InfoSummary of reviewsHotel Rancho Encantado is a remarkable destination set on the enchanting edge of Bacalar Lagoon, offering guests breathtaking views and a peaceful retreat surrounded by lush greenery. This serene setting is perfect for relaxation, with direct access to the lagoon's turquoise waters for swimming and water activities. The hotel maintains its charm and privacy, conveniently located a short drive from downtown Bacalar. Guests frequently commend the high-quality facilities and the friendly, attentive staff that enhances the natural beauty of the location.
The dining experiences at Hotel Rancho Encantado are highly praised, with breakfast and dinner offering delicious options enjoyed alongside stunning lagoon views. Although some guests feel that breakfast could offer more variety, the quality of food remains impressive. Dinner features standout dishes like cochinita pibil and ceviche, with meals appreciated for their freshness and reasonable prices.
Accommodations are spacious, comfortable, and frequently lauded for cleanliness. Many rooms offer stunning views of the lagoon, with rustic Mexican decor adding to the tranquil atmosphere. Though some rooms lack natural light and air conditioning, the overall experience is positive, with practical amenities ensuring a pleasant stay. The hotel's cleanliness is consistently highlighted, with both rooms and facilities maintained to a high standard.
The staff at Hotel Rancho Encantado receive exceptional praise for their warm and attentive service, making guests feel welcomed and well-cared-for throughout their stay. The spa, featuring skilled therapists and luxurious treatments, contributes to guests' relaxation. While internet access is limited to public areas, the Wi-Fi provides adequate connectivity for most needs.
The hotel's pool and jacuzzi area, though occasionally noted for cooler water temperatures, offer a delightful space to unwind alongside the lagoon. Family-friendly amenities, such as spacious rooms and various activities, make the hotel an excellent choice for families seeking relaxation. Despite mixed reviews on bed comfort, the overall accommodations and beautiful location contribute to a highly positive guest experience.
In summary, Hotel Rancho Encantado delivers a harmonious blend of comfort and nature, making it a magnificent place to unwind. Its serene setting, exceptional staff, and thoughtful amenities create a memorable stay for couples and families alike. Show more
InfoSummary of reviewsBlue Palm Bacalar is a charming boutique hotel perfectly situated in the heart of Bacalar, offering an ideal location for exploring the town's shops, restaurants, bars and the picturesque Bacalar Lagoon. The accessibility to various local attractions and amenities provides a balanced experience that blends vibrant town life with tranquil natural beauty.
The hotel’s breakfast is highly praised for its quality, variety and taste. Guests describe it as delicious and substantial, often highlighting its fresh and well-prepared options such as fruit with yogurt and granola, toast with jam and egg dishes. The staff's attentive service during breakfast adds a personalized touch, further enhancing the positive experience.
Blue Palm Bacalar's restaurant emerges as a top dining spot in the area, receiving consistent acclaim for its expertly crafted menu and delicious food from breakfast through dinner. The tacos, among other dishes, are particularly noted for their exceptional taste. The open-air restaurant offers superb reinterpretations of Mexican cuisine, making dining on-site a notable part of the overall experience.
The hotel rooms are celebrated for their exceptional comfort, cleanliness and stylish decor. Spacious and modern, they are furnished with high-quality linens, comfortable beds and amenities like balconies with hammocks and well-equipped bathrooms. Cleanliness is a standout feature with rooms described as impeccably clean and well-maintained, contributing to a relaxing and pleasant stay.
Guests consistently applaud the staff for their friendliness, warmth and helpfulness. From the front desk to the owner, the entire team goes above and beyond to ensure a memorable stay, providing excellent recommendations and attentive service.
The hotel’s pool is frequently highlighted as a beautiful, serene and well-loved feature. Surrounded by exotic vegetation, the clean and well-maintained pool area offers a peaceful atmosphere for relaxation with ample lounging options.
Beds at Blue Palm Bacalar are lauded for their comfort and quality, contributing to a restful and cozy sleep environment. Many reviewers emphasize the luxurious bedding and the overall super comfy sleep experience.
