5-Star Hotels with Rooftop Pool in Ban Karon

Mandarava Resort and Spa, Karon Beach is a luxurious and beautiful resort nestled in the hills with stunning views of the beach. While the location may require some effort to get around, it provides a calm and secluded retreat in a tropical setting. The breakfast buffet is a highlight of the resort with numerous offerings and a wide selection of food, including a specific vegan section. The hotel's staff is amazing, friendly, kind, caring and always willing to help. The rooms are spacious, clean and equipped with all hygiene products, providing comfort and luxury to its guests. The pool facilities are outstanding with multiple pools spread throughout the property and the spa offers massages for relaxation after a day of swimming. The hotel is highly recommended for families, couples and business trips. Despite some negative comments, many guests had a wonderful stay and the resort comes highly recommended for its superb facilities and services.

Crest Resort & Pool Villas - SHA Extra Plus is a luxurious and beautiful hotel located in the leafy hilltops overlooking Patong beach, providing fabulous views and a peaceful escape from the crowds. The hotel offers a free shuttle service several times a day to reach Patong Beach and the town center. The breakfast buffet offers a lot of variety and plenty of delicious options, making it a great start to your day. The rooms are exceptional with beautiful designs, comfort and cleanliness, especially the deluxe private pool suites and the pool access villas. The staff is exceptional, polite, friendly and accommodating, making the stay a memorable and enjoyable experience. The hotel boasts an impressive array of pool options, including rooftop, infinity, outdoor and children's pools with stunning views and a great pool bar. The private pools in the rooms provide a peaceful and secluded environment. Although some guests found the hotel overpriced and not meeting five-star standards, most guests enjoyed their stay and felt that the hotel was worth the money. The hotel is not very kid-friendly, but there are still some amenities for families traveling with children. Overall, Crest Resort & Pool Villas - SHA Extra Plus is a great choice for travelers looking for a luxurious and peaceful getaway.

Zenseana Resort & Spa - Patong, Phuket is highly praised for its prime location in Patong Beach, providing guests with convenient access to the beach, nightlife, local amenities and tourist attractions. Its proximity to diverse dining options, shops and public transportation makes it an ideal spot for both relaxation and exploration. The hotel's placement at the beginning of Patong Beach ensures a balance between easy access to main attractions and a relatively quieter environment.

Breakfast at the resort is notably varied and extensive, catering to both Oriental and Western tastes and featuring an array of delicious options. Guests often commend the fruit, high-quality food and the regular changes in the buffet. Despite some comments about the cost and suggestions for more international and healthier options, the breakfast experience is broadly positive.

Dinner experiences are mixed but include notable highlights such as delicious in-room dining and special event meals. Cocktails from the pool bar are favored by many, though some guests suggest exploring nearby dining options for better value. Service speed and availability during certain hours are areas highlighted for improvement.

The resort's rooms are appreciated for their clean, modern aesthetic, spaciousness and comfort. Positive mentions often refer to the comfortable beds, balconies and luxurious showers. However, some guests report maintenance issues, noise complaints and occasional lapses in cleanliness. Despite these drawbacks, the overall room experience remains favorable due in part to the hardworking and friendly staff.

Cleanliness throughout the hotel is usually rated highly with guests noting the well-maintained facilities and efficient housekeeping services. The pool area, public spaces and dining areas are generally kept spotless, though a few guests mention specific issues like bathroom cleanliness and inconsistent housekeeping.

The staff at Zenseana Resort & Spa receive widespread acclaim for their friendliness, helpfulness and professional service. They are often highlighted for their promptness, positive attitude and personalized gestures that enhance the guest experience. While there are occasional remarks about slow service or language barriers, these are rare and do not overshadow the overall positive impression left by the staff.

Wi-Fi service receives mixed reviews with some guests experiencing adequate connectivity while others encounter slow speeds and frequent disconnections. Recommendations for improvement in this area are common.

Spa services, unfortunately, face challenges with frequent closures or renovations, though those who accessed the spa praise the massages. The resort compensates with various nearby alternatives for spa experiences.

The gym is generally well-received for its size, cleanliness and equipment. However, the lack of air conditioning and occasional maintenance issues are noted drawbacks.

The pool facilities, especially the rooftop pool, are highly appreciated for their cleanliness, spectacular view and pleasant ambiance. Though some guests find the pool shallow and occasionally crowded, the overall sentiment towards the pool areas is positive with many describing them as inviting.

Overall, Zenseana Resort & Spa - Patong, Phuket stands out as a well-situated, comfortable and welcoming destination with commendable amenities and a dedicated staff, despite some areas needing improvement.