Bacalar18.74209600,
-88.33583800,
Región 15, Mz 1, Lt 217, Colonia Aaron Merino(Show on Map)
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Summary of reviewsKhaban Bacalar Hotel Boutique is celebrated for its outstanding natural location and serene environment, set beside the tranquil Bacalar Lagoon. Guests are enamored with the breathtaking views and peaceful ambiance, enhanced by a jungle setting that offers an escape from urban life. This secluded paradise is ideal for couples and anyone seeking relaxation amidst stunning surroundings. The hotel's location, despite its remoteness, is praised for its exclusivity and enchanting atmosphere, providing a perfect retreat for unwinding.
The breakfast experience receives positive remarks for its delicious, freshly prepared meals, with smoothie bowls standing out as a favorite. Although there are some concerns about the variety and cost, the taste and quality often excel. Dinner earns accolades for exceptional service and delicious food, although guests note limited menu options and high prices. Nevertheless, the dining experience is enriched by tasty cocktails and complimentary morning yoga classes, adding charm to the stay.
Accommodations at Khaban Bacalar are modern and stylish, featuring spacious, clean rooms that integrate seamlessly with their natural surroundings. Guests highlight the magnificence of lagoon views and super comfortable beds, along with exceptional amenities like free kayaks to explore the area and an inviting swimming pool. Impeccable cleanliness is a hallmark of the hotel, complemented by the sophisticated decor and attentive staff who enhance the guest experience with their warm and friendly service.
While internet connectivity is generally good, there are occasional inconsistencies. The infinity pool is a celebrated aspect, offering stunning lagoon views and refreshing relaxation. The hotel caters well to families, providing a tranquil refuge with family-friendly amenities and a peaceful atmosphere suitable for unwinding. Addressing bed comfort issues with more supportive bedding could further elevate satisfaction among guests.
Overall, Khaban Bacalar Hotel Boutique offers a romantic and idyllic retreat, perfect for those seeking tranquility, wellness, and a connection to nature in a picturesque lakeside setting. With its luxurious offerings, attentive staff, and serene atmosphere, it provides an unforgettable experience surrounded by the captivating beauty of Bacalar Lagoon. Show more
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Categories
Hotel for Honeymoon
This boutique hotel offers a unique and intimate experience. The hotel's design and personalized service create a romantic atmosphere for couples celebrating their honeymoon.
Family Friendly Hotel
This boutique hotel is nestled in the jungle by Bacalar Lagoon and offers family-friendly amenities.
Romantic Hotel
Nestled in the jungle near Bacalar Lagoon, this boutique hotel offers a peaceful and intimate escape. It provides stunning views and a close connection to nature, ideal for a romantic retreat.
Hotel with Swimming Pool
This boutique hotel features an outdoor swimming pool. It is known for its bohemian spirit and modern luxury. Guests can enjoy kayaking on the lagoon.
Private Pool Outdoor Pool
Small Hotel
Offers boutique accommodations with a focus on providing a comfortable and stylish stay. Its attention to detail and personalized service contribute to its intimate appeal.
Hotel for Yoga
As a boutique hotel, Khaban Bacalar may offer personalized wellness experiences, including yoga classes or private sessions, to cater to guests seeking relaxation and mindfulness.
4-Star Hotel
Situated in Colonia Aaron Merino, this boutique hotel offers a unique experience. It is noted for its tranquil ambiance and personalized service.
Hotel Taking Steps Towards Sustainability
Hotel with Parking
Hotel with Outdoor Pool
Hotel with Private Pool Rooms
Room Types
Deluxe Double with Balcony Garden ViewThe spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.
Deluxe King with Balcony Garden ViewThe spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.
Villa Khaban Private Pool Lagoon Front - up to 6 peopleThe private pool is the standout feature of this villa. Boasting a private entrance, this air-conditioned villa comes with 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The villa features a minibar, a tea and coffee maker, a seating area as well as a terrace with lake views. The unit has 3 beds.
