Holiday Inn Resort Phuket Surin Beach by IHG
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Summary of reviewsHoliday Inn Resort Phuket Surin Beach by IHG enjoys a prime location near the serene Surin Beach, providing guests with easy access to the tranquil sands and clear waters. The resort’s location is ideal for travelers who appreciate a quieter atmosphere, yet it remains conveniently close to local amenities such as restaurants and markets. Guests benefit from exceptional staff service that enhances the friendly and welcoming atmosphere, making it an attractive base for family vacations.
The breakfast spread is noted for its variety and accommodating staff, although some aspects require improvement in consistency and replenishment speed. Guests are suggested to arrive early to enjoy a full range of options. Rooms are spacious and generally clean, with the potential for suite upgrades. However, dated furnishings and occasional maintenance issues like hard mattresses and faulty plumbing can detract from the overall experience.
The staff is a highlight at this resort, known for their warmth and attentiveness, contributing significantly to guest satisfaction. The dynamic team, including noteworthy mentions for specific members, consistently goes the extra mile to ensure a delightful stay. The pool area is another standout feature, offering a fun and relaxing environment for families with its multiple pools and water slides. Although maintenance could be improved in certain areas, the pool remains a key attraction for both children and adults.
Surin Beach nearby is highly praised for its beauty and cleanliness, despite a minor inconvenience of traversing a construction site to reach it. As a family-friendly destination, the resort offers a plethora of activities for children, from a vibrant kids' club to lively entertainment, ensuring an engaging experience for families. Overall, the Holiday Inn Resort Phuket Surin Beach provides a great value for relaxation seekers and families, promising a memorable and enjoyable holiday experience.
Categories
The breakfast spread is noted for its variety and accommodating staff, although some aspects require improvement in consistency and replenishment speed. Guests are suggested to arrive early to enjoy a full range of options. Rooms are spacious and generally clean, with the potential for suite upgrades. However, dated furnishings and occasional maintenance issues like hard mattresses and faulty plumbing can detract from the overall experience.
The staff is a highlight at this resort, known for their warmth and attentiveness, contributing significantly to guest satisfaction. The dynamic team, including noteworthy mentions for specific members, consistently goes the extra mile to ensure a delightful stay. The pool area is another standout feature, offering a fun and relaxing environment for families with its multiple pools and water slides. Although maintenance could be improved in certain areas, the pool remains a key attraction for both children and adults.
Surin Beach nearby is highly praised for its beauty and cleanliness, despite a minor inconvenience of traversing a construction site to reach it. As a family-friendly destination, the resort offers a plethora of activities for children, from a vibrant kids' club to lively entertainment, ensuring an engaging experience for families. Overall, the Holiday Inn Resort Phuket Surin Beach provides a great value for relaxation seekers and families, promising a memorable and enjoyable holiday experience.
Hotel near The Beach
Located on Surin Beach, this Holiday Inn offers convenient access to the beachfront. Its location makes it easy for guests to enjoy the sand and sea.
Hotel with Spa
The hotel offers a spa. Provides a range of treatments, including massages and body wraps. The tranquil atmosphere enhances the spa experience.
Family Friendly Hotel
The Holiday Inn Resort Phuket Surin Beach provides a family-friendly atmosphere with a kids' club and activities designed to entertain younger guests. Toddlers can enjoy splash time in the specially decorated family pools.
Hotel with Swimming Pool
Offers a range of amenities including swimming pools, a kids pool, and a waterslide. The resort is family-friendly and provides a comfortable stay.
Children's Pool Pool Swim Up Bar Pool Water Slide Outdoor Pool
Business Hotel
Holiday Inn Resort Phuket Surin Beach offers reliable accommodations and standard business amenities. Its location near Surin Beach provides a convenient base for business travelers seeking a balance of work and relaxation.
Hotel with Parking
Holiday Inn Resort Phuket Surin Beach by IHG offers complimentary self-parking for hotel guests. Free private parking is possible on site and a reservation is not needed.
Accessible Hotel
This resort offers wheelchair accessible rooms with adequate clear turning space and handrails in the bathrooms. It features a zero-entry, roll-in pool.
Hotel with Gym
This resort offers a fitness center for guests to use during their stay. The gym includes cardio equipment and weights for a basic workout.
4-Star Hotel
As part of the IHG group, this resort guarantees a certain level of quality and service. Located near Surin Beach, it offers convenient access to the beach and surrounding areas. It is a reliable and comfortable option for travelers.
Hotel with Outdoor Pool
This family-friendly resort features up to three outdoor pools, including pools with water slides, providing ample recreational opportunities for guests.
Hotel with Pool Water Slide
Includes water slides as part of its pool area, making it a popular choice for families with children. It focuses on providing a comfortable and entertaining stay for all guests.
