Holiday Inn Basingstoke by IHG
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Summary of reviewsThe Holiday Inn Basingstoke by IHG receives mostly positive reviews from guests, highlighting several key aspects of the hotel experience. Its location is frequently praised for its convenience, offering easy access to Basingstoke town center, major travel routes, and local venues like The Anvil, while still providing tranquility. The ample, free parking facilities are a notable benefit for travelers, adding value to their stay.
Guests enjoy the quality and variety of the breakfast, with positive remarks about the fresh and tasty options available, catering to various dietary needs. The pleasant dining ambiance and friendly, accommodating staff further enhance the breakfast experience, offering a great start to the day. Dinner services, though slightly limited in options, receive compliments for food quality, particularly the bar fish and chips.
The hotel's rooms are generally described as clean, spacious, and comfortable, equipped with necessary amenities that add to a pleasant stay. While some reviews suggest updating certain areas, the overall cleanliness and comfort are appreciated by guests. The staff is commended for their friendliness and exceptional service, notably at reception, where team members frequently go above and beyond to ensure guest satisfaction.
In terms of amenities, free WiFi is available throughout the hotel with some noted areas for improvement. The hotel is highly accessible due to its ample parking, making it ideal for families and guests traveling by car. Bed comfort varies, with many guests finding the beds relaxing, although some express concerns over firmness.
The hotel consistently offers a welcoming and well-maintained environment. While there are constructive comments regarding decor and bed comfort, the overall positive experience at the Holiday Inn Basingstoke by IHG makes it a favored choice for both leisure and business travelers seeking convenience, cleanliness, and friendly service.
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Guests enjoy the quality and variety of the breakfast, with positive remarks about the fresh and tasty options available, catering to various dietary needs. The pleasant dining ambiance and friendly, accommodating staff further enhance the breakfast experience, offering a great start to the day. Dinner services, though slightly limited in options, receive compliments for food quality, particularly the bar fish and chips.
The hotel's rooms are generally described as clean, spacious, and comfortable, equipped with necessary amenities that add to a pleasant stay. While some reviews suggest updating certain areas, the overall cleanliness and comfort are appreciated by guests. The staff is commended for their friendliness and exceptional service, notably at reception, where team members frequently go above and beyond to ensure guest satisfaction.
In terms of amenities, free WiFi is available throughout the hotel with some noted areas for improvement. The hotel is highly accessible due to its ample parking, making it ideal for families and guests traveling by car. Bed comfort varies, with many guests finding the beds relaxing, although some express concerns over firmness.
The hotel consistently offers a welcoming and well-maintained environment. While there are constructive comments regarding decor and bed comfort, the overall positive experience at the Holiday Inn Basingstoke by IHG makes it a favored choice for both leisure and business travelers seeking convenience, cleanliness, and friendly service.
Business Hotel
Holiday Inn Basingstoke offers business-friendly amenities and services for travelers.
Hotel with Parking
The hotel provides parking facilities for guests. It's a convenient option for travelers, especially those driving into Basingstoke.
Family Friendly Hotel
Cheap Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
The Holiday Inn Basingstoke by IHG is frequently praised for its ideal and convenient location, offering guests easy access to the town center, which is just a short drive or walk away. Positioned near the M3 motorway, it serves as a strategic base for those traveling to Heathrow or exploring other attractions in Basingstoke. Guests appreciate the ample and free parking facilities, making it a favored stopover spot for those on the road. Its proximity to local venues, such as The Anvil for concerts or theaters, makes it a practical choice for event attendees. Despite being near busy roads, the hotel manages to offer tranquility and comfort. The presence of nearby amenities like a gas station and a Co-op grocery store adds convenience, especially for those needing quick supplies. Overall, the hotel’s location is highlighted as being both practical and comfortable, catering to diverse needs from leisure travel to family visits.
At the Holiday Inn Basingstoke by IHG, breakfast seems to be a hit among guests who appreciate the variety and quality on offer. Those who enjoyed their morning meal often mentioned the good selection of fresh and tasty food, including options that cater to specific dietary needs, like gluten-free choices. Guests highlighted the lovely and ample breakfast, often describing it as superb, excellent, and with plenty of choice. The ambiance of the dining area also received compliments for being pleasant and comfortable.
The staff have been noted for their friendliness and accommodating nature, particularly during breakfast service, adding to the overall positive experience. The breakfast buffet includes hearty and varied selections, with some guests particularly praising the ability to make their own pancakes and enjoying unique touches like a complimentary newspaper.
