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Summary of reviewsLa Estación is a well-reviewed hotel offering a range of positive amenities and conveniences for travelers. Its prime location right above Benidorm's main bus station, near the AP7 highway and close to the tram station makes it ideal for visitors who prioritize mobility and convenience. Though it sits some distance from Benidorm's bustling center and beaches, this positioning ensures a tranquil environment with guests often praising the peaceful setting and stunning city skyline views.
Dining experiences at La Estación are generally positive. The breakfast buffet is described as high-quality, extensive and excellent value for money, though some guests noted minor issues such as food temperature and variety. The dinner offerings receive mixed feedback: while praised for taste and value, some guests felt the selection could be more varied, especially for vegetarians and suggested better labeling and extended service hours.
The rooms at La Estación are consistently praised for their spaciousness, cleanliness and modern amenities. Guests appreciate the large, comfortable beds and the quiet atmosphere, which aids in a restful experience. While some noted minor maintenance issues like outdated furniture and soundproofing needs, the overall sentiment is positive, pointing to the clean and comfortable accommodations.
Cleanliness is a strong point for the hotel with most guests noting the high standards of daily housekeeping in both rooms and common areas. Occasional lapses were mentioned, but these did not significantly detract from the overall commendation for cleanliness.
The hotel's staff are another highlight, frequently described as friendly, helpful and professional. While there were isolated instances of less favorable interactions, the general consensus remains positive, appreciating the staff's dedication and multilingual capabilities.
WiFi services at the hotel are reliable and generally satisfactory with good connection speeds and coverage across the hotel, though a few guests experienced occasional connectivity issues.
The gym at La Estación is appreciated for its essential equipment and the fact that access is included in the room price. However, there's room for improvement in terms of equipment maintenance and variety. Nonetheless, it meets basic fitness needs for many guests and pairs well with the pool facilities.
The pool receives high praise for its clean, well-maintained and tranquil environment with ample seating and beautiful views, especially from the rooftop pool. It is particularly enjoyed by families and those seeking a relaxing stay.
Free and ample parking is a significant advantage for guests, particularly those traveling by car. The secure underground parking with direct hotel access is especially convenient, despite some concerns over cleanliness and security.
Families find La Estación to be a suitable choice due to its family-friendly atmosphere and spacious rooms that can comfortably accommodate larger groups. The pool area is a favorite among children, contributing to a pleasant family stay.
In summary, La Estación stands out for its excellent location, spacious and clean rooms, friendly and professional staff and valued amenities like the breakfast buffet, pool and parking facilities, making it a commendable option for travelers seeking a peaceful yet convenient stay in Benidorm. Show more
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Categories
Accessible Hotel
The hotel is one of the best accessible hotels in Benidorm. It offers facilities for disabled guests.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Cheap Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Junior Suite (2 Adults)Decorated in bright colours, this air-conditioned junior suite has a seating area. It features satellite TV, a minibar and a modern bathroom with a hairdryer. Some rooms offer free WiFi. A safety-deposit box is available for an extra fee.
Single RoomDecorated in bright colours, this air-conditioned room features satellite TV, a minibar and a modern bathroom with a hairdryer. Some rooms offer free WiFi. A safety-deposit box is available for an extra fee.
Double or Twin Room (2 Adults + 1 Child)Decorated in bright colours, this air-conditioned room features satellite TV, a minibar and a modern bathroom with a hairdryer. Some rooms offer free WiFi. A safety-deposit box is available for an extra fee.
Double or Twin Room (2 Adults)Decorated in bright colours, this air-conditioned room features satellite TV, a minibar and a modern bathroom with a hairdryer. Some rooms offer free WiFi. A safety-deposit box is available for an extra fee.
Double or Twin Room (2 Adults + 2 Children)This air-conditioned room features satellite TV, a minibar and a private bathroom with a bath and hairdryer. A safety-deposit box is available for an extra fee.
Double or Twin Room (3 Adults)This triple room features a minibar and air conditioning. A safety-deposit box is available for an extra fee.
Quadruple RoomOffering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned quadruple room offers a flat-screen TV with satellite channels, a wardrobe, parquet floors, a tiled floor as well as city views. The unit offers 2 beds.
Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned quadruple room features a flat-screen TV with satellite channels, a wardrobe, parquet floors, a tiled floor as well as city views. The unit has 2 beds.
Guest Reviews
8.1
Very Good
Location
La Estación offers a highly convenient location for travelers, especially those arriving by bus or car. Situated right above Benidorm's main bus station and close to the AP7 highway, it provides easy access for those looking to explore the area by public transport or vehicle. The hotel's proximity to the tram station further enhances its appeal for guests looking to venture into nearby towns like Altea or Calpe.
