Angsana Laguna Phuket is a fantastic five-star resort that offers exceptional facilities and services. Families will love the resort as there are plenty of activities for children and the staff are friendly and helpful. The resort is well-maintained and the rooms by the pool are a great choice. The value for money is excellent, especially for families. While some reviews criticize the breakfast, the overall guest feedback is overwhelmingly positive with guests praising the resort as exceptional and superb. The resort is highly recommended and a great option compared to other 5-star hotels in Phuket.
Cassia Phuket, part of Banyan Group receives high praise from guests across various aspects, making it a popular choice for travelers. The hotel's location in the beautiful Laguna Phuket area stands out as a strong selling point, offering scenic views, a quiet and serene environment and easy access to Bang Tao Beach. The vicinity to Boat Avenue with its array of restaurants, shops and a vibrant night market, adds convenience for dining and shopping. Additionally, the hotel's substantial amenities and family-friendly atmosphere further enhance its appeal.
The breakfast experience at Cassia Phuket, part of Banyan Group, while varied in feedback, is mostly positive. Guests appreciate the diverse selection of both Asian and Western dishes, fresh products and the inclusion of halal options. However, the experience can be marred by occasional overcrowding, noise and inconsistent food availability. Despite some criticisms, the quality of the food and the friendly breakfast staff are frequently highlighted.
The rooms at Cassia Phuket, part of Banyan Group are another strong point. Guests find them clean, modern and well-designed with many enjoying the spaciousness and practical features like kitchens and balconies. Family suites and loft apartments are particularly noted for their comfort and suitability for longer stays. Although there are occasional concerns about small bathrooms and aging furniture, overall, the rooms receive commendations for their pleasant atmosphere and functionality.
Cleanliness within the hotel generally receives positive remarks. Visitors find the rooms and public areas tidy and well-maintained, though there are occasional calls for deeper cleaning and minor repairs. The beach maintained by the hotel is clean and inviting, enhancing the overall appeal.
Cassia Phuket, part of Banyan Group's staff is celebrated for their friendliness and helpfulness, creating a warm and welcoming environment. The receptionists and restaurant staff receive particular praise for their exemplary service, though there are minor mentions of language barriers and occasional confusion.
The hotel's Wi-Fi is generally reliable and fast, making it convenient for both leisure and business needs, although it can occasionally falter in bad weather.
The pool area is a significant highlight, offering a variety of interconnected pools and amenities that cater to both children and adults. Cleanliness and thoughtful design are emphasized, creating a relaxing environment with stunning views.
Guests also appreciate the nearby beach, praised for its beauty and cleanliness, easily accessible by foot or boat. The presence of hotel sun-beds and natural shade enhances the experience.
Family-friendly amenities make Cassia Phuket, part of Banyan Group an excellent choice for those traveling with children. The hotel provides spacious rooms, engaging facilities and a generally welcoming atmosphere that caters to families, although it may feel crowded at times.
Lastly, the bedding at Cassia Phuket, part of Banyan Group is frequently lauded for its superior comfort, often described as some of the best guests have experienced. High-quality linens and comfortable mattresses contribute to a restful stay.
Overall, Cassia Phuket, part of Banyan Group offers a well-rounded and enjoyable experience, marked by its strategic location, comfortable accommodations, friendly staff and excellent amenities.
Pullman Phuket Arcadia Naithon Beach is a highly recommended hotel with exceptional facilities and services. Despite some reviewers finding the hotel slightly outdated, it is still a lovely place to stay in and far better than many other 5-star hotels on the island. The hotel surprises guests with its five-star features, although some reviewers noted that the second pool lacks service and the breakfast restaurant needs a good dusting. While the hotel is not quite up to 5-star standards, it is still a top-rated hotel in Phuket. Some reviewers suggested that management could focus more on service rather than just pouring champagne at breakfast. Overall, Pullman Phuket Arcadia Naithon Beach is a superb hotel that offers exceptional value for money.
Merely a few minutes' drive away from the International Airport of Phuket, The Slate is a true paradise of relaxation and luxury. Nestled amidst a lush rainforest and boasting a stunning beachfront location, this luxurious hotel offers opulent and elegantly appointed suites, three swimming pools, a rejuvenating spa, plenty of exquisite dining and drinking options and everything a guest might need in order to spend the most luxurious and relaxing getaway in this tropical heaven.
Summary of reviews
The Slate, Phuket is a luxurious resort in Phuket that offers exceptional experiences to its guests. Although some guests felt that it didn't quite meet the full 5-star standard, the resort's design and finishing touches were noted as fabulous. The Black Ginger restaurant was outstanding in terms of its food, decor and service. Breakfast was also a standout with a wide variety of options. While the resort can be quite expensive, it has definitely earned its five-star rating. If you're looking for a luxurious stay in Phuket, The Slate, Phuket is definitely worth considering.