Master Double Suite with Balcony Lagoon ViewThe spacious double room offers air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 2 beds.
Double Room with BalconyThe spacious family room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Master Suite with Balcony Lagoon ViewThe spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed.
Guest Reviews
Location
Nestled in the heart of nature, Khaban Bacalar Hotel Boutique offers a stunning location by the tranquil Bacalar Lagoon. Guests are treated to breathtaking views, as each room overlooks the serene waters, providing a sense of peacefulness. The hotel's position in the jungle enhances its appeal as a paradise for those seeking an escape from the hustle and bustle of city life. Its secluded setting invites visitors to immerse themselves in the natural beauty and enjoy a truly peaceful stay.
The ambiance is idyllic, characterized by elegant decor and magnificent surroundings. The hotel boasts comfortable and modern rooms, adding to its charm, with many emphasizing the direct access to the lagoon right from their doorstep. The facilities, including a scenic infinity pool, elevate the experience, making it an ideal choice for relaxation. Throughout their stay, guests appreciate the tranquility that comes with being away from everything, highlighting the exceptional service and friendly staff.
Despite its remoteness—requiring a drive on a dirt road—the hotel's location is praised for its exclusivity and enchanting atmosphere. It is perfect for couples and those looking to unwind in a magical setting. This hidden gem combines luxurious amenities with a dreamlike location, promising an unforgettable stay surrounded by the captivating beauty of Bacalar Lagoon.
Breakfast
The breakfast experience at Khaban Bacalar Hotel Boutique receives a range of feedback from guests. Many express delight about the delicious and freshly prepared meals, noting that the breakfast can be luxurious, hearty, and generous. Guests appreciate the variety of a la carte options, especially the smoothie bowls, which often stand out as a highlight. Pancakes and guacamole receive special mention, adding to the positive dining experiences.
On the downside, some guests feel that the breakfast offerings are limited, especially considering the price, with mentions of a sparse choice between coffee or juice. While the breakfast is included for some, others find it slightly expensive when it's an additional cost. There are mixed reviews regarding the speed of service, with some noting a long wait time.
Overall, when it comes to taste and quality, the breakfast at Khaban Bacalar often excels, although logistical aspects like menu variety and cost can influence the satisfaction of the guests.
Dinner
The dining experience at Khaban Bacalar Hotel Boutique is a mix of highs and lows, reflected in the diverse guest reviews. While many guests appreciated the delicious food and excellent service, others pointed out that the menu is quite limited and prices seem excessive in relation to portion sizes. The hotel’s restaurant has been praised for its outstanding food with some even describing it as the best they've ever tried, commending its well-presented dishes and friendly staff. Cocktails are a welcome highlight, alongside complimentary morning yoga classes, adding to the hotel’s charm.
However, the high prices and lack of variety in the menu, especially for seafood lovers, were a point of contention. Some guests found the restaurant to be upscale yet unable to meet expectations in terms of price-quality ratio, with service described as disappointing. The restaurant closing early at 8 p.m. is seen as inconvenient, especially when dinner options are limited, necessitating trips to the town of Bacalar for more dining choices. Overall, while the restaurant offers great food and service, enhancements in menu variety and pricing structure could elevate the experience to match the stunning views and setting of the hotel.
Rooms
Located beautifully by the lake of Bacalar, Khaban Bacalar Hotel Boutique offers an exquisite experience with its spacious, clean, and comfortable rooms. The accommodations are modern and stylish, often featuring magnificent views of the lagoon which serve as a stunning backdrop for sunrises. The large bungalows are well-furnished and provide a peaceful retreat, integrating seamlessly into the environment to offer a private oasis. Many rooms are equipped with high-quality materials, ensuring that guests enjoy their stay in a luxurious setting.
Guests commonly praise the super comfortable beds and the superb room decor, which adds to the relaxing atmosphere of the hotel. The villas are described as very beautiful and comfortable, while individual rooms provide privacy and a cozy ambiance. For those fortunate enough to have a pool and lagoon view room, the sight is reportedly incredible.
