Hotel Deloix 4* Sup
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Deloix 4* Sup in Benidorm offers a tranquil retreat while maintaining proximity to key attractions such as the Benidorm Palace and Mundomar water park. Although slightly removed from the beach, guests appreciate the peaceful surroundings, lush greenery, and convenient access to public transportation, ensuring easy exploration of the area. The hotel strikes a balance between providing a serene atmosphere and offering various on-site entertainment options, making it an attractive choice for families.
Breakfast at the hotel is widely praised for its varied and plentiful options, catering to diverse tastes with high-quality dishes. Guests particularly enjoy standout items like chocolate & churros, despite minor concerns about the lack of natural juices and temperature of some hot dishes. Dinner follows with generally positive reviews, highlighting the delicious buffet-style offerings and welcoming atmosphere created by attentive staff. Although some guests wish for more variety and improved dish warmth, the dining experience remains an enjoyable aspect of their stay.
The hotel rooms are noted for their spaciousness and comfort, featuring modern amenities, private balconies, and contemporary bathrooms. The cleanliness of the rooms, alongside the hotel's overall well-maintained facilities, is a significant contributor to guest satisfaction. The dedicated housekeeping team ensures immaculate conditions, enhancing the hotel's reputation as a clean and welcoming destination.
Staff at Hotel Deloix are often commended for their friendliness and dedication, with various team members going above and beyond to create memorable experiences. The professional and efficient service extends to all departments, enriching the guest experience and fostering a warm, inviting atmosphere.
While the hotel's Wi-Fi service receives mixed feedback, with some guests praising its speed and availability, there are notable concerns about connectivity issues and a cumbersome login process. Meanwhile, the spa provides a calming environment, enhanced by its fantastic indoor pool and hydro-massage system. However, the spa occasionally faces criticism regarding cleanliness and service, suggesting areas for improvement.
The gym, though basic and catering mostly to families, lacks modern equipment and maintenance, indicating room for enhancement. On the other hand, the pool facilities are a highlight, with multiple indoor and outdoor options that delight guests of all ages. The pools are clean and well-maintained, offering a relaxing and enjoyable environment complete with jacuzzis, massage jets, and a rooftop pool for adults.
Overall, Hotel Deloix 4* Sup is recognized for its peaceful location, comfortable accommodations, excellent service, and diverse dining options, making it a favored choice for visitors seeking a relaxing getaway in Benidorm.
Categories
Breakfast at the hotel is widely praised for its varied and plentiful options, catering to diverse tastes with high-quality dishes. Guests particularly enjoy standout items like chocolate & churros, despite minor concerns about the lack of natural juices and temperature of some hot dishes. Dinner follows with generally positive reviews, highlighting the delicious buffet-style offerings and welcoming atmosphere created by attentive staff. Although some guests wish for more variety and improved dish warmth, the dining experience remains an enjoyable aspect of their stay.
The hotel rooms are noted for their spaciousness and comfort, featuring modern amenities, private balconies, and contemporary bathrooms. The cleanliness of the rooms, alongside the hotel's overall well-maintained facilities, is a significant contributor to guest satisfaction. The dedicated housekeeping team ensures immaculate conditions, enhancing the hotel's reputation as a clean and welcoming destination.
Staff at Hotel Deloix are often commended for their friendliness and dedication, with various team members going above and beyond to create memorable experiences. The professional and efficient service extends to all departments, enriching the guest experience and fostering a warm, inviting atmosphere.
While the hotel's Wi-Fi service receives mixed feedback, with some guests praising its speed and availability, there are notable concerns about connectivity issues and a cumbersome login process. Meanwhile, the spa provides a calming environment, enhanced by its fantastic indoor pool and hydro-massage system. However, the spa occasionally faces criticism regarding cleanliness and service, suggesting areas for improvement.
The gym, though basic and catering mostly to families, lacks modern equipment and maintenance, indicating room for enhancement. On the other hand, the pool facilities are a highlight, with multiple indoor and outdoor options that delight guests of all ages. The pools are clean and well-maintained, offering a relaxing and enjoyable environment complete with jacuzzis, massage jets, and a rooftop pool for adults.
