Occidental Bilbao receives generally positive reviews across several categories.
Location-wise, the hotel is commended for its prime placement near the Santutxu metro station, making it easy to access Bilbao's city center and key attractions like the Old Town and Guggenheim Museum. The tranquil Begoña neighborhood, a mix of green spaces and local amenities, offers a quiet retreat without being too far from the action. Proximity to major thoroughfares and parking options benefit those traveling by car.
The breakfast at Occidental Bilbao is a standout feature, earning high marks for its extensive, high-quality buffet that caters to various dietary needs, including gluten-free options. Custom-made omelettes and a range of sweet and savory items contribute to a hearty and diverse breakfast experience, enhanced by the attentiveness of the staff.
Dinner reviews are more mixed but still highlight the quality and tastiness of the food. Specific dishes like the Iberian ham and Rioja wine receive special praise. However, the limited menu, small portions and short operating hours were noted as areas needing improvement.
The rooms at Occidental Bilbao are highly regarded for their spaciousness, comfort and modern design. Guests appreciate the clean bathrooms, comfortable beds and additional amenities such as kettles and coffee makers. Upper-floor rooms offering stunning views add to the appeal. While there were occasional issues with cleanliness and ventilation, the overall comfort and modern decor stand out.
Guests frequently praise the hotel's cleanliness, from rooms to common areas. The cleaning staff’s efficiency ensures a consistently neat environment, enhancing the comfortable stay.
The hotel staff receive high accolades for their friendliness, helpfulness and professionalism. Guests especially commend specific staff members who go above and beyond to assist, significantly enhancing the overall guest experience.
However, the hotel’s Wi-Fi is a common point of concern with many guests reporting weak, unreliable connections and slow speeds.
The hotel's spa is well-regarded for its cleanliness and well-equipped facilities with many finding the extra fees justifiable given the quality of the amenities. Minor issues such as busy periods and high costs for certain services were mentioned but did not significantly detract from the overall positive experience.
The gym, part of the Metropolitan chain, is praised for its equipment and cleanliness, though the additional fees for access were a common complaint. Those willing to pay found the gym facilities highly satisfactory.
Pool reviews are mixed. While many appreciated the clean and spacious pools, the additional fees and restricted access hours were points of frustration. The pool area's beauty and maintenance received positive comments, but unexpected closures and crowding detracted from the experience.
Occidental Bilbao with its convenient location, high-quality breakfast, comfortable rooms and friendly staff, offers an overall enjoyable stay, despite some areas needing improvement, especially relating to Wi-Fi and additional charges for amenities like the gym and pool.
Axel Hotel Bilbao - Adults Only garners significant praise for its prime location, quality of facilities, and outstanding service, creating a welcoming and comfortable environment for guests exploring Bilbao. Nestled near the city's historic old town and with picturesque views of the river, this centrally-located hotel provides convenient access to major landmarks, immersing visitors in local culture while offering a peaceful retreat.
The hotel impresses with its modern, stylish facilities and exceptional cleanliness. Guests appreciate the spacious, well-decorated rooms that blend modern aesthetics with comfort, catering to diverse preferences. Notably, the rooms feature comfortable, large beds and modern amenities, including spectacular river or cityscape views, ensuring a restful and pleasing stay.
Dining experiences, particularly breakfast, are generally well-received, with guests commending the ample variety and delicious offerings. While a few guests suggest room for improvement, the breakfast is often noted for its abundance and as a great start to the day.
The staff's friendliness and professionalism significantly enhance guests' experiences, with many highlighting their attentive service and willingness to assist with local insights or planning. The reception team, as well as spa and breakfast hosts, are often singled out for creating a warm, inviting atmosphere.
The hotel's spa and gym facilities are a standout feature, offering a relaxing retreat with complimentary access contributing to a well-rounded wellness experience. Guests appreciate the serene rooftop pool, known for its panoramic city views, adding a special charm to their stay despite seasonal closures.
However, the hotel lacks on-site parking, necessitating reliance on nearby public parking with associated costs and minor inconvenience due to distance and accessibility.
Overall, Axel Hotel Bilbao - Adults Only provides a compelling choice for adults seeking a luxurious, clean, and modern stay in the heart of a vibrant city, perfectly blending relaxation and cultural immersion with the support of an outstanding staff.
