Hotel Al Bustan
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Summary of reviewsHotel Al Bustan is celebrated for its stunning hilltop location, offering breathtaking views of Beirut and its peaceful, garden-filled surroundings. The setting is highlighted for its serene ambiance, adding to the charm of the authentic decorations and the welcoming atmosphere created by the friendly staff.
The hotel's breakfast is praised for its generous and delicious traditional Lebanese offerings, particularly the memorable experience with "Tony." However, the breakfast buffet has received mixed reviews with some guests finding it lacking in variety and quality.
Rooms at Hotel Al Bustan are appreciated for their exceptional cleanliness, spacious balconies and very comfortable beds. Despite this, the hotel shows signs of aging with outdated furniture and bathroom facilities, indicating a need for modernization.
Cleanliness throughout the hotel receives both praise and criticism. While many commend the super clean environment and pleasant scent in rooms, others note issues such as rust, stained carpets and inconsistencies in housekeeping.
The staff stands out for their friendliness, cheerfulness and professionalism, significantly contributing to the hotel's positive reputation. There are occasional mentions of the need for additional training to meet five-star standards.
The spa is a highlight, impressing guests with its state-of-the-art facilities, superb service and beautiful hydro pool. The combination of the spa and gym adds to the luxurious experience appreciated by visitors.
Hotel Al Bustan offers both indoor and outdoor pools, which are generally well-received for their lovely ambiance. However, some guests find the unheated water to be a bit too cold and mention cleanliness issues and inadequate towel availability.
The beds are often commended for comfort, although some guests report issues with worn-out mattresses and cleanliness.
In summary, Hotel Al Bustan provides a unique blend of old-world charm and modern comfort, set in a tranquil and picturesque location with friendly staff and standout amenities like its spa, albeit with areas needing improvements, particularly in modernization and housekeeping.
Categories
The hotel's breakfast is praised for its generous and delicious traditional Lebanese offerings, particularly the memorable experience with "Tony." However, the breakfast buffet has received mixed reviews with some guests finding it lacking in variety and quality.
Rooms at Hotel Al Bustan are appreciated for their exceptional cleanliness, spacious balconies and very comfortable beds. Despite this, the hotel shows signs of aging with outdated furniture and bathroom facilities, indicating a need for modernization.
Cleanliness throughout the hotel receives both praise and criticism. While many commend the super clean environment and pleasant scent in rooms, others note issues such as rust, stained carpets and inconsistencies in housekeeping.
The staff stands out for their friendliness, cheerfulness and professionalism, significantly contributing to the hotel's positive reputation. There are occasional mentions of the need for additional training to meet five-star standards.
The spa is a highlight, impressing guests with its state-of-the-art facilities, superb service and beautiful hydro pool. The combination of the spa and gym adds to the luxurious experience appreciated by visitors.
Hotel Al Bustan offers both indoor and outdoor pools, which are generally well-received for their lovely ambiance. However, some guests find the unheated water to be a bit too cold and mention cleanliness issues and inadequate towel availability.
The beds are often commended for comfort, although some guests report issues with worn-out mattresses and cleanliness.
In summary, Hotel Al Bustan provides a unique blend of old-world charm and modern comfort, set in a tranquil and picturesque location with friendly staff and standout amenities like its spa, albeit with areas needing improvements, particularly in modernization and housekeeping.
Luxury Hotel
This grand 5-star hotel in Beit Mery offers luxuriously furnished rooms, some with fireplaces, overlooking the Mediterranean Sea. Guests can enjoy a heated outdoor pool in a beautifully landscaped garden, an indoor pool, and a full-service spa. Two on-site restaurants serve international cuisine, complemented by a piano bar.
Hotel for Honeymoon
Located in Beit Mery, this hotel provides a hilltop location with views of Beirut and the Mediterranean. It features both indoor and outdoor pools, a spa, and couples treatment rooms, creating a romantic and relaxing environment.
Hotel with Spa
Features L'Espace Hammam and Spa, renowned for Lebanon's first luxury Hammam and ancient Middle Eastern rituals. It offers bespoke treatments, sauna, steam room, ice pool, and an indoor spa pool, serving as a sanctuary for wellness.
Family Friendly Hotel
The hotel offers babysitting services and rooms suitable for families. It is known for its serene environment and quality service, creating a relaxing and enjoyable experience for families.
Romantic Hotel
Nestled in Beit Meri, Hotel Al Bustan offers a tranquil escape with stunning views. Its elegant rooms, lush gardens, and exceptional service create a romantic ambiance perfect for couples seeking relaxation and intimacy.
Hotel with Swimming Pool
Hotel Al Bustan has an indoor and seasonal outdoor pool, and sun loungers.
