Al Bustan Hotel and Spa is celebrated for its stunning hilltop location, offering breathtaking views of Beirut and its peaceful, garden-filled surroundings. The setting is highlighted for its serene ambiance, adding to the charm of the authentic decorations and the welcoming atmosphere created by the friendly staff.
The hotel's breakfast is praised for its generous and delicious traditional Lebanese offerings, particularly the memorable experience with "Tony." However, the breakfast buffet has received mixed reviews with some guests finding it lacking in variety and quality.
Rooms at Al Bustan Hotel and Spa are appreciated for their exceptional cleanliness, spacious balconies and very comfortable beds. Despite this, the hotel shows signs of aging with outdated furniture and bathroom facilities, indicating a need for modernization.
Cleanliness throughout the hotel receives both praise and criticism. While many commend the super clean environment and pleasant scent in rooms, others note issues such as rust, stained carpets and inconsistencies in housekeeping.
The staff stands out for their friendliness, cheerfulness and professionalism, significantly contributing to the hotel's positive reputation. There are occasional mentions of the need for additional training to meet five-star standards.
The spa is a highlight, impressing guests with its state-of-the-art facilities, superb service and beautiful hydro pool. The combination of the spa and gym adds to the luxurious experience appreciated by visitors.
Al Bustan Hotel and Spa offers both indoor and outdoor pools, which are generally well-received for their lovely ambiance. However, some guests find the unheated water to be a bit too cold and mention cleanliness issues and inadequate towel availability.
The beds are often commended for comfort, although some guests report issues with worn-out mattresses and cleanliness.
In summary, Al Bustan Hotel and Spa provides a unique blend of old-world charm and modern comfort, set in a tranquil and picturesque location with friendly staff and standout amenities like its spa, albeit with areas needing improvements, particularly in modernization and housekeeping.
The Al Habtoor Grand Beirut is a great choice for those looking for a comfortable and convenient stay in Beirut. While some guests had mixed reviews about the location, the majority found it to be good and close to the city center and tourist sites. The breakfast buffet is highly praised by guests with many describing it as amazing and the service as exceptional. The rooms are spacious, clean and comfortable with beautiful views, although some guests noted minor issues with dated furniture and dirty bed linen. The hotel is generally clean and well-maintained with friendly staff who are highly praised for their professionalism and helpfulness. The outdoor pool is a pleasant retreat for families, although some guests noted that it was closed during their stay. While some reviews suggest that the hotel falls short of its 5-star rating, many guests still find it exceptional and one of the best hotels they have ever stayed in. Overall, the Al Habtoor Grand Beirut offers exceptional service and amenities, making it a great choice for a comfortable and enjoyable stay in Beirut.
ParkTower Suites in Beirut is celebrated for its outstanding location, providing guests with convenient access to the city's attractions while maintaining a tranquil and serene environment. Situated centrally, it allows easy reach to restaurants, markets, and a mall, offering a perfect blend of exploration and retreat. The hotel is commendable for its spacious and clean accommodations, often featuring balconies with inviting city views. Guests frequently praise the comfort and modernity of the rooms, which include well-equipped kitchenettes, enhancing the practicality of longer stays.
The staff at ParkTower Suites contributes significantly to the positive guest experience, frequently described as friendly, attentive, and dedicated. This level of service, combined with the immaculate cleanliness maintained throughout the hotel, creates a warm and welcoming atmosphere for visitors. The cleaning staff, in particular, receives high praise for their diligent work in ensuring rooms remain fresh and tidy daily.
Breakfast at the hotel presents a mixed experience, with some guests appreciating the included buffet and its professional coffee machine, while others find the selection lacking in variety. Although there are suggestions for improvement in this area, the overall positive impression of the location, room quality, and staff hospitality makes ParkTower Suites a desirable choice for travelers seeking comfort and convenience in Beirut.