Overall, Hotel Deloix 4* Sup is recognized for its peaceful location, comfortable accommodations, excellent service, and diverse dining options, making it a favored choice for visitors seeking a relaxing getaway in Benidorm.
Hotel near Golf Courses
Though not directly on a golf course, it is situated in a convenient location with access to golf courses nearby. The hotel offers comfortable accommodations and facilities suitable for a relaxing golf trip.
Hotel with Spa
This hotel features a spa offering various treatments and facilities, designed to promote relaxation and well-being. It is praised for its comfortable accommodations and dedicated spa services.
Family Friendly Hotel
This hotel features numerous indoor and outdoor pools, including a rooftop pool for adults and a mini water park for kids. It also offers an indoor kids' club with supervised activities and a colorful play area.
Romantic Hotel
Located in a quiet area outside Benidorm, this hotel offers a modern spa and comfortable accommodations. Its peaceful setting and relaxing amenities make it ideal for a romantic retreat.
Hotel with Swimming Pool
Hotel Deloix offers several pools, including indoor and outdoor options, catering to different preferences and weather conditions. The pools are surrounded by gardens and offer a relaxing environment.
Heated Pool Indoor Pool Children's Pool Outdoor Pool
Hotel with Free Wi-Fi
This 4-star superior hotel offers free Wi-Fi, ensuring guests can stay connected. It provides a comfortable and well-equipped environment for both leisure and business travelers.
Business Hotel
This 4-star Superior hotel is designed for business & events, offering over 16,000 ft² of interior spaces suitable for meetings, conferences, and product presentations. It features panel separation for flexible room configurations and exclusive outdoor spaces for gala dinners. The hotel also provides a spa and heated Aqua Center for relaxation.
Hotel with Parking
This hotel provides parking facilities along with superior amenities and is well-located in Benidorm, offering easy access to attractions.
Accessible Hotel
Hotel Deloix 4* Sup provides facilities for disabled guests, including accessible parking. Specific bathroom features include lower bathroom sinks, higher level toilets, and toilets with grab rails. The hotel offers barrier-free access and a wheelchair accessible lift.
Hotel with Gym
The hotel features a modern fitness center with weight and cardio machines, available for free to hotel guests. They also offer unique rooftop padel tennis facilities.
4-Star Hotel
The hotel's 'Sup' designation highlights its superior amenities and services. Guests can enjoy a high-quality experience, making it a comfortable and well-equipped choice.
Hotel with Outdoor Pool
This hotel has multiple pools catering to different age groups and preferences, including a children's pool with slides and a quieter adult pool. The pool area also features a spacious sun terrace with loungers and parasols.
Hotel with Children's Pool
Hotel Deloix Aqua Center boasts a colorful kids water area complete with slides and games, a splash park featuring water jets, a tipping bucket, and climbing equipment, and an indoor Aqua Center with pools suitable for family enjoyment.
Hotel with Indoor Pool
Hotel Deloix 4* Sup features an indoor swimming pool as part of its spa and wellness center. The aqua center area includes the indoor pool with water jets, waterfalls, and hot tubs.
Hotel with Heated Pool
This hotel offers extensive heated pool facilities in its Aqua Center, including up to five different swimming pools. Guests can enjoy a heated indoor area with water jets, currents, waterfalls, and Jacuzzis, available for use throughout the year.
Guest Reviews
Hotel Deloix 4* Sup is strategically situated in a peaceful and quiet area of Benidorm, offering tranquility away from the hustle and bustle of the city. Its location strikes a balance by being close enough to key attractions, such as the Benidorm Palace and the Mundomar water park, while remaining distant enough to avoid the busy nightlife of the city center. This location seems to be ideal for families and those seeking a serene vacation experience without being completely detached from the action. Although the hotel is a bit farther from the beach, around a 20 to 30-minute walk or a short taxi ride, the accessibility to public transport with a bus stop right outside the hotel compensates for this distance, making it easy to reach the beach and other central spots. The surrounding area boasts lush greenery and is conveniently located near a good selection of bars and restaurants. Guests appreciate the easy parking and the fact that, despite the distance from the beach, the hotel features enough on-site offerings to keep visitors entertained and satisfied. For those visiting with specific venues or events in mind, such as the Benidorm Palace shows, the hotel’s proximity makes it a particularly attractive choice. It mirrors the atmosphere of a peaceful oasis amid a lively resort, providing guests a quiet retreat with well-maintained gardens and facilities that ensure a comfortable and enjoyable stay.
