Hotel Makaabá Eco-Boutique

Bacalar 18.67375700, -88.39026500 , Boulevard Costero Bacalar Sur 506 Colonia Centro, Bacalar, Quintana Roo (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Makaabá Eco-Boutique, nestled in the vibrant town of Bacalar, Mexico, consistently garners praise for its superb location. Strategically positioned near the city center and just steps from the picturesque Bacalar Lagoon, the hotel offers guests convenient access to a variety of attractions including the main square, restaurants, El Aserradero beach, the fort and the Malecon. Despite its proximity to these bustling spots, the hotel maintains a tranquil and serene environment, perfect for restful stays. Guests particularly appreciate the beautiful pool area and the exceptional on-site restaurant, which enhance the overall experience.

The hotel's breakfast service is a standout feature, celebrated for its delicious, varied and filling menu that includes locally sourced ingredients from the hotel's own garden. Many guests consider it the best breakfast they had during their stay in Mexico, appreciating the extensive selection and generous portions. The dinner offerings are equally impressive with the in-house restaurant receiving high praise for its elegant and refined dishes. The organic, locally sourced ingredients and fantastic service further contribute to the memorable dining experience.

The eco-friendly design of the rooms and the hotel's thoughtful décor also earn high marks. However, the room experience is somewhat mixed. While some guests appreciate the unique Japanese style and modern design, others find the rooms small, dark and poorly ventilated. Cleanliness appears to be inconsistent with reports ranging from sparkling clean to issues with mold and musty odors. The comfort level of the beds generally receives positive feedback, though access to loft-style beds can be challenging for some.

The staff at Hotel Makaabá Eco-Boutique are largely praised for their friendliness and attentiveness, making guests feel welcome and well-cared for. Specific mentions of staff members highlight exceptional service, although some guests noted that the reception staff could improve in professionalism and responsiveness. Despite these occasional lapses, most guests commend the staff’s dedication and helpfulness.

The hotel's WiFi service, while functional in common areas, tends to be unreliable in guest rooms, posing a challenge for those who need consistent internet access. Conversely, the pool areas are a major highlight, celebrated for their beautiful design, natural filtering systems and relaxing ambiance. While some issues with cleanliness have been noted, the pools remain a favorite spot for guests to unwind.

Parking at the hotel is generally accessible and convenient, though some guests feel that improvements could be made in terms of cleanliness and security. The adult-only environment adds to the serene and relaxing atmosphere, though occasional presence of children in certain areas may detract from the adult-only expectation for some guests.

In summary, Hotel Makaabá Eco-Boutique offers a charming and eco-conscious retreat with its prime location, exceptional dining and inviting amenities, making it a favored destination for relaxation and adventure in Bacalar.
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Categories
Dog Friendly Hotel
This eco-boutique hotel offers a unique experience with nature. It provides a tranquil environment suitable for guests and their dogs.

Romantic Hotel
This eco-boutique hotel offers a serene and relaxing environment, ideal for those seeking an adult-only experience. The calm and peaceful atmosphere is perfectly curated for relaxation, providing guests with privacy.

Hotel for Adults Only
This eco-boutique hotel offers a tranquil and sustainable experience. The hotel focuses on providing a serene environment.

Small Hotel
An eco-boutique hotel focused on sustainability and providing a tranquil environment. Its commitment to eco-friendly practices and comfortable accommodations create a charming and intimate stay.

5-Star Hotel
This eco-boutique hotel offers a unique experience with a focus on sustainability. It combines comfort with environmental consciousness, appealing to guests seeking an eco-friendly stay.

Hotel with Outdoor Pool
As an adults-only eco-boutique hotel, it offers a distinct swimming experience with a rooftop swimming pool providing elevated views. The presence of a plunge pool further enhances the options for relaxation and leisure.

Luxury Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Room Types
Queen Room with Pool View (Tiny House Concept) Offering free toiletries, this double room includes a private bathroom with a shower. The double room offers air conditioning, a wardrobe and pool views. The unit offers 1 bed.

King Room with Balcony The double room offers air conditioning, a wardrobe, a terrace with an inner courtyard view as well as a private bathroom featuring a shower. The unit offers 1 bed.

Luxury Quadruple Room Offering free toiletries, this quadruple room includes a private bathroom with a shower. The quadruple room offers air conditioning and pool views. The unit offers 2 beds.

