The Passage - Urban Retreat
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A chic new address in the heart of Basel, The Passage Hotel is a 4 star property that offers rooms, suites and lofts.
Summary of reviewsThe hotel, The Passage - Urban Retreat, receives consistently positive reviews across various aspects, making it a well-regarded choice for visitors to Basel. Its prime central location is frequently praised for being ideal for exploring the city with convenient proximity to the main train station, public transportation and key attractions such as the university and the old town. This makes the hotel a convenient and peaceful base for tourists and business travelers alike.
Guests are equally impressed by the breakfast experience, describing it as delicious, rich in variety and of high quality. With extensive options that include both sweet and savory choices, fresh products and appealing presentation, the breakfast satisfies even the most discerning guests. The availability of options like à la carte breakfast in the room further enhances the experience.
The rooms at The Passage - Urban Retreat stand out for their spaciousness, modern design and cleanliness. Guests appreciate the comfortable and aesthetically pleasing furnishings, large bathrooms with luxurious showers and the quietness of rooms facing the courtyard. The rooms' bright and spacious interiors, complemented by thoughtful amenities like coffee machines, contribute to a very satisfying stay.
Cleanliness is a hallmark of the hotel with immaculate rooms and public areas frequently highlighted. The efficient housekeeping ensures that everything is maintained to a high standard, adding to the overall comfort and appeal of the stay.
The staff at The Passage are lauded for their friendliness, professionalism and attentiveness, making guests feel welcome and well cared for. This level of exceptional hospitality contributes significantly to the positive guest experiences.
Moreover, the hotel offers excellent amenities such as fast and reliable Wi-Fi, a well-equipped gym and thoughtful accommodations for dogs, which are all appreciated by guests. The fitness facilities, in particular, are noted for their modernity and cleanliness, providing a comprehensive wellness experience.
The comfortable beds are often mentioned with guests frequently describing them as large and very comfortable, ensuring a restful sleep. Despite a few minor criticisms, such as occasional Wi-Fi issues and some variability in pillow comfort, the general consensus is exceptionally positive.
For business travelers, The Passage - Urban Retreat is an excellent choice, offering modern facilities and a business-friendly environment with easy access to transportation and meeting spaces. The combination of style, comfort and amenities aligns well with its four-star rating.
In summary, The Passage - Urban Retreat is highly recommended for its perfect location, excellent breakfast, modern and clean rooms, attentive staff and comprehensive amenities, providing a luxurious and comfortable stay for both tourists and business travelers.
Categories
Guests are equally impressed by the breakfast experience, describing it as delicious, rich in variety and of high quality. With extensive options that include both sweet and savory choices, fresh products and appealing presentation, the breakfast satisfies even the most discerning guests. The availability of options like à la carte breakfast in the room further enhances the experience.
The rooms at The Passage - Urban Retreat stand out for their spaciousness, modern design and cleanliness. Guests appreciate the comfortable and aesthetically pleasing furnishings, large bathrooms with luxurious showers and the quietness of rooms facing the courtyard. The rooms' bright and spacious interiors, complemented by thoughtful amenities like coffee machines, contribute to a very satisfying stay.
Cleanliness is a hallmark of the hotel with immaculate rooms and public areas frequently highlighted. The efficient housekeeping ensures that everything is maintained to a high standard, adding to the overall comfort and appeal of the stay.
The staff at The Passage are lauded for their friendliness, professionalism and attentiveness, making guests feel welcome and well cared for. This level of exceptional hospitality contributes significantly to the positive guest experiences.
Moreover, the hotel offers excellent amenities such as fast and reliable Wi-Fi, a well-equipped gym and thoughtful accommodations for dogs, which are all appreciated by guests. The fitness facilities, in particular, are noted for their modernity and cleanliness, providing a comprehensive wellness experience.
The comfortable beds are often mentioned with guests frequently describing them as large and very comfortable, ensuring a restful sleep. Despite a few minor criticisms, such as occasional Wi-Fi issues and some variability in pillow comfort, the general consensus is exceptionally positive.
