The Three Horseshoes Hotel

Barnard Castle 54.54470300, -1.92432700 , 7 Galgate (Show on Map)
9.1
Excellent


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Summary of reviewsThe Three Horseshoes Hotel in Barnard Castle consistently earns high praise across various aspects from its guests. The hotel's central yet tranquil location is frequently highlighted as a major advantage, providing easy access to local attractions, shops and eateries, while still offering a peaceful retreat thanks to excellent soundproofing. The convenience of private parking and secure bicycle storage further enhances guests' experiences.

Dining at the hotel is remarkably well-regarded. The breakfast offerings feature a wide range of delicious, fresh options, from hearty full English breakfasts to lighter choices like smoked salmon with scrambled eggs. Dinner also receives rave reviews with guests commending the high-quality, flavorful dishes and an informal yet fine dining-worthy atmosphere. Minor issues with occasional temperature inconsistencies are vastly outweighed by the overall exceptional dining experiences.

The quality and comfort of the rooms at The Three Horseshoes Hotel garner a consistently positive response. Guests appreciate the modern, clean and cosy accommodations, featuring comfortable, large beds, powerful showers and ample amenities. Despite a few rooms being compact or occasionally warm, the overall comfort and stylish decor make for a pleasant stay. The offsite accommodations offer added seclusion and tranquility without sacrificing quality.

Cleanliness is a standout feature of the hotel with guests frequently praising the immaculate conditions across all areas. The staff’s diligence ensures a pristine and inviting environment in both private and public spaces.

The staff themselves are often described as exceptional, displaying friendliness, professionalism and a willingness to go above and beyond to accommodate guests' needs. This high level of service significantly enhances the overall guest experience, making it a memorable one.

Families find the hotel particularly accommodating with various room options suitable for parents and children and a welcoming attitude from the staff. The property is also noted for its suitability as a stopover destination or for hosting family events like weddings.

The reliable and strong wifi connection, alongside other thoughtful amenities such as clean, high-quality bedding and free secured parking, adds to the comfort and convenience of the stay.

Overall, The Three Horseshoes Hotel lives up to its four-star rating, impressing guests with its impeccable service, excellent dining, comfortable rooms and top-notch cleanliness. Despite a few minor critiques, it comes highly recommended for anyone looking for a high-standard, enjoyable hotel experience in Barnard Castle.
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Hotel with Free Wi-Fi
Located in the heart of Barnard Castle, this 17th-century hotel provides free Wi-Fi in all 14 en-suite bedrooms. It also features a restaurant and bar.

Accessible Hotel
The Three Horseshoes Hotel provides a 'King Disabled' room which is a wheelchair-accessible ground floor room with a large wet room. It has disabled toilet facilities with wheelchair access and staff willing to assist guests with mobility, visual, and hearing impairments.

Small Hotel
This hotel is a charming countryside retreat, perfect for guests looking for a relaxing and intimate experience. The hotel is located in Barnard Castle.

4-Star Hotel
This 4-star hotel, situated in a 17th-century building in the heart of Barnard Castle, offers a blend of historic charm and modern amenities. It features a restaurant, bar, room service, tennis court, and garden, complemented by excellent user ratings for its location, cleanliness, and overall experience. It is also wheelchair accessible.

Boutique-style Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Tennis Courts

Room Types
Superior King Room This double room features a DVD player and electric kettle.

Family Room This family room features a DVD player and electric kettle.

King Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.

King or Twin Room Featuring free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room features a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV.

King Room - Disability Access Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.

OFFSITE Studio Apartment This apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, an oven and a microwave. The apartment has carpeted floors, a seating area with a flat-screen TV, a washing machine, a wardrobe, as well as an electric kettle. The unit offers 2 beds.

OFFSITE King Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.

Guest Reviews
9.1
Excellent
Location
The Three Horseshoes Hotel enjoys an enviable position in the town of Barnard Castle, offering guests easy access to everything the charming market town has to offer. Nestled right in the heart of Barnard Castle, the hotel's location is ideal for those looking to explore local attractions such as the castle ruins and the Bowes Museum. Whether for a wedding nearby or an overnight getaway, its central spot makes it convenient for ambling around town and visiting shops, eateries and other facilities.

Guests consistently commend the hotel's spot-on location, which provides a perfect base for walking trips and exploring the surrounding countryside. Despite its central position, the hotel remains a peaceful retreat, thanks to excellent double glazing that ensures a quiet night's sleep.

The location is complemented by a lovely and clean environment, warm and inviting rooms and a friendly, helpful staff. Visitors also appreciate the convenience of private parking and secure bicycle storage. With everything from interesting shops to local pubs just steps away, The Three Horseshoes Hotel stands out as a prime choice for anyone looking to fully experience Barnard Castle.

Breakfast
The breakfast experience at The Three Horseshoes Hotel is overwhelmingly positive, making it a standout feature for guests. Diners consistently praise the extensive menu options that range from a hearty full English to lighter choices like smoked salmon with scrambled eggs. Guests frequently highlight the quality of the food, describing it as delicious, fresh and well-presented. Many reviewers noted the breakfast as one of the best they've ever had with terms like fantastic and superb frequently used.

