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Summary of reviewsOverall, Ibis Cotonou is a hotel that offers a great location with easy access to conference venues and the airport. Guests appreciated the hotel's proximity to other amenities and the good ambiance of the surroundings. The hotel's security and free shuttle service were also highly praised. The staff were described as friendly and accommodating with some going above and beyond to provide excellent customer service. The breakfast was deemed decent with a variety of options at a reasonable price, although some guests wished for more non-French options. The rooms were generally clean and comfortable, although some guests noted maintenance issues and a lack of dining facilities on-site. The cleanliness of the hotel was praised, although some guests noted issues such as a sour or humid smell. Despite some mixed reviews, the majority of guests had a positive impression of the staff with many expressing gratitude for their helpfulness, professionalism and warm hospitality.
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