Melia Benidorm
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Melia Benidorm receives praise for its strategic and tranquil location, conveniently close to Benidorm's main attractions, including the beach, entertainment spots and bars. Its setting offers a blend of peacefulness and easy access to the bustling city life, ideal for families and all types of travelers seeking value for money.
Breakfast at the hotel is generally well-received for its variety and completeness, featuring a wide range of options that cater to different tastes. Guests frequently describe the breakfast as excellent, though there are occasional mentions of overcrowding and service delays during peak times, especially on weekends.
The dining experience, particularly dinner, elicits mixed reactions. While some guests find the food abundant and varied, many criticize the repetitive and sometimes bland dinner buffet. There are also issues with the temperature and presentation of the food, needing significant improvement to enhance guests' culinary experience.
Rooms at the Melia Benidorm are spacious, often lauded for their comfort and stunning views from higher floors. However, the aging infrastructure and inconsistent cleanliness standards, such as worn-out furniture and occasional pest sightings, call for refurbishment and better maintenance to match the hotel's four-star rating.
Cleanliness receives mixed feedback with communal areas and some rooms praised for their upkeep while others are criticized for poor cleanliness standards, including dusty floors and unclean bathroom fixtures. Guests note inconsistency in this regard, suggesting a need for improved housekeeping practices.
The staff at Melia Benidorm are frequently praised for their friendly, helpful and attentive service. Specific members are often highlighted for their exceptional service, contributing to the hotel's warm and inviting atmosphere. The positive engagement with staff is a significant aspect of the guest experience.
WiFi at the hotel garners mixed reviews. While some guests have a satisfactory experience with good connectivity, others face issues with slow speeds or difficulty staying connected, indicating inconsistent internet service experiences.
The gym facilities are seen as needing significant improvements with equipment often described as outdated and poorly maintained. Despite the professionalism of the gym staff, the area requires better upkeep and functional machines to meet guest expectations.
The pool area stands out as a highlight with its expansive and aesthetically pleasing layout. Although guests appreciate the family-friendly atmosphere and abundance of sun loungers, some criticism arises from maintenance issues, such as dirty water and crowded conditions during peak times.
Parking at Melia Benidorm is secure and spacious but is often criticized for its high fees. Guests find the nearby free parking options convenient and abundant, offering a practical alternative to the expensive on-site parking.
In summary, Melia Benidorm excels in location, breakfast variety and staff service, but areas like dinner quality, room maintenance and cleanliness standards need attention. Improvements in WiFi connectivity, gym facilities and pool area maintenance could significantly enhance the overall guest experience.
Categories
Breakfast at the hotel is generally well-received for its variety and completeness, featuring a wide range of options that cater to different tastes. Guests frequently describe the breakfast as excellent, though there are occasional mentions of overcrowding and service delays during peak times, especially on weekends.
The dining experience, particularly dinner, elicits mixed reactions. While some guests find the food abundant and varied, many criticize the repetitive and sometimes bland dinner buffet. There are also issues with the temperature and presentation of the food, needing significant improvement to enhance guests' culinary experience.
Rooms at the Melia Benidorm are spacious, often lauded for their comfort and stunning views from higher floors. However, the aging infrastructure and inconsistent cleanliness standards, such as worn-out furniture and occasional pest sightings, call for refurbishment and better maintenance to match the hotel's four-star rating.
Cleanliness receives mixed feedback with communal areas and some rooms praised for their upkeep while others are criticized for poor cleanliness standards, including dusty floors and unclean bathroom fixtures. Guests note inconsistency in this regard, suggesting a need for improved housekeeping practices.
The staff at Melia Benidorm are frequently praised for their friendly, helpful and attentive service. Specific members are often highlighted for their exceptional service, contributing to the hotel's warm and inviting atmosphere. The positive engagement with staff is a significant aspect of the guest experience.
WiFi at the hotel garners mixed reviews. While some guests have a satisfactory experience with good connectivity, others face issues with slow speeds or difficulty staying connected, indicating inconsistent internet service experiences.
The gym facilities are seen as needing significant improvements with equipment often described as outdated and poorly maintained. Despite the professionalism of the gym staff, the area requires better upkeep and functional machines to meet guest expectations.
