Super Collection O Aafreen Tower Near St. Thomas's Church
Bara Bazar
22.55576700,
88.35407700
,
9/a, K Y D Street, Esplanade, Taltala, Kolkata, West Bengal
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Summary of reviewsSuper Collection O Aafreen Tower Near St. Thomas's Church enjoys a highly favorable location that guests frequently praise for its convenience and proximity to key attractions in Kolkata, including the St. Thomas's Church and the bustling new market area. Its central position, near local eateries, shops, a metro station and the Shamoly bus counter, enhances mobility within the city and adds great value, especially during discounted rates. Cleanliness and friendly staff in relation to its advantageous location are also commonly noted.
The rooms at the hotel were generally well-received, being described as spacious, clean and comfortably pleasant with nice interior decoration. While the majority of reviewers appreciated these aspects, there were occasional criticisms regarding unclean rooms, damp conditions, malfunctioning TVs and issues like dirty walls, old bedsheets and slippery toilet floors. Despite these inconsistencies, the overall feedback on room size and cleanliness tends to be positive.
The hotel's approach to cleanliness has garnered mixed reviews. Some guests acknowledged clean bathrooms and good facilities, which, combined with an affordable price point, added to the hotel's appeal. However, there were substantial complaints about dirty towels and sheets, smelly conditions and instances of cockroaches and dampness. Maintenance issues such as unclean rooms and unmaintained walls and floors were also reported, indicating a need for improved cleaning and maintenance practices.
Staff behavior and customer service received similarly mixed feedback. On the positive side, many guests found the staff courteous, friendly and helpful with the room service team and the cleaning supervisor Mr. Siraj being particularly noted for their cooperation and good service. However, numerous negative remarks were made about rude and unprofessional behavior, particularly from front desk staff. Reports of staff being excessively demanding for tips, displaying bad attitudes, poor room service and denying advance booking confirmations significantly tarnished the experience for some guests.
The rooms at the hotel were generally well-received, being described as spacious, clean and comfortably pleasant with nice interior decoration. While the majority of reviewers appreciated these aspects, there were occasional criticisms regarding unclean rooms, damp conditions, malfunctioning TVs and issues like dirty walls, old bedsheets and slippery toilet floors. Despite these inconsistencies, the overall feedback on room size and cleanliness tends to be positive.
The hotel's approach to cleanliness has garnered mixed reviews. Some guests acknowledged clean bathrooms and good facilities, which, combined with an affordable price point, added to the hotel's appeal. However, there were substantial complaints about dirty towels and sheets, smelly conditions and instances of cockroaches and dampness. Maintenance issues such as unclean rooms and unmaintained walls and floors were also reported, indicating a need for improved cleaning and maintenance practices.
Staff behavior and customer service received similarly mixed feedback. On the positive side, many guests found the staff courteous, friendly and helpful with the room service team and the cleaning supervisor Mr. Siraj being particularly noted for their cooperation and good service. However, numerous negative remarks were made about rude and unprofessional behavior, particularly from front desk staff. Reports of staff being excessively demanding for tips, displaying bad attitudes, poor room service and denying advance booking confirmations significantly tarnished the experience for some guests.
4-Star Hotel
Collection O Aafreen Tower provides essential amenities and a convenient location near St. Thomas's Church, ensuring a comfortable stay for guests.
Guest Reviews
Collection O Aafreen Tower boasts a highly favorable location, frequently praised by guests for its convenience and proximity to key attractions. Its central setting in the heart of Kolkata makes it ideal for those looking to explore the city, being very close to the St. Thomas's Church and the bustling new market area. Guests highlighted its access to numerous local eateries and shops, as well as its nearness to the metro station and Shamoly bus counter, enhancing mobility within the city. The hotel’s position also receives accolades for adding value, especially when discounted rates are available. Cleanliness and friendly staff are additional benefits noted in relation to its prime location.
The rooms at 'Super Collection O Aafreen Tower Near St. Thomas's Church' generally receive positive feedback for their size and cleanliness. Many guests appreciated that the rooms were spacious with ample space making the environment comfortable. The interior decoration also garnered praise, contributing to the overall pleasant ambiance of the rooms.
While the majority of reviewers found the rooms to be neat, clean and in good condition, there were some isolated criticisms. A few guests reported encountering issues such as unclean rooms, damp conditions and malfunctioning TVs. Some described the rooms as shabby and mentioned specific problems like dirty walls, old bedsheets and slippery toilet floors.
Overall, the hotel's rooms are largely deemed satisfactory by guests, particularly for their size and cleanliness, though there are occasional inconsistencies in maintenance standards.
Super Collection O Aafreen Tower Near St. Thomas's Church has garnered mixed reviews regarding its cleanliness. While some guests appreciated the good facilities and nicely cleaned bathrooms, others found that additional cleanliness was needed. Positive remarks pointed out aspects such as clean bathrooms and overall good cleaning systems. The infrastructure was well-received and the price point was noted as affordable, adding to its appeal. However, many guests reported significant issues like dirty towels and sheets, unclean rooms and smelly conditions, suggesting a lack of comprehensive cleaning. Instances of cockroaches, dampness and unmaintained walls and floors were noted as areas of concern. Overall, while there are commendable elements, there appears to be a consistent need for improved cleanliness and maintenance practices to enhance guest satisfaction.
The staff at Collection O Aafreen Tower near St. Thomas's Church received mixed reviews from guests. On the positive side, numerous mentions highlighted the courteous, friendly and helpful nature of the staff with some guests particularly praising the room service team for their commendable service and good behavior. The cleaning supervisor, Mr. Siraj, was also noted for his cooperation.
However, there were significant negative remarks as well. Several guests found the staff's behavior to be rude and unprofessional, especially those at the front desk. Instances of staff being greedy for tips and forcing guests to give them were mentioned repeatedly, which left a bad impression on many visitors. Some guests even characterized certain staff members as having a very bad attitude with one describing the manager as a bad person. Additionally, issues such as poor room service, denial of advance booking confirmations and a general lack of professionalism were reported by multiple guests. The insistence on tips and the disappointing overall behavior significantly marred the experience for some.
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Location
Rooms
While the majority of reviewers found the rooms to be neat, clean and in good condition, there were some isolated criticisms. A few guests reported encountering issues such as unclean rooms, damp conditions and malfunctioning TVs. Some described the rooms as shabby and mentioned specific problems like dirty walls, old bedsheets and slippery toilet floors.
Overall, the hotel's rooms are largely deemed satisfactory by guests, particularly for their size and cleanliness, though there are occasional inconsistencies in maintenance standards.
Cleanliness
Staff
However, there were significant negative remarks as well. Several guests found the staff's behavior to be rude and unprofessional, especially those at the front desk. Instances of staff being greedy for tips and forcing guests to give them were mentioned repeatedly, which left a bad impression on many visitors. Some guests even characterized certain staff members as having a very bad attitude with one describing the manager as a bad person. Additionally, issues such as poor room service, denial of advance booking confirmations and a general lack of professionalism were reported by multiple guests. The insistence on tips and the disappointing overall behavior significantly marred the experience for some.
No, Super Collection O Aafreen Tower Near St. Thomas's Church doesn't have any pool.
No, a spa isn't available at Super Collection O Aafreen Tower Near St. Thomas's Church.
No, Super Collection O Aafreen Tower Near St. Thomas's Church doesn't allow dogs.
No, parking facilities aren't available at Super Collection O Aafreen Tower Near St. Thomas's Church.
No, Super Collection O Aafreen Tower Near St. Thomas's Church doesn't have a gym.
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