Hotel with Children's Pool
This resort features children's pools with two waterslides, offering ample entertainment. A kids' club is available, and the resort organizes daily pool activities, including foam parties, enhancing the fun for families.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel for Yoga
Hotel with Swim Up Bar
Guest Reviews
Nestled in a prime spot near Surin Beach, Holiday Inn Resort Phuket Surin Beach by IHG offers an ideal setting for travelers seeking tranquility and convenience. The hotel is situated just a short stroll away from one of Phuket's most serene beaches, ensuring guests have easy access to the soft sands and clear waters. In addition to the beachside allure, the resort’s location is well-regarded for being within walking distance of various amenities including restaurants, markets, and massage parlors, making it a great base for exploring the local scene.
Unlike the bustling atmosphere of Patong, this area is quieter, making it a perfect escape for those looking to unwind away from the city’s noise. The proximity to both the seaside and transit options like taxis and buses adds to the resort’s appeal, allowing guests to venture out with ease. The hotel also benefits from exceptional staff service, contributing to a friendly and hospitable atmosphere that enhances the overall experience.
While there are limited adult-focused accommodations, the resort stands out as a family-friendly destination with engaging activities for kids, making it an attractive option for those traveling with family. The combination of its strategic beachfront location and peaceful surroundings offers great value for money, especially for relaxation seekers.
The breakfast experience at Holiday Inn Resort Phuket Surin Beach by IHG receives mixed feedback from guests. Many appreciate the delicious and varied breakfasts, highlighting an excellent selection that caters to diverse preferences, including an egg station and various fruits. The breakfast room offers a good variety, and the staff are noted as being friendly and accommodating. However, guests have pointed out the need for improvement in certain areas. The food quality can be inconsistent, with some describing it as bland or poor. The breakfast can become crowded later in the morning, leading to delays in replenishment and long waits at stations for items like waffles and scrambled eggs. Some guests suggest more fruit options, the addition of porridge, and the inclusion of a cappuccino machine. Overall, arriving early may enhance the breakfast experience by avoiding queues and ensuring access to the full range of options.
At the Holiday Inn Resort Phuket Surin Beach by IHG, guests are treated to spacious accommodations that often include suite upgrades at no additional cost. The roomy layouts are particularly suitable for families, providing ample space to relax and enjoy the scenic surroundings from the balcony. Guests generally describe the rooms as clean, tidy, and comfortable, lending themselves to a pleasant stay with amenities like kettles along with complimentary coffee and tea for added convenience.
However, there are several areas where the rooms could see improvement. Furniture appears dated and the mattresses are noted to be uncomfortably hard, leading to mixed experiences regarding sleep quality. Some guests have faced maintenance issues, ranging from ant infestations to plumbing problems, suggesting that housekeeping could be more thorough. Faulty air conditioning systems and worn room facilities further detract from some guests' experiences, with inconsistent water temperature and broken fixtures reported.
While the staff attempts to address these issues, some guests felt the management was overwhelmed and that follow-up on problems was occasionally lacking. Overall, the resort offers spacious and potentially enjoyable accommodations, but attention to maintenance and cleanliness would greatly enhance guest satisfaction.
Holiday Inn Resort Phuket Surin Beach offers beds that receive mixed feedback from guests. Many visitors appreciate the comfort, highlighting the very comfortable beds and good quality beddings, including blankets and mattresses. However, some reviews point out that certain mattresses are incredibly hard, with comparisons to sleeping on a plank, and others mention issues with lumpy or old mattresses. Overall, while there are positive remarks about the comfort of the beds and the convenience of nearby amenities like the beach, experiences can vary.
Holiday Inn Resort Phuket Surin Beach by IHG offers a mixed experience when it comes to cleanliness. Many guests appreciate the hotel's efforts in maintaining clean and tidy rooms, with daily cleaning routines ensuring fresh towels and bedding, contributing to a sense of comfort. However, there are notable concerns that the hotel's overall condition feels outdated, and some areas show clear signs of neglect. Reports of mold and unpleasant odors in certain areas, including hallways and rooms, reveal inconsistencies in cleanliness. The pool area and some communal spaces have been criticized for lacking proper hygiene, with issues of visible mold and debris. While the cleaning staff is diligent in their tasks, the methods employed seem insufficient to meet the standards expected by guests, leading to a less than satisfactory experience. Despite these drawbacks, the hotel manages to present certain areas that are clean and well-organized.
The Holiday Inn Resort Phuket Surin Beach by IHG boasts a team of truly commendable staff who enhance the guest experience at every turn. Renowned for their friendliness, the staff consistently greet guests with smiles, fostering a welcoming and relaxed atmosphere. They are noted for their dedication and readiness to assist, ensuring requests are handled promptly and efficiently. Guests find the management particularly outstanding, displaying exemplary hospitality and attentiveness. The dynamic and lively approach of the employees, especially during events like Songkran, adds to the fun and vibrant holiday vibe.