Despite the many positive remarks, some reviews pointed to areas of improvement, such as occasional issues with food items not being as hot as expected or certain items running out before the end of service. The cost of the buffet breakfast was seen as a sticking point for some, who felt the price was a bit on the higher side. However, many still felt that the breakfast was a great addition to their stay, leaving with a satisfactory start to their day.
Holiday Inn Basingstoke by IHG offers a dining experience that is characterized by a range of positive aspects, particularly during the breakfast and dinner services. Guests frequently compliment the excellent quality of the food, highlighting dishes such as grilled salmon and steak, which have left a lasting impression on diners. Many visitors appreciate the good choice of food available, noting that breakfast, in particular, is first-class with a plentiful selection.
Dinner experiences are often praised for the decent hot meals available despite some comments on the limited evening menu options. While the bar fish and chips are celebrated for their taste, a few diners choose this option over the main restaurant offerings. Guests also commend the lovely and well-presented dishes served across both the restaurant and bar areas.
However, it is important to note some observed drawbacks which contrast the positive feedback. The restaurant has been perceived as expensive, with the menu sometimes reminiscent of fast food. Some guests report challenges with service speed, suggesting a need for more staff to accommodate the number of diners efficiently. Particular evenings have produced less favorable experiences, with some dinners described as bland or less satisfactory due to potential reheating issues.
Overall, while the hotel dining experience may benefit from certain improvements in menu variety and service efficiency, the consistent positive remarks about food quality, especially at breakfast, set a solid foundation for guests seeking enjoyable meals during their stay.
Holiday Inn Basingstoke by IHG offers a generally positive accommodation experience, reflected in the reviews emphasizing its cleanliness and comfort. The rooms are mostly described as clean, spacious, and well-equipped, providing necessary amenities such as air conditioning, kettles, hairdryers, and comfortable beds. Many guests highlighted the spacious and airy feel of their rooms, noting that they were well organized.
However, some guests mentioned that the hotel and certain rooms could benefit from updates, indicating that some areas feel a bit dated or tired. While many found their rooms comfortable, there are occasional comments about small room sizes and a few maintenance issues, such as outdated appliances or a damp smell.
On a positive note, the hotel seems to benefit from convenient location and very friendly, helpful staff. The breakfasts also received praise, enhancing the overall guest experience. Despite a few rooms needing refurbishment, the Holiday Inn Basingstoke generally meets guests' expectations of cleanliness and comfort.
When visiting the Holiday Inn Basingstoke by IHG, guests can expect a variety of experiences when it comes to bed comfort. Many visitors praise the hotel for its very comfortable beds, highlighting the quality bedding and plush feel that contribute to a restful night's sleep. The spacious rooms often come with beds that are described as super comfortable, promising a relaxing end to a day of travel or exploration.
However, comfort can vary, particularly with some guests finding the pillows and mattresses too hard for their liking. While many find the beds inviting and conducive to a good night's rest, others mention that certain beds, including those for children, are quite firm, which may not suit everyone's preferences. The sofa beds, especially in family rooms, sometimes receive criticism for being less comfortable, with guests noting they can feel the springs.
Cleanliness complements comfort for a majority of visitors, as guests frequently describe the bedding as clean and well-maintained, although a few have encountered issues with stains or hair. Overall, while bed comfort experiences can be mixed, many guests find their stay enjoyable due in part to the cozy, relaxing room environments at this convenient location.
The 'Holiday Inn Basingstoke by IHG' consistently receives praise for its high standards of cleanliness and comfort. Guests have collectively appreciated the clean and tidy state of the rooms, with many describing them as fresh, pleasant, and sometimes even spotless. The hotel's reception, bar, and dining areas also have been noted as being very inviting and well-maintained. Many visitors have highlighted the serene atmosphere as a key factor in providing a stress-free experience, further complemented by the friendly and helpful staff.
While some rooms were considered a bit outdated, the majority were found to be well-equipped and presented to a commendable standard. A recent redecoration has seemingly enhanced the hotel's overall appearance, improving the interior's cleanliness and maintenance. Though a handful of reviews mentioned issues with damp smells and mould, these were overshadowed by numerous mentions of impeccably clean and welcoming environments. The bedding and overall room amenities were often referred to as lovely, clean, and functional.
In summary, the 'Holiday Inn Basingstoke by IHG' is recognized for its exemplary cleanliness, making it a favorable choice for travelers seeking a comfortable and well-kept accommodation.
