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Summary of reviewsVISIONAPARTMENTS Basel Nauenstrasse enjoys a prime location, making it an excellent choice for visitors to Basel. Centrally situated and a short walk from the main train station, it provides seamless access to public transport, including trams and buses, facilitating effortless exploration of the city and surrounding areas. The proximity to landmarks such as the old city center and the Rhine River, reachable on foot, adds to its appeal. The location is praised for being strategic, making it suitable for both leisure tourists and business travelers with easy access to dining, shopping and cultural experiences.
The apartments impress with their stylish, modern design, cleanliness and practicality. Often described as well-equipped, they feature amenities such as kitchenettes with microwaves, dishwashers, coffee machines and utensils. Guests appreciate the spaciousness, large beds and luxurious bathrooms, noting that the accommodations feel cozy and homely. However, there are occasional remarks about smaller-than-expected rooms, ventilation issues and inconsistent housekeeping standards.
Cleanliness receives a mix of feedback, although many guests highlight the apartments as being very clean and well-maintained with spotless facilities and modern bathrooms. Some reviews, however, mention occasional issues such as dirty floors or neglected cleaning services.
The contactless check-in system is widely appreciated for its efficiency. The staff is often commended for their responsiveness and courteous service, primarily through digital communication. While cleaning staff are noted for their friendliness and efficiency, the lack of on-site staff, especially on weekends, is a concern for some guests.
WiFi connectivity at the apartments is generally praised for being fast and reliable with many guests appreciating this service. Nevertheless, some noted issues with slow speeds and intermittent connectivity problems.
The comfort of the beds garners mixed reviews. Many guests find them comfortable and conducive to a good night’s sleep. However, some guests report that the beds are too small or narrow with a few describing issues such as soft mattresses or low bed height.
VISIONAPARTMENTS Basel Nauenstrasse also leaves a luxurious impression on many guests with high-end equipment and facilities that evoke a 5-star hotel experience. The modern and stylish decor, spacious layouts and luxurious touches like elegant bathrooms and well-equipped kitchens are frequently praised. Despite minor issues like occasional air conditioning problems, the overall sentiment is that the apartments offer excellent value for money, blending luxury and affordability in the heart of Basel.
Combining convenience, modernity and a strategic location, VISIONAPARTMENTS Basel Nauenstrasse is highly recommended for those seeking a high-quality stay in Basel, although there remain areas for improvement such as breakfast offerings and more consistent housekeeping services. Show more
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Aparthotel with Outdoor Pool
VISIONAPARTMENTS Basel Nauenstrasse offers an outdoor pool, providing a refreshing amenity for guests in Basel.
Dog Friendly Aparthotel
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Parking
Cheap Aparthotel
3-Star Aparthotel
Room Types
StudioProviding free toiletries, this studio includes a private bathroom with a bath or a shower and a hairdryer. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony, this studio also provides a coffee machine, a wardrobe and a flat-screen TV. The unit offers 1 bed.
Standard StudioOffering free toiletries, this studio includes a private bathroom with a bath or a shower and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The studio offers a flat-screen TV, a coffee machine, a wardrobe and heating. The unit offers 1 bed.
Studio ApartmentThe apartment has 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a flat-screen TV, a coffee machine, a wardrobe and heating. The unit has 1 bed.
ApartmentThe apartment features 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The well-fitted kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment is equipped with a flat-screen TV, a coffee machine, a wardrobe, as well as heating. The unit offers 1 bed.
One-Bedroom ApartmentThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features a coffee machine, a wardrobe, heating, as well as a flat-screen TV. The unit has 1 bed.
Superior ApartmentThis apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The fully equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment is equipped with a flat-screen TV, a coffee machine, a wardrobe, as well as heating. The unit offers 1 bed.
Superior Single RoomProviding free toiletries, this single room includes a private bathroom with a bath or a shower and a hairdryer. The well-equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The single room provides a coffee machine, a wardrobe, heating and a flat-screen TV. The unit offers 1 bed.
Superior StudioProviding free toiletries, this studio includes a private bathroom with a bath or a shower and a hairdryer. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The studio is equipped with a flat-screen TV, a coffee machine, a wardrobe, as well as heating. The unit offers 1 bed.
Apartment with TerraceThis apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment features a coffee machine, a wardrobe, a flat-screen TV and a terrace. The unit offers 1 bed.
