Located on the far north side of Tulum, this hotel offers a sense of privacy and exclusivity with only 30 luxury suites. It features world-class service, a private beach, a relaxing spa, and amazing restaurant food.
Summary of reviews related to the '5 Star' category
Jashita Hotel is a luxurious five-star hotel located on a picturesque bay. Guests rave about the phenomenal facilities and services, calling it "the best hotel room of my life" and "super in everything." The staff at Jashita are exceptional, providing kind, efficient service and always fulfilling any request. The tasteful decor and thoughtful details truly create a real five-star experience. Despite a few criticisms of the bumpy road leading to the hotel, all in all, guests cannot recommend Jashita Hotel enough, describing it as an "amazing hotel!!!"
Hotel Casa Tortuga Tulum - Cenotes Park Inclusive receives a wealth of positive reviews across various categories. The tranquil location is highly praised for its natural beauty, offering a serene escape with convenient proximity to stunning cenotes and nearby attractions like Xel-Ha and archaeological sites. Although the hotel is secluded, requiring a vehicle for easy access to Tulum's city center and other locales, the peaceful setting contributes significantly to a restful and private experience.
Guests appreciate the spacious, clean and modern rooms equipped with amenities such as flat-screen TVs with Netflix, air conditioning and kitchenettes. The large, comfortable beds are frequently highlighted, ensuring a pleasant and restful stay. Despite occasional mentions of minor issues like variable water temperature in the showers, musty smells or inconsistent housekeeping, the overall sentiment towards the accommodations remains positive.
Breakfast offerings at the hotel receive mixed reviews. While many find the breakfast delicious and of good quality, concerns about its late availability and extra costs for some items like fruits are noted. This timing issue is particularly inconvenient for early risers or those planning to explore Tulum. Conversely, the unique dining experience, especially dinner at the cenote cave and the 4-course meals at the Baalman restaurant, garners high praise, although diners must plan ahead due to the early closing times of on-site dining options.
Cleanliness stands out as a strong point with many guests describing the property as fresh, well-maintained and hygienic. Modern decor and inviting pool areas further enhance the appeal of the hotel. The pool facilities, frequently described as beautiful and comfortable, add to the overall relaxing atmosphere.
Staff receive generally favorable feedback for their friendliness and helpfulness, contributing to a welcoming environment. Specific staff members like Miss Lulú and Lucy are often commended for their exceptional service. However, some inconsistencies in service quality, particularly at night, are noted.
WiFi quality presents a mixed bag with some guests experiencing stable and excellent connectivity while others confront unreliable or non-functional internet. Helpful staff at reception reportedly address these issues promptly when they arise.
Parking arrangements are well-received with secure and convenient options available near rooms and the cenote site, enhancing overall convenience for guests with vehicles.
In summary, Hotel Casa Tortuga Tulum - Cenotes Park Inclusive is celebrated for its beautiful and peaceful setting, comfortable and well-equipped rooms and warm hospitality. While there are some logistical considerations with breakfast timing, dining options and WiFi reliability, the general consensus points to a satisfying and memorable stay, especially for those seeking a natural retreat.
This unique hotel offers a cenote on-site, providing a distinctive and luxurious experience. It's a Small Luxury Hotel of the World, ensuring high standards of service and amenities in a beautiful setting.
Summary of reviews related to the '5 Star' category
If you're looking for a luxurious and peaceful escape, Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World might just be the perfect place for you. With exceptional service, unique and stunning facilities and breathtaking natural surroundings, it's no wonder that guests have called it "a paradise" and "one of the best places to stay". The hotel offers pure relaxation with a truly magical and unforgettable experience that guests describe as "extraordinario". The breakfast menu could have been better, but this minor flaw is compensated by the superb quality of everything else, including the amazing on-site cenote. Though some guests mentioned that the service could be a bit slow, the majority of the reviews rave about the exceptional service and unforgettable experiences offered at this resort. Overall, Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World seems to be a top hotel that offers unique and serene facilities, benefiting from 5 star luxury. We highly recommend taking a trip to this magical and unforgettable place!
An adults-only boutique hotel offering a unique and intimate experience. Its personalized service and attention to detail create a memorable and relaxing stay.
