Mercure Benidorm

Benidorm , , Avenida De Panamá, 5 (Show on Map)


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Summary of reviewsMercure Benidorm is a highly recommended hotel with a fantastic central location, close to local amenities and the beautiful beach. The hotel boasts beautiful facilities, including a large terrace and a green garden surrounding a tempting pool. Guests rave about the exceptional and versatile breakfast buffet with gluten-free options available. While the dinner buffet received mixed reviews, many guests enjoyed the food options. The rooms are well-appointed and comfortable, featuring modern amenities such as coffee machines and clothes steamers. The hotel is spotless and well-maintained with a tasteful and relaxed decor. The staff receive overwhelming praise from guests for being attentive, friendly and helpful throughout their stay. The pool area and garden space are highly praised with guests enjoying the peaceful and relaxing atmosphere. While parking can be a challenge at times, the hotel offers great value for money and is highly recommended for its exceptional service and welcoming atmosphere. Additionally, the hotel is dog-friendly with exceptional service and facilities for furry companions.
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Categories
Luxury Hotel

Hotel near Golf Courses

Hotel near The Beach

Eco Friendly Hotel

Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Heated Pool    Outdoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel for Yoga

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types
Privilege Double Room with Terrace This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

Standard Double Room with Terrace This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

Open Sky Suite with Terrace and Sea View The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with sea views, this suite also features soundproof walls and a flat-screen TV with satellite channels. The unit has 1 bed.

Deluxe Double Room with Terrace The spacious double room features air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

King Duplex with Big Terrace The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

About Mercure Benidorm
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Guest Reviews
8.9
Excellent
Location
The Mercure Benidorm hotel is situated in a fantastic central location with great access to local amenities such as supermarkets, shops, restaurants and the beautiful beach and promenade. Guests love the hotel's proximity to the beach with only a short walk needed to reach the seafront. Despite being in the heart of the city, the location is also peaceful and quiet. The hotel itself boasts beautiful facilities, such as a large terrace and a green garden surrounding a tempting pool. Many reviewers appreciate the modern and attractive design of the hotel with lots of details to keep guests happy and entertained without having to leave the property. Overall, the location of the Mercure Benidorm hotel is highly recommended with the perfect balance of being close to everything yet still maintaining a tranquil and pleasant atmosphere.

Breakfast
Guests rave about the breakfast at the Mercure Benidorm with many describing it as exceptional, versatile and impressive. The buffet includes a great selection of hot and cold food items with gluten-free options available. Some guests even say the breakfast is better than any restaurant in town. The staff serving breakfast receive high praise with guests calling it a real feast. The quality and variety of the breakfast buffet is a highlight of the hotel and a definite value for money. Some guests suggest improvements could be made, such as offering more types of cheese, but overall the breakfast receives high marks.

Dinner
The dining experience at Mercure Benidorm received mixed reviews from guests. Some felt that the dinner buffet lacked variety and was repetitive with limited choices for hot meals and vegetarian options. However, others found the food to be excellent, made with fresh, local ingredients and offered plenty of choices. Despite some complaints about the buffet and service, many guests enjoyed both the breakfast and dinner options with some calling them "superlekker". Overall, while there were some issues with the dining experience, it did not detract from the overall enjoyment of the hotel.

Rooms
Mercure Benidorm offers a range of rooms with stunning views of the pool and surroundings. Though some guests noted the rooms were small or needed slight improvements, the majority found them spacious, well-appointed and comfortable, featuring modern amenities such as coffee machines and clothes steamers. Many appreciated the attention to detail, noting the high-quality linens and plush bathrobes and slippers. The hotel is beautiful and spotless with a tasteful and relaxed decor. Guests raved about the comfortable beds and great showers, as well as the beautiful gardens and spacious facilities. The hotel is newly refurbished and modern with beautiful decor and furnishings. The rooms and facilities are clean and well-maintained, offering excellent value for money. Overall, guests found the hotel and its rooms to be a comfortable and welcoming base to explore Benidorm.