The pool area stands out as a highlight with its expansive and aesthetically pleasing layout. Although guests appreciate the family-friendly atmosphere and abundance of sun loungers, some criticism arises from maintenance issues, such as dirty water and crowded conditions during peak times.
Parking at Melia Benidorm is secure and spacious but is often criticized for its high fees. Guests find the nearby free parking options convenient and abundant, offering a practical alternative to the expensive on-site parking.
In summary, Melia Benidorm excels in location, breakfast variety and staff service, but areas like dinner quality, room maintenance and cleanliness standards need attention. Improvements in WiFi connectivity, gym facilities and pool area maintenance could significantly enhance the overall guest experience.
Hotel near Golf Courses
A well-known hotel in Benidorm, it offers comfortable accommodations and is located within reasonable driving distance to golf courses in the area.
Romantic Hotel
Located near Levante Beach, this stylish hotel offers superb views and extensive gardens. Its large outdoor pools and comfortable rooms provide a relaxing and romantic atmosphere.
Hotel with Swimming Pool
Offers both indoor and outdoor pools, catering to different preferences and weather conditions. The spa includes a heated indoor pool with a hot tub, steam room, and gym.
Indoor Pool Children's Pool Outdoor Pool
Accessible Hotel
The hotel offers accessible facilities and services to ensure a comfortable stay for guests with disabilities.
Hotel with Children's Pool
Melia Benidorm offers a large outdoor pool with waterfalls and a dedicated kiddy pool. The kids' club provides games and activities with an outdoor space and playground.
Hotel with Indoor Pool
This hotel offers a spa with a heated indoor pool, hot tub, steam room, and gym. It provides a relaxing environment with a focus on wellness, in addition to its outdoor pools and tropical gardens.
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Melia Benidorm enjoys acclaim for its strategic location, providing guests easy access to Benidorm's vibrant bars, entertainment spots and the renowned Benidorm Palace. While situated slightly away from the busiest parts of town, it offers a peaceful environment just a short walk from key attractions, including the beach, shops and restaurants, making it an ideal spot for both relaxation and exploration.
Many reviews highlight the hotel's proximity to the beach, typically a 10-15 minute walk, offering a leisurely and enjoyable stroll with plenty of local shops and typical English pubs along the way. The quietness of the hotel's Rincón de Loix area provides a tranquil stay while still being near the heart of Benidorm’s bustling activities.
Guests find great value for money at the Melia Benidorm, praising the combination of its perfect location, modern facilities, spacious rooms and impressive pool area. The hotel's positioning allows a delightful mix of seclusion from the busy nightlife and quick access when desired, enhancing its appeal for families and other visitors alike.
Despite some remarks about being a bit far from the city center or the beach for some guests, the overall consensus points to a very good location with easy access to essential amenities and transportation options. Travelers appreciate the convenience, tranquility and quality offered by the Melia Benidorm, often remarking on its ideal setting for a well-rounded stay in this popular coastal city.
The breakfast experience at Melia Benidorm generally receives high marks from guests with many appreciating the ample selection and variety available. Guests frequently describe the breakfast as excellent, very good or great with notable praise for its organization and diverse options. The buffet includes a wide range of choices catering to different tastes, including fresh soft waffles, a variety of dishes, fruits and hot beverages. Many reviews highlight the breakfast's completeness and quality, aligning it with guests' expectations of a four-star accommodation.
However, some criticisms persist, particularly regarding the crowding and organization during peak times, especially on Sundays when it can get overcrowded and service may lag. There are occasional mentions of cold food, highlighting a need for better temperature maintenance. The quality of coffee and fruit selection also received mixed feedback with some describing the coffee as poor and the fruits as not always being fresh.
Despite these issues, the overall sentiment leans positively with guests finding the breakfast to be a significant highlight of their stay, often describing it as very good with plenty of choices and high standards.
Visitors to Melia Benidorm have shared mixed reviews about the dining experience, especially in regards to the dinner service. While some guests appreciated the abundant, varied and good quality food available, there was a recurring complaint about the repetitive nature of the buffet menu, which many found monotonous and lacking in variety. The quality of the food, particularly during dinner, was often criticized with reports of tasteless and cold dishes as well as limited options for those seeking healthier or special diet choices.
Positive notes include specific praise for the breakfast buffet, which some guests found superb and satisfying, as well as for certain dinner items, which occasionally received accolades for their deliciousness. Despite these positive mentions, a significant number of reviewers felt the food quality did not match the expected standards of a Mélia hotel with some experiencing issues such as encountering cockroaches in the dining area, further tainting their dining experience.
