciated the extensive, varied and high-quality breakfast menu, while the dinner options were lauded for their delicious dishes and generous portions. Both meal experiences are enhanced by the friendly and efficient service, further solidifying the hotel's reputation for excellent food.
The rooms are celebrated for their spaciousness, comfort and charming character, often featuring modern amenities such as wet rooms and open showers. Comfy beds, ample amenities and a cozy yet elegant atmosphere contribute to guests' satisfaction. However, occasional feedback pointed to issues like outdated furnishings and occasional cleanliness lapses, indicating room for improvement in some areas.
Overall, the Kings Arms Hotel stands out for its central location, friendly staff, delightful dining experiences and comfortable rooms. While there are some areas needing attention, particularly with cleanliness in less frequented spaces and the updating of certain room furnishings, the overwhelming feedback from guests remains positive, making the Kings Arms Hotel a favored choice for visitors to Berkhamsted. Show more
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Categories
Small Hotel
This chic pub with rooms is located in the heart of the historic market town of Berkhamsted. The light and airy rooms boast high ceilings, white-washed walls, and exposed beams, offering a cozy and intimate feel.
Boutique-style Hotel
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Accessible Hotel
4-Star Hotel
Room Types
Single RoomProviding free toiletries, this single room includes a private bathroom with a bath or a shower. This single room features a tea and coffee maker, heating and a TV. The unit offers 1 bed.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a bath or a shower. This double room features a tea and coffee maker, heating and a TV. The unit offers 1 bed.
Executive Double Roomslightly larger than the standard rooms
Budget Double RoomThe unit has 1 bed.
Family StudioThe unit has 2 beds.
Superior Twin RoomThe unit offers 2 beds.
Double Room - Disability AccessThe unit has 1 bed.
Guest Reviews
7.6
Good
Location
The Kings Arms Hotel boasts an exceptional location, frequently praised for its central position in Berkhamsted. Nestled on the charming high street, it is within comfortable walking distance of the train station, making it an ideal spot for both brief stopovers and longer stays. This prime location provides easy access to local shops, pubs and restaurants, which adds to the convenience for guests looking to explore the area or visit family and friends nearby.
Guests repeatedly highlighted the hotel's convenient proximity to local amenities and the vibrant atmosphere of the high street. For those who are visiting for specific purposes, such as attending weddings or family visits, the hotel's location proves to be particularly beneficial. The rooms are noted to be spacious and comfortable with some featuring modern amenities such as wet rooms and open showers.
Apart from its strategic location, the Kings Arms Hotel is equally praised for its friendly and attentive staff. The team is described as lovely, helpful and super friendly, ensuring that guests feel welcome throughout their stay. Additionally, the hotel's food offerings, including a superb breakfast, receive commendations with the establishment proving to be accommodating to dietary needs such as gluten intolerance.
In summary, the Kings Arms Hotel in Berkhamsted stands out for its excellent and central location, friendly staff and comfortable accommodations, making it a favored choice for visitors to the area.
Breakfast
The breakfast at Kings Arms Hotel consistently receives high praise from guests. Highlighting an extensive and varied menu, it offers a wide range of high-quality, delicious options that cater to different tastes. The breakfast is described as fantastic, amazing and exceptional with several reviews noting the presence of quality ingredients and well-cooked dishes such as the full English and Eggs Benedict. Guests appreciated the generous portions and the ability to have breakfast cooked to order by the chef. The pleasant and friendly staff, along with good coffee, contribute to making the breakfast experience enjoyable. A few guests did mention slow service and an isolated incident involving a waitstaff error, but overall the breakfast experience is regarded as superb, making it one of the standout features of a stay at the Kings Arms Hotel.
Dinner
The Kings Arms Hotel consistently receives high praise for its dining experiences. Guests have raved about the excellent food and friendly staff. The restaurant is described as offering a variety of delicious dishes, including favorites such as salmon, pork belly, gammon and pollo piccante with many noting the substantial portions.
Both breakfast and dinner are highlighted as fantastic with some visitors calling breakfast fabulous and truly excellent. The menu is lauded for being varied and offering great value for money. Guests were especially pleased with the high standard of service in the restaurant, which adds to a pleasant dining atmosphere.