Despite the WiFi showing room for improvement in certain areas, the hotel excels in delivering a high-class, four-star experience, often perceived by guests as exceeding its rating. The immaculate cleanliness, stylish decor and superior hospitality further solidify its standing as an excellent choice.
Exclusively adult-only, the hotel ensures a quiet and restful atmosphere with only eight spacious rooms, making it an ideal retreat for those seeking relaxation. The beautifully landscaped gardens and multiple well-maintained pools add to the charm and attractiveness of the property.
Overall, Blue Palm Bacalar offers a serene and luxurious experience marked by exceptional service, comfort and cleanliness, making it a highly recommended choice for travelers seeking a memorable stay in Bacalar. Show more
InfoSummary of reviewsPuerta del Cielo Hotel Origen in Bacalar is widely acclaimed for offering an exceptional hospitality experience founded on its idyllic location, sophisticated facilities, and warm hospitality. Nestled by the pristine lagoon, the hotel provides guests with breathtaking views and a peaceful, tranquil setting ideal for relaxation. The beautiful terrace and lovely dock offer mesmerizing views directly from the rooms, making it an oasis of serenity, albeit slightly removed from the bustling center.
The dining experience at Puerta del Cielo is a standout feature, with guests consistently praising the fine cuisine and exceptional service. Breakfasts are memorable and crafted with special attention by a dedicated chef, often enjoyed in picturesque settings that elevate the dining experience to a gastronomic adventure. Dinner options are equally exquisite, with dishes prepared using fresh, local ingredients, often hailed as the best culinary offerings in Bacalar. The dining atmosphere under the stars contributes to the refined and incredibly flavorful experience.
Rooms at the hotel are particularly noteworthy, offering spacious accommodations with elegant decor. Private access to the lagoon and thoughtful touches like terraces with hammocks enhance relaxation and intimacy. Guests appreciate the meticulous cleanliness and impeccable maintenance of both the rooms and the entire property, along with the friendly and attentive staff who consistently go above and beyond to ensure a delightful stay.
While beds are generally comfortable, their smaller size has occasionally been a point of contention, but this minor detail does little to overshadow the overall comfort and luxury of the environment. The hotel’s high-quality standards extend to connectivity, with superior Wi-Fi service and convenient communication channels for guest inquiries and requests enhancing the stay.
Puerta del Cielo embodies luxury and romance, making it ideal for couples seeking a unique escape. From private dining options to mesmerizing views and intimate room settings, the hotel connects elegance to comfort with a perfect price-performance ratio. Combining its picturesque setting, sophisticated design, and top-notch service, this boutique hotel offers an unforgettable experience that resembles a five-diamond resort, leaving guests with fond memories and the anticipation of future visits. Show more
InfoSummary of reviewsOur Habitas Bacalar - Adults Only is an exquisite retreat set amidst the natural beauty of the Bacalar lagoon, offering a serene escape for adults seeking tranquility and relaxation. The stunning location features pristine waters and breathtaking views, creating a heavenly oasis ideal for contemplation and leisure. The grounds are impeccably maintained, seamlessly integrating with the surrounding jungle to provide a quiet haven removed from common tourist spots.
Visitors consistently praise the exceptional service and the delicious culinary offerings, highlighting the thoughtfully prepared drinks and culinary creativity that span from breakfast to a memorable lakeside dinner experience. Breakfast is noted for its generous portions and quality, while dinners feature live music and inventive dishes utilizing fresh, local ingredients. The dining experience, though considered costly by some, is widely regarded as worth the expense due to the phenomenal taste and atmosphere.
Accommodations are uniquely designed with spacious, tent-style rooms that underscore comfort and elegance, adding to the charm with features like outdoor showers. The meticulously clean property enhances the tranquil environment, though occasional mentions of bugs suggest certain areas might need refreshing. Guests value the eco-friendly approach, with provisions like natural toiletries further adding to the appeal.
