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Boutique-style Hotel
Part of Hilton's upscale Curio Collection brand, this hotel in the Galapagos offers a unique stay on Santa Cruz Island. It combines brand standards with a distinctive location.
Luxury Hotel
Located on Santa Cruz Island, this hotel offers a luxurious base for exploring the Galapagos. It provides high-end amenities and service in a unique natural environment.
Hotel Taking Steps Towards Sustainability
This hotel adheres to Hilton's 'Travel with Purpose' ESG strategy and holds three third-party sustainability certifications. It features a water reduction system that reuses rainwater and recycles almost 90% of its residues. The hotel implements a Miconia and Scalesia Reforestation Program and a Plant-a-Tree Program. It also operates an on-site produce farm for its restaurants, sourcing island-specific ingredients, and integrates local textiles and hand-crafted furniture from local artisans.
Hotel for Honeymoon
Located in the highlands of Santa Cruz, this hotel offers a secluded and luxurious experience. Its spacious suites and villas, combined with personalized service and gourmet dining, create a romantic and memorable stay. The hotel's unique location allows for exploring the island's natural beauty and enjoying intimate moments.
Hotel with Spa
Located in the Galapagos, the Royal Palm offers a luxurious spa experience. It provides a range of treatments inspired by the islands' unique environment, ensuring a relaxing and rejuvenating stay.
Family Friendly Hotel
This hotel provides a luxurious experience with spacious accommodations and personalized service, making it suitable for families seeking comfort and convenience. It is located in a serene area, offering a tranquil environment for both parents and children. The hotel also offers tailored experiences for families.
What percentage of your guests are families?Under 50%
Please suggest which room type a family with one child should choose and where the child will sleep: Casitas with two queen size beds Highland Villas with two queen size beds
Please suggest which room type a family with two children should choose and where the children will sleep: Family Villas Casita with a king size bed interconnected to a Casita with two queen size beds
Please suggest which room type a family with three children should choose and where the children will sleep: Family Villas Casita with a king size bed interconnected to a Casita with two queen size beds
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: Any room will work Cots have a price of $ 100 per night
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: Rooms with two queen size beds Cots have a price of $ 100 per night
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: Rooms with two queen size beds Cots have a price of $ 100 per night
Baby cot details:Max age:2 Cost: $ 100
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Do you offer babysitting/child services?No
Additional amenities for children:
Games room
Kid meals
Answers last updated by Royal Palm Galapagos, Curio Collection Hotel by Hilton
Located in the Galapagos, this hotel offers luxurious accommodations and stunning natural surroundings. It provides an intimate and unique experience for couples.
Hotel with Swimming Pool
This hotel offers luxurious accommodations with amenities including a swimming pool and private Jacuzzi in each room. It also provides services such as a tennis court, gym, massage room, and tour services for a relaxing and activity-filled stay.
Outdoor Pool
Name of the pool:main pool
Location of the pool:Outdoor pool
When is the pool open?All year
Opening hours:07:30 - 18:30
Around the pool, there are also available:
WC
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?No
Is the pool accessible to persons with disabilities?No
Answers last updated by Royal Palm Galapagos, Curio Collection Hotel by Hilton
This hotel features the largest and most spacious rooms in Santa Cruz and 190 hectares of private land with natural trails. It also has meeting rooms and a business center. The hotel provides the best internet connection on the island, meeting facilities, and filtered drinking water.
5-Star Hotel
Located in the Galapagos, the Royal Palm offers luxurious accommodations and exclusive access to the islands' unique wildlife and landscapes. It provides a serene retreat with personalized service and exceptional amenities.
Hotel where Extra Health & Safety Measures Have Been Taken
This hotel likely adheres to Hilton's CleanStay program, which includes enhanced cleaning and disinfection protocols. It offers a high standard of hygiene and safety, ensuring a comfortable and secure stay for guests in the Galapagos Islands.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 12 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: There is a protocol given by the local authorities that we have to follow
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Buffett
Has the hotel closed during the pandemic? Yes Reopening Date: 08/14/2020
Answers last updated by Royal Palm Galapagos, Curio Collection Hotel by Hilton
This luxury hotel features an outdoor swimming pool, a hot tub, and spa facilities. The pool area offers both shaded and non-shaded lounge areas, perfect for relaxation. The hotel is set in the Miconia Highland Forests, providing a unique natural setting.
Accessible Hotel
Hotel with Gym
Hotel for Yoga
Room Types
Exclusive Villa with One King BedGuests will have a special experience as the villa features a fireplace. The air-conditioned villa provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as garden views.
Villa with One King BedGuests will have a special experience as the villa provides a fireplace. This villa is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box.
Villa Two Queen BedsThis villa features a fireplace. The villa offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels.
Two Bedroom Family VillasThis villa's special feature is the fireplace. The villa provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels.
Queen Room with Two Queen BedsFeaturing a terrace, this quadruple room also offers air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
King RoomA seating area with a flat-screen TV, air conditioning and a terrace are offered in this spacious double room. The unit has 1 bed.
Guest Reviews
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Yes, Royal Palm Galapagos, Curio Collection Hotel by Hilton has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Royal Palm Galapagos, Curio Collection Hotel by Hilton.
No, Royal Palm Galapagos, Curio Collection Hotel by Hilton doesn't allow dogs.
No, parking facilities aren't available at Royal Palm Galapagos, Curio Collection Hotel by Hilton.
Yes, Royal Palm Galapagos, Curio Collection Hotel by Hilton has a gym.