While it's noted that the hotel is somewhat removed from Benidorm's bustling center and beaches, many guests appreciate its tranquil setting. The distance from the main attractions translates into quieter stays, away from the noise and activity typically found in central Benidorm. Additionally, the availability of free parking is a significant advantage for those traveling by car.
Guests acknowledged that while the hotel is not ideal for those seeking a beach-centric vacation, the trade-off comes in the form of a peaceful environment and stunning views of the city skyline. For those willing to travel a bit, taxis and buses provide reasonably priced and accessible transport options to reach the beaches and downtown areas.
For travelers focused on convenience and mobility, the hotel serves as a suitable base for exploring the broader Benidorm area without the hassle of city-center congestion. Despite being located in an outdated shopping center, the overall strategic positioning near major transport links makes La Estación a practical choice for short stays or transit accommodation.
Breakfast
'La Estación' hotel receives generally favorable reviews for its breakfast offerings. Guests often describe the breakfast as very good, high-quality and excellent value for money. The buffet is praised for being extensive, varied and generous with many options to choose from, including both hot and cold dishes. Many appreciated the range of food available, including good pastries and croissants and the price of around 6-8 euros is often highlighted as an excellent deal.
However, some guests noted areas for improvement. There were mentions of the breakfast food being cold on certain days, lack of variety and the coffee not being up to par. Specific minor critiques included the absence of certain items like ham, cold cuts or turkey and a desire for more selection catering to British and Irish tastes. A few guests felt the quality did not quite match the expectations set by the hotel's four-star rating.
Overall, despite some noted shortcomings, the breakfast at 'La Estación' is generally well-received for its variety, value and quality, making it a highlight for many guests.
Dinner
Guests have had mixed experiences with the dinner offerings at 'La Estación' hotel. Many praised the food, describing it as excellent, spectacular and very good. The quality of the dining options is generally well-regarded with several choices available at the restaurant. The buffet dinner is a popular feature and has been noted for its good quality-price ratio, tasty meals and overall decent value.
However, there are recurring critiques about the limited variety and selection at the dinner buffet. Some guests felt that the options were not extensive enough and a bit repetitive with a particular need for more vegetarian choices. A few found the buffet to be a bit scarce and noted that beverages are not included in the meal, which can make dining feel expensive.
The ambiance of the dining area also received some less favorable comments with some describing it as sterile and lacking coziness. Service in the restaurant has room for improvement, according to a few reviews.
Overall, while the food quality is generally appreciated, there are suggestions for more variety and better labeling at the buffet, as well as extended dinner service hours to improve the dining experience.
Rooms
The guest reviews for 'La Estación' Hotel reveal a consistent appreciation for the spaciousness and cleanliness of the rooms. Many guests highlighted the large size of the rooms, comparing them to suites and noted that both the bedrooms and bathrooms are generously sized. Cleanliness is frequently praised, although a few comments mentioned specific instances where deeper cleaning was needed.
The comfort of the beds and the quality of sleep were positively received with mentions of XXL beds and quiet rooms contributing to a good night's rest. The rooms are equipped with modern amenities like air conditioning, which appears to work well, though some guests mentioned minor issues with fridge cleanliness and non-functioning light fixtures.
Views from the rooms, particularly those with balconies, were appreciated, providing a pleasant addition to the overall comfortable stay. The availability of free parking and English TV channels were additional perks appreciated by the guests.
However, some areas of improvement include outdated furniture and occasional maintenance needs such as malfunctioning TV signals and the need for better soundproofing. Overall, the reviews suggest that 'La Estación' offers spacious, clean and comfortable accommodations, making it a commendable choice for a budget-friendly stay.
Beds
At 'La Estación,' the beds have garnered a blend of feedback from guests, emphasizing both their comfort and size. Many visitors praised the beds for being large with terms like "XXL," "huge," and "big" frequently mentioned. Comfort was another key highlight with descriptors such as "comfortable," "comfy," and "cozy" recurrently used, alongside positive notes on the firm and snug mattresses. Some guests appreciated the memory foam mattresses and large, well-sized beds that contributed to a restful experience.
However, there were also notable concerns. Multiple reviews pointed out that the beds could be quite hard or firm, which was less favorable for some. A few guests mentioned the beds making noise, creaking with movement and experiencing issues like worn-out mattresses and squeaky bed bases. There were occasional reports of beds being too small or low to the ground and instances of discomfort leading to back pain.
