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Zara Hotel

Bansko , 42 Yavor Street (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsZara Hotel is a budget-friendly and convenient hotel that is perfect for families looking for a lovely vacation. The hotel is praised for its great location, which is quiet yet close enough to walk to the city and just 1km from the Gondola. Ski enthusiasts will appreciate that there is a ski bus to the Gondola. The breakfast and dinner spreads were spectacular with lots of options available, although some guests noted that the dinner experience was not up to par with breakfast. The hotel rooms are spacious and clean, providing a comfortable and welcoming environment for guests. The staff at Zara Hotel is friendly, polite and professional with most members being fluent in Russian and English. The spa and pool areas had both positive and negative aspects, but guests generally found it to be a worthwhile addition to their stay. The parking options are good, although it may be tight during peak occupancy. Overall, Zara Hotel is a great option for those looking for a budget-friendly and comfortable stay in Bansko.
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Hotel near Golf Courses

Hotel near Ski Resorts

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool Pool Lap Lanes Outdoor Pool

Business Hotel

Hotel with Parking

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4-Star Hotel

Hotel with Outdoor Pool

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Room Types

Double Room with Shared Balcony This room features an electric kettle and a refrigerator. Private bathroom is fitted with a shower or bath and a hairdryer. The balcony and the corridor are shared with 1 more unit. Please note that extra beds are not available in this room type.

Deluxe Double Room with Balcony (2 Adults) This larger room features a balcony, an electric kettle, a refrigerator, a seating area and soundproofing. Private bathroom is fitted with a shower and a hairdryer. Some rooms offer a mountain view.

One-Bedroom Suite with Balcony (2 Adults) This suite with a balcony, overlooks the area in front of the hotel´s main entrance or the mountains. A sofa bed allows accommodation of 4 adults or a family with 2 children. It features a refrigerator and an electric kettle. Private bathroom is fitted with a shower and a hairdryer.

Large Double Room (Accommodation Only) Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. Featuring a terrace with garden views, this double room also offers a private entrance and a flat-screen TV with cable channels. The unit offers 2 beds.

Two-Bedroom Apartment This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Boasting a terrace with garden views, this apartment also features a private entrance and a flat-screen TV with cable channels. The unit has 4 beds.

Kosher Room This room is only for kosher guests and with kosher supplement.

One-Bedroom Apartment (Accommodation Only) Featuring free toiletries and bathrobes, this apartment includes a private bathroom with a bath, a shower and a hairdryer. Boasting a terrace with garden views, this apartment also features a private entrance and a flat-screen TV with cable channels. The unit has 3 beds.

About Zara Hotel

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Guest Reviews

7.9

Good

Location

Zara Hotel boasts a great location with some guests saying it's very good and close enough to walk to the city and just 1km from the Gondola. The city center is a 10-minute walk away and the hotel is also close to the Gondola. The location is described as excellent and quiet, perfect for families and as a starting point for trips to nearby attractions and national landmarks. Some reviewers did mention that it is a bit far from the center or the outskirts of the city, requiring some walking, but overall, guests seem pleased with the hotel's location. Ski enthusiasts will also appreciate that there is a ski bus to the Gondola.

Breakfast

Zara Hotel's breakfast received positive feedback from guests. Guests enjoyed the fresh and delicious food that was available throughout a long time window for every meal of the day. The breakfast had a diverse spread with lots of options and healthy food available, although there were little to no options for vegans/vegetarians/people with lactose intolerance. There were lots of varieties to choose from, including pork sausages and salami, however, some guests suggested adding more options for meat. Overall, guests found the breakfast and dinner spectacular with a good selection of food in the restaurant and the food was tasty, rich and good. The breakfasts were particularly praised with a generous offering of choices and the staff, including the chef, received positive comments. The hotel also had an outdoor pool with plenty of sun loungers on the lawn and an indoor pool with a good spa and provided bathrobes. However, some guests did criticize the breakfast for being the same every day with poor quality synthetic meats. Despite this, guests recommended the hotel for its food and variety.

Dinner

The dinner experience at Zara Hotel received mixed reviews from guests. Some mentioned that the food was not up to par except for breakfast, where it was great. However, others were pleasantly surprised by the variety and taste of the food offered during dinner. The a la carte menu was mentioned as needing expansion and some guests found the prices a bit steep. Despite some negative feedback, there were still positive mentions of the nice dinner and the rich spread of options offered. Overall, it seems that while some guests had issues with the dinner, others found it to be tasty and diverse.

Rooms

If you're looking for a cozy and clean hotel room, Zara Hotel might just be the place for you. Many guests have praised the daily cleaning service and attention to detail. The rooms are described as big, spacious and comfortable with warm and clean interiors. Some guests even enjoyed the added benefit of a terrace. While some reviewers mentioned minor issues with temperature regulation, pillows or showers, the majority of comments were positive. Guests appreciated the quality of the rooms, which were often a good size and mentioned the helpful staff. While the hotel seems to have a basic design, the inner areas were described as nice and clean. Overall, the rooms at Zara Hotel aim to provide a comfy and welcoming environment for their guests.

