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Hampshire Court Hotel & Spa

Basingstoke , Centre Drive, Great Binfields Road, Chineham (Show on Map)

6.9

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hampshire Court Hotel & Spa is a convenient location for those looking for easy access to shops and amenities with many guests describing it as great and perfect. The breakfast and dinner experiences varied from guest to guest with some finding the food enjoyable and others feeling it was poor or lacking options. The rooms are comfortable and clean, although some areas could use a revamp. The cleanliness of the hotel received mixed reviews with some guests praising it and others finding it lacking. The staff received mixed reviews with some being helpful and friendly and others lacking training. The spa and gym facilities were generally regarded as excellent, although some areas could use updating. The pool was a nice feature of the hotel, although some guests experienced difficulties with ongoing maintenance work. The hotel provides ample parking and comfortable beds, although some guests felt that it did not live up to its 4-star rating. Overall, the Hampshire Court Hotel & Spa is a decent choice for those looking for a comfortable stay with good leisure facilities.
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Hotel with Spa

Take a break from the hustle and bustle of daily life and escape to the luxurious spa at the Hampshire Court Hotel & Spa. The spa, located in Basingstoke, is open to both residents and non-residents, inviting you to experience the ultimate in pampering and relaxation. With a range of spa days and weekend breaks to choose from, you can treat yourself or spend quality time with friends or family.

The spa has partnered with top beauty brand Elemis to bring you the finest products and treatments, designed to leave you feeling refreshed and rejuvenated. Whether you are after a full body massage, a relaxing facial or a mani-pedi, the experienced therapists are here to cater to your every need. And for those who have been affected by cancer, the spa offers specialized massages and facials to help soothe your body and soul.

In addition to the seven treatment rooms, including two double rooms, guests can take a dip in the hotel's two swimming pools (one for adults only), unwind in the sauna and steam rooms or just lay back and relax on a heated lounger. The facilities are designed to make switching off from the outside world a breeze.

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Room Types

Classic Twin There are several interconnected standard rooms available, which are great for families, giving privacy to the parents, while safe in the knowledge that the children are just through the door. Some Standard Rooms have their own private balconies.

Classic Double There are several interconnected standard rooms available, which are great for families, giving privacy to the parents, while safe in the knowledge that the children are just through the door. Some Standard Rooms have their own private balconies.

Superior King Room This spacious room is equipped with an en suite bathroom, a TV, a seating area and tea/coffee making facilities. Additional amenities include bathrobes and slippers, complimentary mineral water, and balconies that overlook the courtyard.

Deluxe Double Room A seating area with a flat-screen TV, a desk and a private bathroom are provided in this spacious double room. The unit offers 1 bed.

About Hampshire Court Hotel & Spa

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Guest Reviews

6.9

Rated

Location

The Hampshire Court Hotel & Spa is the ideal choice for anyone looking for a convenient location with easy access to shops and amenities. Many guests loved the hotel's prime location, describing it as great, lovely and perfect. The hotel is conveniently located near a small shopping area that includes a Tesco supermarket, making it easy to grab any essentials. Additionally, the quiet surroundings and easy access to nature provide a peaceful retreat for those looking to escape the hustle and bustle of the city. Many guests also appreciated the hotel's proximity to the main town with shops and restaurants just a short walk away. The hotel's location also makes it an excellent pick for attendees of events in the area - with many guests stating the hotel was conveniently placed for their event. Whether you're staying for business or pleasure, the Hampshire Court Hotel & Spa's location will not disappoint.

Breakfast

Guest reviews of the breakfast at Hampshire Court Hotel & Spa are mixed. Some guests found the breakfast amazing with plenty of choices, while others felt that it was very basic and lacked options. Some guests had issues with the coffee machine, lacked glasses, cutlery and plates and found the service slow. Some guests were disappointed that many items had run out or were not replenished quickly. However, some guests were pleased with the quality of the food and found it delicious, while others felt it was poor, overpriced or undercooked. Overall, it seems that the breakfast experience varied from guest to guest.

Dinner

The Hampshire Court Hotel & Spa seems to have received mixed reviews when it comes to its dinner service. Some guests reported that the limited menu choices left much to be desired, especially for vegetarians, while others had issues with slow service, long waits for food and drinks and dirty dishes. Some even complained of microwaved and dry food. However, there were those who found the food enjoyable with delicious dishes like fish and chips. Unfortunately, the restaurant is closed on Sundays and has a limited food stock. A few guests were disappointed enough to seek dining options elsewhere, while others noted that the menu had several items unavailable during their stay. The cheese board, in particular, was reported to be disappointing. While the quality of the food was average, some guests felt it was not good value for money. On the bright side, the food at the hotel bar was reportedly excellent and well-priced.

Rooms

The Hampshire Court Hotel & Spa offers a variety of room sizes with comfortable beds and plenty of tea and coffee options. Some guests found the rooms to be dated or in need of updating with issues like peeling paint, stained carpets or grubby shower seals. However, many reviewers found the rooms to be clean and well-maintained with lovely balconies and thoughtful layouts. While some guests experienced issues like noisy plumbing or a lack of hot water, others enjoyed spacious rooms with great pillows and ample space. Overall, the hotel's rooms are fairly basic, but comfortable and clean, although some areas could use a revamp.

