easyHotel Basel - self service and self check-in

Basel 47.56598300, 7.59760000 , Riehenring 109 (Show on Map)
6.5
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Summary of reviewseasyHotel Basel - Self Service and Self Check-In has received considerable praise for its prime location near the city center and Messeplatz, offering excellent public transportation links and convenient proximity to a variety of bars, cafés, restaurants and the convention center. Despite being situated on a busy street, the rooms manage to remain quiet and comfortable, thereby ensuring guests enjoy a restful stay.

The rooms at easyHotel Basel are described as basic but adequate with a strong emphasis on cleanliness and competitive pricing. While the compact rooms and small bathrooms may not suit extended stays or those needing ample space for luggage, they serve the needs of solo travelers or short-term visitors well. The hotel does lack certain amenities like air conditioning, kettles, desks and refrigerators, but the clean facilities and comfortable mattresses are often noted positively.

In terms of cleanliness, the hotel garners high marks with many guests describing it as spotless and well-maintained. However, there are sporadic reports of issues such as dirty floors, mold in bathrooms and cobwebs. Nevertheless, the overwhelming feedback points towards a clean and organized environment.

Staff interactions are minimal due to the self-service and self check-in model. When staff assistance is needed, guests generally find the team to be polite, friendly and helpful, though some have noted that limited staff presence may lead to an impersonal experience and occasional inadequacies in immediate support.

Wi-Fi connectivity has been a mixed experience for guests. While some found the service reliable, others faced challenges with weak signals and inconsistent access, indicating room for improvement in this area.

Parking at easyHotel Basel can be problematic, as the hotel does not offer dedicated parking facilities. Guests often have to rely on public street parking or nearby garage options, which might be costly and limited, especially during peak times.

Finally, the beds are generally considered comfortable with many guests appreciating the cozy bedding and soft linens. While there are isolated complaints about overly soft mattresses or inconvenient gaps between double-bed mattresses, most visitors find the sleeping arrangements satisfactory.

In conclusion, easyHotel Basel offers a no-frills, functional accommodation solution with a fantastic location, competitive pricing and commendable cleanliness. It provides a convenient and comfortable stay for budget-conscious travelers with some areas needing minor improvements to heighten the overall guest experience.
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Small Hotel
This hotel offers a self-service and self-check-in experience. It is a practical option for travelers seeking a simple and efficient stay.

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Room Types
Economy Double Room (self-check-in) This room is equipped with a TV and a private bathroom.

Standard Double Room (self-check-in) This room is equipped with a TV and a private bathroom.

Standard Twin Room (self-check-in) This room is equipped with a TV and a private bathroom.

Guest Reviews
6.5
Rated
Location
easyHotel Basel boasts a prime location that has garnered consistent praise from guests. Situated near the city center and right across from Messeplatz, the hotel is well-connected by public transportation, making it easy to access the heart of Basel and various key spots. Guests appreciate the convenience of nearby tram and bus stops, as well as the proximity to the convention center and exhibition grounds, ideal for those attending trade fairs or conferences. The surrounding area also offers a variety of bars, cafés and restaurants within walking distance, adding to the hotel’s appeal. Despite being located on a busy street, the rooms are described as quiet and comfortable, ensuring a restful stay. Overall, the central and accessible location of easyHotel Basel makes it a great choice for travelers seeking affordability and convenience.

Rooms
The easyHotel Basel is praised for its good location and city connectivity, making it a convenient base for short stays in Basel. Guests often describe the rooms as basic but adequate, particularly appreciating the cleanliness and the competitive pricing. The hotel rooms are small and compact with many guests noting the tiny, cramped bathrooms and limited storage space. The size might be more suitable for solo travelers or short stays rather than extended visits, as there's little room for luggage or personal belongings.

Some guests mention issues with noise and temperature control, as rooms lack air conditioning and can get warm. The absence of amenities like kettles, desks and refrigerators is also noted. While the double beds with two separating mattresses received some criticism, the comfortable mattresses and clean facilities are often highlighted positively. Overall, the accommodation offers a no-frills, functional environment that meets basic needs at a reasonable price, but it may fall short for those seeking more spacious and well-equipped rooms.

