5-Star, Romantic Hotels in Basauri

Radisson Collection Bilbao is celebrated for its prime central location, providing easy access to Bilbao's many attractions, including the historic Casco Viejo and the Guggenheim Museum. Guests find the hotel's proximity to public transportation highly convenient, making it an ideal base for both leisure and business travelers. The stylish design, modern amenities and spacious rooms contribute greatly to the positive experience with many praising the luxurious decor and high-quality furnishings.

Breakfast at the hotel generally receives favorable remarks for its quality, variety and the pleasant dining atmosphere on the rooftop terrace. Although some guests mention organizational issues and occasional long waits, the overall experience is well-regarded with many enjoying the extensive selection and friendly service. Dinner also garners positive feedback, particularly for the Japanese fusion restaurant and the Michelin-recommended Nko Eneko, though some guests note limited vegetarian options and high prices.

The rooms are frequently praised for their spaciousness, modern design and comfort with many highlighting the comfortable beds and well-maintained aesthetics. However, a few guests mention occasional noise and cleanliness issues. Staff service at the hotel is consistently commended with friendly, professional employees contributing significantly to a memorable stay. Some occasional lapses during busy periods are noted but generally don't detract from the overall positive impression.

The Wi-Fi service is a mixed bag with many guests appreciating the complimentary access but some experiencing reliability and speed issues. The gym is well-equipped and open 24/7, though a few guests mention heat and availability problems. The spa, in contrast, receives mostly critical feedback for its limited facilities, high costs and frequent closures, diminishing its perceived value.

Overall, the Radisson Collection Bilbao offers a luxurious and convenient stay with its central location, stylish accommodations and friendly staff creating a memorable experience for most guests. While there are areas that could benefit from improvement, the hotel's positives significantly outweigh the negatives.

Hotel Carlton is highly praised for its exceptional location in the heart of Bilbao, offering easy access to the Guggenheim Museum, the Old Town, cafes, restaurants, shops and public transport links. Situated in the picturesque Plaza Moyúa, guests enjoy charming views and a prime position from which to explore the city. The hotel's classic and elegant design adds to the appeal, making it a memorable stay for visitors.

The breakfast at Hotel Carlton is often described as "excellent," "superb," and "out of this world," with a diverse buffet that includes pastries, bread, ham, bacon, eggs, fruits and specialty items like fresh raspberries and macaroons. Even though some guests find the breakfast price high, most feel it's worth it due to the quality and variety. The breakfast room is beautiful and staff service is friendly and supportive, further enhancing the experience.

While dinner experiences at Hotel Carlton receive mixed reviews, the dining facilities are beautifully decorated with a cozy ambiance. Guests generally praise the food quality, particularly the desserts, but note limited menu options and high prices. The bar offers pinxtos, tortas and tapas with outstanding coffee, although its atmosphere is seen as lacking. Some service inconsistencies, especially on Sundays and the early bar closing time are mentioned as areas needing improvement.

The rooms consistently receive high marks for their spaciousness, cleanliness and comfort. Furnished with a mix of modern and classic decor, the accommodations feature high-quality linens, large beds and excellent soundproofing. Guests appreciate the luxurious bathrooms, amenities and in some cases, balconies with beautiful views. Despite minor maintenance issues, the overall feedback on rooms remains extremely positive.

Cleanliness is a standout feature with guests noting the meticulous upkeep of rooms and common areas. The commitment to hygiene extends to all parts of the hotel, creating a comfortable and pleasant stay for visitors.

The staff at Hotel Carlton are frequently highlighted for their exceptional service, friendliness and professionalism. The front desk and concierge are particularly praised for their helpfulness and efficiency. Personalized and warm treatment from the staff contributes significantly to the positive guest experience.

Free Wi-Fi is offered throughout the hotel with many guests finding it reliable and speedy. However, there are occasional complaints about weak or unusable connections.

