Best Western Plus Au cheval Blanc à Mulhouse
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Summary of reviewsBest Western Plus Au Cheval Blanc à Mulhouse is notably praised for its strategic and convenient location, making it a perfect choice for travelers en route to Switzerland, Germany or Italy. The hotel's peaceful setting in a picturesque village provides tranquility while being accessible to major highways and key attractions, such as Mulhouse and the Vosges mountains. Despite its proximity to major roads, guests appreciate its serene, small-town charm and comfortable, Alsace-style renovations.
Guests highly commend the breakfast, characterized by an extensive and varied selection catering to diverse dietary needs, including gluten-free options. The quality and freshness of the food, ranging from sweet to savory, leave guests more than satisfied. The buffet, noted for its comprehensive assortment and the express breakfast option, add convenience and value. The friendly and smiling service from the staff further enhances the breakfast experience.
The dinner experience at the hotel's restaurant also receives accolades for its delicious traditional Alsatian cuisine, generous portions and excellent presentation. Despite a few mentions of high prices and limited options, the overall dining experience remains delightful, especially for those opting for half-board packages.
The rooms at Best Western Plus Au Cheval Blanc à Mulhouse are generally appreciated for their cleanliness, comfort and modern amenities. Many guests highlight the spaciousness and cozy ambiance of the rooms, along with thoughtful decorations. Although some reviews mention smaller room sizes and minor maintenance issues, the overall impression is positive, especially regarding the spotlessness and well-maintained state of the rooms.
Cleanliness is a standout feature at this hotel with most guests praising the exceptional standards in both rooms and common areas. The hotel's commitment to maintaining high hygiene standards is particularly valued, offering a pleasant and well-kept environment.
The staff consistently receive high praise for their friendliness, professionalism and multilingual capabilities. Guests often highlight the attentive and welcoming reception team, contributing significantly to a positive guest experience. While a few less favorable interactions in the restaurant are mentioned, the overall consensus is that the staff's warmth and dedication greatly enhance the stay.
Free Wi-Fi is offered at the hotel, which many guests find fast and reliable in most areas. Although there are occasional issues with inconsistent signals or weak coverage, the service generally meets the basic needs of travelers.
The spa facilities, including a pool, sauna, steam room, jacuzzi and massage services, are well-regarded for their cleanliness and functionality. While some guests find the spa area small and occasionally crowded, the overall experience is positive with clean and pleasant amenities that provide relaxation and wellness.
The gym receives mixed reviews with some guests describing it as small but adequate, while others note the need for better maintenance and more comprehensive equipment. Despite these shortcomings, functional fitness facilities are available.
The pool area is mostly praised for its cleanliness and maintenance, though some guests find it smaller than expected and occasionally chilly. Despite these minor issues, the pool area contributes positively to the hotel's amenities.
Lastly, the parking options are viewed positively by guests, offering plenty of secure, free and well-organized spaces, adding to the convenience of staying at the hotel.
In conclusion, Best Western Plus Au Cheval Blanc à Mulhouse provides a comfortable and enjoyable stay with its strategic location, excellent breakfast and dining options, clean and well-maintained rooms, friendly staff and convenient amenities such as parking, spa and Wi-Fi.
Categories
Guests highly commend the breakfast, characterized by an extensive and varied selection catering to diverse dietary needs, including gluten-free options. The quality and freshness of the food, ranging from sweet to savory, leave guests more than satisfied. The buffet, noted for its comprehensive assortment and the express breakfast option, add convenience and value. The friendly and smiling service from the staff further enhances the breakfast experience.
The dinner experience at the hotel's restaurant also receives accolades for its delicious traditional Alsatian cuisine, generous portions and excellent presentation. Despite a few mentions of high prices and limited options, the overall dining experience remains delightful, especially for those opting for half-board packages.
The rooms at Best Western Plus Au Cheval Blanc à Mulhouse are generally appreciated for their cleanliness, comfort and modern amenities. Many guests highlight the spaciousness and cozy ambiance of the rooms, along with thoughtful decorations. Although some reviews mention smaller room sizes and minor maintenance issues, the overall impression is positive, especially regarding the spotlessness and well-maintained state of the rooms.
Cleanliness is a standout feature at this hotel with most guests praising the exceptional standards in both rooms and common areas. The hotel's commitment to maintaining high hygiene standards is particularly valued, offering a pleasant and well-kept environment.