Breakfast at Hotel Deloix 4* Sup generally receives high praise from guests, reflecting a positive dining experience. Visitors frequently highlight the extensive and varied buffet, which caters to a wide range of tastes, offering both sweet and savory options. The quality of the food is often noted, with many describing it as delicious and exceptional. Guests appreciate the sheer abundance and selection available, from traditional hot dishes to lighter, healthier choices.
Standout items such as chocolate with churros and fried eggs receive specific mentions for their taste, and although the buffet is not the largest, it compensates with quality options. The cleanliness and attentive staff also enhance the breakfast experience, adding to the overall satisfaction of guests.
However, some reviews point out areas for improvement. Issues like the lack of natural juice options and the temperature of hot dishes were noted, with a few guests expressing disappointment in the quality of pastries and coffee. Despite these criticisms, the consensus remains positive, with the breakfast being considered a highlight of the hotel's offerings and well worth experiencing during a stay.
The dinner experience at Hotel Deloix 4* Sup offers a mixed range of feedback, predominantly positive with some areas for improvement. The dining service is generally praised for its quality and the seamless buffet-style offering that allows guests to enjoy a variety of foods. Many found the dinner options to be plentiful, providing an array of hot and cold dishes. The buffet is often commended for its delicious cuisine and impressive range, with guests particularly appreciating the fresh products available.
Guests highlight the varied and pleasant taste of the food, noting that it tends to be better than one might find elsewhere. The buffet occasionally includes delightful grill options, enhancing the dining experience. The atmosphere during meals is welcoming, supported by the friendly and helpful staff, adding to a pleasant, calming environment for guests to enjoy.
Despite the positive reviews, some guests feel the food variety could be improved, citing an occasional lack of options catering to specific nationalities, and some dishes not meeting the expected standards for a superior four-star establishment. Concerns regarding the temperature of the food are noted, with meals sometimes being served cold or lacking in warmth, leading some guests to eat out despite paying for half-board.
Overall, guests appreciate the plentiful offering but suggest enhancing the diversity and quality to match the hotel's superior rating. With its generally pleasant array of meals and the possibility of dining multiple times from the buffet, staying at Hotel Deloix offers a fulfilling culinary experience that caters to guests with varying tastes and preferences.
Hotel Deloix 4* Sup offers an outstanding experience for guests seeking spacious and comfortable accommodations. The rooms are consistently praised for their large size, impeccable cleanliness, and modern amenities. With features such as private balconies and well-designed terraces, guests can enjoy scenic views and relax in a serene environment. The beds are exceptionally comfortable, enhancing the restful atmosphere that permeates each room. Many reviews highlight the spacious bathrooms, noting plenty of light and contemporary fixtures, which add to the overall comfort and convenience. In addition to clean and airy living spaces, the hotel is recognized for its smart, modern aesthetic and well-maintained facilities, creating a welcoming atmosphere throughout. The attentive housekeeping staff ensures that cleanliness is maintained daily, contributing to the property's immaculate reputation. Whether traveling solo, as a couple, or with a family, this hotel consistently exceeds expectations, making it an excellent choice for those seeking a pleasant and stress-free stay.
Hotel Deloix 4* Sup has earned a reputation amongst guests for offering a generally comfortable sleeping experience. Many appreciated the comfort and spaciousness of the beds, often highlighting them as a positive aspect of their stay. Guests consistently described the beds as very comfortable, with some also praising the accompanying pillows. In terms of room size, spacious and cozy seemed to be common themes, contributing to an overall positive impression.
However, there were a few critiques, with some guests finding their beds a bit firm or their mattresses too hard, suggesting a need for update or replacement. In some instances, sofa beds and twin beds did not meet guest satisfaction, indicating room for improvement in these areas. Despite this, the consensus points towards a comfortable sleep experience that generally enhances guest satisfaction.
