HYPERION Hotel Basel

Basel 47.56436300, 7.60196400 , Messeplatz 12 (Show on Map)
8.5
Very Good


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Summary of reviewsThe HYPERION Hotel Basel boasts a prime location in the heart of Basel, making it exceptionally convenient for both business and leisure travelers. Its proximity to major attractions, excellent public transportation links and the nearby Basel Fairgrounds and old town draw consistent praise from guests. The location offers a quiet retreat while still being close to the bustling city center and essential amenities like shops, restaurants and bars, making exploration easy and enjoyable.

The breakfast at HYPERION Hotel Basel receives significant acclaim for its quality and variety, described by many guests as "sensational." Though the cost is a point of concern for some, the diverse and abundant buffet is generally considered worth the price. The attentive and friendly staff enhance the breakfast experience, contributing to an overall delightful start to the day.

While the hotel's dinner service garners mixed reviews due to occasional service lapses and high prices, many guests appreciate the quality and taste of the food offered. The bar is particularly favored for its cheerful atmosphere and excellent cocktails. The hotel’s cleanliness stands out with immaculate rooms, well-maintained public areas and a high standard of hygiene extending to its gym and sauna.

The rooms, though sometimes noted for their compact size, are modern, clean and comfortable with impressive views of the city from higher floors. Guests appreciate the modern amenities, cozy bedding and effective soundproofing. Some minor issues such as room size and air circulation do not significantly detract from the positive overall experience.

The staff at HYPERION Hotel Basel consistently receives high marks for their friendliness, professionalism and efficiency. Their willingness to go above and beyond to assist guests leaves a lasting positive impression. The WiFi service also receives mostly positive feedback, though some guests report connectivity issues.

Parking, though available and convenient, is often criticized for being expensive. Guests generally find the hotel’s parking facilities adequate and well-located, but the high fees and sometimes tight spaces can be a downside.

The beds contribute positively to the stay with many guests praising their comfort and the quality of bedding. Though some find the beds too small or hard, the overall feedback is favorable.

As a four-star hotel, HYPERION Hotel Basel is regarded as modern and well-equipped, perfectly suited for business travelers given its extensive conference facilities and ideal location. While some aspects like the quality of linens and amenities could be improved, the overall value, cleanliness and modern conveniences ensure a largely satisfactory experience.

In summary, HYPERION Hotel Basel impresses with its prime location, quality breakfast, cleanliness, modern rooms and excellent staff service, making it a top choice for visitors to Basel. Despite minor areas for improvement, the hotel provides a memorable and comfortable stay.
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Categories
Luxury Hotel
Located directly at the Messeplatz, this hotel offers modern luxury with panoramic city views. Its spacious rooms, excellent business facilities, and on-site dining make it a top choice for discerning travelers. The hotel's contemporary design and high-end amenities provide a sophisticated experience.

Hotel for Honeymoon
The hotel stands out as an exceptional choice for honeymooners. Guest reviews emphasize its suitability for couples seeking a romantic getaway, and it offers honeymoon suites and packages specifically tailored for newlyweds, enhancing the experience with thoughtful extras.

Dog Friendly Hotel
This hotel is extremely welcoming and pet-friendly. Special arrangements are made for dogs, including a dog bed, special bowls, pet food and a dog mattress, tray and bowl, all without needing to make extra requests.

Business Hotel
Located directly at Messeplatz, the HYPERION Hotel Basel is ideal for visitors attending events at the Messe Basel. The hotel offers modern amenities and efficient service, catering specifically to business needs.

Hotel with Parking
Located near Messeplatz, this hotel provides parking. It is well-suited for visitors attending events and exhibitions with the convenience of parking.

Accessible Hotel
The hotel is wheelchair accessible with barrier-free access, and lifts provide access to all floors. Disabled facilities are available.

4-Star Hotel
This modern hotel offers spectacular views from the tallest habitable building in Switzerland. It features well-equipped rooms and suites. Guests can enjoy a wellness area with a sauna and fitness facilities.

