The Grand Mercure Phuket Patong is a highly recommended hotel with a great location, close to the beach, restaurants and shops, yet set off from the road for a peaceful atmosphere. The breakfast is outstanding with a diverse buffet catering to different nationalities and dietary needs. The rooms are spacious and clean with comfortable beds and some have direct access to the pool. The hotel is spotlessly clean and well-maintained with friendly and accommodating staff. The pool is a highlight with a swim-up bar and lovely views and the hotel is suitable for families with a dedicated kids' corner and free extra beds. The hotel is also conveniently located near Phuket's lively nightlife scene. While some guests feel that the hotel is not quite a 5-star resort, it still offers a luxurious experience at a reasonable price. Overall, guests have had an excellent stay and recommend the hotel to others looking for a great experience in Phuket.