Hotel Deloix 4* Sup is renowned for its remarkable cleanliness and well-maintained facilities, creating an inviting atmosphere for guests seeking a comfortable and tidy stay in the Valencia region. Numerous reviews highlight the immaculate conditions throughout the hotel, with spotless rooms that offer a spacious and cozy environment. The dedicated housekeeping team ensures daily upkeep of rooms, maintaining a high standard of cleanliness that contributes significantly to guest satisfaction.
The hotel facilities, including leisure areas and pools, are consistently described as clean and modern, providing an ideal setting for relaxation and recreation. Families particularly appreciate the clean spaces and the thoughtful organization of pool areas, enhancing the overall experience for travelers with children.
While most guests praise the exceptional cleanliness, there are occasional mentions of areas needing attention, such as the stairs and specific facilities. Despite these isolated concerns, the general consensus is overwhelmingly positive, with guests frequently commending the hotel for its sparkling cleanliness and effective maintenance.
The attentive staff contributes further to the hotel's charm, fostering a friendly and inviting atmosphere. The combination of clean, comfortable accommodations and a pleasant ambiance makes Hotel Deloix 4* Sup a favored choice for visitors to the region, offering everything needed for an enjoyable vacation.
Hotel Deloix 4* Sup truly shines with the hospitality and professionalism of its staff, which is consistently highlighted in guest reviews. Travelers appreciate the friendliness and attentiveness of team members across various departments—whether it's the welcoming reception, the dedicated housekeeping, or the engaging animation team. Guests often mention how the staff go above and beyond to ensure their experience is memorable and stress-free. Names such as Patricia at reception and entertainers like Antonio and Saray leave lasting impressions due to their superb service and kindness.
The staff are not only attentive but also exhibit a sense of professionalism and efficiency, providing quick service and displaying readiness to resolve any issues that may arise. Moreover, the pool bar staff and lifeguards receive particular praise for their friendly demeanor, enhancing the overall guest experience. Despite a few notes of linguistic barriers with some staff not speaking French, guests generally appreciate the willingness of the team to assist, making all visitors feel valued.
Overall, the hotel's team creates an inviting atmosphere, combining quality service with impeccable treatment, which contributes to a calm and enjoyable stay. The facilities complement the staff's efforts, with cleanliness and well-maintained areas adding to the appeal. Exceptional food further enriches the stay, with well-prepared meals often mentioned in conjunction with superior service in the restaurant. Whether visiting for leisure or family fun, the enthusiastic and sweet animation team also ensures that children are entertained with engaging activities. The staff's commitment to hospitality makes the hotel an ideal choice for a relaxing and pleasant getaway.
Hotel Deloix 4* Sup appears to offer mixed experiences with its Wi-Fi connectivity. On the positive side, some guests have praised the Wi-Fi for its excellent speed and availability throughout the hotel without any extra charges. This suggests that in certain areas or at certain times, the internet service meets expectations.
However, numerous guests have reported various issues related to the Wi-Fi service. Complaints range from the inability to connect to the network at all, particularly on the third floor, to experiencing poor performance and slow speeds. A frequent concern highlights a cumbersome process that requires guests to visit reception to link their device, and others have noted the need for repeated logins every five minutes, which can detract from a seamless experience.
Additionally, some guests have mentioned that the internet service is not included with the room cards and may require a separate purchase, although a nominal fee of 3 euros for four days is cited as an option. Despite these drawbacks, the hotel's atmosphere and staff, particularly at the front desk and bar, received commendation, suggesting a generally supportive and pleasant environment even amidst connectivity issues. Overall, while the Wi-Fi service has potential, it seems the hotel could benefit from addressing these recurring concerns to enhance the guest experience.
The spa at Hotel Deloix 4* Sup has received a mix of feedback, but many guests have praised its calming and relaxing environment enhanced by its soothing scent. While some visitors highlight the fantastic indoor pool complete with a comprehensive hydro-massage system, others find the quality of facilities, including the jacuzzis and pools, to be above expectations, with a good balance of quality and price. The spa services are often described as very good, adding a comforting and peaceful aspect to the stay.