For business travelers, The Passage - Urban Retreat is an excellent choice, offering modern facilities and a business-friendly environment with easy access to transportation and meeting spaces. The combination of style, comfort and amenities aligns well with its four-star rating.
In summary, The Passage - Urban Retreat is highly recommended for its perfect location, excellent breakfast, modern and clean rooms, attentive staff and comprehensive amenities, providing a luxurious and comfortable stay for both tourists and business travelers.
Family Friendly Hotel
The Passage offers a Happy Family package, including buffet breakfast and free stay for children under 12.
Romantic Hotel
This urban retreat offers stylish rooms and a central location in Basel. Its modern design and comfortable amenities provide a convenient base for exploring the city's romantic offerings.
Hotel near Nightlife Spots
The hotel features a lounge bar that is a great place to meet and relax. It has a cozy, intimate setting with a modern, trendy ambiance. The bar offers a broad selection of beverages, including cocktails and spirits, and serves snacks.
Hotel with Gym
The Passage - Urban Retreat is listed as one of the best hotels with a gym and fitness center. This hotel provides an urban retreat experience that includes facilities for physical activity.
4-Star Hotel
This centrally located design hotel, newly built in 2014, features a sauna, a fitness center, free WiFi access and air-conditioned rooms. It is appreciated for its modern design and convenient amenities.
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Guest Reviews
The Passage - Urban Retreat has received glowing praise for its prime location from multiple visitors. Its position in Basel is described as very central, perfectly poised for exploring the city. The hotel is just a short 10-minute walk from the main train station and is close to various public transportation options, including buses and trams. The old town is easily accessible on foot, making it a convenient base for tourists.
Guests appreciate the hotel's proximity to key attractions such as the university, main sites and historical center. The area's atmosphere is both bustling and quiet, ideal for those who want to be close to the action without the noise. The hotel’s surroundings include numerous restaurants, bars, shops and cultural attractions, adding to its appeal.
Public transportation links are excellent with several tram and bus stops nearby and the BaselCard provides free rides for guests. The hotel's advantageous location nonetheless offers a peaceful retreat due to its strategic positioning. Notably, it is close to the vibrant Christmas markets, making it a popular choice during the holiday season.
Visitors consistently refer to the hotel’s location as fantastic, excellent and perfect for a city visit, noting that everything is within a convenient walking distance.
The Passage - Urban Retreat offers a breakfast experience that has garnered numerous positive reviews from guests. The breakfast is consistently described as delicious, rich and of high quality. Guests have praised its extensive variety, featuring both sweet and savory options, fresh products and an appealing presentation. Many have highlighted the great selection, noting the assortment of cereals, cheeses, breads and fresh fruits, as well as hot options like scrambled eggs that have received particular praise for their creamy texture.
The breakfast area, although sometimes tight on space, is generally well-organized and the service attentive and friendly. While some reviews mention that the breakfast can be expensive, the overall sentiment suggests that the quality and variety offered make it worthwhile. On weekends, guests can enjoy a wide and delicious selection and the option for breakfast à la carte in the room is also available.
Despite a few comments on the limited variety of some items, the breakfast typically exceeds expectations, leaving guests satisfied and eager to return. The combination of clean rooms and a comfortable bed enhances the overall experience, making breakfast at The Passage - Urban Retreat a standout feature noted by many visitors.
Nestled in a quiet yet centrally located area, "The Passage - Urban Retreat" offers a delightful blend of modern design and comfortable amenities. Guests frequently commend the hotel for its spacious and immaculately clean rooms, which are elegantly furnished and provide a pleasant retreat from the bustling city. The bathrooms are notably large and equipped with amazing showers, including rain shower heads, which add a touch of luxury.
The modern decor and well-maintained facilities are highlighted throughout the reviews with numerous mentions of stylishly outfitted rooms that receive ample natural light. Comfort is a priority, evident from the cozy furnishings and efficient layout of the rooms. Many guests appreciate the functional yet aesthetically pleasing design, making the rooms suitable for both relaxation and business needs.