Overall, guests agree that the meals are in need of an upgrade to improve variety, taste and presentation. The repetitive menu and additional charges for basic items like water during dinner left many feeling disappointed. Improvements in these areas could greatly enhance the overall dining experience at Melia Benidorm.
Melia Benidorm presents a mixed bag when it comes to its rooms. Many guests lauded the spaciousness and comfort of the rooms, noting features like balconies with stunning views, particularly from higher floors. Numerous reviews highlighted the large size, cleanliness and overall comfort of the accommodations with several mentions of well-appointed showers and modern decor in certain areas.
However, the consensus also reveals several notable issues. Recurring complaints include outdated and deteriorating furniture, peeling headboards and a lack of sufficient maintenance. Guests frequently mentioned that the rooms, albeit spacious, are in dire need of refurbishment and updating to meet contemporary standards. Issues like worn-out mattresses, broken fixtures and insufficient air conditioning were pointed out, detracting from the overall experience. Cleanliness was another common concern with numerous reports of rooms not being cleaned adequately upon arrival or during their stay. Specific complaints ranged from unclean floors and dirty curtains to unpleasant odors and sightings of cockroaches, which marred their stay.
The aesthetic appeal of the rooms appears inconsistent with some areas boasting modern, clean finishes while others struggle with evident wear and tear. Despite these drawbacks, many guests did appreciate the excellent facilities and warm service from the staff, which somewhat mitigated their dissatisfaction with the room conditions.
In summary, while Melia Benidorm offers large, comfortable rooms that can provide scenic views, the aging infrastructure and inconsistent cleanliness standards might not align with the expectations tied to its 4-star rating. Upcoming renovations and enhanced maintenance could substantially elevate the guest experience.
Reviews about the beds at Melia Benidorm appear to be quite mixed. On the positive side, some guests found the beds to be very comfortable with several mentioning large, comfy beds and even an amazing bed that enhanced their stay. The bedding in a few rooms was appreciated for its good quality and some guests noted that the beds were perfect or nice, highlighting their comfort.
However, numerous reviews identified significant issues. Many guests found the beds to be hard or even rock hard, indicating a lack of comfort that affected their experience. Others mentioned that the mattresses and pillows were uncomfortable with some describing the beds as super uncomfortable or even very uncomfortable. There were also complaints about beds being noisy or unstable and several headsboards were noted to be peeling or deteriorated.
The experience with the extra and single beds was not particularly positive either, often described as too soft, uncomfortable or even collapsing. The issue of beds being separate when a large double was requested also came up multiple times. Overall, while there are some appreciative comments on the comfort and size of the beds, a substantial number of guests were dissatisfied with their bed conditions at Melia Benidorm.
The cleanliness at Melia Benidorm has received a mixed bag of reviews from guests. While many found the communal areas and rooms to be impressively clean and well-maintained, others highlighted significant issues. Positive comments emphasized the overall clean environment, noting spotlessly clean rooms, modern finishes and friendly cleaning staff. Some areas, such as the gardens and common spaces, were described as beautifully clean and visually pleasing.
However, numerous guests reported various cleanliness concerns. Issues ranged from dusty floors and dirty bathroom fixtures to unpleasant odors and visible mold. The pool area and some rooms were particularly criticized for being dirty with guests finding cockroaches and dirt in unexpected places. Complaints about the cleanliness of dining utensils and buffet areas were also common, making the dining experience less enjoyable for some.
On the whole, while the hotel has been praised for its clean and spacious rooms by some, there appears to be an inconsistency in maintaining cleanliness across the board, suggesting room for significant improvement in this aspect.
The staff at 'Melia Benidorm' have garnered overwhelmingly positive feedback from guests, who consistently describe their interactions as friendly, helpful and attentive. Many guests highlight the exceptional service they received from receptionists, bar staff, entertainment teams and cleaning personnel. Staff members such as Marcos, Lidia, Diana, Andrea, Omar and Edgar receive special mentions for their outstanding service. The entertainment staff and children's entertainers were particularly praised for their friendliness and professionalism, contributing to a pleasant atmosphere across the hotel.