Beds
The beds at Mercure Benidorm are highly praised by guests with many describing them as incredibly comfortable and spacious. The rooms are bright and inviting with guests sleeping soundly each night. Despite some comments about lack of space in toilet and shower areas, guests appreciate the comfort of the beds and pillows and some even wished they could take the bed home with them. Although there were a few negative comments about hard pillows, overall the comfort of the beds was a highlight of the stay.

Cleanliness
If you're looking for a clean and modern hotel, Mercure Benidorm is a great choice. Guests consistently note the hotel's cleanliness and overall care with many describing it as spotless or very clean. Even newly renovated, the hotel appears very well maintained and is often complimented for a great cleanliness. Rooms are described as lovely, comfortable and very clean. While some guests noted minor issues with room cleaning, overall the hotel's cleaning staff receive high marks for doing a brilliant job. The hotel's decor is described as beautiful with the exterior well-maintained and pleasing to the eye.

Staff
The staff of Mercure Benidorm hotel received overwhelming praise from guests in their reviews. Many described them as very good, attentive, friendly and helpful throughout their stay. Guests specifically highlighted Michel from reception, Miguel from the bar and Ali from the restaurant for going above and beyond to provide excellent service. The receptionists and breakfast staff were also commended for their warm welcome and professionalism. Despite a few negative reviews, the majority of guests found the staff to be accommodating and knowledgeable about the local area, making their stay enjoyable and comfortable. Additionally, guests appreciated the ease of parking and the staff's friendliness towards their pets. Overall, the positive reviews outweighed the negative and guests highly recommended this hotel for its excellent staff and clean facilities.

Pool
Guests of the Mercure Benidorm hotel absolutely loved the pool area and garden space at the hotel. The pool was described as "very beautiful", "wonderful" and "super cozy". Guests enjoyed lounging on the poolside sun loungers and appreciated the bar service for poolside drinks. The outdoor area near the pool was deemed "relaxing" and the pool was situated in a "wonderful garden". Visitors also appreciated the on-site spa and fitness center. While one guest noted that the pool was cold in March, others felt that the pool was a peaceful and comfortable retreat. The hotel's location, pool and garden were all highlighted as positives in guest reviews.

Parking
Guests of Mercure Benidorm have mixed reviews when it comes to parking at the hotel. Some felt that parking was impossible or limited with the hotel's paid parking options being expensive and even located off-site. However, there were positive comments about the public parking nearby, which made it easy for guests to find a spot. Although there were no mentions of staff offering to help with luggage or unload their car, some did appreciate the convenience of being able to park close to the hotel's entrance. Despite some minor issues, the majority of guests found alternative parking solutions without much trouble.

4 Star
Mercure Benidorm is a clean, modern hotel that many guests feel deserves a 5-star rating instead of its current 4. The hotel offers great value for money according to some guests, although others were disappointed with the lack of certain amenities such as tissues and toiletries. It seems that parking can be a challenge at times, but overall the facilities and services provided by the hotel are highly praised.

Outdoor Pool
Mercure Benidorm boasts an amazing outdoor pool and garden area with chill-out music and live performances in the lobby. Guests love the tranquil and relaxing atmosphere by the pool and appreciate the beautiful surroundings, including the magnificent Banian trees that encircle the heated pool. There are no negative mentions about the pool area, making it a great spot to unwind and soak up the sun.

Dog Friendly
Are you a dog lover looking for a hotel that welcomes your furry companion? Look no further than Mercure Benidorm! While some guests were surprised by the number of dogs at the hotel, the pet-friendly policy was appreciated by many. The staff were described as attentive and loving towards guests' pets, even providing beds, feeding stations and treats in the rooms. Dogs are allowed in all areas of the hotel except for the buffet, but they can join guests in the restaurant and at breakfast. While some guests felt the additional charge of €30 per night for their pet was steep, others understood that it may be necessary to cover any damages caused by other dogs. Overall, if traveling with your dog is essential, Mercure Benidorm is an excellent choice for dog-friendly facilities, exceptional service and a welcoming atmosphere.


Yes, Mercure Benidorm has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Mercure Benidorm.

Yes, Mercure Benidorm welcomes dogs.

Yes, parking facilities are available at Mercure Benidorm.

Yes, Mercure Benidorm has a gym.
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