Rooms facing the courtyard are particularly appreciated for their quietness, while those facing the street might experience some noise. The air conditioning and electrical setups can be somewhat confusing and some rooms lack bathrobes and slippers. However, these are minor issues compared to the overall high standards of cleanliness and comfort.
The large and comfy beds, well-equipped rooms with coffee machines and thoughtful decor contribute to a very satisfying stay. The bright, spacious interiors and high ceilings are frequently praised, making the rooms feel even more comfortable and welcoming.
In summary, "The Passage - Urban Retreat" is highly recommended for its cleanliness, spaciousness, modern amenities and excellent soundproofing, providing a tranquil and comfortable environment ideal for both leisure and business travelers. The attentive staff and the hotel's proximity to the main center add to the overall positive guest experience.
The Passage - Urban Retreat offers a highly praised sleeping experience with many guests commending the comfort of their beds. Descriptors such as super comfortable, very comfortable large and amazing beds frequently appear, highlighting a consistent quality across various reviews. The comfort of the bedding also stands out with guests noting it is very comfortable and good. Several reviews mention the beds as large, which adds to the overall appeal. While the majority are pleased with the bed comfort, there are some concerns. A few guests found the pillows heavy, hard or uncomfortable. Additionally, one comment mentioned that the bed was small in some rooms. Despite these occasional issues, the consensus is that The Passage provides a restful and comfortable experience, making it a reliable choice for visitors seeking a good night's sleep.
The Passage - Urban Retreat stands out for its impeccable standards of cleanliness. Guest feedback consistently highlights the hotel's clean, bright and modern environment. From lushly clean rooms to spotless bathrooms, cleanliness seems to be prioritized across all areas of the establishment. Visitors appreciate the well-maintained and comfortable accommodations, describing the spaces as spacious, functional and fresh. The rooms are noted for being not only clean but also nicely decorated and very quiet, ensuring an elevated level of comfort during the stay.
Exemplary housekeeping practices ensure that every corner of the hotel, from the lobby to individual rooms, is well-cleaned and maintained. Guests frequently described the housekeeping as highly efficient with rooms being cleaned thoroughly and regularly. The hotel’s décor and facilities are modern, further enhancing the overall cleanliness that guests have come to appreciate.
In addition to clean rooms, guests also noted that the bathrooms were kept in pristine condition. This attention to detail contributes to the high rate of cleanliness mentioned repeatedly in the reviews. Guests were particularly impressed with the smell of clean sheets and the fresh environment that greeted them in the lobby and other common areas.
Overall, The Passage - Urban Retreat excels in providing a clean and comfortable stay with consistent praise for its pristine rooms and exceptional housekeeping standards.
The Passage - Urban Retreat receives glowing feedback for its staff, who are consistently described as friendly, helpful and attentive. Many guests highlight the exceptional welcome they receive upon arrival, noting the warm and courteous demeanor of the team. The staff are not just friendly but also professional and accommodating, often going out of their way to assist with practical requests and provide upgrades. Guests particularly appreciate the prompt and efficient service, along with the supportive and polite interactions throughout their stay. The front desk and reception staff stand out for their welcoming nature and efficiency, making guests feel comfortable right from check-in. The high standard of professional service is evident across all interactions with staff members being described as competent, hardworking and primarily focused on enhancing guest experience. Overall, The Passage - Urban Retreat is praised for its exceptional hospitality and the pivotal role its exemplary staff play in making stays memorable.
The Passage - Urban Retreat offers Wi-Fi connectivity throughout the entire premises, including both rooms and common areas. Guests have highlighted that the Wi-Fi is generally easy to use with some describing the connection as superb, perfectly functioning or excellent. Fast Wi-Fi is also noted by several reviewers, contributing positively to the overall experience.
However, there have been mentions of some inconsistencies. A few guests pointed out that the Wi-Fi could be unreliable at times with occasional slow speeds and connectivity issues, particularly in certain areas of the hotel. Some users experienced problems connecting to the Wi-Fi, while others noted that it either stopped working or required re-enabling. Despite these occasional hiccups, many guests still found the Wi-Fi satisfactory for their needs.