Despite these mixed reviews, the dominant sentiment leans towards the beds at 'La Estación' being generally spacious and comfortable, offering a satisfactory sleep experience for most guests.
Cleanliness
La Estación hotel receives high praise for its cleanliness across most guest reviews. Individuals frequently highlight the hotel's exceptionally clean and spacious rooms. Many rooms are consistently described as spotless with some guests even noting that the maids maintain an impressively high standard of cleaning on a daily basis. The common areas and public facilities within the hotel are also recognized as very clean and well-maintained, contributing to an overall pleasant experience.
However, not all feedback is entirely positive. Some guests encountered isolated issues such as hair and stains on the sheets and occasional dustballs under the bed. A few reviews mentioned that certain areas like the bathroom mirrors and the floor needed more thorough cleaning. Exterior areas, including a derelict shopping center adjacent to the hotel, have also been criticized for lacking cleanliness.
Despite these few shortcomings, the overarching sentiment reflects a high level of satisfaction with the hotel's cleanliness and attentive housekeeping staff, making La Estación generally a clean and comfortable choice for visitors.
Staff
The reviews for the staff at 'La Estación' paint a clearly favorable picture, highlighting their exceptional dedication and professionalism. The reception staff frequently receive accolades for their friendliness and helpful nature, making the check-in process smooth and welcoming. Equally, the cafe and dining room staff are commended for their attentive service and polite demeanor, contributing significantly to a pleasant dining experience.
Moreover, comments frequently point out the overall consistency in kindness and attentiveness among all hotel employees. Whether it's solving issues quickly and efficiently or simply ensuring guests feel comfortable and well-attended, the staff's commitment to providing high-quality service stands out. Guests appreciate the multilingual capability of the staff, particularly their good command of English.
However, a few reviews do mention occasional lapses in friendliness and attentiveness at the reception. Despite these isolated instances, the general consensus remains overwhelmingly positive with numerous guests expressing their satisfaction with the professional, courteous and ever-helpful demeanor of the staff across various departments.
In summary, the staff at 'La Estación' are characterized by their friendliness, helpfulness and professionalism, ensuring that guests feel well-cared for and welcomed throughout their stay.
Wi-Fi
La Estación offers guests reliable and mostly commendable wifi services, which is included for free during your stay. Many visitors have highlighted the good wifi connection and effective internet access throughout the hotel. Guests appreciate the decent wi-fi speed and the powerful signals, especially in the lobby areas. Some reviewers specifically mentioned excellent WiFi that worked perfectly, even reaching into the rooms. However, there were some remarks about occasional connection issues and slow performance with a few guests experiencing problems connecting at times. Despite these hiccups, the availability of good WiFi and overall internet service is a consistent positive feature cited by many hotel patrons.
Gym
La Estación's gym receives mixed reviews from guests, who generally appreciate its presence but note room for improvement. Many highlight that the gym has essential equipment and is considered good or ok with some even describing it as complete compared to other renowned hotels. The inclusion of access to the gym and sauna in the room price is also viewed positively. However, several guests mention that the gym could use maintenance, citing broken, outdated or poorly maintained machines. While the gym is small and lacks a variety of equipment, it meets basic fitness needs for many travelers. Occasional loud music in the gym is also noted. Despite its shortcomings, the gym is seen as a useful facility during their stay, especially when paired with the pool.
Pool
La Estación hotel boasts an impressive array of positive feedback regarding its pool facilities. Guests frequently describe the pool area as lovely, beautiful and well-maintained, offering clear and inviting water. Its peaceful and tranquil atmosphere is appreciated with many noting it is not overcrowded, allowing for a relaxing experience.
Multiple visitors highlight the comfort and ample seating available around the outdoor pool, making it perfect for sunbathing. The rooftop pool, noted for its fabulous views, is particularly memorable and is often cited as one of the best spots in Benidorm.
Families find the pool enjoyable with children especially loving the experience. The combination of a good pool and a functional gym adds extra value for those looking for a mix of relaxation and fitness during their stay. Many reviews emphasize the cleanliness and maintenance of the pool, ensuring a pleasant experience year-round.
Although some reviewers mention the pool could be larger or offer more activities, overall, the swimming facilities at La Estación are highly regarded, contributing significantly to guests' positive stays.
Parking
La Estación provides a substantial advantage for motorists with its highly praised parking facilities. The hotel boasts ample free parking options, both covered and uncovered, ensuring guests always find a spot. Highlights include secure underground parking with direct access to the hotel, convenient for travelers with plenty of luggage. Many reviews appreciate the spaciousness and ease of access, making parking stress-free. Despite some concerns over cleanliness and security in certain areas, the overall feedback underscores the convenience and value of the complimentary parking, a notable asset especially in the busy locale of Benidorm.