Additionally, the hotel features exceptional amenities such as a swimming pool, access to the lake, and free kayaks for guests to explore the lush surroundings. Guests celebrate the tranquility and beauty of the property, often expressing their enjoyment of the unique details and well-structured layout. While the majority of reviews are positive, some mention occasional issues with mites or fleas, but overall satisfaction with cleanliness and comfort prevails.
The spaciousness and tastefully decorated interiors make Khaban Bacalar Hotel Boutique a desirable choice for those seeking relaxation in a picturesque setting, marked by beautiful rooms and captivating landscapes.
Beds
The beds at Khaban Bacalar Hotel Boutique evoke mixed reviews, with guests frequently commenting on their softness. For some, the extremely soft beds offer a super comfortable sleeping experience, praised as deliciously comfortable and accommodating. However, others find the beds to be too soft, describing them as uncomfortable due to sinking into older mattresses and the lack of firmness. Taller guests may also find the beds slightly on the short side, which can affect comfort. While some visitors appreciate the softness, the general consensus indicates a need for more supportive bedding. The pillows also receive mixed feedback, being labeled as uncomfortable or too high, although some guests note them as extremely comfortable. The hotel maintains a nice ambiance and a friendly atmosphere, but addressing the bed comfort issues could enhance the overall guest experience.
Cleanliness
Khaban Bacalar Hotel Boutique is lauded for its impeccable cleanliness, with numerous guests praising the hotel for maintaining its high standards. The rooms are frequently described as very clean, modern, and spacious, providing a comfortable and aesthetically pleasing stay. The interiors exude tastefulness, inviting relaxation with their cleanliness and modern design. While there were occasional mentions of maintenance issues in common areas, such as a pool full of leaves, these seem to be exceptions rather than the norm. Guests often appreciate the impeccable cleanliness, cleanliness being a standout feature even as it complements the hotel’s architectural elegance. The restaurant and attentive staff further enhance the overall experience, ensuring a delightful escape. Despite a few isolated shortcomings, the overarching sentiment points to a consistently high level of cleanliness, making it a recommended choice for travelers seeking a serene and spotless getaway.
Staff
The staff at Khaban Bacalar Hotel Boutique is consistently praised for their friendliness and attentive service. Guests often remark on the exceptionally welcoming and helpful demeanor of the entire team, highlighting individuals like Antonio, Victor, Brenda, Elodie, Darwin, and others for their excellent service. The restaurant and bar teams also receive positive mentions for their great attitude and service. Many guests appreciate the warmth and kindness displayed by the staff, noting their eagerness to help and their ability to work well together. While a few reviews mention some inefficiencies, particularly during meal times, and occasional lapses in professionalism, the overall impression is one of a cheerful and accommodating team committed to enhancing the guest experience.
Wi-Fi
When considering internet connectivity at the Khaban Bacalar Hotel Boutique, guest experiences seem varied. Many guests report excellent and perfect WiFi, highlighting strong internet reception throughout the property, even in individual rooms. For some, the WiFi was described as very good, with a network that worked really well and without issues. However, not all reviews match this positive experience. Some guests expressed dissatisfaction, noting that the WiFi was occasionally down or not working, particularly in certain areas of the hotel. A few mentioned challenges such as poor communication with reception and an inadequate connection for remote work. Overall, while the hotel offers good WiFi service to most guests, there may be occasional inconsistencies in connectivity.
Pool
At Khaban Bacalar Hotel Boutique, the pool stands out as one of its most appealing features. Guests rave about its beauty and enjoy the stunning views of the lagoon it offers, making it a perfect spot to unwind. The pool is notably kept clean and is refreshed every morning, providing a pleasing environment for relaxation and leisure. Its cold water is regarded as a refreshing escape from the heat, and its location allows for direct access to the picturesque lagoon, enhancing the overall experience.
The infinity pool adds an extra touch of charm, especially at night when it looks particularly enchanting. Visitors have the opportunity to use kayaks and paddleboards from the hotel to explore the natural beauty of the lagoon, further enhancing their stay. Despite its small size, the pool is appreciated, though some guests suggest the addition of more loungers or seating options would improve comfort.