The staff consistently receive high praise for their friendliness, professionalism and multilingual capabilities. Guests often highlight the attentive and welcoming reception team, contributing significantly to a positive guest experience. While a few less favorable interactions in the restaurant are mentioned, the overall consensus is that the staff's warmth and dedication greatly enhance the stay.
Free Wi-Fi is offered at the hotel, which many guests find fast and reliable in most areas. Although there are occasional issues with inconsistent signals or weak coverage, the service generally meets the basic needs of travelers.
The spa facilities, including a pool, sauna, steam room, jacuzzi and massage services, are well-regarded for their cleanliness and functionality. While some guests find the spa area small and occasionally crowded, the overall experience is positive with clean and pleasant amenities that provide relaxation and wellness.
The gym receives mixed reviews with some guests describing it as small but adequate, while others note the need for better maintenance and more comprehensive equipment. Despite these shortcomings, functional fitness facilities are available.
The pool area is mostly praised for its cleanliness and maintenance, though some guests find it smaller than expected and occasionally chilly. Despite these minor issues, the pool area contributes positively to the hotel's amenities.
Lastly, the parking options are viewed positively by guests, offering plenty of secure, free and well-organized spaces, adding to the convenience of staying at the hotel.
In conclusion, Best Western Plus Au Cheval Blanc à Mulhouse provides a comfortable and enjoyable stay with its strategic location, excellent breakfast and dining options, clean and well-maintained rooms, friendly staff and convenient amenities such as parking, spa and Wi-Fi.
Hotel with Spa
This hotel offers spa facilities, allowing guests to unwind and relax. The hotel's location provides easy access to Mulhouse attractions and the Alsace wine route. The combination of a spa and convenient location makes it an attractive option.
Dog Friendly Hotel
This hotel is indicated as pet-friendly. As a Best Western Plus property, it likely offers a comfortable stay with amenities catering to both humans and their canine companions.
Hotel with Swimming Pool
Located 7km from Mulhouse, this hotel features an indoor pool, sauna, jacuzzi, hammam and gym, offering a comprehensive spa experience. The hotel is set in a beautiful 19th-century building.
Heated Pool Indoor Pool
Business Hotel
This Best Western Plus location typically includes business-friendly amenities. Specific details would need to be confirmed.
Hotel with Parking
This hotel offers free private parking and closed free parking for guests. A paid closed garage and electric vehicle charging stations are also available, providing a range of convenient parking options.
Accessible Hotel
This hotel features wheelchair-accessible facilities throughout its grounds, including an elevator and accessible parking. It offers comfortable rooms with modern amenities and ensures a pleasant stay for guests with reduced mobility.
4-Star Hotel
Located in Mulhouse, this Best Western Plus hotel offers enhanced amenities and services. As a Best Western Plus property, it provides a higher level of comfort and quality.
Hotel with Indoor Pool
This hotel features a comprehensive 'Espace Détente' with a heated indoor swimming pool (27°C), a Finnish sauna (75°C), a Turkish hammam (45°C), and an American Jacuzzi (35°C with overflow). Massage services are also available on site, offering a complete and high-quality relaxation area.
Hotel with Heated Pool
This hotel offers an indoor pool heated to 27°C, along with a sauna, hot tub, and steam bath. Access to these relaxation facilities is included with the room rate, and children are permitted until 5 p.m. when accompanied.
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Gym
Guest Reviews
Best Western Plus Au cheval Blanc in Mulhouse is praised for its strategic and convenient location, especially for travelers needing a stopover. The hotel is just minutes from the highway, making it an ideal spot for those en route to Switzerland, Germany or Italy. Despite its proximity to major roads, guests find the hotel situated in a tranquil, picturesque village, offering a peaceful retreat.
The surroundings are described as quiet, allowing for full relaxation while still being close to key attractions and activities in the region such as Mulhouse, Colmar and the Vosges mountains. This location is especially favored for its accessibility and easy navigation, thanks to its position off the main motorway and relative proximity to the Basel-Mulhouse-Freiburg airport.
While the immediate area around the hotel is quiet and somewhat isolated with a serene small-town charm that appeals to many guests, it also conveniently provides access to dining, leisure and cultural sites nearby. The hotel’s peaceful setting and Alsace-style renovations are appreciated for providing a comfortable and restful stay, perfect for recharging during a long journey.