Beds

Zara Hotel is a great place to stay, especially when it comes to the beds! While some guests reported issues with dented or broken mattresses, holes in sheets and uncomfortable sofa beds, the majority of guests had a positive experience with the beds at the hotel. Guests described the beds as comfortable and convenient with some noting the spacious terrace that came with their room. Although some rooms could use an upgrade, such as with the need for a new mattress or pillows, it's safe to say that in general, the beds were comfortable and provided guests with a good night's sleep.

Cleanliness

Zara Hotel has received positive reviews regarding its cleanliness. Many guests have commended the hotel for being clean and well-maintained with some mentioning the high level of cleanliness. However, a few guests had complaints mainly about dust and hair on the furniture and floor and disappointing cleanliness of the spa area. Some guests also reported bugs in their beds, inedible food and cheap toiletries. Despite these concerns, many guests praised the staff who they found to be friendly and helpful. Overall, Zara Hotel is a clean and comfortable place to stay with some minor issues that need to be addressed.

Staff

The staff at Zara Hotel has received high praise from guests with many describing them as friendly, polite and professional. Most staff members are fluent in Russian and English, making communication easy for guests. Numerous reviewers have mentioned how helpful and eager the staff are, going above and beyond to ensure guests have a comfortable and enjoyable stay. Guests have also noted the excellent service provided by the spa staff. While there have been a few negative comments regarding certain staff members being rude or uninterested, the majority of guests have had positive experiences with the staff at Zara Hotel.

Spa

The spa area at Zara Hotel garnered mixed reviews from guests with some describing it as "really nice" and "great after a day of skiing." The pool and sauna facilities were praised for being good, while the cleanliness of the spa center was also noted. Some guests remarked on the small size of the spa area, while others found it to be well-organized and enjoyable. Misleading marketing was a disappointment for some guests, while others were pleased with the storage room for skis and snowboards. Overall, the SPA area had both positive and negative aspects, but guests generally found it to be a worthwhile addition to their stay.

Pool

The Zara Hotel boasts both an indoor and outdoor pool, which are a great advantage for Bansko in the summer. The exterior swimming pool is particularly nice with plenty of sun loungers. However, the water in the outdoor pool is quite cold and not heated, which may be a disappointment for some. The indoor pool is cleaner and warmer with a good spa and even bathrobes. While some guests found the pool area to be well-maintained, others noted that the pool cleanliness left something to be desired, particularly during the off-season when hair and other debris were present. Despite some issues, most visitors enjoyed the pool area overall.

Parking

According to guest reviews, parking at Zara Hotel is generally positive with lots of available spaces. However, during peak occupancy, there may not be enough parking for all guests. Sometimes, parking is free, but it can also come at a cost, which is usually clearly stated. The hotel's parking area may be small and improvised, but guests appreciate that at least there is parking available. A separate area for ski gear is also necessary. It's worth noting that some guests were unsure of the cost of parking and pet fees, so it would have been helpful to have this information in advance. Overall, Zara Hotel has parking options for guests, but it may be tight in high season.

Family

Zara Hotel is an excellent place for families looking for a lovely vacation. Many guests had kids with them and they enjoyed the family-friendly environment. Although it takes a bit longer with kids to reach the gondola, the location was ideal for a family vacation. The hotel has a small playground for children to play. All requests made to the staff were positively responded to. However, one guest mentioned the lack of control over other guests and their children who disturbed the peaceful environment until late hours. Overall, Zara Hotel is perfect for a family vacation and the staff makes sure to provide its guests with an enjoyable experience.

Ski

Zara Hotel is an excellent option for those planning a family ski trip on a budget. With a regular shuttle bus to and from the mountain, it is only a short journey to the ski resorts. Although the hotel is not ski in/ski out, it does offer a storage room for ski and snowboard equipment. For added convenience, skipass is even available at the reception. The ski bus service is also reliable with the exception of the minibus collection from the slopes. Despite this, many guests still found the ski resort to offer great value for money with plenty of options for beginner skiers and snowboarders. The hotel's location was deemed favorable with a good connection to both the town center and ski resorts. However, guests noted that walking back to the hotel with equipment after a day on the slopes may be a challenge for some. Overall, the hotel's included minibuses and its affordable pricing make it a great option for those looking for a ski holiday on a budget.

4 Star

Zara Hotel may not be the most luxurious accommodation out there, but it is definitely worth considering for a comfortable stay. Although some guests felt that the hotel falls short of their expectations for a 4-star rating, it is still considered fair enough. Others mentioned that the quality of service is great, similar to a 5-star hotel. Most reviewers praised the hotel's cleanliness with the rooms being described as spacious. Some guests raised concerns about the quality of the food served at the hotel, particularly for breakfast and dinner. Nevertheless, Zara Hotel is still a good option for travelers who are looking for a budget-friendly and convenient place to stay.

Yes, Zara Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes, Outdoor Pool.

Yes, a spa is available at Zara Hotel.

Yes, Zara Hotel welcomes dogs.

Yes, parking facilities are available at Zara Hotel.

Yes, Zara Hotel has a gym.

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