Skyscraper Hotel
Hyperion Hotel Basel is set in the Basel Trade Show Tower, the tallest residential building in the city of Basel, which is 105 metres tall and boasts 31 floors.

Romantic Hotel

Room Types
Comfort Queen Room These rooms come with a queen-size bed. They are situated close to the lifts. Please note that extra beds are not available for these room type.

Comfort King Room More spacious room with a king-size bed.

Business Room with Lounge Access Very quiet corner rooms with superb views and a bathroom. Please note that extra beds are not available for these room type.

Suite with Lounge Access Elegant and spacious suite on the highest floors offering superb views over the city. Please note that if the suite is booked for 3 guests, breakfast is in no case included but available at an additional cost.

Superior King Room The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a minibar, a coffee machine, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.

Guest Reviews
8.5
Very Good
Location
The HYPERION Hotel Basel boasts an enviable location in the heart of the city, making it an ideal choice for both business and leisure travelers. Guests consistently praise its proximity to major attractions, including the Basel Fairgrounds and the old town, which are easily reachable by public transportation—a tram stop is conveniently situated right in front of the hotel. The hotel is also well connected to the main train stations and is just a short ride from the airport, ensuring smooth arrivals and departures.

Visitors appreciate the hotel's central positioning with many essential amenities such as shops, restaurants and bars nearby. The modern infrastructure and stunning city views from higher floors only add to the appeal. Guests can effortlessly explore the city, as public transport is readily available and included in the stay via the Basel Card, which provides free access to transportation and discounts on attractions.

The quiet yet central location offers the best of both worlds: a peaceful retreat with easy access to the bustling city center, just a few tram stops away. Many reviewers highlight the strategic placement of the hotel for visiting prominent events at the convention and congress centers, making it a top choice for trade fair attendees. Whether attending a business meeting or exploring the historical sights, the HYPERION Hotel Basel's location enhances the overall travel experience by providing unmatched convenience and connectivity throughout Basel.

Breakfast
The breakfast at HYPERION Hotel Basel consistently receives high praise from guests. Reviews highlight the exceptional quality, wide variety of options and the overall delightful experience. Many guests found the breakfast buffet to be richly presented and abundant, offering everything from fresh fruits and juices to hearty hot dishes and a selection of meats and cheeses. The term "sensational" frequently appears to describe the breakfast with some reviewers calling it the best they've ever had.

Although the breakfast is noted for its excellence, there are consistent mentions of its high cost with several guests expressing concern over the price. Despite this, many feel that the variety and quality justify the expense and recommend including it in the stay.

Friendly and attentive staff enhance the breakfast experience, frequently mentioned for their service. The breakfast area, while occasionally reported as overcrowded, generally provides a pleasant atmosphere with great views, particularly when enjoyed from higher floors.

Overall, the HYPERION Hotel Basel impresses with its breakfast offering, boasting a diverse, high-quality selection that caters to various tastes and preferences, making it a memorable part of the stay.

Dinner
Located in the heart of Basel, HYPERION Hotel offers a mixed dining experience that has received a variety of feedback from its guests. On the upside, many visitors praise the quality and taste of their evening meals, highlighting the delicious and awesome food served at the hotel's restaurant. The breakfast and dinner offerings have been particularly noted for their excellence. Guests have also enjoyed a pleasant evening at the hotel's bar, appreciated for its cheerful atmosphere and great cocktails.

However, the dining experience sometimes falls short with some guests mentioning limited selection and high prices for the meals. There have also been instances of long waiting times for food and occasional service issues, which led to lukewarm dishes and unimpressive service quality. Additionally, the restaurant's operating hours can be inconsistent, especially during special circumstances like a system hack or on Tuesdays when it's closed.

Despite these occasional let-downs, the property itself is praised for being very clean, well-maintained and offering great views. The staff receives high marks for their attentiveness and efficiency. Overall, while the dining experience at HYPERION Hotel Basel has its pros and cons, the overall ambiance and service quality contribute to making it a recommendable stay.