The staff contributes significantly to the memorable experience with their attentive and friendly service, always ready to cater to guests' needs. The dedication of the team members ensures a welcoming atmosphere and helps embody the hotel's commitment to delivering a top-notch experience.
Guests are offered an array of wellness activities, with complimentary yoga and meditation sessions earning high praise for their quality and variety. The spa is similarly lauded for its incredible service and rejuvenating treatments, making it an essential part of the stay.
Overall, Our Habitas Bacalar offers a luxurious, peaceful retreat that combines the best of nature and hospitality. The exceptional service, beautiful surroundings, and immersive experiences like yoga and spa treatments truly define this hotel as a standout choice for those seeking an extraordinary and tranquil getaway in a paradise-like setting. Show more
InfoSummary of reviewsHotel Casa Hormiga in Bacalar is celebrated for its outstanding location, nestled conveniently near the stunning lagoon and vibrant Bacalar Centro. Guests consistently praise its proximity to attractions and lively restaurants while enjoying the serene and picturesque setting that balances tranquility with accessibility. The staff at Hotel Casa Hormiga receive considerable acclaim, noted for their friendliness and professionalism, contributing to a warm and welcoming atmosphere. They go above and beyond to ensure guest satisfaction, enhancing the overall experience with exceptional service and thoughtful details.
The accommodations at Casa Hormiga are described as beautifully designed and spacious, offering a luxurious retreat highlighted by elegant decor and comfortable amenities. Guests find the rooms to be exceptionally clean and meticulously maintained, contributing to the tranquil and inviting environment. The hotel's dedication to cleanliness extends to all areas, including the serene pool and peaceful communal spaces, fostering an atmosphere perfect for relaxation. Dining at Casa Hormiga is a delight, with the on-site restaurant offering fresh, delicious food and fantastic cocktails, including diverse options such as vegetarian dishes. While breakfast receives praise for its quality and freshness, some guests express a desire for a wider selection of included offerings.
The pool area, adorned with lush tropical accents, provides a lovely, refreshing escape, complemented by the hotel's other facilities, which include yoga classes and meditation spaces. Guests relish the free yoga sessions led by skilled instructors, adding a cherished dimension to their stay. Overall, Hotel Casa Hormiga delivers a harmonious blend of exceptional service, luxurious accommodations, and a prime location, making it an ideal choice for visitors seeking exploration and relaxation in Bacalar. Show more
InfoSummary of reviewsHotel Makaabá Eco-Boutique, nestled in the vibrant town of Bacalar, Mexico, consistently garners praise for its superb location. Strategically positioned near the city center and just steps from the picturesque Bacalar Lagoon, the hotel offers guests convenient access to a variety of attractions including the main square, restaurants, El Aserradero beach, the fort and the Malecon. Despite its proximity to these bustling spots, the hotel maintains a tranquil and serene environment, perfect for restful stays. Guests particularly appreciate the beautiful pool area and the exceptional on-site restaurant, which enhance the overall experience.
The hotel's breakfast service is a standout feature, celebrated for its delicious, varied and filling menu that includes locally sourced ingredients from the hotel's own garden. Many guests consider it the best breakfast they had during their stay in Mexico, appreciating the extensive selection and generous portions. The dinner offerings are equally impressive with the in-house restaurant receiving high praise for its elegant and refined dishes. The organic, locally sourced ingredients and fantastic service further contribute to the memorable dining experience.
The eco-friendly design of the rooms and the hotel's thoughtful décor also earn high marks. However, the room experience is somewhat mixed. While some guests appreciate the unique Japanese style and modern design, others find the rooms small, dark and poorly ventilated. Cleanliness appears to be inconsistent with reports ranging from sparkling clean to issues with mold and musty odors. The comfort level of the beds generally receives positive feedback, though access to loft-style beds can be challenging for some.