Hotel Mercure Jardines de Albia stands out for its superb, central location in Bilbao, offering guests ideal access to top attractions such as the historic Old Town and the Guggenheim Museum. The proximity to various shops, restaurants and public transport ensures a convenient and enriching experience, all within walking distance. The balance between vibrant urban life and tranquil surroundings makes it a perfect base for both leisure and exploration.
The breakfast at the hotel is highly praised, often described as excellent, fantastic and wonderful due to its variety and quality, including fresh orange juice and made-to-order omelettes. Despite some remarks about noise and price, the overall feedback is positive with attentive staff enhancing the experience.
Dining at the hotel's restaurant and bar receives commendations for quality and variety, particularly for local cuisine and tapas. While there may be mixed opinions on some evening meals, the dining options are generally considered enjoyable with the bar food receiving specific praise for its taste and service.
The rooms are consistently appreciated for their spaciousness, cleanliness and comfort. Decorated in a modern style, they feature large, comfortable beds and functional amenities. Some minor issues like poor ventilation and limited natural light were mentioned, but overall, the ambiance and cleanliness were well-received.
Cleanliness is a hallmark of the hotel with frequent commendations for well-maintained rooms and bathrooms. Minor lapses like dusty corners are noted but the general sentiment is very positive, emphasizing the clean and inviting environment.
The staff at Hotel Mercure Jardines de Albia earn high marks for their friendliness, professionalism and attentiveness, making guests feel well-cared for throughout their stay. Multilingual capabilities and specific mentions of exemplary service further highlight their commitment to guest satisfaction.
While the Wi-Fi service is functional, it has received mixed reviews due to issues with signal strength and connectivity, particularly in guest rooms and the gym. The hotel’s staff is responsive to these concerns, occasionally relocating guests to rooms with better reception.
The spa is a significant draw with guests praising its excellent services, affordability and relaxing environment. Despite the need for advance reservations and some logistical challenges, most guests find the experience highly enjoyable and plan to return.
The gym's 24/7 availability is appreciated, although its size and equipment could see improvements. Guests acknowledge its presence as a positive feature but suggest updates for enhanced utility.
Parking at the hotel is noted for its convenience and security with an underground garage providing ample space. However, the access ramps can be challenging for larger vehicles and the cost of 20 EUR per night is sometimes seen as high, albeit reasonable by others.
The hotel is family-friendly, offering spacious and comfortable rooms suitable for families and staff who are attentive to children's needs. While some rooms have limitations, overall, the hotel caters well to families with thoughtful amenities and a welcoming atmosphere.
Overall, Hotel Mercure Jardines de Albia impresses guests with its prime location, quality breakfast, comfortable rooms, cleanliness and exceptional staff, making it a recommended choice for a satisfying stay in Bilbao.
Hotel Miró in Bilbao is praised for its exceptional location, directly opposite the Guggenheim Museum, making it an ideal base for tourists and art enthusiasts. The central positioning offers easy access to other major attractions, restaurants, shops and the historic old town, all within walking distance. Guests appreciate the pleasant stroll along the river and the proximity to public transport options. The hotel boasts modern amenities, spotless upkeep and a courteous, attentive staff, creating an unbeatable guest experience.
The breakfast at Hotel Miró receives high marks for quality and variety, featuring freshly prepared eggs, homemade jams, fresh fruits and local delicacies. Guests frequently commend the staff’s attentiveness during the breakfast service. Though some find the breakfast pricey and note occasional limitations in variety, especially for gluten-free or vegetarian options, the overall consensus is positive with many considering it a lovely start to the day in a beautiful setting.
The hotel’s rooms are lauded for their modern design, cleanliness and comfort. Guests particularly enjoy the spacious, well-appointed rooms with views of the Guggenheim Museum. Noteworthy amenities include an honesty bar and soundproof windows, ensuring a peaceful stay. While some smaller rooms were mentioned as cramped and lacking in storage, the majority of comments focus on the functionality, comfort and cleanliness provided.
Cleanliness is a consistent highlight with guests frequently noting the immaculate condition of both rooms and communal areas. The housekeeping staff receives special praise for their thoroughness and attention to detail. Despite minor issues like occasional dust spots and noise disturbances, the hotel’s hygiene standards and welcoming atmosphere are widely appreciated.
Staff at Hotel Miró stand out for their friendliness, professionalism and exceptional service. The team, from reception to housekeeping, is noted for their genuine attentiveness and readiness to assist with any requests, often going above and beyond to ensure a personalized and satisfying guest experience. This warm and helpful demeanor contributes significantly to the hotel’s appeal.