In summary, travelers appreciate the Best Western Plus Au cheval Blanc for its blend of accessibility, tranquility and strategic positioning—making it a perfect base for exploring southern Alsace or as a restful stopover on a longer journey.
'Best Western Plus Au Cheval Blanc à Mulhouse' receives high praise for its breakfast offerings. Guests frequently describe the breakfast as excellent with an extensive and varied selection that caters to a wide range of dietary preferences, including gluten-free options. The quality of the food is consistently highlighted with many noting the delicious and sumptuous nature of the offerings, from sweet to savory choices.
Breakfast is often described as plentiful, leaving guests more than satisfied. Numerous reviews mention the hearty and generous nature of the breakfast, which boasts high-quality, fresh and sometimes local products. The buffet is particularly well-regarded, offering a comprehensive assortment that leaves little to be desired. Guests also appreciated the express breakfast option, which is both convenient and cost-effective.
Despite the overwhelmingly positive feedback, a few guests noted minor drawbacks such as strong coffee or elements of the breakfast being less impressive, such as industrial orange juice and tiny pastries. Some mentioned the occasional issue of items running out quickly or feeling the impact of COVID-19 restrictions, although these did not significantly detract from the overall enjoyable experience.
Staff interactions are another positive point with guests appreciating the friendly and smiling service that enhances the breakfast experience. Overall, the breakfast at 'Best Western Plus Au Cheval Blanc à Mulhouse' is a standout feature, contributing significantly to a satisfying stay.
The dining experience at Best Western Plus Au Cheval Blanc in Mulhouse is generally praised by guests for its delicious, traditional cuisine with a focus on Alsatian dishes. Many visitors enjoyed the quality and taste of the meals, describing them as very good, excellent and even beyond expectations. The restaurant offers a varied menu with meals that are beautifully presented and accompanied by good wines. Guests particularly appreciated the generous portion sizes and the creative, colorful compositions that pleased the palate.
Breakfast at the hotel also receives positive remarks with guests noting its extensive options and good value for money. The service during breakfast is often commended, although a few noted it could be slightly less friendly when busy.
However, not all reviews are glowing. Some guests found the price for dinner to be quite high and the options somewhat limited. There were complaints about long waiting times for dinner service and occasional mishaps with dishes being served cold or not cooked to satisfaction. Despite these few drawbacks, the overall consensus is that the hotel's restaurant offers a delightful dining experience, especially appreciated by those opting for half-board packages.
In summary, while there are areas for improvement, the restaurant at Best Western Plus Au Cheval Blanc offers a high-quality dining experience that is well-regarded by most guests, especially for its tasty, traditional Alsatian cuisine and excellent breakfast spread.
The guest reviews highlight a mix of positive and negative aspects of the rooms at Best Western Plus Au Cheval Blanc à Mulhouse. On the positive side, many guests appreciated the rooms for being clean, comfortable and modern. The spaciousness of several rooms was well-received, as was the cozy and quiet ambiance. Some rooms were noted for having charming and thoughtful decorations, such as towel decorations and flower petals on the bed.
Guests frequently mentioned the cleanliness and well-maintained state of the rooms with several reviews praising the spotless condition and comfortable bedding. The modern bathrooms were also a plus, even though they were often small. The hotel's family rooms and large rooms for groups were highlighted, providing a good level of comfort.
However, not all feedback was favorable. A recurring theme was the small size of many rooms, which some guests found cramped and unsuitable, especially for families or groups. Some rooms were too cold or too warm and issues with heating and air conditioning were mentioned. Noise from the street and other parts of the hotel was a problem for some visitors. Additionally, some guests were frustrated by the lack of amenities like elevators in annex buildings and minor issues like a non-functional mini-fridge or outdated gym facilities detracted from their experience.
Overall, the rooms at Best Western Plus Au Cheval Blanc à Mulhouse are generally praised for their cleanliness and modern amenities but are critiqued for their inconsistent sizing and some minor maintenance issues.
While staying at Best Western Plus Au cheval Blanc in Mulhouse, the bed experience draws a mixed yet predominantly positive feedback from guests. Many have praised the bedding as remarkable, very good and highly comfortable with several specifically noting the super comfortable nature of the mattresses and pillows. The comfort of the beds stands out with numerous comments about them being very comfortable and promoting a good night's sleep. Some guests even claim the beds to be the best ever, contributing to an exceptional overall bedding experience.