The hotel’s bar also receives commendations with visitors enjoying nightcaps and the overall ambiance. Whether opting for a quick meal at the pub restaurant downstairs or a more relaxed dining experience in the main restaurant, guests consistently report great satisfaction with their meals. With such consistent positive feedback, dining at the Kings Arms Hotel appears to be one of the standout aspects of staying there.
Rooms
The rooms at Kings Arms Hotel are generally praised for their cleanliness, spaciousness and comfort. Many reviewers highlight the large size of the rooms, high ceilings and charming character, making them feel both cozy and elegant. The hotel provides ample amenities, including irons, hair dryers and toiletries, catering well to the needs of busy travelers. The beds are particularly noted for being comfortable, ensuring a good night's sleep.
Some rooms feature modern decor and are well-equipped with essentials like TVs, kettles and plenty of towels. There are also positive remarks about the friendly staff and the convenience of the hotel's central location, which adds to the overall positive experience.
However, there are occasional criticisms about the rooms. Some mention that certain furnishings appear tired with old carpets and shabby curtains, while a few rooms were not as clean as expected with issues like dust and dirt around the toilet. Noise from the pub downstairs and early morning traffic also affected some guests. The decor in some areas is noted as poor and in a few cases, the rooms did not match the online descriptions. Despite these issues, the overall feedback on the rooms is largely favorable with many guests enjoying their stay in the spacious, well-appointed accommodations.
Beds
Travelers staying at the Kings Arms Hotel often commend the comfortable beds and nice sheets, enhancing their overall experience. The rooms are typically spacious and well-provided with soft beds and lots of pillows, ensuring a good night's rest. Guests frequently mention the mattresses as particularly comfortable, contributing positively to their stay. However, there are occasional mentions of older, less comfortable mattresses that detract from the experience for some. Despite these few setbacks, the general consensus leans towards a good night's sleep attributed to the large, comfy beds and supportive mattresses. The friendly and helpful staff add to the pleasant stay, making Kings Arms Hotel a popular choice for those valuing a restful sleep and welcoming atmosphere.
Cleanliness
The Kings Arms Hotel receives mixed reviews regarding its cleanliness. On the positive side, many guests noted that their rooms were very clean, tidy and fully equipped with everything needed for a comfortable stay. Several reviews mentioned spotlessly clean bathrooms, clean sheets and a spacious room environment with some guests highlighting the immaculate condition and comfort of both rooms and bathrooms. The hotel's housekeeping staff was praised for being friendly and maintaining a high level of cleanliness.
However, not all experiences were consistent. Some guests encountered dirty rooms with visible stains on carpets, curtains and lamp shades, while others mentioned filth around toilets and cracked bathroom fixtures. Common areas such as staircases and hallways were also described as dirty by several visitors. Issues with dust and general neglect were raised, signaling that the hotel's maintenance in certain areas could use improvement. Despite these shortcomings, the overall sentiment suggests that the hotel performs well in terms of individual room cleanliness, although more attention to detail is needed in public and less frequently cleaned spaces.
Staff
Guests at the Kings Arms Hotel consistently praised the exceptional quality of the staff, highlighting their friendliness, professionalism and attentiveness. The manager was frequently commended for his effective problem-solving skills and warm welcome. Specific mentions of staff members like Sam and a friendly breakfast server underscored the individualized attention guests received.
Several reviews emphasized the consistently warm and helpful nature of the staff, describing them as excellent, lovely and accommodating. Many noted the staff’s proactive approach, such as immediate apologies for inconveniences and effective compensation for issues like a poor night's sleep. Guests appreciated the helpful explanations provided during check-in and check-out, making their stay smoother and more enjoyable.
The great ambience of the hotel combined with the excellent service from a dedicated team of staff enhanced the overall guest experience. Positive remarks about the food quality, particularly breakfast, were frequently paired with accolades for the staff serving it. Whether dealing with routine tasks or resolving problems with professionalism and kindness, the staff at Kings Arms Hotel left a lasting positive impression on guests.
No, Kings Arms Hotel doesn't have any pool.
No, a spa isn't available at Kings Arms Hotel.
No, Kings Arms Hotel doesn't allow dogs.
No, parking facilities aren't available at Kings Arms Hotel.