Beds

The Hampshire Court Hotel & Spa appears to have a reputation for comfortable beds according to guest reviews. Many reviewers praised the comfortable and spacious rooms with cozy pillows, noting that they had a great night's sleep on a very comfortable bed. Some even went as far as saying it was the best bed they've slept in at a hotel in a long time. Fortunately, these comments outnumbered the rare complaints about an uncomfortable bed. The room set up was also noted to be nice and the overall hotel was comfortable. Overall, it seems like a great choice if you're looking for a hotel with comfortable beds and a good night's sleep.

Cleanliness

Guests have had mixed experiences with the cleanliness of Hampshire Court Hotel & Spa. While some reviewers praised the hotel for being clean, tidy and welcoming, others found the hotel to be dirty, dated and in need of an upgrade. Common complaints include cobwebs, dirty laundry, stained carpets and poor upkeep. Some guests were disappointed with the spa, which they described as not particularly clean and not relaxing. However, the hotel's facilities were generally regarded as excellent despite some cleanliness issues. Overall, while some guests had a positive experience with the cleanliness of the hotel, others found it lacking and in need of improvement.

Staff

The staff at Hampshire Court Hotel & Spa have received mixed reviews from guests. While some have praised the helpful and friendly reception staff, others have noted a lack of training with some reception staff struggling to deal with complaints. Additionally, some guests have mentioned a shortage of staff in both the restaurant and hotel, leading to slow service and poor customer satisfaction. However, there have been individual staff members who exceeded expectations and went out of their way to make guests' stays more comfortable, such as Tony, Lottie, Harley and Josh. Despite some criticisms, many guests have still found the staff to be accommodating and pleasant, making for an enjoyable stay overall.

Spa

The Hampshire Court Hotel & Spa offers a variety of leisure facilities for guests to enjoy during their stay. The spa is a great addition to the hotel, though some guests had difficulty booking treatments during their visit. Unfortunately, cleanliness is lacking in some areas and the adult pool is on the small side. Additionally, there is no jacuzzi despite it being advertised as a spa. However, the soft towels provided are a nice touch. Guests were pleased with the free access to the spa which can be used even after checking out. The swimming pool, sauna and steam rooms were enjoyed by many. Overall, while the spa facilities could use some updating, the Hampshire Court Hotel & Spa still provides great training and leisure facilities for guests looking to stay active during their trip.

Gym

The Hampshire Court Hotel & Spa boasts a fantastic gym that has received rave reviews from guests. The equipment appears to be brand new and well-maintained with video running machines and cross trainers. It's a monster gym, the perfect place for fitness enthusiasts to work up a sweat. Although the gym is excellent, guests staying in rooms above or close to the gym door have reported that it slammed shut often, making it difficult to relax. Also, note that the gym is not child-friendly at all. However, the hotel offers free use of the facilities that include a great gym with perfect and good quality equipment. Overall, the staff were pleasant and the gym was amazing, making it the ideal place for those who want to stay fit while away from home.

Pool

The Hampshire Court Hotel & Spa has a range of indoor swimming pools available for guests with two separate pools - one for adults and one for children. Some guests commented that the pool and surrounding areas were outdated and in need of general upkeep and cleanliness. Unfortunately, some guests also experienced difficulties with the pool during their stay with reports of ongoing maintenance work causing closures, cold water and limited chairs/loungers available. However, other guests enjoyed the pool and found it to be a lovely extra with some even calling it excellent. Families appreciated the separate family pool, though some noted issues with the family changing rooms and poolside safety. Despite some hiccups, the pool was generally considered a nice feature of the hotel and the two separate pools were a bonus.

Parking

The Hampshire Court Hotel & Spa provides ample parking for its guests with many praising the plentiful free parking available. The car park is big and there's plenty of space, but unfortunately, there are no EV car charging stations available. Overall, guests found the parking to be good with some describing it as descent, plenty, lots and even nil. The location of the hotel, while okay, was also appreciated by guests.

Family

Hampshire Court Hotel & Spa is a dog-friendly hotel that provides pet beds and bowls in their pet rooms. The hotel is great for family parties and reunions, but some guests felt that the place needs an upgrade. Unfortunately, the hotel is not child-friendly with some guests disappointed by the lack of baby gear and the fact that the family rooms do not always interconnect. On the bright side, the family pool is a hit with children and the hotel supplied floats to make their stay even more enjoyable. However, a few guests complained about the cleanliness of the high chair and the presence of poo in the children's pool. Guests experienced some trouble with the restaurant's service with one guest having to wait for food due to the kitchen having a flood. Another guest was disappointed that they couldn't swim with their grandsons the morning after their overnight stay because the family pool was closed until late morning to accommodate Water Babies. Despite these setbacks, guests appreciated the plentiful parking spaces and the family changing rooms at the pool.

4 Star

The Hampshire Court Hotel & Spa boasts great facilities and posh surroundings, but many guests were disappointed and felt that it did not live up to its 4-star rating. Some felt that the service was lacking, particularly when it came to bar last orders and compared the experience to Fawlty Towers. Others were dissatisfied with the temperature in their rooms and felt that the hotel should do better. Despite these criticisms, guests looking for upscale amenities may still find the Hampshire Court Hotel & Spa worth visiting, but may need to adjust their expectations accordingly.

Yes, Hampshire Court Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at Hampshire Court Hotel & Spa.

Yes, Hampshire Court Hotel & Spa welcomes dogs.

Yes, parking facilities are available at Hampshire Court Hotel & Spa.

Yes, Hampshire Court Hotel & Spa has a gym.

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