The housekeeping team is highlighted for their hard work, maintaining cleanliness with daily updates of fresh towels and bedding. Children are in safe hands with the enthusiastic staff at the kids club, while front desk personnel, including Khun Kung and Khun Phew, receive honorable mentions for their cute and friendly demeanor. Despite occasional signs of being overworked, the staff never falter in their commitment to making the guest stay a delightful experience, evidently going the extra mile to ensure comfort for all.
The Holiday Inn Resort Phuket Surin Beach by IHG boasts a beautiful pool area that is perfect for both children and adults to enjoy. With multiple pools, including those equipped with water slides and shaded areas, the setting offers a fantastic mix of fun and relaxation. The pool is consistently described as clean and well-maintained, providing a superb environment for sunbathing and swimming. Many visitors appreciate the wide expanse of the pool, which accommodates numerous activities for children, making it great fun for families. The shaded pool area is a comfortable spot to escape the sun. However, it’s worth noting that some parts of the pool area could benefit from renovation and cleaning, as the water sometimes doesn't drain properly and some infrastructure like water slides occasionally cause issues. Additionally, noise from the bar's music can detract from the serenity. Despite these occasional drawbacks, the overall pool experience is lauded for being amazing and contributes significantly to the resort's appeal as a family-friendly destination.
Surin Beach, located near the Holiday Inn Resort Phuket Surin Beach by IHG, offers guests an appealing seaside experience with its striking cleanliness and beauty. The beach is generally described as being in close proximity to the hotel, requiring just a short walk, although this involves crossing through a construction site, which some visitors note. Nonetheless, the brief two-minute walk rewards guests with access to a public beach that is both beautiful and highly enjoyable. Surin Beach ranks as one of the best beaches in Phuket, providing a great setting for relaxation and recreation.
Nestled in a serene location away from the city hustle, Holiday Inn Resort Phuket Surin Beach by IHG stands out as a delightful haven for families. The resort offers a welcoming atmosphere that caters especially to children, making it an ideal choice for those vacationing with young ones. With its expansive green territory, the resort provides ample space for relaxation and play, creating a children's paradise that never fails to impress. A multitude of pools, complete with water slides, promise endless aquatic adventures, ensuring that children remain more than entertained throughout their stay. The resort's kids' club offers a variety of engaging activities, complemented by friendly staff who further enhance the experience with lively entertainment like animators and even foam parties in the pool. Despite a few closures, such as the toy shop and teen zone, the property excels in delivering a family-oriented experience that comes highly recommended for those traveling with children. Families can enjoy a variety of activities together, all while appreciating the resort's close proximity to the beach, making this venue an excellent choice for a memorable family holiday.
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Location
Unlike the bustling atmosphere of Patong, this area is quieter, making it a perfect escape for those looking to unwind away from the city’s noise. The proximity to both the seaside and transit options like taxis and buses adds to the resort’s appeal, allowing guests to venture out with ease. The hotel also benefits from exceptional staff service, contributing to a friendly and hospitable atmosphere that enhances the overall experience.
While there are limited adult-focused accommodations, the resort stands out as a family-friendly destination with engaging activities for kids, making it an attractive option for those traveling with family. The combination of its strategic beachfront location and peaceful surroundings offers great value for money, especially for relaxation seekers.
Breakfast
Rooms
However, there are several areas where the rooms could see improvement. Furniture appears dated and the mattresses are noted to be uncomfortably hard, leading to mixed experiences regarding sleep quality. Some guests have faced maintenance issues, ranging from ant infestations to plumbing problems, suggesting that housekeeping could be more thorough. Faulty air conditioning systems and worn room facilities further detract from some guests' experiences, with inconsistent water temperature and broken fixtures reported.
While the staff attempts to address these issues, some guests felt the management was overwhelmed and that follow-up on problems was occasionally lacking. Overall, the resort offers spacious and potentially enjoyable accommodations, but attention to maintenance and cleanliness would greatly enhance guest satisfaction.
Beds
Cleanliness
Staff
The housekeeping team is highlighted for their hard work, maintaining cleanliness with daily updates of fresh towels and bedding. Children are in safe hands with the enthusiastic staff at the kids club, while front desk personnel, including Khun Kung and Khun Phew, receive honorable mentions for their cute and friendly demeanor. Despite occasional signs of being overworked, the staff never falter in their commitment to making the guest stay a delightful experience, evidently going the extra mile to ensure comfort for all.
Pool
Beach
Family
Yes, Holiday Inn Resort Phuket Surin Beach by IHG has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Swim Up Bar, Pool Water Slide, Outdoor Pool.
Yes, a spa is available at Holiday Inn Resort Phuket Surin Beach by IHG.
No, Holiday Inn Resort Phuket Surin Beach by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Resort Phuket Surin Beach by IHG.
Yes, Holiday Inn Resort Phuket Surin Beach by IHG has a gym.
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