However, not all guests share the same level of satisfaction. A few reviews mention the beds and mattresses as being too soft, which did not meet everyone's comfort preferences. There are also isolated remarks about squeaky beds and insufficiently covered mattresses due to poorly made beds. Despite these few drawbacks, the consensus leans towards a positive experience with many guests expressing how they slept like a baby and found the beds blissful.
Overall, the bedding at Best Western Plus Au cheval Blanc seems to reliably offer comfort and quality, contributing to a restful stay for the majority of its guests.
Best Western Plus Au Cheval Blanc in Mulhouse impresses most guests with its exceptional cleanliness. The rooms and common areas are consistently described as very clean, spotless and well-maintained. Reviewers frequently mention the pristine condition of the hotel, noting that the cleanliness overall is excellent with some calling it spectacular and impeccable. The hotel also seems effective in maintaining high standards of hygiene, which is particularly appreciated during the current times.
Despite the overwhelming positive feedback, there are occasional mentions of isolated lapses in cleanliness, such as a room that wasn't properly cleaned upon arrival or specific areas like the spa and pool not meeting the same high standards. However, these issues appear to be swiftly addressed when brought to the staff's attention.
In summary, guests can generally expect a very clean and pleasant stay at this hotel with comfortable, well-decorated rooms that meet modern standards of cleanliness and hygiene.
The staff at Best Western Plus Au cheval Blanc à Mulhouse consistently receive high praise for their friendliness and professionalism. Guests frequently mention how multilingual and super friendly the staff are with numerous reviews highlighting their helpfulness and welcoming demeanor. The reception team is described as very attentive and the overall atmosphere created by the courteous and accommodating personnel significantly enhances the guest experience.
While most reviews are overwhelmingly positive, referencing the staff's warmth, attentiveness and swift service at both the reception and restaurant, there are occasional mentions of less favorable interactions, particularly in the restaurant. Despite these few exceptions, the general consensus is that the staff’s positive attitude and effort to communicate effectively greatly contribute to a pleasant stay.
Professionalism is a standout feature with many guests appreciating the smooth and friendly reception, as well as the exceptional service quality. The staff’s dedication is evident with waiters working tirelessly even during busy periods to ensure guest satisfaction. Additionally, the hotel owner and specific individuals like the morning receptionist receive special mentions for their polite and personal engagement with guests.
Overall, the staff at Best Western Plus Au cheval Blanc à Mulhouse are a key asset, ensuring a friendly and welcoming environment that leaves a lasting positive impression on guests.
Best Western Plus Au Cheval Blanc à Mulhouse offers free Wi-Fi to its guests, which many have found to be fast and reliable in most areas of the hotel. Guests noted that the internet access was generally good and it was easy to stay connected during their stay. However, the Wi-Fi signal appears inconsistent at times with some experiencing disconnects and weak coverage, particularly in the rooms. Although the Wi-Fi is available and often functional, there were instances where it did not work or had poor speed. Despite these occasional issues, the Wi-Fi service is included with the stay and it often meets the basic needs of travelers.
The spa at Best Western Plus Au cheval Blanc in Mulhouse offers a pleasant and enjoyable experience, featuring a variety of well-maintained facilities including a pool, sauna, steam room, jacuzzi and massage services. Guests have consistently praised the cleanliness and overall functionality of the spa area. While some find the space to be on the smaller side and occasionally crowded, the wellness and relaxation areas are nevertheless very functional with direct and easy access via an elevator.
The spa includes a well-organized setup and offers a range of services that pleasantly surprise many guests, including excellent massage services and a clean, spacious environment. The aquatic amenities are noted for being open late into the evening, providing a relaxing end to the day.
Despite the general positivity, there are mentions of areas needing improvement, such as the size of spa facilities, maintenance issues and inadequate changing rooms. Some guests also encountered issues with the water temperature and slippery floors. However, these points do not overshadow the many positive remarks about the helpful staff and the enjoyable amenities.
In summary, the spa at this hotel provides a good mix of relaxation and wellness services, making it a notable addition to the overall hotel experience, especially for those looking to unwind and enjoy a variety of spa facilities.