The quality of ingredients, particularly local products, also received high marks, as did the accommodating staff who contribute to a pleasant dining atmosphere. While the majority of reviews are glowing, a few pointed out occasional issues with temperature and specific preferences not being met, such as slightly overcooked or undercooked eggs. Despite these minor critiques, the sheer variety and consistently high quality of the breakfast offerings ensure a satisfying start to the day for most guests.

Dinner
Dinner at The Three Horseshoes Hotel has received rave reviews from guests, overwhelmingly highlighting the exceptional quality of the food. Guests frequently described the meals as very good, great and delicious with many noting the high quality of both dinner and breakfast offerings. The cuisine, praised for being fantastic and second to none, impressed diners with superb roast dinners, exceptional seafood dishes and a highly praised fillet steak.

The atmosphere of the restaurant contributes positively to the dining experience, described as informal yet delivering food on par with fine dining establishments. The service was also noted to be excellent with friendly and efficient staff enhancing the overall experience. Special attention was given to the variety and portion sizes with many appreciating the extensive menu and the value for money.

Despite the overwhelmingly positive feedback, a few minor issues were noted, such as inconsistencies with egg preparations and the occasional cold plate. However, these were outliers in a sea of praise. Guests also recommended booking in advance due to the restaurant's popularity.

Overall, dinner at The Three Horseshoes Hotel is a highly recommended experience with exceptional quality food, great atmosphere and impeccable service making for a memorable dining experience.

Rooms
The guest reviews of The Three Horseshoes Hotel's rooms paint a picture of high quality and comfort, consistently highlighting cleanliness and modern amenities. Nearly all feedback points to the rooms being exceptionally clean, well-maintained and often newly refurbished. Visitors appreciate the spaciousness of many rooms, furnished with large, comfortable beds and excellent facilities, including powerful showers and good tea and coffee provisions. Despite a few rooms being compact, they are still noted as comfortable and sufficient for brief stays.

The rooms are often described as cosy, stylish and well-decorated with modern, up-to-date interiors and pleasant decor. Features such as heated towel rails in the bathrooms and ample amenities add to the comfort level, making the stay pleasant and hassle-free. For those concerned with quietness, the hotel's offsite accommodations offer seclusion and tranquility without compromising quality; these are highly recommended. Guests frequently remark on the excellent staff service, which complements the spotless and comfortable rooms. However, some reviews note that a few rooms can get very warm, necessitating the use of provided fans.

Overall, the combination of modern elegance, cleanliness and well-thought-out comfort makes the rooms at The Three Horseshoes Hotel stand out, promising a satisfying stay for guests.

Beds
The guest reviews of The Three Horseshoes Hotel paint a predominantly positive picture of the hotel, particularly highlighting the comfort and size of the beds. Most guests found the beds to be very comfortable with many emphasizing the spaciousness and supportiveness of the mattresses. Phrases like "huge comfortable bed," "super comfy bed," and "comfortably spacious bed" were frequently mentioned.

Several guests appreciated the cleanliness and quality of the bedding, noting that the bed linens and towels were clean and beautifully white. The rooms were often described as clean, well-decorated and featuring comfortable, large beds which added to a restful night’s sleep.

While the majority of the reviews were favourable, there were a few criticisms regarding the mattresses being either too firm or too soft for some guests. Instances of discomfort due to thin mattresses, hard mattress springs and less comfortable sofa beds were mentioned. A few guests also found the pillows to be uncomfortable or the mattress to be poor, affecting their sleep quality.

Overall, the positive feedback overwhelmingly highlights that The Three Horseshoes Hotel provides comfortable, clean and spacious beds, making it a good choice for travelers seeking a restful stay despite a few minor issues with mattress firmness.

Cleanliness
The Three Horseshoes Hotel sets a high standard for cleanliness, consistently receiving acclaim for its immaculate conditions. Guests frequently describe the hotel as spotlessly clean and exceptionally well-maintained across all areas, from public spaces to individual rooms. The rooms themselves, which are modern and spacious, are often highlighted for their impeccable cleanliness and comfortable atmosphere. Both the accommodations and facilities are praised for being in perfect order with a noted attention to detail that leaves everything looking fresh and inviting.

Visitors appreciate not only the spotless rooms but also the well-kept bathrooms and hallways, which contribute to an overall clean and pleasant experience. The hotel environment is described as comfortable and cozy, ensuring a relaxed stay. Guests also commend the professional and friendly staff, whose diligent efforts ensure that rooms are tidied to high standards, maintaining a clean and welcoming ambiance throughout the hotel.

In summary, The Three Horseshoes Hotel is distinguished for its pristine and immaculate conditions, providing guests with a consistently clean, restful and enjoyable stay.

Staff
The staff at The Three Horseshoes Hotel consistently receive high praise for their exceptional service. Guests describe them as friendly, welcoming and incredibly helpful throughout their stay. Many reviews highlight the professionalism and attentiveness of the staff, noting that they go out of their way to accommodate any request and make guests feel special.