Deluxe ApartmentThis apartment is comprised of 1 bedroom, kitchenette, a terrace and 1 bathroom with a bath or a shower. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment is fitted with a flat-screen TV, a coffee machine, a wardrobe, as well as heating. The unit offers 1 bed.
Studio with TerraceProviding free toiletries, this studio includes a private bathroom with a bath or a shower and a hairdryer. Meals can be prepared in the kitchenette, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace, this studio also provides a coffee machine, a wardrobe and a flat-screen TV. The unit offers 1 bed.
Single Room with TerraceFeaturing free toiletries, this single room includes a private bathroom with a bath or a shower and a hairdryer. The well-equipped kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace, this single room also features a coffee machine, a wardrobe and a flat-screen TV. The unit has 1 bed.
Guest Reviews
Location
VISIONAPARTMENTS Basel Nauenstrasse enjoys a prime location, making it an excellent choice for those visiting Basel. Centrally located and within a very short walking distance from the main train station, this accommodation provides easy access to public transport, including trams and buses, which helps guests explore the city and its surrounding areas effortlessly. The convenience of its proximity to the train station is particularly noted for those planning day trips or further travel. Additionally, guests find it ideal for commuting to landmarks, such as the old city center and the Rhine River, both reachable on foot.
The area is not only strategic for transportation but also offers ample options for dining, shopping and cultural experiences. The location is regularly praised for its accessibility to various attractions and necessities downtown, making it suitable for both leisure tourists and business travelers. Whether you're in Basel for a brief stopover, a city tour or a business trip, the seamless integration with public transit and the comfortable, well-equipped apartments make VISIONAPARTMENTS Basel Nauenstrasse a practical and highly recommended option.
Breakfast
At VISIONAPARTMENTS Basel Nauenstrasse, guest reviews paint a mixed picture of the breakfast experience. The small breakfast buffet is noted for offering a limited selection, primarily consisting of basic items like coffee and croissants. While some guests appreciated the quality of the products available, others found the options insufficient and the overall breakfast experience disappointing.
Many reviews highlight specific issues such as the absence of breakfast on weekends, late start time at 7:30 or 8:00 AM and an often meager selection that left much to be desired. Frequent comments mention that the breakfast was not worth the extra cost, citing it as overpriced and below expectations with some guests reporting that they did not receive breakfast despite having booked it. The lack of variety with only croissants and cappuccinos being consistently available, was a common grievance.
On a positive note, some guests found the breakfast to be satisfactory for a small morning boost and viewed it as reasonable value for money. Others appreciated having the option to prepare a simple breakfast in their rooms, thanks to the small kitchens provided. Nevertheless, for those seeking a comprehensive and fulfilling breakfast experience, VISIONAPARTMENTS' current offering might fall short.
Rooms
VISIONAPARTMENTS Basel Nauenstrasse offers a blend of modernity, comfort and practicality in the heart of Basel. Many guests appreciated the stylish and well-equipped apartments, noting their cleanliness and contemporary design. The rooms often featured useful amenities such as kitchenettes with microwaves, dishwashers, coffee machines and even kitchen utensils, although some found the selection of kitchenware limited.
The spaciousness of many apartments was a highlight with guests enjoying the large, comfortable beds and luxurious bathrooms. The modern furnishings and tasteful decor contributed to a cozy and inviting environment, which many reviewers found homely and functional for short stays.
For those traveling for business or leisure, the central location near the main train station and city center proved to be a major convenience. The contactless check-in system was generally praised for its efficiency, adding to the value of the experience.
However, not all feedback was positive. Several guests pointed out that some rooms were smaller than expected and could feel cramped, especially for couples. Issues with ventilation and room temperature were also noted with complaints about rooms being too hot and lacking air conditioning.
In terms of cleanliness, while many guests found their rooms spotless, there were occasional reports of less-than-perfect housekeeping. Some rooms had maintenance issues like broken blinds or dirty marks on furniture.
Overall, VISIONAPARTMENTS Basel Nauenstrasse mostly impressed with its modern and stylish accommodations, helpful amenities and prime location, despite a few areas needing improvement.
Beds
Guest reviews of VISIONAPARTMENTS Basel Nauenstrasse consistently highlight both positive and negative aspects regarding the beds. Many guests found the beds to be comfortable, clean and some even described them as superb or heavenly. Several appreciated the large and cozy beds with accommodating bedding that contributed to a good night's sleep.