The gym at Best Western Plus Au Cheval Blanc à Mulhouse receives mixed reviews from guests. While some describe the fitness area as small but adequate, others point out that the gym equipment needs improvement and better maintenance. A few guests mention that the gym feels unsafe or not highly proficient. Specific comments highlight the absence of a water fountain and a lack of completeness in the equipment offered. Despite these shortcomings, there are positive remarks noting a nice fitness center that is functional for a basic workout with amenities like treadmills available. Overall, the gym facilities are basic and could benefit from upgrades.
The pool area at Best Western Plus Au Cheval Blanc à Mulhouse garners a variety of opinions from guests, though mostly positive. Visitors have praised the cleanliness and maintenance of the indoor pool, describing it as very clean, well-maintained and pleasant. Many enjoyed a refreshing swim and found the pool facilities to be good, highlighting the great pool and nice swimming pool.
However, some guests mentioned that the pool was smaller than expected and occasionally overcrowded. The pool temperature has been a common point of critique with several reviews indicating the pool water as cold or chilly. While the pool is described as heated, many found the heating inadequate. A few reviews also mentioned the area being dark, which some found less inviting.
The spa area, including the jacuzzi, is also well-regarded and adds to the overall pleasant experience of the hotel’s relaxation facilities. Despite the occasional discomfort due to cold water or darkness, the clean environment and well-kept amenities contribute to a generally positive impression.
The parking situation at Best Western Plus Au cheval Blanc à Mulhouse is generally viewed positively by guests. The hotel offers an array of convenient parking options, including private, secure and free parking, which many have found to be a great advantage. Guests have praised the availability of ample parking spaces, noting that it is easy to park with plenty of room and parking areas that are well-organized and nicely arranged.
Several reviews mention the secure aspect of the parking with monitored spaces and even locked parking lots ensuring the safety of vehicles. This sets guests at ease, knowing their cars are secure throughout their stay. Additionally, some appreciated the spacious parking lot in the courtyard and the proximity of parking spaces to the hotel entrance, making it easy to access.
However, a few guests have pointed out minor issues, such as the need for tight maneuvering in some areas and the parking light remaining on all night. Despite these small drawbacks, the overall impression of the parking facilities remains highly favorable among the guests.
Best Western Plus Au Cheval Blanc in Mulhouse stands out as a welcoming haven for families, offering a variety of accommodations and activities tailored to those traveling with children. Guests highlight its suitability for families, noting that it’s ideal for a family stay and highly recommended for those with kids. The family rooms, though slightly small for some, are generally praised for being clean and comfortable. Some rooms even feature a lovely balcony, adding to the comfort levels. Importantly, there are large family rooms that can accommodate up to five people, making it a convenient choice for larger families.
Onsite, the hotel provides a family-friendly atmosphere with child-friendly facilities such as a play area and a pool. These amenities ensure that kids have plenty to do, enhancing the overall family experience. The hotel’s location close to the highway also adds a layer of convenience for family travel.
However, there are a few areas that could use improvement. The spa area tends to be very crowded and the pool room can feel suffocating, indicating a need for better crowd management. Additionally, some guests mentioned that the provided crib was damaged and they had to bring their own mattress.
Overall, the hotel's focus on creating a perfect family experience, combined with a variety of suitable room options and child-friendly activities, makes it a great choice for families visiting Mulhouse.
The Best Western Plus Au Cheval Blanc in Mulhouse has garnered a variety of guest feedback regarding its four-star rating with mixed opinions highlighted. While some guests felt the hotel lived up to the four-star standard with professional and friendly staff, others opined it fell short of the expectations typically associated with such a rating. Discrepancies in the perceived quality have been noted with a recurrent sentiment that the hotel may be more aligned with a three-star rating.
Guests frequently mentioned the professionalism of the staff, which aligns well with the standards of a four-star establishment. However, there were repeated remarks about the overall experience lacking the extraordinary feel expected from a four-star hotel. Specific areas like bedding and general service quality have been points of contention with some guests feeling these aspects do not reflect the advertised rating.
Despite these criticisms, there are those who believe the hotel genuinely deserves its four-star classification, pointing out certain elements that do meet high standards. Ultimately, while some visitors found their stay to be a true four-star experience, others left feeling that the hotel did not quite measure up to the claims associated with its rating.