Despite these positives, the spa has also faced criticism, especially concerning cleanliness and service. Some guests were disappointed by its crowded nature or suggested the facilities needed better maintenance for a more satisfactory experience. There were complaints about the spa not being very clean and issues with accessibility, particularly for those with mobility concerns.
Overall, while the spa offers a peaceful retreat for many, with features included in the room price, it could improve in communicating its offerings and enhancing the level of service provided.
The gym at Hotel Deloix offers basic facilities that cater largely to families, providing entertainment options for children. However, the equipment, including treadmills and ellipticals, is notably outdated, with issues such as broken machines and seats that can't be adjusted, hinting at a lack of regular maintenance. This results in an overall experience that leaves room for improvement. The setup is described as limited, lacking free weights and featuring a poor selection of equipment, diminishing the gym’s appeal to fitness enthusiasts. Extra towels are provided for users, showing some thoughtfulness in amenities, but the gym opens late at 10 AM, which might not suit early risers seeking to maximize their day. Despite these drawbacks, the inclusion of the gym within the room price, alongside the spa and indoor pool, remains a notable attraction for the hotel.
Hotel Deloix 4* Sup offers an impressive array of swimming pool facilities that leave a lasting impression on its guests. This family-friendly hotel boasts a multitude of both indoor and outdoor pools, each catering to different needs and preferences. Guests rave about the heated indoor pools, which are especially popular on chilly days. These facilities include jacuzzis and thermal jets, providing a spa-like experience that many find outstanding.
The outdoor pools are equally celebrated, with their spaciousness and massage jets enhancing the experience for both adults and children. The hotel's rooftop pool is designated for adults, providing a serene escape with sweeping views. There's also a children's pool complete with slides and play equipment, which is a hit with the younger guests. The entire pool area is noted for its cleanliness, ample sunbeds, and well-maintained garden surroundings, making it an ideal spot for relaxation and enjoyment.
With wonderful pools at the heart of its offerings, Hotel Deloix ensures an enjoyable stay for guests seeking both fun and relaxation. The diverse pool options, combined with thoughtful amenities and a welcoming atmosphere, establish the hotel as a prime choice for families and couples alike.
Hotel Deloix 4* Sup offers a convenient parking experience for its guests, ensuring that travelers have multiple options to suit their preferences. There is ample parking space available, both in the underground garage and on the streets nearby. The on-site underground parking is noted for its security and ease of access, though it comes at a modest extra cost that some guests consider reasonable. For those looking to minimize expenses, free street parking is often available in the area, making it a practical choice during peak seasons like August. The hotel's location is advantageous for those planning to visit local attractions like the Benidorm Palace, and parking remains uncomplicated, with several easily accessible spots nearby. With secure underground parking and alternative free street parking, guests can rest assured of finding a parking solution that best suits their needs.
Hotel Deloix 4* Sup stands out as an exceptional destination for families, offering a wide range of activities and amenities tailored for children. The hotel provides a lively and welcoming family atmosphere, making it a perfect choice for a family vacation. Parents appreciate the well-organized children's activities, including a dedicated Kids Club, entertaining pools with slides, and both indoor and outdoor play areas. These facilities ensure that kids remain entertained throughout their stay. The staff, known for their friendly and professional approach, add to the overall positive experience by engaging with children and creating memorable moments.
With three swimming pools, including two outdoor and one heated indoor pool, the hotel offers plenty of options for swimming, playing, and relaxation. Additionally, the spacious rooms and tasty buffet are highlights for families, ensuring comfort and satisfaction for both parents and kids. The combination of excellent service, diverse children's entertainment, and family-friendly amenities makes Hotel Deloix an ideal spot for families with kids of all ages. The tranquil setting and the strategic location further enhance its appeal as a superb family-friendly destination. Whether traveling with young children or teenagers, this hotel guarantees an enjoyable and relaxing stay for everyone.