The gym, although small, is equipped with modern facilities and is appreciated for its cleanliness. Guests enjoy the functional fitness area and access to the spa, though some suggest that an expansion could enhance the experience.

Parking at Hotel Carlton is secure but challenging with limited spaces that are often full and expensive. Guests recommend booking in advance to avoid inconvenience.

The hotel provides convenient EV charging options, including Tesla charge points, which are appreciated by guests with electric vehicles.

Families find Hotel Carlton to be a great choice due to its spacious rooms, child-friendly environment and accommodating staff. Family packages and activities ensure young travelers are entertained and dining options cater to all ages.

For those interested in nightlife, the hotel's location is perfect, surrounded by bars and clubs within walking distance. Guests can easily immerse themselves in the local scene, enjoying a variety of nightlife options.

Overall, Hotel Carlton stands out for its prime location, luxurious rooms, top-notch cleanliness, friendly staff and excellent breakfast, making it a strong choice for travelers seeking a memorable stay in Bilbao.

Hotel Meliá Bilbao is celebrated for its strategically central location, which allows guests to easily explore Bilbao's main attractions such as the Guggenheim Museum, Euskalduna Theatre and the historic city center, all within walking distance. The hotel is nestled near scenic parks and the river, offering tranquility while still being close to dining, shopping and public transportation options. This prime location, coupled with comfortable rooms and welcoming staff, makes it a preferred choice for convenient and comfortable stays.

The hotel’s breakfast offerings stand out as a major highlight, featuring a diverse and extensive buffet that garners rave reviews for its quality and variety. Guests appreciate the selection, which includes fresh fruits, pastries, savory items and specialty dishes like salmon and freshly made waffles. Despite some minor critiques regarding the hot food and pricing, the breakfast service, enhanced by friendly staff, is frequently described as superb and spectacular.

Dining experiences for dinner are mixed, though many highlight the excellent food available at establishments such as the Basque restaurant Aizian. Criticisms revolve around dining hours, menu variety and the cost of food. These issues, along with occasional poor service and limited room service options, show room for improvement in ensuring consistent, high-quality dining experiences.

Rooms at Hotel Meliá Bilbao are generally praised for their spaciousness, comfort and beautiful views. Guests commend the large bathrooms, comfortable beds and modern amenities. However, some mention maintenance concerns such as outdated furniture and inconsistent shower temperatures. Overall, the rooms offer a good balance of space and amenities with the broad consensus being on their cleanliness and thoughtful design.

Cleanliness across the hotel is mostly impressive with many guests noting the spotless conditions of rooms, bathrooms and common areas. Yet, some report specific issues such as dust, hair and minor odors in certain rooms. Consistent high standards in cleanliness, particularly in common areas like the lobby and carpets, would better align with five-star expectations.

The staff at Hotel Meliá Bilbao is frequently lauded for their friendliness and professionalism. Their welcoming and courteous demeanor significantly enhances the guest experience, earning high marks for efficiency and attentiveness. Occasional issues such as language barriers and subpar service in the restaurant are minor compared to the overall positive sentiment.

WiFi service at the hotel receives mixed feedback. While many guests find the internet connection good and high-speed, others face challenges with weak or inconsistent signals, particularly in certain rooms. Addressing these discrepancies would enhance the guest experience.

The gym receives generally positive reviews for its modern and well-equipped facilities, cleanliness and 24-hour availability. Some suggest updates and better maintenance for a more complete fitness experience. The pool, located on the 6th floor, is highly praised for its cleanliness, consistent heated temperature and breathtaking views, despite some noting its size limitation and occasional crowding.

Parking at the hotel is convenient and secure but can be costly and challenging due to high fees, tight spaces and high occupancy rates. Nearby alternative parking options may offer a more economical solution.

Overall, Hotel Meliá Bilbao offers a blend of excellent location, comfortable accommodations, standout breakfast and commendable staff service, punctuated by minor areas for improvement in dining variety, WiFi reliability and parking logistics.