Heated Pool Indoor Pool Outdoor Pool
Accessible Hotel
This hotel offers extensive accessibility features including an elevator, wheelchair accessibility throughout the property, wheelchair-accessible parking, assistive listening devices, and accessible concierge desk, registration desk, business center, restaurant, and lounge. Wheelchairs are also available on site.
5-Star Hotel
Located in Beit Meri, this historic hotel features a full-service spa, an indoor pool, and a fitness center. Its Art Deco design and family-friendly amenities make it a luxurious and comfortable choice.
Hotel with Indoor Pool
This hotel offers an indoor pool as part of its full-service spa, L'ESPACE AL BUSTAN. The spa facilities include a hot tub, steam room, Turkish bath/hammam, and a unique ice pool, enhancing the indoor swimming experience with various wellness options.
Hotel with Heated Pool
This hotel offers an indoor heated swimming pool. The heated pool is located within the hotel's spa area, providing a dedicated space for warm aquatic relaxation.
Business Hotel
Hotel with Parking
Hotel with Gym
Hotel for Yoga
Hotel with Outdoor Pool
Guest Reviews
Nestled on a hilltop, Hotel Al Bustan offers an excellent location with breathtaking views and a serene ambiance, providing a perfect escape from the bustle of Beirut below. The hotel's setting is peaceful with stunning vistas that guests find soothing to the nerves. The surrounding area boasts beautiful gardens, adding to the tranquil atmosphere. Guests frequently praise the exceptional views from their rooms with many highlighting the picturesque garden landscape and the view over Beirut. The authentic decorations and welcoming staff further enhance the overall experience, making the location not just visually stunning but also historically rich and culturally immersive.
Hotel Al Bustan’s breakfast offerings present a mix of experiences for its guests. Many guests praised the traditional Lebanese breakfast, describing it as very generous and amazing with some mentioning it being served à la carte. A particular highlight for some visitors was the breakfast experience with "TONY," which was described as "too yummee."
However, not all feedback was positive. Several reviews indicated that the breakfast buffet left much to be desired, mentioning that food was often left out to dry and lacked variety. There were also comments about the low quality of items like industrial fruit juice and cold hot buffet dishes. Some guests expressed disappointment that the breakfast did not meet their expectations for a five-star hotel, noting that it was basic, limited and below average in comparison to the price per night.
Despite the mixed reviews, the friendly and nice hotel staff received consistent appreciation, even though there were instances where specific staff, like those making coffee, were noted as not friendly. The breakfast’s overall quality seemed to have declined post-Covid with some guests reminiscing about how it used to be better. While there were glowing remarks about the generous portions and lovely taste for some, improving variety and quality could elevate the breakfast experience to better match the hotel's prestigious status.
Hotel Al Bustan offers rooms that are exceptionally clean and well-organized, providing guests with a comfortable stay. Many of the rooms come with spacious balconies, where visitors can enjoy magnificent views overlooking Beirut. The beds are noted to be large and very comfy, contributing to the overall comfort of the rooms.
However, the hotel's age is evident with furniture and TV sets appearing old and in need of modernization. Guests have remarked that the property and rooms seem to be frozen in time with no significant renovations since the 1990s. Though the rooms are still functional and nothing is broken, users point out that a major refurbishment is much needed to address the wear and tear, including worn-out sofa bed mattresses and outdated bathroom facilities.
Despite these shortcomings, rooms are spacious and continue to look nice, maintaining a level of comfort that satisfies many guests. The cleanliness and breathtaking views balance out some of the dated aspects, making Hotel Al Bustan an interesting mix of old-world charm and comfort.
Hotel Al Bustan receives mixed feedback concerning its beds. Guests often highlight that the beds are comfortable and equipped with good mattresses, making for a pleasant sleep experience. Several reviews commend the bedding for being very comfy, enhancing the overall comfort of the room, which many describe as spacious. However, other reviews point out some issues, including worn-out mattresses on sofa beds, missing slats on certain beds and dirty bedsheets. Additionally, some guests report unpleasant odors and uncomfortable pillows, indicating that while many have a positive experience, there are notable areas needing improvement.
Hotel Al Bustan garners mixed reviews when it comes to cleanliness. On the positive side, many guests have noted that the hotel is super clean with a commendable sense of care and dedication to maintaining its spirit. The air within the premises is described as clean and upon initial entry, rooms offer a pleasant, fresh scent. The overall cleanliness of the floors and general areas is also appreciated.
However, some reviews point to areas in need of improvement. The hotel itself is old, showing signs of wear and some areas appear not well-maintained. Issues such as rust in rooms, stains on carpets and neglected window areas with cigar and cigarette buds have been mentioned. Housekeeping has been inconsistent with several guests noting that it was subpar during their stay. Public dining areas, particularly the breakfast area, have also been flagged for not meeting cleanliness expectations.
The overall takeaway is that while Hotel Al Bustan shows strong intentions and efforts in some areas, significant refurbishments and improved housekeeping practices are needed to bring the entire establishment up to a consistent standard of cleanliness.