Free WiFi at the hotel is commended for its speed and reliability, although a few guests report intermittent connectivity issues in certain areas. Overall, the majority of reviews praise the robust and fast internet service.
Hotel Miró’s gym receives mixed reviews. While some guests appreciate the availability of gym facilities, others find the space small, hot and under-equipped, suggesting room for improvement.
The hotel is particularly family-friendly, offering amenities such as cribs, toys and babysitting services. Reviews highlight the staff’s accommodating nature and the thoughtful touches that enhance the family experience, making it a highly recommended choice for travelers with children.
Nightlife enthusiasts will find Hotel Miró’s location ideal with numerous bars and evening entertainment options nearby. The hotel’s proximity to the vibrant city center ensures there’s always something to do after dark.
Comfortable beds are another positive aspect frequently mentioned by guests, contributing to a restful stay. While individual preferences vary regarding mattress firmness, the overall feedback emphasizes the good quality of the bedding provided.
As a four-star establishment, Hotel Miró meets and often exceeds expectations with its luxurious and modern facilities. Guests appreciate the spotless rooms, excellent location, high-quality décor and attentive service. Although there are occasional mentions of minor room amenities not meeting four-star standards, the overall impression remains overwhelmingly positive.
Business travelers find Hotel Miró well-suited for their needs, thanks to its well-equipped rooms, reliable business center and professional staff. The business desk and flexible boardroom facilities enhance the hotel’s appeal for work-related visits.
Accessibility at Hotel Miró is commendable with features such as wheelchair-accessible rooms and ADA-compliant facilities, ensuring a comfortable stay for guests with disabilities. The hotel’s accessible location and clean, high-quality amenities further contribute to its favorable standing among reviewers.
In summary, Hotel Miró is highly recommended for its central location, exceptional staff, modern and clean facilities and outstanding service. Whether visiting for leisure, business or with family, guests frequently express their satisfaction and intention to return.
Catalonia Gran Vía Bilbao enjoys a prime location in the heart of Bilbao, making it the perfect base for exploring the city. Guests appreciate the close proximity to key attractions like the Guggenheim Museum, the main shopping street Gran Via and convenient public transportation options including an airport bus stop and metro stations. Despite its central setting, the hotel offers a tranquil atmosphere, allowing guests to retreat from the hustle and bustle of the city.
The breakfast experience is frequently highlighted as a standout feature of the hotel. Guests praise the extensive buffet for its variety and quality, featuring fresh products and gluten-free options. While some find the breakfast price on the higher side, many agree that the quality justifies the cost, providing an excellent start to the day with both indoor and outdoor seating options.
Rooms at Catalonia Gran Vía Bilbao receive consistent acclaim for their comfort, spaciousness and modern design. Guests describe them as clean, well-maintained and beautifully decorated with large, comfortable beds and well-equipped bathrooms. Soundproofing ensures a quiet stay despite the central location and thoughtful amenities such as minibars, Nespresso machines and complimentary drinks enhance the guest experience.
Cleanliness across the hotel is universally praised with spotless rooms and well-maintained public areas contributing to a welcoming environment. The staff's thoroughness and attention to detail ensure high standards of hygiene and comfort for all guests.
The hotel staff is frequently commended for their friendliness, professionalism and attentiveness. From reception to housekeeping to the spa, guests consistently note the exceptional level of service and hospitality provided. Special mentions of individuals like Maria, Luis, David and Mohamed emphasize the personalized and warm service that enhances the overall stay.
While the dining experience receives mixed reviews, the hotel's cozy lounge and bar are appreciated for their friendly service. However, some guests find the evening meals and room service lacking in quality. The spa is a pleasant highlight for many, offering a range of amenities in a relaxing environment despite its smaller size.
The gym, albeit small, is well-maintained and adequately equipped, providing a convenient option for guests looking to maintain their fitness routines. The rooftop pool, though noted for its modest size, offers a pleasant spot to relax with warm water and stunning views from the terrace, despite occasional crowding and limited operating hours.
Parking at the hotel is convenient with secure underground garage options, though availability and the inability to reserve in advance can be a drawback. The cost is seen as high by some, but the benefit of on-site parking in a central location is a notable advantage.
Overall, Catalonia Gran Vía Bilbao excels in providing a comfortable, clean and conveniently located stay supported by exceptional staff service, making it an ideal choice for visitors to Bilbao.