Guest Reviews
8.5
Very Good
Location
Hotel Makaabá Eco-Boutique in Bacalar boasts a phenomenal location that guests consistently appreciate. It's strategically situated near the vibrant city center, offering easy access to the main square, a plethora of restaurants and various activities around the Bacalar Lagoon. The proximity to the lagoon is a standout feature with public piers and swimming spots just steps away, making it ideal for those looking to explore the natural beauty of the area.

Guests highlight the convenience of being within walking distance to many attractions, including the El Aserradero public beach, the fort and the Malecon. Despite being close to the bustling center, the hotel resides in a tranquil spot, providing a serene environment for a restful stay. The amenities, from the beautiful pool area to the exceptional on-site restaurant, complement the superb location, enhancing the overall experience.

The eco-friendly design and thoughtful decoration of the hotel also receive high praise, alongside the friendly staff who contribute to the warm and inviting atmosphere. Whether you're walking just a few minutes to reach downtown Bacalar or enjoying the views right by the lake, the location of Hotel Makaabá Eco-Boutique appears to offer an unbeatable base for both relaxation and adventure.

Breakfast
Hotel Makaabá Eco-Boutique in Bacalar, Mexico, offers guests a breakfast experience that consistently garners high praise. The breakfast is described as delicious, varied and very filling with many reviewers highlighting it as the best they had during their trip in Mexico. Guests enjoy a variety of sweet and savory options, often featuring locally-sourced ingredients like eggs from the hotel’s own chickens and produce from their vegetable garden. The à la carte dishes are frequently mentioned as being visually appealing and extremely tasty, contributing to an overall satisfying dining experience.

The breakfast service includes generous portions and many reviewers appreciate the extensive menu that allows for a wide selection of different dishes. The inclusion of breakfast in the room rate is often noted as an excellent value with guests particularly enjoying the option of having two substantial meals and a drink.

While there are a few mentions of cold coffee and some dissatisfaction with specific dishes like poached eggs or avocado toast, these are rare exceptions in an otherwise overwhelmingly positive assessment.

In summary, the breakfast at Hotel Makaabá Eco-Boutique stands out for its quality, variety and the use of fresh, local ingredients, making it a highlight for many guests during their stay.

Dinner
Hotel Makaabá Eco-Boutique is rapidly earning a reputation for its outstanding culinary offerings. Guests are consistently delighted by the exquisite and delicious food available at the in-house restaurant. The cuisine is highly praised for its elegance and refinement, evident in both breakfast and dinner options. Many guests appreciate the organic feel of the dishes, often made with ingredients sourced from the hotel's own beautiful garden, which supplies fresh eggs, herbs and fruit.

The restaurant also boasts a diverse menu with a few vegan options, allowing for a variety of dietary preferences. The bar compliments the dining experience with tasty local beers, snacks and expertly crafted cocktails. Service at the restaurant receives high marks, described as fantastic by many diners.

While guests rave about the quality and presentation of the food, a few mention that the menu can be overly complex and some have experienced long wait times for their meals. There is also no fixed schedule for lunch, which has led to some uncertainty about dining availability.

Overall, the restaurant at Hotel Makaabá Eco-Boutique stands out for its magnificent cuisine, generous portions and clear emphasis on locally sourced and environmentally friendly ingredients, making it a highly recommended dining destination for guests.

Rooms
The rooms at Hotel Makaabá Eco-Boutique offer a mixed experience for travelers. While some guests appreciated the unique Japanese style, noting the rooms' quirkiness and modern design, several key issues persist. The rooms are consistently described as small, dark and sometimes uncomfortably warm due to poor ventilation. The loft-style beds, though creatively designed, can be a challenge to access with steep or even dangerous stairs and many found the layout impractical.

Cleanliness is a hit-or-miss aspect; some found their rooms sparkling clean and comfortable, while others reported mold, musty odors and dirty linens. Additionally, the lack of privacy due to the absence of bathroom doors and thin walls that let in noise was a concern for some visitors.

Despite these drawbacks, the rooms do offer some positives. The comfort level of the beds received praise, the air conditioning worked well in many cases and certain rooms come with pleasant terraces or balconies. For solo travelers or short stays, the compact rooms can suffice and serve their purpose adequately. However, for those expecting more spacious and well-lit accommodations, the experience may fall short of expectations.