The Passage - Urban Retreat offers a top-notch fitness and wellness experience that has garnered high praise from guests. The gym facilities are consistently described as excellent, modern and well-equipped, providing a vast array of machines to meet various fitness needs. The spacious gym is maintained in pristine condition, making it a standout feature of the hotel. Guests appreciate the additional benefit of a sauna, which complements the gym and enhances their overall wellness experience. The fitness area is not only functional but also aesthetically appealing with some stating it looked so good it could even charge for membership. Free usage of these facilities is highlighted as a significant perk, adding immense value to the stay. Overall, The Passage - Urban Retreat ensures that fitness enthusiasts will find everything they need for a comprehensive and enjoyable workout.
Nestled in the heart of Basel, 'The Passage - Urban Retreat' offers a blend of modernity and comfort that resonates well with its four-star status. Guests appreciate the hotel's subtle luxury and freshly designed interiors, which underscore its contemporary charm. Although some felt the superior rooms did not fully reflect the four-star standard, many found the hotel met the criteria of a four-star rating with its cleanliness, stylish decor and modern amenities.
While the cost of around 230 euros per day might seem steep to some, the overall value and quality of the hotel are often deemed satisfactory. However, there are divided opinions on certain aspects, such as the breakfast, which some visitors believe could be better for a hotel of this standard.
Despite a few criticisms, 'The Passage - Urban Retreat' is generally highly recommended for its aesthetic appeal and reliable services, offering a comfortable stay that aligns well with its four-star expectations.
The Passage - Urban Retreat stands out as an excellent choice for business travelers, offering a range of amenities specifically tailored for those on work-related trips. The hotel boasts modern facilities and is geared towards business professionals, making it an ideal location for meetings and conferences. Its clientele reflect this focus, being mostly business travelers who appreciate the hotel's business-oriented environment.
The hotel's location is another highlight, providing easy accessibility and positioning it perfectly for business meetings and travel. Visitors have noted the good price-quality ratio, which provides excellent value for money, despite Switzerland's overall high cost of living.
Guests repeatedly praise the comfort and convenience offered, making it a top choice for frequent business trips thanks to its business-friendly accommodations. With great communication facilities and modern amenities targeted at business needs, The Passage - Urban Retreat is frequently recognized as an outstanding spot for business stays.
The Passage - Urban Retreat offers a stay marked by luxurious elegance and high-quality amenities. This stylishly elegant hotel leaves a lasting impression with its very beautiful and gorgeous rooms, making for an excellent experience. Guests have consistently praised the splendid charm and overall elegance that permeates the property. With a focus on creating a relaxing getaway, this highly recommended hotel ensures a wonderful and very good stay.
The Passage - Urban Retreat offers a truly dog-friendly experience. Guests praise the welcoming atmosphere for their furry companions, noting how their dogs are made to feel like welcome guests. The hotel provides thoughtful amenities such as bowls and welcome treats specifically for dogs. Even large dogs are accommodated with guests mentioning the overall dog-friendly environment. Additionally, a giant dog statue at the entrance underscores the hotel's commitment to canine guests. Overall, pet owners can expect a warm and accommodating stay for their dogs at The Passage - Urban Retreat.
Location Show Map
Location
Guests appreciate the hotel's proximity to key attractions such as the university, main sites and historical center. The area's atmosphere is both bustling and quiet, ideal for those who want to be close to the action without the noise. The hotel’s surroundings include numerous restaurants, bars, shops and cultural attractions, adding to its appeal.
Public transportation links are excellent with several tram and bus stops nearby and the BaselCard provides free rides for guests. The hotel's advantageous location nonetheless offers a peaceful retreat due to its strategic positioning. Notably, it is close to the vibrant Christmas markets, making it a popular choice during the holiday season.
Visitors consistently refer to the hotel’s location as fantastic, excellent and perfect for a city visit, noting that everything is within a convenient walking distance.