However, there were also several complaints. Some guests mentioned that the beds were too small or too narrow, especially for double occupancy. Issues such as soft mattresses, thin pillows and low bed height were frequently noted. A few reviews pointed out that the bed frames were noisy and some beds were described as uncomfortable, hard or sagged. Overall, while there are mixed opinions, a significant number of guests did find the beds to be comfortable and satisfactory.
Cleanliness
'VISIONAPARTMENTS Basel - contactless check-in' presents a mixed picture when it comes to cleanliness according to guest reviews. Positively, many guests praised the apartments for being very clean, modern and well-equipped. Cleanliness was frequently described as excellent with numerous mentions of spotless and tidy rooms and facilities. The bathrooms were also noted to be modern and clean, complementing the overall positive impressions of a well-maintained space. The property itself was highlighted for being clean and organized with comfortable and practical amenities.
However, there were also several negative remarks concerning cleanliness. Some guests reported issues such as dirty floors, dust in various corners, dirty rugs and even remnants of previous occupants like socks and hair. There were also mentions of insufficient or neglected cleaning services with some apartments not being thoroughly cleaned upon arrival and housekeeping not being regular unless specifically requested.
Overall, while a significant number of guests found the cleanliness to be of a high standard, others experienced varying degrees of cleanliness issues, suggesting inconsistencies in the upkeep of the apartments.
Staff
The VISIONAPARTMENTS Basel Nauenstrasse offers an experience centered around contactless check-in and efficient customer service. Many guests report that the communication with the staff, primarily through email or phone, is highly responsive, courteous and effective. The support team is often praised for their quick and helpful responses to inquiries and for being accommodating to various requests.
Although the cleaning staff receives positive remarks for their friendliness and efficiency, the absence of on-site staff, especially during weekends, is a notable concern. Guests indicate that the lack of a physical receptionist and in-person support can make it difficult to get immediate assistance, resulting in an impersonal experience. On rare occasions, guests encountered rude or unhelpful employees, but these incidents seem to be exceptions rather than the norm.
Overall, the customer service provided remotely is proficient and the staff demonstrates a high level of professionalism and friendliness. The few interactions with the on-site personnel, when available, are generally positive and supportive. To enhance the guest experience, improvements could be made by increasing staff visibility and availability, particularly during weekends.
Wi-Fi
When it comes to WiFi connectivity at VISIONAPARTMENTS Basel Nauenstrasse, guests had a varied experience. Many praised the apartment for providing good, fast and free WiFi. A significant number of reviewers mentioned that the WiFi worked well, was flawless and had a strong signal. Some even highlighted the internet speed as one of the best they experienced during their European travels.
However, not all experiences were positive. Several guests faced issues such as slow internet speeds, WiFi not working at all or intermittent connectivity problems. Some were concerned about the lack of initial WiFi access or the absence of clear instructions on how to connect. A few reviews mentioned specific problems like WiFi issues on their last day or problems with screen mirroring on the TV.
Despite these occasional connectivity problems, the overall feedback indicates that most guests found the WiFi service to be satisfactory and appreciated the efficient and prompt online customer service provided. The convenience of contactless check-in and easy setup with provided passwords also received positive mentions.
Luxury
VISIONAPARTMENTS Basel Nauenstrasse offers a luxurious and modern stay that impresses guests on several fronts. The accommodations are described as beautifully clean and well-maintained, featuring high-end equipment and facilities that evoke the feeling of a 5-star hotel. The apartments boast plenty of space, modern design and luxurious touches, including elegant bathrooms with rain showers and well-equipped kitchens with dishwashers.
The location is superb, centrally positioned in Basel and offers nice views, especially from the rooftop pool. Guests appreciate the contemporary and stylish decor with the interior design receiving particular praise for its bright and tasteful aesthetics. The high quality of the furnishings and finishes, from the luxurious bedrooms to the modern living facilities, ensures a comfortable and visually appealing stay.
While the keyless access system and contactless check-in process are user-friendly and efficient, some minor issues such as occasional air conditioning problems and unusual smells in some bathrooms have been noted. Despite these, the overall sentiment is that the apartments offer excellent value for money, striking a balance between luxury and affordability. The rapid and informative responses to any queries further enhance the guest experience, positioning VISIONAPARTMENTS Basel Nauenstrasse as a top choice for those seeking modern, high-quality accommodation in Basel.
Yes, VISIONAPARTMENTS Basel - contactless check-in has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at VISIONAPARTMENTS Basel - contactless check-in.