Beds
Hotel Makaabá Eco-Boutique offers a unique and stylish lodging experience with beds often situated on lofts or mezzanines. Many guests highlight the comfort of the beds, describing them as very comfortable, super comfortable and in some cases boasting large, king-sized mattresses. These spacious beds offer a sense of privacy and add to the charm of the rooms.

However, some reviews note that accessibility to these loft beds might be challenging, particularly for elderly or physically disabled guests. The vertical ladder and high steps required to reach these beds can be tricky and even dangerous. Additionally, while some mattresses are praised for their softness and comfort, others have been criticized for being too firm, worn out or stained, affecting the overall sleep quality.

Despite these contrasting opinions, the comfort of the bedding itself often receives positive feedback. The ambiance of the rooms, complemented by the convenient keyless entry and the pleasant aroma, adds to the cozy and welcoming atmosphere of the hotel. While the beds situated on lofts contribute to the boutique feel, it is essential to consider accessibility and mattress comfort for a wholly satisfying stay.

Cleanliness
Hotel Makaabá Eco-Boutique has received varied feedback concerning its cleanliness. Numerous guests have noted that rooms and common areas are exceptionally clean, highlighting spotless rooms, daily cleaning services and very tidy facilities. These positive remarks emphasize the hotel's dedication to maintaining a sparkling environment with meticulous attention to cleanliness and friendly, efficient cleaning staff.

However, other reviews paint a different picture, raising concerns about the hotel's upkeep. Some guests reported issues such as moldy shower curtains, musty smells, humidity stains and dirty bathrooms. Additionally, there were mentions of cleaning services being inconsistent with rooms only tidied upon request or not at all during stays and specific issues like dirty pools and sheets not meeting expected standards.

Overall, while many guests appreciated the cleanliness and tidiness maintained by the attentive staff, others experienced lapses that detracted from their stay. Therefore, it seems that while the hotel can provide a clean and pleasant stay for many, there is room for improvement to ensure a consistently high standard of cleanliness across all accommodations.

Staff
The guest reviews of Hotel Makaabá Eco-Boutique reveal a mixed but largely positive impression of the hotel's staff. Highlighting their friendliness and attentiveness, many reviewers praised the accommodating and comfortable nature of the employees. Specific mentions of individuals such as Cesar at breakfast, Nicolas at reception and Edgar at dinner suggest standout service.

Numerous comments noted the super friendly and helpful attitude of the staff, emphasizing their readiness to assist with various needs, whether booking a boat trip or explaining the eco-responsible concept of the hotel. The staff's command of English was also frequently appreciated, facilitating better communication with guests.

Despite these accolades, there were mentions of areas needing improvement, particularly regarding the overall professionalism and responsiveness of some staff at the reception. A few guests felt the reception staff could be rude or impatient, affecting their sense of welcome. The inconsistency in housekeeping services also drew some negative remarks with some guests finding the cleaning staff absent.

Nonetheless, the dominant theme remains positive with guests often commending the staff's kindness, efficiency and dedication. The warm-hearted, smiling and welcoming nature of the employees left a lasting impression on most visitors, reinforcing the boutique's reputation for creating a pleasant and relaxed atmosphere.

Wi-Fi
Hotel Makaabá Eco-Boutique offers charming accommodation that appeals to guests seeking a tranquil retreat, but its WiFi service appears to be inconsistent, particularly within guest rooms. While the hotel includes WiFi in the room rate and it works well in common areas like the lobby and the breakfast room, the coverage significantly falters in the individual rooms. Guests have reported that the WiFi connection is weak, intermittent or completely non-existent in many rooms, particularly those further from the reception area.

Although some guests have mentioned that WiFi was functional, fast and accessible from bed in certain areas of the premises, this experience is not uniform. For those who highly prioritize reliable internet access, staying connected might pose a challenge. The WiFi service has been described as extremely slow, breaking up frequently and lacking evening access.

Overall, while Hotel Makaabá Eco-Boutique excels in many facets that attract eco-conscious and relaxation-seeking travelers, it leaves room for improvement regarding its WiFi service, especially in guest rooms.

Pool
Hotel Makaabá Eco-Boutique is renowned for its exquisite pool areas, which serve as a centerpiece of the guest experience. Visitors frequently describe the pools as incredible, magnificent and beautiful and many find that they exceed expectations in both size and design. The serene atmosphere and aesthetic appeal of the pool contribute significantly to the hotel's zen-like ambiance.