The warm and friendly atmosphere is frequently credited to the staff's cheerful disposition and approachable nature. Guests appreciate the high-quality service and attention to detail, often mentioning how the team couldn't have been better. The staff's ability to maintain a pleasant and friendly demeanor, even when slightly overworked, is also commendable.

In particular, the staff at the bar and dining room receive notable commendation for their superb service. Positive interactions with the reception team and housekeeping are commonly mentioned with guests feeling well-cared for from arrival to departure. The accommodating nature of the staff, whether it's allowing early bag drops or assisting with breakfast, contributes to a memorable stay.

Overall, the staff at The Three Horseshoes Hotel stand out for their friendliness, helpfulness and professionalism, making them a significant reason many guests look forward to returning and recommending the hotel to others.

Wi-Fi
The Three Horseshoes Hotel offers guests a reliable and strong wifi connection throughout their stay. Many reviews highlight the consistent and good quality of the wifi signal, ensuring that staying connected is not an issue. The hotel staff is proactive in explaining the wifi password, making it easy for guests to get online quickly.

In addition to excellent wifi, the hotel boasts several other amenities that enhance the guest experience. The rooms are well-appointed with nice decor and fantastic shower rooms. Guests can also enjoy a quiet annex at the back and a great bar, which adds to the overall pleasant atmosphere of the hotel.

For those traveling by car, there is the added convenience of free secured parking with each room having allocated parking spaces. This has proved to be very handy for many guests.

Overall, the combination of strong wifi, good facilities and thoughtful amenities contribute to a positive and enjoyable stay at The Three Horseshoes Hotel.

Family
The Three Horseshoes Hotel is highly recommended for families looking for a welcoming and enjoyable stay. From the moment families arrive, the accommodating staff go the extra mile to ensure every need is met, creating a special experience for both parents and children. The property itself is remarkably child-friendly with different types of rooms that are perfect for family stays. Guests frequently mention the quality and generosity of the breakfast, even noting that fussy children enjoyed the meals.

This hotel also stands out as an ideal stopover spot for those traveling en route to Scotland or around the UK, making it a convenient choice for family holidays. The pub and rooms are family-friendly, adding to the overall positive experience. Additionally, the venue is well-suited for hosting family events, such as weddings with the staff adeptly accommodating such special occasions.

Families have enjoyed their stay so much that many express a desire to return, looking forward to future visits. Given the positive feedback, this hotel seems to be an excellent choice for families seeking a memorable and comfortable stay.

4 Star
The Three Horseshoes Hotel consistently impresses guests with its exceptional service and facilities, living up to its four-star rating. Visitors have praised it as a superb establishment, often exceeding their expectations. The hotel is set in lovely surroundings, offering an excellent location adjacent to the castle. Guests have found the rooms to be very clean with bright, nice bathrooms and classic decor, fitting a boutique hotel experience. The staff are repeatedly described as lovely and efficient, contributing to a highly pleasant stay.

Dining at The Three Horseshoes Hotel appears to be a highlight with the restaurant providing an informal atmosphere and high-quality, fine dining-worthy food. Both the evening meals and breakfast have received high marks from guests. Despite some initial confusion about car parking instructions, the availability of a free car park at the back is appreciated once sorted.

For special occasions or a relaxing getaway, guests have often expressed a desire to extend their stays, a testament to the hotel's welcoming ambiance and four-star quality. Overall, The Three Horseshoes Hotel comes highly recommended for anyone looking for a high-standard, enjoyable hotel experience.

Accessible
The Three Horseshoes Hotel offers a variety of features that cater to guests with disabilities, ensuring a comfortable and accessible stay. The accommodations are described as accessible with several guests specifically praising the accessible rooms that include king bathrooms. These rooms were often noted to be warm, comfy and well-appointed for those with mobility restrictions.

Visitors reported that disability needs were well accommodated, including accessible dining in the restaurant and facilities that were wheelchair-friendly. Public rooms within the hotel are accessible to all and there is excellent access to the designated disability rooms.

However, it's worth mentioning that the location of some rooms, such as those on the third floor, may pose challenges for some guests, though this was not an issue for others. The entrance from the car park involves steps down to different levels, attributed to the building's age and position.

In addition, there is accessibility parking available and the overall location of the hotel is convenient for those with mobility restrictions, making it easy to access other places. The hotel’s secure reception and responsive service, such as promptly replacing a hair dryer, further enhance the experience for all guests. Despite a few minor challenges, the hotel thoroughly accommodates the needs of disabled guests, ensuring a positive and inclusive stay.


No, The Three Horseshoes Hotel doesn't have any pool.

No, a spa isn't available at The Three Horseshoes Hotel.

No, The Three Horseshoes Hotel doesn't allow dogs.

No, parking facilities aren't available at The Three Horseshoes Hotel.

No, The Three Horseshoes Hotel doesn't have a gym.

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