Hotel Deloix 4* Sup in Benidorm has a varied range of reviews when it comes to its four-star rating, facilities, and services. On the positive side, the hotel is described as having good amenities, superb pools, and excellent rooms, with some guests acknowledging it as a top-notch establishment among the top tier in Benidorm. The ambiance and appearance align well with the expectations for a 4-star rating, leaving some guests singing its praises and positioning it among the better options in the area.
However, there are notable concerns regarding some of the hotel's offerings, which seem to fall short of the 4-star superior classification it advertises. Criticisms are commonly leveled at the culinary experience, with guests suggesting that the food lacks the quality, variety, and standards expected of a hotel of this class. The buffet, in particular, appears basic and somewhat repetitive, contributing to the perception that dining is not up to par. Additionally, some guests pointed out that the cleanliness and decor of the rooms could use improvement, aligning with other observations that the hotel may feel more akin to a 3-star establishment.
Challenges with service are also noted, including a perceived lack of organization among restaurant staff and occasional unfriendliness. Amenities such as tea-making facilities, natural orange juice, and room hygiene kits that guests often expect were missing. Despite these shortcomings, the hotel still holds promise for many visitors who see it as a decent choice, attributable to its good facilities and being well-equipped for what it purports to offer.
Hotel Deloix 4* Sup is a haven for families traveling with children, especially when it comes to their pool and recreation facilities. The hotel boasts an impressive children's pool equipped with fun slides and engaging water play equipment, ensuring endless entertainment for the young ones. This area is complemented by a variety of children's attractions, such as indoor and outdoor playgrounds, giving kids plenty of space to play and enjoy themselves.
Though it's noted that the children's pool tends to be in the shade and can remain quite cold throughout the day, the overall setup is designed to captivate children's imaginations. The availability of a kids' splash park, ball pits, and a dedicated kids' club with activities further enhance the appeal for families. Adding to this are the excellent facilities aimed at accommodating children of all ages, making the hotel a preferred choice for those seeking a kid-friendly environment.
Overall, the children's area at Hotel Deloix 4* Sup stands out for its thoughtful design and comprehensive features, offering a delightful experience for children and peace of mind for parents.
The heated pool at Hotel Deloix 4* Sup receives consistently positive feedback from guests, with many expressing enjoyment and relaxation during their stay. The heated pools are described as a perfect feature, especially appreciated by families looking to unwind. They are noted for their suitability for individuals and families alike, providing a pleasant retreat regardless of the weather. However, it is worth mentioning that some guests experienced limitations with the outdoor pool, which was unheated during colder months, and there were instances when the heated pool was not operating. Despite these minor setbacks, the heated pools remain a highlight for many visitors.
Hotel Deloix 4* Sup offers a pleasant pool experience that receives high praise from guests. The hotel features a variety of pools, including an impressive large outdoor pool that caters to both adults and children. Additionally, there is an adult-only pool on the roof, providing an exclusive space for relaxation. Guests particularly appreciate the heated pools, perfect for any weather conditions. The entire pool area maintains a spotless appearance, enhancing the overall attractiveness for visitors seeking leisure and comfort. Conveniently located away from the city's hustle yet just a short walk to Benidorm's amenities, the hotel offers a serene escape without the long-distance travel. The children's pool benefits from morning sunshine, while the outdoor pool area includes a mini water park, adding to the entertainment options on offer. The pools are noted for their lovely surroundings, good size, and the inclusion of an inviting outdoor terrace, making this hotel an excellent choice for both families and adults looking for a complete poolside retreat.
The indoor pool at Hotel Deloix 4* Sup is highly praised by its guests for its exceptional features and overall experience. Families and solo travelers alike find the indoor swimming pools to be very nice and especially pleasant during winter months when guests can enjoy two heated pools regardless of the weather conditions. Although the water temperature isn't overly warm, the pool's complete hydro-massage system allows for a relaxing experience with jets and jacuzzis enhancing the enjoyment.
In addition to the indoor facilities, the hotel's outdoor pools receive commendations, offering ample options for those looking to dip their toes in both indoor and outdoor settings. The convenience of having access to both types of pools ensures that guests can enjoy swimming in comfort and style. Overall, the indoor pools at Hotel Deloix 4* Sup are regarded as a fantastic amenity, contributing to a refreshing and rejuvenating stay.