While there are occasional maintenance concerns, such as the wooden stairs leading down to the lagoon, the overall pool and lake area remain a favorite among guests, offering a tranquil haven away from daily life. The pool is complemented by the beautiful pier and landscaped areas, making it a remarkable feature of the hotel.
Family
Khaban Bacalar Hotel Boutique offers a tranquil escape that is particularly suited for families seeking a peaceful retreat. Guests note the family-friendly atmosphere, emphasizing it as an ideal setting for disconnecting and enjoying quality time together. The hotel provides amenities like cribs for infants and family rooms, catering to guests traveling with children. While some found the environment more family-oriented than anticipated, it is highlighted as a perfect spot for relaxation and moments of peace.
The hotel stands out as a serene refuge, with an emphasis on reading and chilling rather than engaging in active pursuits. This makes it well-suited for those looking to unwind over a weekend. Despite its family-friendly nature, there are mixed opinions on its suitability for families, with some guests expressing it can be too family-centric and others appreciating the tranquility and focus on family relaxation.
Guests also point out practical considerations, such as the presence of many stairs, which might affect those with mobility issues. Overall, the hotel's peaceful ambiance, combined with attentive staff service, leaves families content with their stay and eager to return.
4 Star
Khaban Bacalar Hotel Boutique impresses guests with its beautiful and new facilities, offering an exceptional quality of accommodations. Despite some guests feeling that the hotel doesn't meet the typical 4-star standards, the property still manages to deliver a satisfying experience through its community-spirited management and attentive service. Perfect for those who prioritize non-smoking environments, Khaban Bacalar provides a pleasant stay with its well-maintained amenities. However, some visitors feel that the price may not align with their expectations of value and experience.
Yoga
Khaban Bacalar Hotel Boutique provides guests with complimentary yoga sessions, adding a serene touch to their stay. When available, morning yoga classes are offered, often taking place on the pier or an enchanting pontoon overlooking the tranquil waters of the lagoon. These free sessions are generally held on weekdays and are also scheduled on Fridays and Saturdays. The yoga experience is enhanced by the picturesque views, creating an ideal environment for relaxation and mindfulness. The instruction is praised for its quality, highlighting the presence of a lovely teacher. This thoughtful inclusion of yoga classes enriches the guest experience, making the hotel a perfect choice for those seeking tranquility and wellness in a beautiful lakeside setting.
Romantic
Khaban Bacalar Hotel Boutique offers an idyllic escape for couples seeking romance and tranquility. Nestled away from the city's hustle, this destination is perfect for those looking to disconnect and embrace the natural beauty and serenity it offers. Its secluded location provides spectacular views and an environment that exudes peace and relaxation. The evenings here are particularly enchanting, with romantic lighting enhancing the intimacy of the setting.
The hotel's beautifully arranged facilities cater to romantic encounters, especially for honeymooners or those celebrating special occasions. Guests can savor intimate, romantic three-course dinners and enjoy thoughtful touches like receiving a kind card upon their stay. The outdoor restaurant, complete with a romantic dock and seating areas, allows couples to dine with breathtaking scenery as a backdrop.
Despite the slightly challenging road to reach the hotel, it is an obstacle that fails to overshadow the exceptional experience awaiting guests. With comfortable chairs set against a stunning view, Khaban Bacalar is ideal for relaxation and gentle, intimate settings. It's a magical place for couples to unwind and enjoy nature's splendor, making it an excellent getaway for those seeking a break from the noise of everyday life.
Yes, Khaban Bacalar Hotel Boutique has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.
No, a spa isn't available at Khaban Bacalar Hotel Boutique.
No, Khaban Bacalar Hotel Boutique doesn't allow dogs.
Yes, parking facilities are available at Khaban Bacalar Hotel Boutique.
No, Khaban Bacalar Hotel Boutique doesn't have a gym.