Guests also appreciated the staff's efficiency with mentions of fast service from waiters and prompt assistance from other hotel employees. The reception staff were often described as welcoming, kind and effective, although a few reviews noted instances of slow check-in processes and occasional unhelpful attitudes.
Several reviews emphasize the attentiveness and charm of the staff, making the hotel's environment warm and inviting. The staff's ability to communicate effectively and with a smile added to the positive experience of many guests. Despite a few isolated incidents of less favorable behavior, the general consensus is that the staff’s treatment is excellent with many guests feeling well-treated and appreciated during their stay.
The reviews for the WiFi at Melia Benidorm highlight a mixed experience for guests. There were instances where the WiFi was described as excellent or good with some mentioning that the WiFi worked perfectly throughout the accommodation and was good in the rooms. However, there were also numerous reviews pointing out issues such as slow speeds, poor connectivity or difficulty in getting a connection. Some guests experienced no connection at all or found the WiFi challenging to use. There were a few positive references to responsive maintenance; for example, when the WiFi dropped out in a room, it was fixed swiftly upon reporting. In summary, while some found the internet service satisfactory, others encountered significant difficulties, indicating an inconsistent WiFi experience at Melia Benidorm.
The gym at Melia Benidorm seems to be a mixed bag according to guest reviews. While some found the gym facilities useful and noted that the gym area is nicely maintained and well-equipped for a basic workout, many others felt that significant improvements are necessary. Guests appreciated the professionalism of the gym staff, but the majority pointed out that the equipment is outdated and in poor condition. A common issue was the lack of functional machines, including broken treadmills and cable machines. Several reviews highlighted that the gym is small and not well-maintained with many pieces of equipment falling apart or being non-functional. There were also mentions of the gym being very neglected and requiring better upkeep. Overall, the gym has potential, but it clearly needs attention to meet the expectations of its guests.
Reviewers of Melia Benidorm have a mixed but generally positive impression of the hotel's pool area. Many highlight its expansive and beautiful layout, often described as spectacular, amazing and one of the best features of the hotel. The outdoor areas, surrounded by palm trees and the lagoon pools receive particular praise for their aesthetic appeal and relaxing atmosphere. The availability of sun loungers and complimentary towel service are appreciated, although securing a sunbed during high season can be challenging.
The heated indoor pool is noted as a desirable feature, especially for families with children and during colder months, although some guests found the temperature to be lacking. The poolside area is vibrant with activities and animation, contributing to an engaging environment for both kids and adults.
However, several reviews mention significant issues, including ongoing construction, closed pool sections and maintenance concerns such as dirty water, missing tiles and cold temperatures. Public areas like poolside toilets have been reported as filthy and there were instances of floating debris and mold in the water. The pool bar was convenient, though overcrowding and noise during peak times detracted from the experience for some.
Overall, while the pool area at Melia Benidorm is a major attraction with its visually appealing and family-friendly facilities, some operational hiccups and cleanliness issues have affected certain guests' satisfaction.
The parking situation at Melia Benidorm presents both advantages and challenges for guests. The hotel offers a large parking area, but it often comes with hefty fees, typically around €19 per night, which some visitors find impractical and expensive. Despite the high cost, the parking is secure and reasonably close to the main entrance with accessible spaces and packages available. However, the management of the car park has been a point of criticism, especially regarding the functionality of the parking barrier and the overall system.
For those looking to avoid these fees, there are plenty of free parking spaces in the vicinity of the hotel, especially in the white zones on nearby streets. This option is particularly convenient as spaces are generally easy to find and surrounded by shops and restaurants, making it an attractive alternative. Additionally, the hotel offers EV charging stations for those with electric vehicles, further enhancing its appeal to eco-conscious guests.
Despite the issues, such as the limited availability of parking spaces and occasional difficulties in peak periods like August, the vicinity provides a practical solution with ample free options. Thus, while on-site parking carries a significant cost, guests have several viable alternatives to consider.
The Melia Benidorm hotel offers electric vehicle charging options, featuring secure underground parking with chargers available for guest use. Some feedback highlights the convenience of having these facilities, although there are mentions of limited functionality with only one charger working at times. Guests appreciate the presence of electric car chargers in the paid parking lot, making it a practical choice for those traveling with electric vehicles.