Best Western Plus Au Cheval Blanc à Mulhouse is well-regarded for its suitability for business travelers. The hotel features a business center and is equipped with flexible presentation rooms, making it ideal for meeting sessions and conferences. Its business environment is particularly suited for work stays, offering amenities that cater specifically to business-related needs. Guests have found the facilities to be practical for business trips with the conference area and overall setup being conducive to productive stays. The hotel comes recommended for those on business trips, highlighting its well-equipped nature for such purposes.
Best Western Plus Au Cheval Blanc à Mulhouse offers guests with disabilities generally good accessibility. The hotel is noted for its easy access from the street and features accessible rooms and parking. Facilities, including the pool, are also mentioned as accessible. However, it should be noted that the second building lacks an elevator, which could pose challenges for some guests. Additionally, some rooms are described as cramped and a few guests reported an unpleasant odor in certain areas. Despite these minor drawbacks, the location and main building are easily accessible for most.
The Best Western Plus Au cheval Blanc à Mulhouse features a notable heated pool, often highlighted by guests. The pool area is generally clean and well-maintained, contributing to a pleasant swimming experience. The addition of a spa and jacuzzi enhances the overall appeal of the pool area, making it a desirable spot for relaxation. Despite a few mentions of the pool being cold, the hotel takes pride in offering a heated swimming pool, which is a significant amenity for guests seeking relaxation. The massage services available complement the pool experience and the authentic service provided by the hotel staff adds to the positive atmosphere surrounding the pool facilities.
The indoor pool at Best Western Plus Au cheval Blanc à Mulhouse has garnered positive feedback from guests, often described as nice, functional and well-maintained. Visitors frequently mention the cleanliness and the available indoor swimming pool facilities, which also include a sauna and a relaxation area. Many guests appreciate the luxury aspect of the indoor pool, often referring to it as terrific and superb. It is noted as a pleasant spot for swimming and relaxation, contributing to the overall enjoyment of their stay. However, some reviews hinted at occasional crowding, but this appears to be a minor drawback amid several positive mentions of the pool’s features.
Nestled in a historically significant location, the Best Western Plus Au Cheval Blanc à Mulhouse exudes a blend of historic charm and typical Alsatian decor. Guests appreciate the well-maintained main building and restaurant, which offer a great historic setting. The hotel features charming historic bathrooms and exceptional typical houses that contribute to its overall allure. Ideal for those seeking an authentic experience, this charming Alsatian hotel stands out for its unique historic importance and the exceptional charm it brings to any stay.
Nestled just off the motorway, Best Western Plus Au cheval Blanc à Mulhouse is frequently highlighted by guests as a perfect destination for a romantic getaway. Visitors often praise the hotel's romantic vibe and atmosphere, making it an ideal choice for special occasions like a honeymoon or a birthday celebration. The calm and relaxing environment creates an inviting setting for couples looking to unwind.
The welcoming and friendly staff consistently receive positive remarks, adding to the overall romantic experience. They are known to accommodate special requests seamlessly, enhancing the personal touch during one's stay. Guests also commend the cleanliness and good value of the hotel, which features a quality restaurant suited for a delightful dinner.
In summary, this Best Western Plus hotel offers a charming and intimate retreat suitable for couples seeking a relaxed and romantic escape.
Best Western Plus Au Cheval Blanc à Mulhouse is well-regarded for its dog-friendly facilities and services. The hotel stands out for its welcoming attitude towards dogs, ensuring that pet owners feel comfortable during their stay. Dogs are not just allowed but welcomed in the restaurant, which is known for its friendly staff and high-quality products. The accommodations are kept clean and provide everything a guest might need, including well-maintained rooms tailored for dog owners. The hotel's pet-friendly policy extends to a general pet-welcoming atmosphere, making it a recommended choice for those traveling with their furry friends.
Location Show Map
Location
The surroundings are described as quiet, allowing for full relaxation while still being close to key attractions and activities in the region such as Mulhouse, Colmar and the Vosges mountains. This location is especially favored for its accessibility and easy navigation, thanks to its position off the main motorway and relative proximity to the Basel-Mulhouse-Freiburg airport.