Breakfast
The breakfast area, although sometimes tight on space, is generally well-organized and the service attentive and friendly. While some reviews mention that the breakfast can be expensive, the overall sentiment suggests that the quality and variety offered make it worthwhile. On weekends, guests can enjoy a wide and delicious selection and the option for breakfast à la carte in the room is also available.
Despite a few comments on the limited variety of some items, the breakfast typically exceeds expectations, leaving guests satisfied and eager to return. The combination of clean rooms and a comfortable bed enhances the overall experience, making breakfast at The Passage - Urban Retreat a standout feature noted by many visitors.
Rooms
The modern decor and well-maintained facilities are highlighted throughout the reviews with numerous mentions of stylishly outfitted rooms that receive ample natural light. Comfort is a priority, evident from the cozy furnishings and efficient layout of the rooms. Many guests appreciate the functional yet aesthetically pleasing design, making the rooms suitable for both relaxation and business needs.
Rooms facing the courtyard are particularly appreciated for their quietness, while those facing the street might experience some noise. The air conditioning and electrical setups can be somewhat confusing and some rooms lack bathrobes and slippers. However, these are minor issues compared to the overall high standards of cleanliness and comfort.
The large and comfy beds, well-equipped rooms with coffee machines and thoughtful decor contribute to a very satisfying stay. The bright, spacious interiors and high ceilings are frequently praised, making the rooms feel even more comfortable and welcoming.
In summary, "The Passage - Urban Retreat" is highly recommended for its cleanliness, spaciousness, modern amenities and excellent soundproofing, providing a tranquil and comfortable environment ideal for both leisure and business travelers. The attentive staff and the hotel's proximity to the main center add to the overall positive guest experience.
Beds
Cleanliness
Exemplary housekeeping practices ensure that every corner of the hotel, from the lobby to individual rooms, is well-cleaned and maintained. Guests frequently described the housekeeping as highly efficient with rooms being cleaned thoroughly and regularly. The hotel’s décor and facilities are modern, further enhancing the overall cleanliness that guests have come to appreciate.
In addition to clean rooms, guests also noted that the bathrooms were kept in pristine condition. This attention to detail contributes to the high rate of cleanliness mentioned repeatedly in the reviews. Guests were particularly impressed with the smell of clean sheets and the fresh environment that greeted them in the lobby and other common areas.
Overall, The Passage - Urban Retreat excels in providing a clean and comfortable stay with consistent praise for its pristine rooms and exceptional housekeeping standards.
Staff
Wi-Fi
However, there have been mentions of some inconsistencies. A few guests pointed out that the Wi-Fi could be unreliable at times with occasional slow speeds and connectivity issues, particularly in certain areas of the hotel. Some users experienced problems connecting to the Wi-Fi, while others noted that it either stopped working or required re-enabling. Despite these occasional hiccups, many guests still found the Wi-Fi satisfactory for their needs.
Gym
4 Star
While the cost of around 230 euros per day might seem steep to some, the overall value and quality of the hotel are often deemed satisfactory. However, there are divided opinions on certain aspects, such as the breakfast, which some visitors believe could be better for a hotel of this standard.
Despite a few criticisms, 'The Passage - Urban Retreat' is generally highly recommended for its aesthetic appeal and reliable services, offering a comfortable stay that aligns well with its four-star expectations.
Business
The hotel's location is another highlight, providing easy accessibility and positioning it perfectly for business meetings and travel. Visitors have noted the good price-quality ratio, which provides excellent value for money, despite Switzerland's overall high cost of living.
Guests repeatedly praise the comfort and convenience offered, making it a top choice for frequent business trips thanks to its business-friendly accommodations. With great communication facilities and modern amenities targeted at business needs, The Passage - Urban Retreat is frequently recognized as an outstanding spot for business stays.
Luxury
Dog Friendly
No, The Passage - Urban Retreat doesn't have any pool.
No, a spa isn't available at The Passage - Urban Retreat.
Yes, The Passage - Urban Retreat welcomes dogs.
No, parking facilities aren't available at The Passage - Urban Retreat.
Yes, The Passage - Urban Retreat has a gym.
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