Melia Benidorm is a fantastic choice for family vacations, offering a wide range of activities and amenities tailored to kids and their parents. The hotel boasts an excellent indoor pool, ideal for those cooler seasons like Easter and features multiple family-friendly facilities including play areas and dedicated children's pools.
The kids' club is consistently highlighted as a hit with the little ones, providing engaging programs that ensure children are entertained throughout their stay. The children’s entertainment team, specifically praised for their enthusiasm and attentiveness, makes a significant difference in the overall experience with entertaining activities that keep kids occupied and happy.
Families will appreciate the connected family rooms, which make it convenient to stay together while having enough space. The animation staff, including specific mentions of standout individuals, receives high marks for their interactive and enjoyable activities, catering to both kids and adults. Descriptions of the kid-friendly amenities point to a well-managed environment where children's needs are a priority.
The hotel’s location is also deemed ideal for family visits, close to clean beaches and suitable for short breaks. The variety of activities available for all age groups, from the animation schedule to the family-friendly pool, makes it a popular choice. Food options are well-received too with an excellent menu that caters to family needs.
While a few reviews mention room for improvement in maintenance and occasional challenges with uncontrollable children, the overall sentiment is overwhelmingly positive. Families describe Melia Benidorm as a place where kids thrive with many eager to return to enjoy the welcoming and fun environment.
Melia Benidorm is ideally situated for those looking to immerse themselves in the vibrant nightlife scene of the area. The hotel's prime location offers easy access to a plethora of bars, clubs and entertainment venues, making it popular among visitors eager to explore the local nightlife. Guests have highlighted the variety of live music and entertainment programs available daily at the hotel, adding an extra layer of enjoyment to their stay. The nearby Benidorm Palace and other nightlife spots are just a short walk away, providing endless opportunities for evening fun.
However, while the lively atmosphere is a major draw, it can also prove to be a double-edged sword. Several guests noted difficulty sleeping due to the noise from late-night revelers returning to their rooms at all hours. This bustling nightlife environment is great for those looking to drink and party, but it may not suit those seeking a quiet, restful stay.
For a more relaxed evening, the hotel offers a variety of activities including a kid's club, nighttime shows and dances. The on-site spa and lounges provide a quieter alternative to the nearby entertainment hubs. Although not all guests found the entertainment offerings at the hotel to be exceptional, the overall value and proximity to nightlife spots make Melia Benidorm a compelling choice for travelers eager to experience the energetic side of this beach resort town.
Melia Benidorm, a hotel often associated with the high standards of the Melia brand, receives mixed reviews about its supposed four-star rating. Guests praise the great rooms and facilities, noting good value for money in April and the cleanest facilities. Its proximity to the beach is another plus. Nevertheless, many visitors express disappointment, highlighting that the hotel falls short of the expected four-star standards.
Criticism centers on several areas: some find the room quality, bathrooms and saunas not up to par, while others mention that both the buffet and dinner quality leave much to be desired for a four-star hotel. Specific complaints include cold and tasteless food and even being advised to use a microwave to warm meals.
Issues extend to the rooms with remarks about beds being uncomfortable and the overall hotel needing updates and remodeling. The perceived decline in quality compared to previous visits is a recurring theme, leading guests to suggest the hotel now feels more like a three-star establishment.
Despite being categorized as a four-star hotel, many reviews indicate it does not meet expectations with some guests explicitly stating it does not deserve its current star rating anymore. The sentiment is that Melia Benidorm needs to improve its services and facilities to align with what is expected from a hotel under its banner.
Melia Benidorm caters well to business travelers, featuring dedicated meeting rooms and a professional staff that includes noted members such as Marcos, Lidia, Diana and Gemma at the reception. The hotel offers a comprehensive set of business facilities, including a conference center, conference rooms and various business amenities like reliable WiFi and a work desk in rooms. Reception staff are particularly helpful when attending to business needs and clearing facility-related doubts. Room service is efficient and the gift shop on the pool level offers lovely, reasonably-priced items. Despite occasional delays in check-in, the business-friendly environment and extensive accommodations make Melia Benidorm a solid choice for corporate visitors.
Melia Benidorm offers a mixed experience when it comes to accessibility. On the positive side, the hotel is noted for its wheelchair accessibility with features like accessible parking spaces and ramps throughout the premises. Public spaces and some amenities, are generally accessible for guests with mobility issues. The hotel location is also praised for being close to transportation links, which is convenient for getting around.