While the immediate area around the hotel is quiet and somewhat isolated with a serene small-town charm that appeals to many guests, it also conveniently provides access to dining, leisure and cultural sites nearby. The hotel’s peaceful setting and Alsace-style renovations are appreciated for providing a comfortable and restful stay, perfect for recharging during a long journey.
In summary, travelers appreciate the Best Western Plus Au cheval Blanc for its blend of accessibility, tranquility and strategic positioning—making it a perfect base for exploring southern Alsace or as a restful stopover on a longer journey.
Breakfast
Breakfast is often described as plentiful, leaving guests more than satisfied. Numerous reviews mention the hearty and generous nature of the breakfast, which boasts high-quality, fresh and sometimes local products. The buffet is particularly well-regarded, offering a comprehensive assortment that leaves little to be desired. Guests also appreciated the express breakfast option, which is both convenient and cost-effective.
Despite the overwhelmingly positive feedback, a few guests noted minor drawbacks such as strong coffee or elements of the breakfast being less impressive, such as industrial orange juice and tiny pastries. Some mentioned the occasional issue of items running out quickly or feeling the impact of COVID-19 restrictions, although these did not significantly detract from the overall enjoyable experience.
Staff interactions are another positive point with guests appreciating the friendly and smiling service that enhances the breakfast experience. Overall, the breakfast at 'Best Western Plus Au Cheval Blanc à Mulhouse' is a standout feature, contributing significantly to a satisfying stay.
Dinner
Breakfast at the hotel also receives positive remarks with guests noting its extensive options and good value for money. The service during breakfast is often commended, although a few noted it could be slightly less friendly when busy.
However, not all reviews are glowing. Some guests found the price for dinner to be quite high and the options somewhat limited. There were complaints about long waiting times for dinner service and occasional mishaps with dishes being served cold or not cooked to satisfaction. Despite these few drawbacks, the overall consensus is that the hotel's restaurant offers a delightful dining experience, especially appreciated by those opting for half-board packages.
In summary, while there are areas for improvement, the restaurant at Best Western Plus Au Cheval Blanc offers a high-quality dining experience that is well-regarded by most guests, especially for its tasty, traditional Alsatian cuisine and excellent breakfast spread.
Rooms
Guests frequently mentioned the cleanliness and well-maintained state of the rooms with several reviews praising the spotless condition and comfortable bedding. The modern bathrooms were also a plus, even though they were often small. The hotel's family rooms and large rooms for groups were highlighted, providing a good level of comfort.
However, not all feedback was favorable. A recurring theme was the small size of many rooms, which some guests found cramped and unsuitable, especially for families or groups. Some rooms were too cold or too warm and issues with heating and air conditioning were mentioned. Noise from the street and other parts of the hotel was a problem for some visitors. Additionally, some guests were frustrated by the lack of amenities like elevators in annex buildings and minor issues like a non-functional mini-fridge or outdated gym facilities detracted from their experience.
Overall, the rooms at Best Western Plus Au Cheval Blanc à Mulhouse are generally praised for their cleanliness and modern amenities but are critiqued for their inconsistent sizing and some minor maintenance issues.
Beds
However, not all guests share the same level of satisfaction. A few reviews mention the beds and mattresses as being too soft, which did not meet everyone's comfort preferences. There are also isolated remarks about squeaky beds and insufficiently covered mattresses due to poorly made beds. Despite these few drawbacks, the consensus leans towards a positive experience with many guests expressing how they slept like a baby and found the beds blissful.
Overall, the bedding at Best Western Plus Au cheval Blanc seems to reliably offer comfort and quality, contributing to a restful stay for the majority of its guests.
Cleanliness
Despite the overwhelming positive feedback, there are occasional mentions of isolated lapses in cleanliness, such as a room that wasn't properly cleaned upon arrival or specific areas like the spa and pool not meeting the same high standards. However, these issues appear to be swiftly addressed when brought to the staff's attention.
In summary, guests can generally expect a very clean and pleasant stay at this hotel with comfortable, well-decorated rooms that meet modern standards of cleanliness and hygiene.
Staff
While most reviews are overwhelmingly positive, referencing the staff's warmth, attentiveness and swift service at both the reception and restaurant, there are occasional mentions of less favorable interactions, particularly in the restaurant. Despite these few exceptions, the general consensus is that the staff’s positive attitude and effort to communicate effectively greatly contribute to a pleasant stay.