Beds
Guest reviews of the beds at easyHotel Basel highlight a range of experiences with a predominance of positive feedback. Many guests found the beds to be very comfortable with some even describing the bedding as cozy and the bed linen as very soft. The overall comfort of the mattresses was frequently acknowledged with several reviewers noting the warm and welcoming feel of the rooms. However, some guests mentioned specific issues like beds being too soft, mattresses shifting and double beds consisting of two mattresses, which sometimes created an uncomfortable gap. Despite these occasional complaints, the general consensus points towards a satisfactory level of comfort for most visitors.

Cleanliness
easyHotel Basel offers an experience marked by commendable cleanliness and organization, making it a suitable option for visitors seeking simplicity and efficiency. The hotel’s self-service and self check-in procedures generally run smoothly, enhancing the convenience of the stay. Numerous guests highlighted the hotel's cleanliness, describing the rooms, bathrooms and overall environment as notably clean, bright and well-maintained. Many found the sanitary facilities and amenities to be in excellent condition with some going so far as to call the interior spotless and sparkling clean.

On the downside, a few guests experienced issues with cleanliness and maintenance, citing problems such as dirty floors, mold in bathrooms and cobwebs. There were also mentions of residual hair and stains, which detracted from the otherwise positive cleanliness reviews. Despite these occasional shortcomings, the overarching impression of easyHotel Basel is one of an organized and clean establishment, providing a comfortable and straightforward stay.

Staff
EasyHotel Basel offers a self-service and self check-in experience which means interactions with the staff are minimal. Reviews highlight a mix of experiences with the hotel's staff. On the positive side, guests often describe the staff as polite, friendly and helpful. Some have been pleased with their promptness and the ease of contact via the reception button, while others have benefited from the helpfulness of staff at the nearby Hotel Alexander.

However, several guests have noted the limited staff presence, describing it as impersonal and sometimes inadequate when issues arise. There are mentions of unmanned reception desks and a lack of immediate assistance. While the self-service model is adequate for basic needs, some suggest improvements in staff availability and engagement to enhance the service experience.

Overall, the staff at easyHotel Basel are frequently lauded for their friendliness and helpfulness when present, although the hotel's self-service nature may leave some travelers desiring a bit more human touch and accessibility.

Wi-Fi
While staying at easyHotel Basel, guests encountered various challenges with the Wi-Fi. Some reported weak signals or difficulties connecting due to incorrect login credentials and outdated passwords provided on paper. Despite these issues, a few guests found the Wi-Fi to be very good. Additionally, the hotel offers added benefits like the Basel card and free public transportation, which can enhance the overall experience. However, the Wi-Fi appears to be an area needing improvement, as several guests experienced inconsistent internet access and slow speeds.

Parking
easyHotel Basel provides some parking options, although there is no designated hotel parking service. Guests typically need to rely on public street parking around the building or nearby areas, which tends to be full, especially in the evening. While the hotel mentions parking availability in its advertising, this can be misleading as it refers to nearby public parking rather than private or dedicated hotel parking slots.

For those arriving by car, the Blue Zone parking spaces located in front of the hotel can be used free of charge with the appropriate permit, but these are subject to availability. Otherwise, guests need to seek alternative parking solutions, such as the garage at Hotel Alexander, which is around 300 meters away from easyHotel Basel. However, this option can be quite costly with parking fees reaching up to 25 CHF.

Overall, parking can be an issue and it is advisable for guests to consider this when planning their stay, especially if arriving during peak hours when spaces are likely to be occupied.


No, easyHotel Basel - self service and self check-in doesn't have any pool.

No, a spa isn't available at easyHotel Basel - self service and self check-in.

No, easyHotel Basel - self service and self check-in doesn't allow dogs.

Yes, parking facilities are available at easyHotel Basel - self service and self check-in.

No, easyHotel Basel - self service and self check-in doesn't have a gym.

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