Hotel Al Bustan receives widespread acclaim for its exceptional staff. Guests repeatedly highlight the friendliness and welcoming nature of the personnel, noting their cheerfulness and supportive attitudes. The reception team stands out for their politeness and professionalism, providing an elegant and efficient service. Many reviews emphasize the overall kindness and helpfulness of the staff with special mentions of their attentiveness to families and children's needs.
However, there are a few mentions suggesting that the staff's performance could benefit from additional training to align with the standards expected of a five-star establishment. Despite some isolated comments about less favorable interactions, the consensus celebrates the staff's dedication and the exceptional service provided.
Overall, the combination of a welcoming atmosphere, professional demeanor and supportive nature makes for a pleasant guest experience, contributing positively to the hotel's reputation.
Hotel Al Bustan's spa consistently impresses guests with its superb facilities and outstanding services. Described as extraordinary and the most beautiful, the spa stands out as a highlight of the hotel experience. Newly renovated to a state-of-the-art standard, it features a high-quality hydro pool and is matched by the excellence of its professional staff.
Guests find the combination of the spa and gym to be fantastic, both exquisitely equipped and well-maintained. The spa has been applauded for its exceptional quality with many noting it as their favorite and the best part of the hotel. Coupled with stunning views of the city from the rooms, the spa area contributes significantly to the luxurious and relaxing atmosphere at Hotel Al Bustan.
Hotel Al Bustan features both indoor and outdoor swimming pools, offering guests a choice of environments for their aquatic relaxation. The pool area is frequently described as lovely, adding to the overall positive ambiance of the hotel. However, there are some noted areas for improvement; the water temperature in the pools can be a bit cold since they are not heated and there have been mentions of a lack of cleanliness and insufficient provision of towels by the pool staff. Despite these issues, the pools remain a noteworthy aspect of the hotel’s amenities.
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Location
Breakfast
However, not all feedback was positive. Several reviews indicated that the breakfast buffet left much to be desired, mentioning that food was often left out to dry and lacked variety. There were also comments about the low quality of items like industrial fruit juice and cold hot buffet dishes. Some guests expressed disappointment that the breakfast did not meet their expectations for a five-star hotel, noting that it was basic, limited and below average in comparison to the price per night.
Despite the mixed reviews, the friendly and nice hotel staff received consistent appreciation, even though there were instances where specific staff, like those making coffee, were noted as not friendly. The breakfast’s overall quality seemed to have declined post-Covid with some guests reminiscing about how it used to be better. While there were glowing remarks about the generous portions and lovely taste for some, improving variety and quality could elevate the breakfast experience to better match the hotel's prestigious status.
Rooms
However, the hotel's age is evident with furniture and TV sets appearing old and in need of modernization. Guests have remarked that the property and rooms seem to be frozen in time with no significant renovations since the 1990s. Though the rooms are still functional and nothing is broken, users point out that a major refurbishment is much needed to address the wear and tear, including worn-out sofa bed mattresses and outdated bathroom facilities.
Despite these shortcomings, rooms are spacious and continue to look nice, maintaining a level of comfort that satisfies many guests. The cleanliness and breathtaking views balance out some of the dated aspects, making Hotel Al Bustan an interesting mix of old-world charm and comfort.
Beds
Cleanliness
However, some reviews point to areas in need of improvement. The hotel itself is old, showing signs of wear and some areas appear not well-maintained. Issues such as rust in rooms, stains on carpets and neglected window areas with cigar and cigarette buds have been mentioned. Housekeeping has been inconsistent with several guests noting that it was subpar during their stay. Public dining areas, particularly the breakfast area, have also been flagged for not meeting cleanliness expectations.
The overall takeaway is that while Hotel Al Bustan shows strong intentions and efforts in some areas, significant refurbishments and improved housekeeping practices are needed to bring the entire establishment up to a consistent standard of cleanliness.
Staff
However, there are a few mentions suggesting that the staff's performance could benefit from additional training to align with the standards expected of a five-star establishment. Despite some isolated comments about less favorable interactions, the consensus celebrates the staff's dedication and the exceptional service provided.
Overall, the combination of a welcoming atmosphere, professional demeanor and supportive nature makes for a pleasant guest experience, contributing positively to the hotel's reputation.
Spa
Guests find the combination of the spa and gym to be fantastic, both exquisitely equipped and well-maintained. The spa has been applauded for its exceptional quality with many noting it as their favorite and the best part of the hotel. Coupled with stunning views of the city from the rooms, the spa area contributes significantly to the luxurious and relaxing atmosphere at Hotel Al Bustan.
Pool
Yes, Hotel Al Bustan has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel Al Bustan.
No, Hotel Al Bustan doesn't allow dogs.
Yes, parking facilities are available at Hotel Al Bustan.
Yes, Hotel Al Bustan has a gym.
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