Professionalism is a standout feature with many guests appreciating the smooth and friendly reception, as well as the exceptional service quality. The staff’s dedication is evident with waiters working tirelessly even during busy periods to ensure guest satisfaction. Additionally, the hotel owner and specific individuals like the morning receptionist receive special mentions for their polite and personal engagement with guests.
Overall, the staff at Best Western Plus Au cheval Blanc à Mulhouse are a key asset, ensuring a friendly and welcoming environment that leaves a lasting positive impression on guests.
Wi-Fi
Spa
The spa includes a well-organized setup and offers a range of services that pleasantly surprise many guests, including excellent massage services and a clean, spacious environment. The aquatic amenities are noted for being open late into the evening, providing a relaxing end to the day.
Despite the general positivity, there are mentions of areas needing improvement, such as the size of spa facilities, maintenance issues and inadequate changing rooms. Some guests also encountered issues with the water temperature and slippery floors. However, these points do not overshadow the many positive remarks about the helpful staff and the enjoyable amenities.
In summary, the spa at this hotel provides a good mix of relaxation and wellness services, making it a notable addition to the overall hotel experience, especially for those looking to unwind and enjoy a variety of spa facilities.
Gym
Pool
However, some guests mentioned that the pool was smaller than expected and occasionally overcrowded. The pool temperature has been a common point of critique with several reviews indicating the pool water as cold or chilly. While the pool is described as heated, many found the heating inadequate. A few reviews also mentioned the area being dark, which some found less inviting.
The spa area, including the jacuzzi, is also well-regarded and adds to the overall pleasant experience of the hotel’s relaxation facilities. Despite the occasional discomfort due to cold water or darkness, the clean environment and well-kept amenities contribute to a generally positive impression.
Parking
Several reviews mention the secure aspect of the parking with monitored spaces and even locked parking lots ensuring the safety of vehicles. This sets guests at ease, knowing their cars are secure throughout their stay. Additionally, some appreciated the spacious parking lot in the courtyard and the proximity of parking spaces to the hotel entrance, making it easy to access.
However, a few guests have pointed out minor issues, such as the need for tight maneuvering in some areas and the parking light remaining on all night. Despite these small drawbacks, the overall impression of the parking facilities remains highly favorable among the guests.
Family
Onsite, the hotel provides a family-friendly atmosphere with child-friendly facilities such as a play area and a pool. These amenities ensure that kids have plenty to do, enhancing the overall family experience. The hotel’s location close to the highway also adds a layer of convenience for family travel.
However, there are a few areas that could use improvement. The spa area tends to be very crowded and the pool room can feel suffocating, indicating a need for better crowd management. Additionally, some guests mentioned that the provided crib was damaged and they had to bring their own mattress.
Overall, the hotel's focus on creating a perfect family experience, combined with a variety of suitable room options and child-friendly activities, makes it a great choice for families visiting Mulhouse.
4 Star
Guests frequently mentioned the professionalism of the staff, which aligns well with the standards of a four-star establishment. However, there were repeated remarks about the overall experience lacking the extraordinary feel expected from a four-star hotel. Specific areas like bedding and general service quality have been points of contention with some guests feeling these aspects do not reflect the advertised rating.
Despite these criticisms, there are those who believe the hotel genuinely deserves its four-star classification, pointing out certain elements that do meet high standards. Ultimately, while some visitors found their stay to be a true four-star experience, others left feeling that the hotel did not quite measure up to the claims associated with its rating.
Business
Accessible
Heated Pool
Indoor Pool
Historic
Romantic
The welcoming and friendly staff consistently receive positive remarks, adding to the overall romantic experience. They are known to accommodate special requests seamlessly, enhancing the personal touch during one's stay. Guests also commend the cleanliness and good value of the hotel, which features a quality restaurant suited for a delightful dinner.
In summary, this Best Western Plus hotel offers a charming and intimate retreat suitable for couples seeking a relaxed and romantic escape.
Dog Friendly
Yes, Best Western Plus Au cheval Blanc à Mulhouse has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Best Western Plus Au cheval Blanc à Mulhouse.
Yes, Best Western Plus Au cheval Blanc à Mulhouse welcomes dogs.
Yes, parking facilities are available at Best Western Plus Au cheval Blanc à Mulhouse.
Yes, Best Western Plus Au cheval Blanc à Mulhouse has a gym.
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