The staff at Hotel Makaabá Eco-Boutique are largely praised for their friendliness and attentiveness, making guests feel welcome and well-cared for. Specific mentions of staff members highlight exceptional service, although some guests noted that the reception staff could improve in professionalism and responsiveness. Despite these occasional lapses, most guests commend the staff’s dedication and helpfulness.
The hotel's WiFi service, while functional in common areas, tends to be unreliable in guest rooms, posing a challenge for those who need consistent internet access. Conversely, the pool areas are a major highlight, celebrated for their beautiful design, natural filtering systems and relaxing ambiance. While some issues with cleanliness have been noted, the pools remain a favorite spot for guests to unwind.
Parking at the hotel is generally accessible and convenient, though some guests feel that improvements could be made in terms of cleanliness and security. The adult-only environment adds to the serene and relaxing atmosphere, though occasional presence of children in certain areas may detract from the adult-only expectation for some guests.
In summary, Hotel Makaabá Eco-Boutique offers a charming and eco-conscious retreat with its prime location, exceptional dining and inviting amenities, making it a favored destination for relaxation and adventure in Bacalar. Show more
InfoSummary of reviewsRoyal Palm Bacalar Cabañas & Lagoon Club is ideally situated near the enchanting Bacalar lagoon, offering both accessibility and tranquility. The property features private lagoon access with a dock, allowing guests to fully immerse themselves in the serene natural surroundings. Its location, slightly removed from the town's center, ensures a quiet, peaceful stay while remaining close to local restaurants and attractions.
The property shines with its atmospheric setting and well-maintained grounds, garnering high praise for the spacious, clean rooms equipped with modern amenities such as kitchenettes and large bathrooms. Guests are particularly enchanted by the minimalist design and breathtaking views of the lagoon, which enhance the overall restful atmosphere.
Staff at the Royal Palm Bacalar consistently receive accolades for their friendliness and attentiveness. The team, including standout members like Amari and Daniela, are noted for their exceptional hospitality, contributing significantly to the welcoming ambiance. While some minor language barriers exist, the staff's commitment to guest satisfaction prevails, offering valuable recommendations and consistent support throughout the stay.
Although there is no in-house breakfast service, guests appreciate the access to kitchen facilities and the opportunity to enjoy meals nearby, complemented by the scenic lake views. The WiFi service is generally reliable, providing a satisfactory experience for those requiring internet access, though occasional inconsistencies have been reported.
The pool area, with its charming terrace, adds to the outdoor appeal, despite minor maintenance issues. Guests appreciate the heated pool as a relaxing feature, enhancing the overall experience. The quality of the beds varies, with some guests finding them comfortable and others suggesting improvements in mattress size and comfort.
While the property may lack the luxury of traditional five-star resorts, its tranquil setting, beautiful views, and friendly service create a memorable retreat. Visitors highlight the peaceful environment and the unique allure of the lagoon as key reasons for their enjoyment. Overall, Royal Palm Bacalar Cabañas & Lagoon Club is recommended for those seeking a serene getaway amidst captivating natural beauty. Show more
InfoSummary of reviewsHotel CasaBakal - A pie de Laguna - Bacalar receives significant acclaim for its idyllic location directly on the shores of Bacalar Lagoon. Guests marvel at the stunning turquoise views and direct access to the lagoon, finding the setting serene and picturesque. The proximity to the town center adds convenience without disrupting the tranquil ambiance. The hotel's spot by the lagoon facilitates various water activities, adding to its appeal.
Breakfast at Hotel CasaBakal regularly impresses with its generous and diverse offerings. Guests enjoy a variety of Mexican and international dishes amidst picturesque lagoon views, making breakfast a delightful start to the day. Although some note occasional repetitiveness or minor service issues, the overall breakfast experience remains highly positive.
The hotel's dining options are well-reviewed, particularly the on-site restaurant and its adjacent counterpart. Guests commend the food quality, whether savoring local seafood delicacies or hearty pasta dishes, often paired with delightful cocktails. Service is generally friendly and efficient, although a few instances of slower service were noted. Despite these, the dining experience stands out as a highlight of the stay.
