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Summary of reviewsHotel Perlatto stands out as a welcoming destination, appreciated for its prime location, comfort, cleanliness, and attentive service. Situated in the heart of Bello, the hotel offers easy access to popular local spots like Bello Park and the metro, making it an ideal base for exploring the area. Guests appreciate the convenient proximity to various shops and attractions, combined with a quiet and pleasant environment that enhances their stay. The addition of parking facilities is a further convenience for those traveling by car.
The rooms at Hotel Perlatto are frequently praised for their spaciousness, comfort, and cleanliness. Guests highlight the ample space and comfortable beds, ensuring a restful and peaceful stay. While there are some concerns about room lighting and ventilation, the overall feedback is positive, with commendations for the value for money offered by the clean and well-maintained accommodations.
The hotel's staff is noted for delivering exceptional customer service, contributing to a warm and welcoming atmosphere. The team is lauded for their friendliness and attentiveness, with specific mention of a receptionist named Angy, who enhances the guest experience with her delightful demeanor. While there are occasional critiques regarding responsiveness, the overall impression is of a dedicated team committed to guest satisfaction.
Despite the positive features, the hotel faces some challenges with its Wi-Fi service, as guests often report weak signals and connectivity issues, particularly in rooms located at the back of the hotel. Travelers heavily reliant on strong internet access may find this aspect lacking.
The beds receive mixed reviews, with many guests enjoying their size and comfort, though some suggest improvements due to stiffness or noise. Despite these minor issues, the overall satisfaction with space and general comfort persists.
In summary, Hotel Perlatto is a favored choice for travelers seeking convenience, comfort, and attentive service in a central location, with minor areas for improvement that do not overshadow the overall positive experience.
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