Nestled in Basingstoke, the Holiday Inn by IHG continually impresses guests with its remarkable staff. The hotel shines with a team known for their friendliness, politeness, and dedication to providing exceptional service. Guests frequently highlight the warm and welcoming nature of the staff, who are consistently helpful and attentive to any needs. The reception team, including standouts like Damilola Quadri and Francesca, receive specific praise for efficiency and going above and beyond to ensure a pleasant stay. The service extends to all areas, from the restaurant, where staff are notably helpful during breakfast, to the communal spaces that are maintained with care. Despite some mentions of staff shortages, visitors note that the existing team works diligently to create a satisfying and accommodating experience. Whether checking in post-redeye flight or enjoying a meal, guests can rely on the staff to be pleasant, professional, and committed to making every stay comfortable and enjoyable.
Holiday Inn Basingstoke by IHG offers a mixed experience when it comes to WiFi connectivity. Many guests have found the WiFi to be adequate for their needs, with comments noting that it is good and that there is plenty of free WiFi available throughout the hotel. Others appreciated that both the television and WiFi served their purposes effectively during their stay. However, some challenges have been reported, including weak signals in certain rooms, requiring guests to find specific spots like by the window for better connectivity. For those relying on Internet access for business tasks, the speed of 4 to 5 Mbps may not be sufficient. Additionally, a few instances of mobile connectivity issues pushed guests to use the hotel’s PC in the lobby, though this sometimes proved unreliable. Overall, while many find the WiFi service satisfactory, potential for improvement in certain areas remains.
The Holiday Inn Basingstoke by IHG offers an excellent experience for guests arriving by car, with its parking facilities highlighted positively across numerous reviews. Guests consistently appreciate the ample parking availability, ensuring that there are always plenty of spots to choose from, whether at the front or back of the hotel. The parking situation is described as convenient and easy, with free parking serving as an added bonus for those traveling by vehicle. Furthermore, the parking is not only abundant but also accessible, catering to blue badge drivers with dedicated spaces. The convenience extends to those staying at ground floor rooms where parking right outside makes vehicle checks comfortable and hassle-free. Overall, the hotel’s well-maintained parking is a significant aspect contributing to guest satisfaction. Its strategic location combined with ample parking adds value to visitors who have chosen this hotel for their stay.
The Holiday Inn Basingstoke by IHG provides a convenient and strategically located base for families attending events or visiting loved ones in the area. The proximity to major travel hubs, such as Heathrow Terminal 5, makes it a practical stopover for those traveling with family. Guests appreciate the hotel's good location, which offers easy access to family visits and nearby attractions. The breakfast buffet receives high praise, contributing to a pleasant start to the day, and the hotel offers an efficient check-in process complemented by ample parking. Visitors also mention the hotel's friendly staff and helpful management, particularly for late arrivals. Additionally, there is the convenience of a nearby Co-op shop for quick essentials. While the focus is primarily on location and convenience, some express that family room comfort might need improvement. Nonetheless, the hotel seems to meet the essential needs for traveling families.
Holiday Inn Basingstoke by IHG has garnered mixed reviews from its guests, with some highlighting its positives while expressing certain concerns. Located conveniently on the A339 between Basingstoke and Alton, the hotel offers easy access to the M3, making it an ideal spot for travelers. The cleanliness of the hotel is frequently praised, indicating a modern and well-maintained environment that appeals to many guests.
The accommodations, particularly the double rooms, are noted for their cleanliness and accessibility, catering well to guests with specific needs, such as those with disabilities. While some visitors have rated the hotel as one of the best among Holiday Inns they have stayed at, offering a five-star experience, others have expressed dissatisfaction with the room sizes and decor, finding them dated and not meeting expectations for a four-star establishment. This disparity in experiences suggests that while the hotel excels in certain aspects, there might be areas that could benefit from attention if aiming to consistently meet four-star standards across the board.
Holiday Inn Basingstoke by IHG offers a convenient and well-equipped option for business travelers visiting the area. Its strategic location ensures easy access to business venues and downtown attractions, making it an ideal base for professionals. Guests have praised the modern design and excellent facilities, accompanied by attentive and friendly staff who are always willing to help. The hotel provides business-essential amenities like conference rooms, which are noted for their fantastic quality and value, as well as in-room conveniences such as iron and ironing boards. Although some found the pricing a bit steep for business travel and experienced less than optimal wifi speeds, the overall experience remains positive. The quiet ambiance of the hotel, with many business travelers frequenting the establishment, further cements its reputation as a solid choice for work-related stays.