Location Show Map
Location
Breakfast
Standout items such as chocolate with churros and fried eggs receive specific mentions for their taste, and although the buffet is not the largest, it compensates with quality options. The cleanliness and attentive staff also enhance the breakfast experience, adding to the overall satisfaction of guests.
However, some reviews point out areas for improvement. Issues like the lack of natural juice options and the temperature of hot dishes were noted, with a few guests expressing disappointment in the quality of pastries and coffee. Despite these criticisms, the consensus remains positive, with the breakfast being considered a highlight of the hotel's offerings and well worth experiencing during a stay.
Dinner
Guests highlight the varied and pleasant taste of the food, noting that it tends to be better than one might find elsewhere. The buffet occasionally includes delightful grill options, enhancing the dining experience. The atmosphere during meals is welcoming, supported by the friendly and helpful staff, adding to a pleasant, calming environment for guests to enjoy.
Despite the positive reviews, some guests feel the food variety could be improved, citing an occasional lack of options catering to specific nationalities, and some dishes not meeting the expected standards for a superior four-star establishment. Concerns regarding the temperature of the food are noted, with meals sometimes being served cold or lacking in warmth, leading some guests to eat out despite paying for half-board.
Overall, guests appreciate the plentiful offering but suggest enhancing the diversity and quality to match the hotel's superior rating. With its generally pleasant array of meals and the possibility of dining multiple times from the buffet, staying at Hotel Deloix offers a fulfilling culinary experience that caters to guests with varying tastes and preferences.
Rooms
Beds
However, there were a few critiques, with some guests finding their beds a bit firm or their mattresses too hard, suggesting a need for update or replacement. In some instances, sofa beds and twin beds did not meet guest satisfaction, indicating room for improvement in these areas. Despite this, the consensus points towards a comfortable sleep experience that generally enhances guest satisfaction.
Cleanliness
The hotel facilities, including leisure areas and pools, are consistently described as clean and modern, providing an ideal setting for relaxation and recreation. Families particularly appreciate the clean spaces and the thoughtful organization of pool areas, enhancing the overall experience for travelers with children.
While most guests praise the exceptional cleanliness, there are occasional mentions of areas needing attention, such as the stairs and specific facilities. Despite these isolated concerns, the general consensus is overwhelmingly positive, with guests frequently commending the hotel for its sparkling cleanliness and effective maintenance.
The attentive staff contributes further to the hotel's charm, fostering a friendly and inviting atmosphere. The combination of clean, comfortable accommodations and a pleasant ambiance makes Hotel Deloix 4* Sup a favored choice for visitors to the region, offering everything needed for an enjoyable vacation.
Staff
The staff are not only attentive but also exhibit a sense of professionalism and efficiency, providing quick service and displaying readiness to resolve any issues that may arise. Moreover, the pool bar staff and lifeguards receive particular praise for their friendly demeanor, enhancing the overall guest experience. Despite a few notes of linguistic barriers with some staff not speaking French, guests generally appreciate the willingness of the team to assist, making all visitors feel valued.
Overall, the hotel's team creates an inviting atmosphere, combining quality service with impeccable treatment, which contributes to a calm and enjoyable stay. The facilities complement the staff's efforts, with cleanliness and well-maintained areas adding to the appeal. Exceptional food further enriches the stay, with well-prepared meals often mentioned in conjunction with superior service in the restaurant. Whether visiting for leisure or family fun, the enthusiastic and sweet animation team also ensures that children are entertained with engaging activities. The staff's commitment to hospitality makes the hotel an ideal choice for a relaxing and pleasant getaway.
Wi-Fi
However, numerous guests have reported various issues related to the Wi-Fi service. Complaints range from the inability to connect to the network at all, particularly on the third floor, to experiencing poor performance and slow speeds. A frequent concern highlights a cumbersome process that requires guests to visit reception to link their device, and others have noted the need for repeated logins every five minutes, which can detract from a seamless experience.