The Phuket Marriott Resort and Spa, Nai Yang Beach is a stunning and luxurious five-star hotel with exceptional facilities and services. Guests have praised the excellent location, just 15 minutes from the airport and with the biggest private beach in Phuket, making it easily accessible and perfect for those who want to stay close to nature. The breakfast has received high praise with guests describing it as delicious and amazing with a wide range of options. The rooms are modern, clean and well-maintained with comfortable bedding. The staff is very friendly and attentive, providing excellent customer service and accommodating every request with ease. The spa is also highly regarded by guests, delivering a fantastic experience with high-quality massages and treatments. The pool is a major highlight for guests with direct access from some rooms and a luxurious and relaxing atmosphere. Despite some negative reviews regarding the dining options, limited food choices and inexperienced food and beverage staff, guests still rate the hotel as a top choice for a high European standard of service and meals. The hotel is also perfect for families with kids, offering excellent facilities and activities for children. Overall, the Phuket Marriott Resort and Spa, Nai Yang Beach is a wonderful and breathtaking hotel that delivers its promised five-star experience.
Holiday Inn Resort Phuket Surin Beach by IHG enjoys a prime location near the serene Surin Beach, providing guests with easy access to the tranquil sands and clear waters. The resort’s location is ideal for travelers who appreciate a quieter atmosphere, yet it remains conveniently close to local amenities such as restaurants and markets. Guests benefit from exceptional staff service that enhances the friendly and welcoming atmosphere, making it an attractive base for family vacations.
The breakfast spread is noted for its variety and accommodating staff, although some aspects require improvement in consistency and replenishment speed. Guests are suggested to arrive early to enjoy a full range of options. Rooms are spacious and generally clean, with the potential for suite upgrades. However, dated furnishings and occasional maintenance issues like hard mattresses and faulty plumbing can detract from the overall experience.
The staff is a highlight at this resort, known for their warmth and attentiveness, contributing significantly to guest satisfaction. The dynamic team, including noteworthy mentions for specific members, consistently goes the extra mile to ensure a delightful stay. The pool area is another standout feature, offering a fun and relaxing environment for families with its multiple pools and water slides. Although maintenance could be improved in certain areas, the pool remains a key attraction for both children and adults.
Surin Beach nearby is highly praised for its beauty and cleanliness, despite a minor inconvenience of traversing a construction site to reach it. As a family-friendly destination, the resort offers a plethora of activities for children, from a vibrant kids' club to lively entertainment, ensuring an engaging experience for families. Overall, the Holiday Inn Resort Phuket Surin Beach provides a great value for relaxation seekers and families, promising a memorable and enjoyable holiday experience.
The InterContinental Phuket Resort by IHG, is a stunning and magical place that has received overwhelmingly positive reviews from guests. The hotel's location is a highlight with direct access to a beautiful private beach and stunning views of the ocean. The breakfast is excellent with a wide variety of delicious options to suit all tastes. The rooms are spacious, well-appointed and very clean with daily cleaning and excellent housekeeping. The staff is friendly, attentive and helpful, providing exceptional customer service. The hotel's spa experience is outstanding and the outdoor pools are amazing with direct access from some rooms. The hotel is highly recommended for families, business travelers and honeymooners. Overall, the InterContinental Phuket Resort is a beautiful and accessible hotel that is worth visiting for at least three nights plus.
Splash Beach Resort enjoys a prime location near Phuket Airport, making it highly convenient for travelers with early or late flights. Its stunning beachside setting, complete with a picturesque bay and mesmerizing sea views, adds to its charm. The resort also boasts an adjacent water park, making it a hit for families seeking a blend of relaxation and fun. Its organized and tranquil environment benefits those looking for a quiet retreat, though it is somewhat isolated from major tourist attractions, which require a 30 to 60-minute drive.
Breakfast at the resort generally receives positive feedback for its extensive, varied spread catering to both continental and Thai tastes. Despite some issues with overcrowding and repetitive selections, many guests appreciate the hearty and diverse options available. Dinner, however, attracts mixed reviews with some guests finding the food delicious while others criticize the limited and monotonous menu, as well as the high prices and occasional poor quality. Exploring local dining options nearby is often recommended for a better culinary experience.
The resort's accommodations are widely praised for their spaciousness, especially the multi-bedroom suites suitable for families. Positive comments highlight the comfortable beds and luxurious amenities. However, some guests noted that the rooms are outdated and need refurbishing with issues such as broken tiles and subpar housekeeping.
Cleanliness at the resort elicited mixed reviews. While some areas and amenities are well-maintained and praised for their cleanliness, others were reported to suffer from mold, dirt and outdated fixtures. This suggests the need for more consistent and thorough upkeep across the property.
Staff at the resort generally receive positive feedback for their friendliness and helpfulness, though there are reports of unprofessional and rude behavior from some members. Efficient service in reception and housekeeping positively impacts many guests' experiences.
WiFi at the resort is deemed reliable and fast, meeting the diverse needs of guests, though some connectivity issues were noted on the beach. Spa facilities receive commendations for their good services and affordability, though there are mentions of limited operation at times. The gym is well-equipped and appreciated by fitness enthusiasts.
The pools at Splash Beach Resort offer a variety of enjoyable options, including a family-friendly main pool, an infinity pool with sea views and a popular water park. However, maintenance issues such as cold water and cleanliness need addressing. The beach, though beautiful and clean, has strong waves, making it best suited for confident swimmers.
Overall, Splash Beach Resort offers many appealing features, especially for families and those seeking a tranquil beachside getaway. However, addressing some maintenance and service issues could further enhance the guest experience.