Holiday Inn Basingstoke by IHG offers some positive features for guests with disabilities, notably its good facilities for wheelchair users, although it's important to note the absence of an elevator to upper floors. This could pose a challenge for those requiring access to upper-level rooms. While some guests have been assigned accessible rooms, others have reported issues such as the lack of a walk-in shower or finding the rooms small for a wheelchair user. Despite these concerns, guests have appreciated the ease of check-in, the welcoming staff, and the quality of the breakfast. For those prioritizing ground-floor access and a supportive staff environment, the hotel may still be a viable option.
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Location
Breakfast
The staff have been noted for their friendliness and accommodating nature, particularly during breakfast service, adding to the overall positive experience. The breakfast buffet includes hearty and varied selections, with some guests particularly praising the ability to make their own pancakes and enjoying unique touches like a complimentary newspaper.
Despite the many positive remarks, some reviews pointed to areas of improvement, such as occasional issues with food items not being as hot as expected or certain items running out before the end of service. The cost of the buffet breakfast was seen as a sticking point for some, who felt the price was a bit on the higher side. However, many still felt that the breakfast was a great addition to their stay, leaving with a satisfactory start to their day.
Dinner
Dinner experiences are often praised for the decent hot meals available despite some comments on the limited evening menu options. While the bar fish and chips are celebrated for their taste, a few diners choose this option over the main restaurant offerings. Guests also commend the lovely and well-presented dishes served across both the restaurant and bar areas.
However, it is important to note some observed drawbacks which contrast the positive feedback. The restaurant has been perceived as expensive, with the menu sometimes reminiscent of fast food. Some guests report challenges with service speed, suggesting a need for more staff to accommodate the number of diners efficiently. Particular evenings have produced less favorable experiences, with some dinners described as bland or less satisfactory due to potential reheating issues.
Overall, while the hotel dining experience may benefit from certain improvements in menu variety and service efficiency, the consistent positive remarks about food quality, especially at breakfast, set a solid foundation for guests seeking enjoyable meals during their stay.
Rooms
However, some guests mentioned that the hotel and certain rooms could benefit from updates, indicating that some areas feel a bit dated or tired. While many found their rooms comfortable, there are occasional comments about small room sizes and a few maintenance issues, such as outdated appliances or a damp smell.
On a positive note, the hotel seems to benefit from convenient location and very friendly, helpful staff. The breakfasts also received praise, enhancing the overall guest experience. Despite a few rooms needing refurbishment, the Holiday Inn Basingstoke generally meets guests' expectations of cleanliness and comfort.
Beds
However, comfort can vary, particularly with some guests finding the pillows and mattresses too hard for their liking. While many find the beds inviting and conducive to a good night's rest, others mention that certain beds, including those for children, are quite firm, which may not suit everyone's preferences. The sofa beds, especially in family rooms, sometimes receive criticism for being less comfortable, with guests noting they can feel the springs.
Cleanliness complements comfort for a majority of visitors, as guests frequently describe the bedding as clean and well-maintained, although a few have encountered issues with stains or hair. Overall, while bed comfort experiences can be mixed, many guests find their stay enjoyable due in part to the cozy, relaxing room environments at this convenient location.
Cleanliness
While some rooms were considered a bit outdated, the majority were found to be well-equipped and presented to a commendable standard. A recent redecoration has seemingly enhanced the hotel's overall appearance, improving the interior's cleanliness and maintenance. Though a handful of reviews mentioned issues with damp smells and mould, these were overshadowed by numerous mentions of impeccably clean and welcoming environments. The bedding and overall room amenities were often referred to as lovely, clean, and functional.
In summary, the 'Holiday Inn Basingstoke by IHG' is recognized for its exemplary cleanliness, making it a favorable choice for travelers seeking a comfortable and well-kept accommodation.
Staff
Wi-Fi
Parking
Family
4 Star
The accommodations, particularly the double rooms, are noted for their cleanliness and accessibility, catering well to guests with specific needs, such as those with disabilities. While some visitors have rated the hotel as one of the best among Holiday Inns they have stayed at, offering a five-star experience, others have expressed dissatisfaction with the room sizes and decor, finding them dated and not meeting expectations for a four-star establishment. This disparity in experiences suggests that while the hotel excels in certain aspects, there might be areas that could benefit from attention if aiming to consistently meet four-star standards across the board.
Business
Accessible
No, Holiday Inn Basingstoke by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Basingstoke by IHG.
No, Holiday Inn Basingstoke by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Basingstoke by IHG.
No, Holiday Inn Basingstoke by IHG doesn't have a gym.
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