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Hotel Taking Steps Towards Sustainability
Certified under the Hotel Sustainability Basics 2025 standard, this hotel utilizes solar panels for energy and provides filtered water dispensers and reusable items to reduce waste. It uses eco-friendly amenities and supports the local economy by sourcing products locally.
Business Hotel
This hotel features a family-friendly hospitality with thoughtful amenities. The convenient location allows easy access to activities in the area.
Small Hotel
Its rooms are modern, spacious and equipped with all the amenities necessary for a comfortable stay. It is small but very comfortable, efficient and quiet.
4-Star Hotel
This hotel offers a sun deck and terrace, located close to Playa de los Alemanes Beach. It is a small but beautiful hotel in the center of Santa Cruz, offering good hospitality, clean, cozy and spacious rooms.
Hotel where Extra Health & Safety Measures Have Been Taken
Its location on Isla Santa Cruz in the Galapagos implies adherence to strict health and safety protocols to protect the islands' ecosystem and visitors.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 15:00 - Check-out: 09:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Ministry of Tourism and Health Ecuador
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Provided by Ministry of Health in Ecuador
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? We are a very small hotel, there is no pool or gym or spa, only a cafeteria place which is signed with safety protocols
Has the hotel closed during the pandemic? Yes Reopening Date: 06/01/2020
Superior RoomThe spacious double room features air conditioning, a minibar, a balcony with city views as well as a private bathroom boasting a shower.
Deluxe Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views.
Standard RoomFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views.
Guest Reviews
9.7
Excellent
No, Hotel Cucuve doesn't have any pool.
No, a spa isn't available at Hotel Cucuve.
No, Hotel Cucuve doesn't allow dogs.
No, parking facilities aren't available at Hotel Cucuve.