Rooms
HYPERION Hotel Basel offers guests a modern and comfortable stay with many positive highlights. Despite rooms being on the smaller side, they boast a clean, well-equipped and stylish design. Visitors consistently praise the breathtaking views available from higher floors, particularly those on the 10th floor and above, which provide stunning panoramic views of Basel.

The hotel rooms are furnished with modern amenities and cozy bedding, ensuring a comfortable and convenient experience. Full-length windows and modern equipment, like electric shutters and touch display controls, add to the luxurious feel. Many rooms also feature spacious and well-equipped bathrooms with large showers, enhancing guest comfort.

Cleanliness stands out as a significant benefit with most reviewers noting how tidy and well-maintained their rooms were. The soundproofing between rooms is excellent, contributing to a tranquil environment even in a bustling city.

Some guests pointed out minor issues like the compact size of the rooms and occasional difficulties with temperature control or air circulation. However, these aspects do not overshadow the overall positive feedback with many visitors indicating a willingness to return and recommending the hotel to others.

In summary, HYPERION Hotel Basel provides a modern, comfortable and clean accommodation with spectacular views of the city, making it a favorable choice for anyone visiting Basel.

Beds
Many guests have praised the beds at the HYPERION Hotel Basel for their comfort and quality. Numerous reviews highlighted the beds as very comfortable, leading to great sleep experiences. Some guests found the bedding to be of high quality, describing the mattresses and linens as comfortable and inviting. The spacious rooms and well-maintained beds added to the overall positive experience.

Despite several mentions of comfort, there were some mixed opinions. A few guests felt the beds were too small or too hard and others mentioned that the pillows could be improved. Issues such as beds moving during sleep or being set up as doubles instead of twins were also noted. However, the general sentiment leans towards satisfaction with the bedding at the hotel with many guests highlighting the comfort and their good night's sleep.

Overall, while there are some areas for improvement, the majority of guests seem to find the beds at HYPERION Hotel Basel to be a highlight of their stay, contributing to a comfortable and restful experience.

Cleanliness
The HYPERION Hotel Basel generally impresses with its high standards of cleanliness, receiving numerous commendations for spotlessly clean rooms, immaculate bathrooms and well-maintained public areas. Many guests highlighted the modern and comfortable design of the rooms, alongside their pristine condition. The hotel receives praise for being exceptionally hygienic with particular mentions of cleanliness extending to the gym and sauna areas.

However, not all feedback was positive. Some guests noted occasional lapses in cleanliness, such as dusty floors, leftover items from previous guests and minor maintenance issues. Despite these isolated incidents, the hotel's commitment to cleanliness and overall maintenance stands out as a key strength.

Guests appreciate the hotel's efforts to keep spaces clean and organized with housekeeping generally being thorough and efficient. While there were a few reports of inconsistent cleaning schedules and missed spots, the majority of reviews praise the hotel as being very clean and well-kept, contributing greatly to guest satisfaction during their stay.

Staff
Guests of the HYPERION Hotel Basel consistently praised the staff for their exceptional friendliness and helpfulness. The reception staff received frequent commendations for being welcoming, efficient and adept at managing check-ins smoothly. Many guests noted that the team, including the concierges and front desk staff, was professional, polite and always ready to go above and beyond to assist. The staff were often described as accommodating and supportive, handling guests' needs with warmth and competence. Whether it was assisting with taxi bookings or providing detailed information, the hotel's personnel excelled in ensuring a pleasant stay for their guests. Such personalized service, combined with the staff's courteous and attentive demeanor, left a lasting positive impression on many visitors. Overall, the hotel is noted for its excellent staff service, contributing significantly to guest satisfaction.

Wi-Fi
The WiFi experience at HYPERION Hotel Basel garners mixed reviews from guests. On the positive side, the hotel offers complimentary WiFi with good coverage and several guests reported a fast and reliable internet connection, especially highlighting free fast broadband and modern high-speed Wi-Fi in the Executive Lounge. Free WiFi is available not just in the rooms but also in the central areas of the hotel.