Additionally, some guests have mentioned that the internet service is not included with the room cards and may require a separate purchase, although a nominal fee of 3 euros for four days is cited as an option. Despite these drawbacks, the hotel's atmosphere and staff, particularly at the front desk and bar, received commendation, suggesting a generally supportive and pleasant environment even amidst connectivity issues. Overall, while the Wi-Fi service has potential, it seems the hotel could benefit from addressing these recurring concerns to enhance the guest experience.
Spa
Despite these positives, the spa has also faced criticism, especially concerning cleanliness and service. Some guests were disappointed by its crowded nature or suggested the facilities needed better maintenance for a more satisfactory experience. There were complaints about the spa not being very clean and issues with accessibility, particularly for those with mobility concerns.
Overall, while the spa offers a peaceful retreat for many, with features included in the room price, it could improve in communicating its offerings and enhancing the level of service provided.
Gym
Pool
The outdoor pools are equally celebrated, with their spaciousness and massage jets enhancing the experience for both adults and children. The hotel's rooftop pool is designated for adults, providing a serene escape with sweeping views. There's also a children's pool complete with slides and play equipment, which is a hit with the younger guests. The entire pool area is noted for its cleanliness, ample sunbeds, and well-maintained garden surroundings, making it an ideal spot for relaxation and enjoyment.
With wonderful pools at the heart of its offerings, Hotel Deloix ensures an enjoyable stay for guests seeking both fun and relaxation. The diverse pool options, combined with thoughtful amenities and a welcoming atmosphere, establish the hotel as a prime choice for families and couples alike.
Parking
Family
With three swimming pools, including two outdoor and one heated indoor pool, the hotel offers plenty of options for swimming, playing, and relaxation. Additionally, the spacious rooms and tasty buffet are highlights for families, ensuring comfort and satisfaction for both parents and kids. The combination of excellent service, diverse children's entertainment, and family-friendly amenities makes Hotel Deloix an ideal spot for families with kids of all ages. The tranquil setting and the strategic location further enhance its appeal as a superb family-friendly destination. Whether traveling with young children or teenagers, this hotel guarantees an enjoyable and relaxing stay for everyone.
4 Star
However, there are notable concerns regarding some of the hotel's offerings, which seem to fall short of the 4-star superior classification it advertises. Criticisms are commonly leveled at the culinary experience, with guests suggesting that the food lacks the quality, variety, and standards expected of a hotel of this class. The buffet, in particular, appears basic and somewhat repetitive, contributing to the perception that dining is not up to par. Additionally, some guests pointed out that the cleanliness and decor of the rooms could use improvement, aligning with other observations that the hotel may feel more akin to a 3-star establishment.
Challenges with service are also noted, including a perceived lack of organization among restaurant staff and occasional unfriendliness. Amenities such as tea-making facilities, natural orange juice, and room hygiene kits that guests often expect were missing. Despite these shortcomings, the hotel still holds promise for many visitors who see it as a decent choice, attributable to its good facilities and being well-equipped for what it purports to offer.
Children's Pool
Though it's noted that the children's pool tends to be in the shade and can remain quite cold throughout the day, the overall setup is designed to captivate children's imaginations. The availability of a kids' splash park, ball pits, and a dedicated kids' club with activities further enhance the appeal for families. Adding to this are the excellent facilities aimed at accommodating children of all ages, making the hotel a preferred choice for those seeking a kid-friendly environment.
Overall, the children's area at Hotel Deloix 4* Sup stands out for its thoughtful design and comprehensive features, offering a delightful experience for children and peace of mind for parents.
Heated Pool
Outdoor Pool
Indoor Pool
In addition to the indoor facilities, the hotel's outdoor pools receive commendations, offering ample options for those looking to dip their toes in both indoor and outdoor settings. The convenience of having access to both types of pools ensures that guests can enjoy swimming in comfort and style. Overall, the indoor pools at Hotel Deloix 4* Sup are regarded as a fantastic amenity, contributing to a refreshing and rejuvenating stay.
Yes, Hotel Deloix 4* Sup has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Hotel Deloix 4* Sup.
No, Hotel Deloix 4* Sup doesn't allow dogs.
Yes, parking facilities are available at Hotel Deloix 4* Sup.
Yes, Hotel Deloix 4* Sup has a gym.
Location Show Map
More Options