Specific facilities like elevators, the pool area and accessible rooms and bathrooms are available, making it easier for guests using wheelchairs. The hotel also provides correct access management and even offers mobility scooter rentals, enhancing overall convenience.
However, there are areas that fall short. Some reviews mention that access to rooms is poor and public spaces are not well-designed. Additionally, issues have been highlighted with the equipment in the disabled rooms, such as showers only suitable for those sitting on a chair and bathtubs deemed dangerous for children. The bathrooms are described as old and lacking proper facilities for disabled guests.
Despite these drawbacks, the hotel's efforts in providing allocated disability bays and maintaining a clean and safe environment are appreciated by visitors. While there are improvements to be made, Melia Benidorm remains a viable option for travelers with disabilities due to its core accessible features and excellent location.
Melia Benidorm stands out as a fantastic destination for families with children, offering a plethora of activities and amenities tailored to the younger guests. One of the highlights is the kids' pool, lauded for its design and appeal, giving off a waterpark vibe that children absolutely adore. The hotel ensures that children are entertained with various programs and activities, including a kids club, mini disco and well-received children's entertainment.
There are special areas set aside just for the little ones, such as a separate children’s pool, which keeps youngsters actively engaged without disrupting the adults. Connected family rooms add convenience for families wanting to stay close together. From an indoor pool for the colder months to a small playground, the hotel caters year-round to the needs of families.
Professional animators and entertainers receive high praise for their work with children, ensuring that the younger guests are always enjoying themselves. Despite some suggestions about improvements like smoking restrictions in children’s areas or more defined kid zones, the overall feedback indicates that Melia Benidorm is a preferred choice for a family-friendly holiday.
The heated pool at Melia Benidorm garners mixed feedback from guests. It is frequently mentioned and appreciated, especially highlighting its size as a huge heated swimming pool and the added benefit of a heated indoor option. Though some reviewers found the indoor pool to be pleasantly warm, others noted that it could be cooler than expected. There were also instances where the heated pool was reported to be not working properly with some guests mentioning a broken Jacuzzi and a cold indoor alternative. Despite these discrepancies, the heated pool remains a notable amenity for many visitors.
Melia Benidorm offers a splendid backdrop for those seeking a romantic retreat. The hotel’s location and ambiance make it an ideal choice for couples yearning for a serene escape. Guests particularly highlight the fabulous sunset views which add a magical touch to any evening. Ideal for celebrating special moments like anniversaries, Melia Benidorm creates an enchanting atmosphere perfectly suited for romantic getaways.
Location Show Map
Location
Many reviews highlight the hotel's proximity to the beach, typically a 10-15 minute walk, offering a leisurely and enjoyable stroll with plenty of local shops and typical English pubs along the way. The quietness of the hotel's Rincón de Loix area provides a tranquil stay while still being near the heart of Benidorm’s bustling activities.
Guests find great value for money at the Melia Benidorm, praising the combination of its perfect location, modern facilities, spacious rooms and impressive pool area. The hotel's positioning allows a delightful mix of seclusion from the busy nightlife and quick access when desired, enhancing its appeal for families and other visitors alike.
Despite some remarks about being a bit far from the city center or the beach for some guests, the overall consensus points to a very good location with easy access to essential amenities and transportation options. Travelers appreciate the convenience, tranquility and quality offered by the Melia Benidorm, often remarking on its ideal setting for a well-rounded stay in this popular coastal city.
Breakfast
However, some criticisms persist, particularly regarding the crowding and organization during peak times, especially on Sundays when it can get overcrowded and service may lag. There are occasional mentions of cold food, highlighting a need for better temperature maintenance. The quality of coffee and fruit selection also received mixed feedback with some describing the coffee as poor and the fruits as not always being fresh.
Despite these issues, the overall sentiment leans positively with guests finding the breakfast to be a significant highlight of their stay, often describing it as very good with plenty of choices and high standards.
Dinner
Positive notes include specific praise for the breakfast buffet, which some guests found superb and satisfying, as well as for certain dinner items, which occasionally received accolades for their deliciousness. Despite these positive mentions, a significant number of reviewers felt the food quality did not match the expected standards of a Mélia hotel with some experiencing issues such as encountering cockroaches in the dining area, further tainting their dining experience.