However, some guests did face challenges with the WiFi. Issues ranged from slow speeds to difficulties in connecting with some needing a code or facing poor connectivity within their rooms. Complaints included unstable connections and frustrating connection protocols, such as requiring an SMS mobile number or credit card for access. While many found the WiFi to work well and had a positive overall experience, others found it disappointing and problematic.

In summary, while the HYPERION Hotel Basel generally provides good WiFi service with many guests praising its speed and reliability, there are occasional connectivity issues that may affect the experience.

Parking
The parking situation at HYPERION Hotel Basel garners mixed reviews with many guests noting the availability of private and underground parking facilities. There are several options, including a nearby parking garage and an alternative garage right across the street. Despite having multiple parking options, the cost is frequently mentioned as being quite high with fees generally around 30-35 CHF per day.

While some reviewers found the parking facilities to be very good, spacious and convenient—particularly appreciating the safe storage for bicycles and the charging stations for electric cars—others found the arrival process complicated and noted that the parking spaces can be tight and crowded. The parking garage's location next to or just across the street from the hotel is seen as an advantage, offering easy access even if the hotel’s own parking is full.

However, the high cost of parking is a common complaint with several guests finding it expensive despite any hotel discounts available. The option of parking at the nearby trade fair lot is also mentioned as an alternative. Guests frequently highlight that there are no free parking spaces to be found, making it clear that parking here will come with an extra charge.

In conclusion, HYPERION Hotel Basel offers several parking options with convenient access and good facilities, but guests should be prepared for high parking fees and potential challenges finding a spot during peak times.

4 Star
HYPERION Hotel Basel, a modern establishment situated directly at the exhibition grounds, offers a balanced price-to-location ratio. Guests commonly highlight the hotel's cleanliness, noting the rooms and bathrooms are spotlessly clean and well-kept. Reviews frequently mention the rooms might be small, but they are efficient and practical.

While the hotel is consistently described as a four-star facility, opinions differ regarding whether it fully meets the expected standards. Some guests feel the quality of pillows and linens, as well as the availability of amenities like a minibar, fall short of a four-star rating. However, others appreciate the quality service, facilities and the overall value for money, acknowledging the high price aligns with the four-star experience.

The hotel's modern design and exceptional views make it a perfect choice for business travelers. The breakfast receives high praise for its quality and the restaurant is noted as a great aspect of the hotel. The staff is repeatedly described as friendly and helpful, enhancing the overall guest experience.

Though some guests feel certain amenities, such as the gym and the absence of complimentary items, could be improved, the hotel's high-tech features and fabulous offerings leave a mostly positive impression. Overall, the HYPERION Hotel Basel delivers a largely satisfactory stay with its excellent location, cleanliness and modern conveniences.

Business
HYPERION Hotel Basel is perfectly tailored for business travelers, boasting an ideal location next to the fairground and close to Basel city center, complete with excellent tram connections to the city and train stations. The hotel features extensive conference and business meeting facilities, making it an optimal choice for holding conferences or attending trade fairs.

The business-centric amenities include a business center on the top floor, extensive meeting facilities and an executive lounge on the 30th floor that offers a comfortable, productive environment. The modern, well-equipped rooms are clean, bright and functional, ensuring a pleasant stay. The large variety of choices on the breakfast buffet and nicely appointed bathrooms add to the overall comfort.

Guests appreciated the hotel's easy access to public transportation, making it convenient to navigate the city. While primarily oriented towards business, the Hyperion Hotel Basel is lauded for its excellent infrastructure, central location and the high standard of business services offered. It presents itself as a quintessential city business hotel with upgraded corporate offices and good connectivity for those in town for business or conferences.

Accessible
HYPERION Hotel Basel boasts exceptional accessibility features tailored for guests with disabilities. This well-located hotel provides easy access to a myriad of transport options, including trams and trains, augmenting the convenience of travel. Guests appreciate that the hotel is accessible by tram and is just a short ride away from the main train station and the old town, ensuring explorations are hassle-free.

The high-rise building is noted for its beautiful yet functional design, featuring wheelchair-accessible rooms and facilities. The hotel's accessibility is further enhanced by fast and efficient elevators, making movement within the premises straightforward. For those using wheelchairs, the staff are notably friendly and helpful, ensuring guests feel well-supported at all times.