Summary of reviews related to the '5 Star' category
O' Tulum Boutique Hotel - Adults Only has received varied assessments of its five-star status from guests. While some visitors found the establishment truly deserving of its luxurious rating, with service that's undeniably five stars—highlighting the staff's kindness, friendliness, and helpfulness—others had contrasting experiences. The restaurant is praised as first-class, offering delicious culinary experiences that match the five-star claim. Despite these positive notes, certain guests have felt the hotel's presentation did not reflect the advertised magnificence, equating it to a hostel level instead. Concerns were raised about the facilities, particularly the shower experience, which fell short of expectations. While certain aspects of the hospitality and dining experience at O' Tulum indeed hit the mark, some areas might need reassessment to universally align with its lofty aspirations.
Summary of reviews related to the '5 Star' category
The Yellow Nest Tulum has received a mix of opinions, but the positive feedback from guests stands out prominently. Despite some differing views on its five-star status, many visitors highlight the hotel's beautiful setting and commend the exceptionally friendly and attentive service, suggesting that not even palaces could rival the hospitality experienced here. Guests appreciate the heartfelt care and personalized attention provided during their stay, which enhances the overall experience, making it unforgettable. Impeccable cleanliness is a significant positive point, contributing to the hotel’s charm. Recommendations flow freely from satisfied guests who claim that a stay at this eco-lodge should not be missed and assure potential visitors that they can choose it confidently. While there's a suggestion for better soundproofing and some maintenance issues noted, the warmth and genuine service often overshadow these concerns, suggesting a memorable and enjoyable stay for most.
This all-inclusive resort provides a wide range of amenities for all ages, including gourmet dining, mesmerizing ocean views, and various activities. It's an excellent option for families and couples seeking a luxurious and convenient vacation experience.
Summary of reviews related to the '5 Star' category
Dreams Tulum Resort & Spa offers exceptional facilities and services, making it a perfect destination for a dream vacation. Despite some negative reviews claiming it falls short of a five-star hotel, the majority of guests praise the amazing amenities and staff. The hotel is clean, comfortable and offers an outstanding experience overall. Vacationers find the resort to be a true heaven with everything being spectacular. Despite some disappointment expressed by certain guests, the hotel deserves its five stars and is a great option for a luxurious stay in Tulum.
This resort offers luxurious accommodations with private beach access, multiple pools, and exceptional service. Guests consistently praise its cleanliness, helpful staff, and high-quality food, making it a top choice for a luxurious stay.
Summary of reviews related to the '5 Star' category
Bahia Principe Grand Coba - All Inclusive is frequently praised for its excellent dining options, with guests highlighting the exceptional quality of food across its restaurants. The facilities and cleanliness at this resort contribute positively to its reputation, with multiple reviews acknowledging the value it provides as a 5-star hotel experience. However, opinions on whether it fully meets 5-star standards are mixed; while some consider it a very good hotel for the price, others feel it falls short when compared to other properties in the same category. Notably, the rooms are identified as needing renovation to align with 5-star expectations. Despite these mixed perceptions, the resort comes highly recommended as a destination worth visiting.
This all-inclusive resort is situated on a private beach and offers a family-friendly environment. It features multiple on-site restaurants, outdoor pools, a spa, and free bike rentals. The property also focuses on sustainable practices to minimize its environmental impact.
This adults-only, all-inclusive resort features a golf course, a full-service spa, and a nightclub. It provides a luxurious and relaxing atmosphere with high-quality service. It's part of a larger complex, giving access to more amenities and dining options.
This beachfront resort offers a variety of activities and entertainment options for families. It includes multiple on-site restaurants and bars, outdoor swimming pools, a tennis court, a fitness center, a waterpark, and a nightclub.
Summary of reviews related to the '5 Star' category
The Bahia Principe Explore Tulum - All Inclusive is a beautiful resort where the natural surroundings are a true gift. Though some guests experienced issues with external dive services, the facilities and services are mostly exceptional. The à la carte meals are fantastic and exceeded expectations for the price. While some guests felt the resort was not quite five star, overall it comes highly recommended for an out-of-this-world experience.
This hotel offers a blend of relaxation and adventure, providing easy access to both the beach and local attractions. It features comfortable accommodations and a range of amenities for a convenient and enjoyable stay.