Overall, guests agree that the meals are in need of an upgrade to improve variety, taste and presentation. The repetitive menu and additional charges for basic items like water during dinner left many feeling disappointed. Improvements in these areas could greatly enhance the overall dining experience at Melia Benidorm.
Rooms
However, the consensus also reveals several notable issues. Recurring complaints include outdated and deteriorating furniture, peeling headboards and a lack of sufficient maintenance. Guests frequently mentioned that the rooms, albeit spacious, are in dire need of refurbishment and updating to meet contemporary standards. Issues like worn-out mattresses, broken fixtures and insufficient air conditioning were pointed out, detracting from the overall experience. Cleanliness was another common concern with numerous reports of rooms not being cleaned adequately upon arrival or during their stay. Specific complaints ranged from unclean floors and dirty curtains to unpleasant odors and sightings of cockroaches, which marred their stay.
The aesthetic appeal of the rooms appears inconsistent with some areas boasting modern, clean finishes while others struggle with evident wear and tear. Despite these drawbacks, many guests did appreciate the excellent facilities and warm service from the staff, which somewhat mitigated their dissatisfaction with the room conditions.
In summary, while Melia Benidorm offers large, comfortable rooms that can provide scenic views, the aging infrastructure and inconsistent cleanliness standards might not align with the expectations tied to its 4-star rating. Upcoming renovations and enhanced maintenance could substantially elevate the guest experience.
Beds
However, numerous reviews identified significant issues. Many guests found the beds to be hard or even rock hard, indicating a lack of comfort that affected their experience. Others mentioned that the mattresses and pillows were uncomfortable with some describing the beds as super uncomfortable or even very uncomfortable. There were also complaints about beds being noisy or unstable and several headsboards were noted to be peeling or deteriorated.
The experience with the extra and single beds was not particularly positive either, often described as too soft, uncomfortable or even collapsing. The issue of beds being separate when a large double was requested also came up multiple times. Overall, while there are some appreciative comments on the comfort and size of the beds, a substantial number of guests were dissatisfied with their bed conditions at Melia Benidorm.
Cleanliness
However, numerous guests reported various cleanliness concerns. Issues ranged from dusty floors and dirty bathroom fixtures to unpleasant odors and visible mold. The pool area and some rooms were particularly criticized for being dirty with guests finding cockroaches and dirt in unexpected places. Complaints about the cleanliness of dining utensils and buffet areas were also common, making the dining experience less enjoyable for some.
On the whole, while the hotel has been praised for its clean and spacious rooms by some, there appears to be an inconsistency in maintaining cleanliness across the board, suggesting room for significant improvement in this aspect.
Staff
Guests also appreciated the staff's efficiency with mentions of fast service from waiters and prompt assistance from other hotel employees. The reception staff were often described as welcoming, kind and effective, although a few reviews noted instances of slow check-in processes and occasional unhelpful attitudes.
Several reviews emphasize the attentiveness and charm of the staff, making the hotel's environment warm and inviting. The staff's ability to communicate effectively and with a smile added to the positive experience of many guests. Despite a few isolated incidents of less favorable behavior, the general consensus is that the staff’s treatment is excellent with many guests feeling well-treated and appreciated during their stay.
Wi-Fi
Gym
Pool
The heated indoor pool is noted as a desirable feature, especially for families with children and during colder months, although some guests found the temperature to be lacking. The poolside area is vibrant with activities and animation, contributing to an engaging environment for both kids and adults.
However, several reviews mention significant issues, including ongoing construction, closed pool sections and maintenance concerns such as dirty water, missing tiles and cold temperatures. Public areas like poolside toilets have been reported as filthy and there were instances of floating debris and mold in the water. The pool bar was convenient, though overcrowding and noise during peak times detracted from the experience for some.
Overall, while the pool area at Melia Benidorm is a major attraction with its visually appealing and family-friendly facilities, some operational hiccups and cleanliness issues have affected certain guests' satisfaction.
Parking
For those looking to avoid these fees, there are plenty of free parking spaces in the vicinity of the hotel, especially in the white zones on nearby streets. This option is particularly convenient as spaces are generally easy to find and surrounded by shops and restaurants, making it an attractive alternative. Additionally, the hotel offers EV charging stations for those with electric vehicles, further enhancing its appeal to eco-conscious guests.