Public transportation is a highlight with multiple accessible services and free transport options offered by the hotel. The central location, coupled with pure access to trams, trains and nearby restaurants, makes this an ideal spot for guests looking to explore Basel with ease.

Moreover, the breakfast room and overall hotel facilities are accommodating with multilingual staff providing excellent and friendly service. Guests are impressed with the variety of accessible services, reinforcing the hotel's commitment to inclusivity and ease of access.

Honeymoon
The HYPERION Hotel Basel stands out as an exceptional choice for honeymooners traveling through Switzerland. Guest reviews emphasize its suitability for couples seeking a romantic getaway. The hotel offers honeymoon suites and packages specifically tailored for newlyweds, enhancing the experience with thoughtful extras. The location is praised for its centrality, providing easy access to the river and convenient public transportation options such as trams and buses.

Romantic ambiance and fantastic views, particularly from higher floors, make HYPERION Hotel Basel a memorable destination for honeymooners. Guests are particularly impressed with the quiet and cleanliness of the rooms, contributing to a relaxing and private stay. The blend of luxurious accommodations and strategic location cements its reputation as an ideal spot for a memorable honeymoon.

Luxury
HYPERION Hotel Basel offers an experience marked by luxury and superior quality. This beautiful and modern hotel boasts an advanced design and a luxurious atmosphere, creating a high-class experience for its guests. From luxurious rooms and accommodations to the impeccable service and complimentary minibar, everything is thoughtfully curated for comfort and sophistication. The large, luxurious building presents fantastic views, described as incredible and beautiful, especially from the higher floors. Guests can enjoy perfect beds and modern rooms, contributing to a magnificent stay. Furthermore, the hotel's central location makes it convenient for exploring Basel with easy strolling access to nearby restaurants and shops. HYPERION Hotel Basel stands out as a top choice for those seeking a luxurious and refined stay in the heart of the city.

Romantic
The HYPERION Hotel Basel offers a perfect haven for couples seeking a romantic getaway. Guests appreciate the stunning and romantic views from the rooms, particularly highlighted by the panoramic windows that provide beautiful vistas over the city. The decor style is noted for being both nice and instagrammable, adding a touch of whimsy to the romantic atmosphere. Rooms are described as quiet, very clean and set up romantically, creating a cozy environment for couples. The location near the river and the morning light filtering in adds to the overall romantic ambiance. Beds are consistently mentioned as comfortable, enhancing the relaxing stay. Overall, the hotel's romantic views and thoughtful room setup make it an ideal choice for a memorable romantic weekend or honeymoon.

Dog Friendly
Visitors to the HYPERION Hotel Basel will find it to be an excellent choice for those traveling with dogs due to its extremely welcoming and pet-friendly amenities. Guests have highlighted the special arrangements made for dogs, including the provision of a dog bed, special bowls, pet food and a dog mattress, tray and bowl, all without needing to make extra requests. Dogs are allowed in the rooms at no additional cost, making it an added convenience for pet owners. The hotel's bar and restaurant are also dog-friendly, enhancing the overall experience.

Despite the generally high praise, there were some concerns regarding the high price of dog fees, which some guests did not appreciate. Additionally, while dogs are welcomed throughout most of the hotel, they are not allowed in the breakfast room, which may be a minor inconvenience for some.

Beyond the pet-friendly services, the hotel boasts beautiful, spacious and modern rooms with comfortable bedding, ensuring a pleasant stay for both guests and their furry friends. The staff are described as very friendly, contributing to the overall positive experience. The hotel also offers convenient services such as storing bicycles in the garage and providing free team tickets, adding to its appeal.


No, HYPERION Hotel Basel doesn't have any pool.

No, a spa isn't available at HYPERION Hotel Basel.

Yes, HYPERION Hotel Basel welcomes dogs.

Yes, parking facilities are available at HYPERION Hotel Basel.

No, HYPERION Hotel Basel doesn't have a gym.

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