Family
La Estación is a hotel that offers a variety of family-oriented amenities, making it an ideal location for a quiet family vacation. It presents a family-friendly atmosphere with suitable accommodations for those traveling with relatives. The hotel provides spacious family rooms that can comfortably fit up to five people, which is perfect for larger families or those seeking a more budget-friendly option.
Guests highlighted that children especially enjoyed the pool area, contributing to a great stay for the whole family. Additionally, the hotel is in a perfect location for guests with family nearby and offers a clean, welcoming environment.
Despite some concerns over safety, particularly with the windows posing a risk for children, the general consensus suggests that La Estación is ultimately a recommended spot for family visits. Families and kids appreciated the friendly atmosphere and appropriate amenities, ensuring a satisfying and enjoyable experience for all.
4 Star
La Estación is a hotel that claims a four-star rating, though opinions on whether it truly meets this standard vary among guests. Many see it as providing good value for its price, fitting comfortably within their expectations of a four-star establishment. Guests frequently mention the hotel's high standard of service and amenities, noting that it generally reflects the four-star rating. The comfort and quality of the accommodations also receive positive remarks with some impressed by the overall offering at a four-star level.
However, not all reviews are glowing. Several guests feel that the hotel is more on par with a three-star property, citing limited offerings, a scarce buffet and dining room quality not meeting four-star expectations. Some have gone as far as to state it lacks certain amenities typical of a four-star hotel and feel the star rating might be inflated. Despite these criticisms, the general consensus is that La Estación offers an overall good experience, making it an affordable option for those looking for four-star quality.
Business
For business travelers, 'La Estación' proves to be an ideal choice. With its peaceful ambiance, it offers the perfect environment for both work and rest, making it an excellent option for business stays. Many guests have highlighted its business-friendly facilities, such as good wifi, clean rooms and meeting rooms that cater to professional needs. The hotel's conference room is another asset, enhancing its appeal for work-related stays.
Convenient for short lead and two-day trips, it accommodates the quick pace of business travel efficiently. Additionally, the oversized parking is well-suited for large vehicles, adding to the convenience. Whether it's a brief stopover or an extended work trip, 'La Estación' comes highly recommended by business guests who appreciate its suitability for professional requirements.
Accessible
La Estación has received commendations for its accessibility features, ensuring a comfortable stay for guests with disabilities. The hotel offers accessible rooms and good overall accessibility, particularly from the highway and main road, making it a convenient choice for travelers. Guests have praised its wheelchair accessibility throughout the hotel, including ramp access to all areas and accessible restaurant amenities.
Despite a few challenges, such as difficult access to some services, uneven flooring and poorly lit areas, the hotel remains a favorable option for those seeking accessible accommodations. Some guests noted issues with direct access to the bus station via lifts, but found the hotel's proximity to the center advantageous.
Rooms are of a good size and cater well to accessible needs, reaffirming the hotel's commitment to inclusivity. While there were mentions of cleanliness issues with the elevator and parking access, the overall feedback highlights La Estación as a hotel with excellent accessibility features, suitable for guests requiring mobility support.
Outdoor Pool
Nestled in a picturesque setting, 'La Estación' boasts an outdoor pool that consistently garners praise from its guests. Showcasing a clean and inviting atmosphere, the pool is meticulously well-maintained, making it an attractive spot for relaxation. While some note that the pool area is small, it charms with its well-kept condition and serene ambiance. Guests appreciate the pool's strategic placement on a large terrace, offering a striking view, considered one of the best in Benidorm. The overall setting, including a solarium, complements the warm pool, making it a delightful retreat despite the absence of restaurant service nearby.
Romantic
La Estación offers a tranquil and romantic atmosphere, making it an ideal spot for couples seeking a peaceful getaway. Known for its quiet and cozy setting, the hotel is perfect for a romantic honeymoon or a short couple's retreat. Its charming and serene environment is highly praised by guests, who appreciate the romantic feel of the rooms and the picturesque outside seating areas. The hotel's quiet location provides an excellent backdrop for romance with many noting the beautiful views as a highlight of their stay. Overall, La Estación stands out as a couple-friendly destination, providing an idyllic and serene escape for those looking to reconnect in a romantic setting.
Yes, La Estación has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at La Estación.
No, La Estación doesn't allow dogs.
Yes, parking facilities are available at La Estación.