Hotel with SpaThis 5-star hotel offers a luxurious spa experience with a wide range of treatments inspired by nature. Guests can enjoy an indoor pool, fitness center, and exceptional facial and massage treatments. The hotel's central location and helpful staff add to the overall experience.
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Summary of reviews related to the 'Spa' categoryReviews of the spa at Radisson Collection Bilbao reveal a mixed bag of opinions, predominantly critical with a few positive notes. Guests have described the spa as very small with limited facilities that mainly consist of a sauna and a small pool, though it is noted as pleasant and quiet by some. The spa is operated separately from the hotel and access is not included in the room rate, requiring an additional fee—typically around 20 EUR per person per hour.
Visitors have frequently expressed disappointment with the overall value, citing it as expensive for what is offered and have pointed out that the pricing is excessive. The facility has also been closed on multiple occasions, leading to frustration among guests. In terms of the ambiance, some have mentioned that the temperature was too low and that there were no jets or jacuzzi available.
Positive feedback includes a "very nice spa" and "great massage" experiences, though these are less frequent compared to the criticisms. The gym has received favorable remarks, being described as excellent, but the spa's high charges and lack of accessibility to children add to the overall dissatisfaction. The spa's limited availability and requirement for advance reservation and payment appear to have contributed to the underwhelming experience reported by many guests.
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