Accommodations at CasaBakal vary widely with bungalows frequently noted for their beautiful decor, spaciousness and spectacular lagoon views. Some rooms, however, fall short of expectations with issues ranging from small sizes to outdated furnishings and subpar maintenance. Cleanliness is mixed, praised in many reviews but criticized when it comes to certain rooms and glamping areas. Consistency in this area appears necessary to ensure a uniformly pleasant experience.
Guests appreciate the friendly and attentive staff at CasaBakal with many individual staff members receiving special mentions for their exceptional service. Nevertheless, some inconsistencies, particularly at reception, suggest room for improvement in guest interactions to maintain a continuously positive experience.
The Wi-Fi service at the hotel has garnered mixed reviews. While some guests enjoy strong connections in common areas and certain rooms, others face issues with weak signals and spotty reception, particularly affecting those in outlying rooms.
The pool, while not large, offers a clean and refreshing spot for guests, particularly families with young children. Its proximity to the lagoon and the scenic surroundings enhance its appeal, despite some guests wishing for more shade and frequent cleaning.
Beds at CasaBakal elicit varied feedback. Many find them comfortable and conducive to restful sleep, but others report issues with bed comfort and cleanliness, indicating areas for improvement to meet all guests’ needs.
Although Hotel CasaBakal presents an enchanting setting with distinct advantages, including charming outdoor spaces and water activities, some guests suggest that the facilities and services do not fully meet five-star standards. Issues such as outdated furniture and variable service quality are mentioned, leading some to perceive it more as a three-star experience.
Overall, while some aspects like certain room conditions and Wi-Fi reliability need attention, Hotel CasaBakal's serene location, friendly staff and delightful dining options contribute to a generally positive experience, making it a viable choice for those seeking relaxation by the beautiful Bacalar Lagoon. Show more
InfoSummary of reviewsHotel Sun Ha Bacalar receives glowing reviews for its prime location and overall hospitality, making it an appealing destination for travelers visiting Bacalar. The hotel's proximity to the stunning Bacalar Lagoon is a significant draw, allowing guests effortless access to its beautiful waters right from the doorstep. The central location also places guests within walking distance of Bacalar’s city center and local dining options, which is highly appreciated by visitors.
Guests commend the friendly and helpful staff, who are considered a standout aspect of the hotel experience. Staff members are often described as warm and welcoming, contributing significantly to a pleasant and memorable stay. The clean and well-maintained rooms with comfortable beds also enhance the visitor experience, with many guests highlighting the spacious, modern decor and effective air conditioning for a relaxing stay.
The breakfast offerings, though praised for being delicious and fresh, could benefit from more variety and increased portions, according to some guests. Despite this, the breakfast service is generally seen as positive, thanks in part to the courteous and helpful staff.
The hotel's infrastructure, including its inviting pool area and rooftop terrace, attracts guests seeking leisure and scenic views. The pool and terrace offer a tranquil escape, allowing visitors to unwind with picturesque views of the lagoon. Some areas of improvement include intermittent Wi-Fi connectivity, maintenance issues in some older rooms, and the need for enhanced cleanliness in specific public areas and the pool. Parking availability is considered a valuable amenity, offering guests both convenience and security during their stay.
Overall, Hotel Sun Ha Bacalar is recognized for offering good value for money, making it an attractive choice for travelers who appreciate a balance of comfort, convenience, and friendly service in a beautiful setting. While some expect further improvements and updates, the hotel's strategic location and pleasant atmosphere continue to make it a favored choice for both short and extended visits to Bacalar. Show more
InfoSummary of reviewsDelmar Hostal emerges as an excellent choice for travelers, particularly due to its prime location near the Seven Colors Lagoon, providing easy access to both urban attractions and natural beauty. Guests appreciate the hostel's tranquil and safe setting, with everything from the city center to markets and public docks just a short walk away. The strategic positioning between ADO, Centro, and the lake enhances connectivity, creating a practical and pleasant stay.