Despite the issues, such as the limited availability of parking spaces and occasional difficulties in peak periods like August, the vicinity provides a practical solution with ample free options. Thus, while on-site parking carries a significant cost, guests have several viable alternatives to consider.
EV charging stations
Family
The kids' club is consistently highlighted as a hit with the little ones, providing engaging programs that ensure children are entertained throughout their stay. The children’s entertainment team, specifically praised for their enthusiasm and attentiveness, makes a significant difference in the overall experience with entertaining activities that keep kids occupied and happy.
Families will appreciate the connected family rooms, which make it convenient to stay together while having enough space. The animation staff, including specific mentions of standout individuals, receives high marks for their interactive and enjoyable activities, catering to both kids and adults. Descriptions of the kid-friendly amenities point to a well-managed environment where children's needs are a priority.
The hotel’s location is also deemed ideal for family visits, close to clean beaches and suitable for short breaks. The variety of activities available for all age groups, from the animation schedule to the family-friendly pool, makes it a popular choice. Food options are well-received too with an excellent menu that caters to family needs.
While a few reviews mention room for improvement in maintenance and occasional challenges with uncontrollable children, the overall sentiment is overwhelmingly positive. Families describe Melia Benidorm as a place where kids thrive with many eager to return to enjoy the welcoming and fun environment.
Nightlife
However, while the lively atmosphere is a major draw, it can also prove to be a double-edged sword. Several guests noted difficulty sleeping due to the noise from late-night revelers returning to their rooms at all hours. This bustling nightlife environment is great for those looking to drink and party, but it may not suit those seeking a quiet, restful stay.
For a more relaxed evening, the hotel offers a variety of activities including a kid's club, nighttime shows and dances. The on-site spa and lounges provide a quieter alternative to the nearby entertainment hubs. Although not all guests found the entertainment offerings at the hotel to be exceptional, the overall value and proximity to nightlife spots make Melia Benidorm a compelling choice for travelers eager to experience the energetic side of this beach resort town.
4 Star
Criticism centers on several areas: some find the room quality, bathrooms and saunas not up to par, while others mention that both the buffet and dinner quality leave much to be desired for a four-star hotel. Specific complaints include cold and tasteless food and even being advised to use a microwave to warm meals.
Issues extend to the rooms with remarks about beds being uncomfortable and the overall hotel needing updates and remodeling. The perceived decline in quality compared to previous visits is a recurring theme, leading guests to suggest the hotel now feels more like a three-star establishment.
Despite being categorized as a four-star hotel, many reviews indicate it does not meet expectations with some guests explicitly stating it does not deserve its current star rating anymore. The sentiment is that Melia Benidorm needs to improve its services and facilities to align with what is expected from a hotel under its banner.
Business
Accessible
Specific facilities like elevators, the pool area and accessible rooms and bathrooms are available, making it easier for guests using wheelchairs. The hotel also provides correct access management and even offers mobility scooter rentals, enhancing overall convenience.
However, there are areas that fall short. Some reviews mention that access to rooms is poor and public spaces are not well-designed. Additionally, issues have been highlighted with the equipment in the disabled rooms, such as showers only suitable for those sitting on a chair and bathtubs deemed dangerous for children. The bathrooms are described as old and lacking proper facilities for disabled guests.
Despite these drawbacks, the hotel's efforts in providing allocated disability bays and maintaining a clean and safe environment are appreciated by visitors. While there are improvements to be made, Melia Benidorm remains a viable option for travelers with disabilities due to its core accessible features and excellent location.
Children's Pool
There are special areas set aside just for the little ones, such as a separate children’s pool, which keeps youngsters actively engaged without disrupting the adults. Connected family rooms add convenience for families wanting to stay close together. From an indoor pool for the colder months to a small playground, the hotel caters year-round to the needs of families.
Professional animators and entertainers receive high praise for their work with children, ensuring that the younger guests are always enjoying themselves. Despite some suggestions about improvements like smoking restrictions in children’s areas or more defined kid zones, the overall feedback indicates that Melia Benidorm is a preferred choice for a family-friendly holiday.
Heated Pool
Romantic
Yes, Melia Benidorm has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Melia Benidorm.
No, Melia Benidorm doesn't allow dogs.
Yes, parking facilities are available at Melia Benidorm.
Yes, Melia Benidorm has a gym.
Location Show Map
More Options