Guests consistently praise the breakfast experience at Delmar Hostal, hailing it as a highlight of their stay. The freshly prepared and substantial meals, crafted with care by the host Delmar, include options like eggs and pancakes. The hearty breakfast is not only a culinary delight but also offers considerable value as it is included in the price.
The hostel offers rooms that combine rustic charm with essential comforts, equipped with fans and mosquito nets. The unique cabin-like setup ensures privacy, contributing to the budget-friendly yet satisfying lodging experience. While communal showers receive appreciation for their design, the hostel could improve on noise reduction and occasionally unpleasant odors. Cleanliness feedback is mixed, with rooms generally cleaned regularly, though bathroom maintenance could be enhanced.
The hospitality provided by Delmar and his family is a standout feature. Delmar's warmth, culinary expertise, and helpful nature significantly add to the overall welcoming atmosphere. His attentiveness to guest needs and sociable attitude are complemented by a supportive staff, fostering a memorable and enjoyable environment.
While bed experiences vary, many guests find the mattresses comfortable, enhanced by mosquito nets for a cozy sleeping environment. However, some guests note issues with bedding quality needing improvement. Despite these discrepancies, many find a good night's sleep attainable.
Overall, Delmar Hostal offers a memorable stay with its strategic location, delightful breakfasts, unique accommodations, and exceptional hospitality, making it a favored option for budget-conscious travelers seeking an engaging and pleasant atmosphere. Show more
InfoSummary of reviewsThe Yak Lake House - Hostal Bacalar, situated beautifully by the Bacalar lagoon, offers an unparalleled location perfect for both relaxation and adventure. Guests frequently praise the hostel for its stunning lake views, incredible sunrises and convenient proximity to the town center with numerous restaurants and activities within walking distance. The hostel's exceptional outdoor spaces, including a jetty and deck by the lake, enhance the serene experience and allow for easy access to water activities such as swimming, kayaking and boat excursions.
The vibrant atmosphere at The Yak Lake House is particularly appealing to solo travelers, thanks to regular social activities and communal spaces fostering guest interactions. The friendly and attentive staff, including standout members like Romina, Imara and Nico, contribute significantly to the positive experience, often going above and beyond to ensure guest comfort.
The breakfast offerings receive mixed reviews: while many guests appreciate the quality and taste, there is some dissatisfaction with the lack of complimentary breakfast and occasional delays in refilling breakfast trays. Conversely, dinners and overall food quality at the hostel's bar and restaurant are highly praised for their deliciousness, generous portion sizes and reasonable prices, adding to the sociable dining environment.
Rooms at the hostel are generally clean and well-maintained with many guests appreciating the comfortable beds, lake views and effective air conditioning. Despite some concerns about noise from the bar and common areas, limited storage space and occasional maintenance issues, the hostel's lively ambiance and excellent location by the lake are widely appreciated.
Cleanliness is another strong point with most areas being well-kept and sanitized. However, there are a few mentions of bathrooms requiring more frequent cleaning and occasional maintenance issues with toilets.
The Yak Lake House's free WiFi generally performs well, providing strong and reliable internet connectivity in most areas. While there are a few mentions of slower speeds during peak times, the overall consensus is positive.
However, beds receive mixed feedback with some guests finding them hard and uncomfortable. Despite well-organized dorm layouts and privacy curtains in some rooms, the lack of consistency regarding bunk features and old mattresses detracts from the overall comfort.
The hostel's adult-only, vibrant and energetic atmosphere caters primarily to young travelers looking to engage in social activities and parties. While this creates a lively, open and welcoming environment, it might not suit those seeking a quiet or relaxing stay due to the consistent noise from events and music late into the night.
In summary, The Yak Lake House - Hostal Bacalar stands out for its magical location, vibrant social scene and excellent staff, making it a top choice for visitors seeking to immerse themselves in Bacalar’s natural beauty and communal atmosphere. Show more