Multiple pools offer various features, including a unique 3-meter dive, natural filtering systems reminiscent of cenotes and plenty of sunbeds for relaxation. The pools are often praised for being spacious and well-maintained, although some reviews mention periods when the pools were under maintenance or not as clean as expected. The natural design and eco-friendly cleaning system add to the charm, making the area very pleasant and inviting.

Guests particularly enjoy the communal areas around the pools, featuring relaxed vibes, cool lounge spaces and swinging beds. Whether it's the beautifully designed main pool or the several smaller pools scattered throughout the property, visitors find plenty of space to chill and unwind. Despite occasional remarks on cleanliness issues, the overwhelmingly positive feedback highlights the pools as an amazing place to relax, a real gem of the hotel and a central part of their memorable stay.

Parking
Hotel Makaabá Eco-Boutique offers several parking options, though they are somewhat mixed in quality. Guests can often find parking right in front of the hotel, which many find convenient. There's also street parking available next to the hotel. Some reviews appreciate the hotel's private parking lot as a beneficial feature. However, it's worth noting that some guests mentioned the parking area is rustic and could benefit from improvements, such as cleanliness and security measures, like surveillance cameras. Additionally, the parking space can sometimes feel limited, particularly during peak times. Despite these drawbacks, many guests find that parking is generally accessible and convenient.

Adult Only
The Hotel Makaabá Eco-Boutique offers a serene and relaxing environment, ideal for those seeking an adult-only experience. The calm and peaceful atmosphere is perfectly curated for relaxation, providing guests with privacy in exclusive adult-only areas, including designated rooms, a swimming pool and a hot tub. The hotel’s ambiance is particularly suitable for young couples looking to enjoy a tranquil getaway alongside a vibrant pool scene and great drinks.

However, while the hotel is advertised as adults-only, some reviews mentioned the presence of young children in areas like the swimming pool, which might be a consideration for those expecting a strictly adult-only experience. Nonetheless, the majority of feedback highlighted the hotel's suitability for adult guests, emphasizing its appeal for a youthful clientele while advising that it may not be ideal for older adults or those with medical conditions.

Outdoor Pool
Hotel Makaabá Eco-Boutique offers an exceptional outdoor pool experience that has received glowing reviews from guests. The pool area is consistently praised for its beauty and serenity, providing a magnificent setting for relaxation. Guests particularly enjoy the comfortable loungers and hammocks by the pool, which add to the overall sense of tranquility. The hotel features several pools spread throughout the property, each offering unique and enjoyable experiences, such as a diving area and a spot for jumping into the pool from a height.

The pools are well-maintained and clean, making them a refreshing and enjoyable part of the stay. The outdoor spaces are beautifully designed and equipped with ample space for guests to chill out and relax. The presence of beds above the water and lounge areas downstairs by the pool further enhance the luxurious atmosphere of the hotel.

The restaurant at the hotel is another highlight, providing a serene and exceptional dining experience with a great atmosphere. The friendly and high-quality service from the staff complements the overall experience, ensuring that guests feel well taken care of during their stay. In summary, the outdoor facilities at Hotel Makaabá Eco-Boutique, particularly the spectacular swimming pools, contribute significantly to its appeal as an exquisite and serene retreat.

Romantic
Hotel Makaabá Eco-Boutique offers a uniquely romantic experience, ideal for couples seeking a serene and stylish getaway. Guests often highlight the hotel's impeccable cleanliness and the lovely decor that contributes to a peaceful ambiance. The atmosphere is both unique and stylish, creating a perfect setting for romantic escapes.

Many visitors appreciate the hammocks outside the rooms, providing a perfect spot to lie back and watch the stars, enhancing the romantic experience. The hammocks over the pool are particularly praised for adding a cool and relaxing touch. Attention to detail by the staff, especially for special occasions like weddings, ensures an incredible experience, reinforcing the hotel's reputation as the most romantic place in Bacalar.

The hotel's offerings cater well to couples with cozy and romantic rooms that young couples especially find appealing. The romantic appeal of the location, combined with high-standard service, makes it a highly recommended destination for couples. The ambiance is good with hanging beds and hammocks that add to the overall relaxation and romantic vibe. If seeking a perfect place for a break, Hotel Makaabá Eco-Boutique stands out as a very romantic and recommended choice.

Dog Friendly
Hotel Makaabá Eco-Boutique is a pet-friendly haven, welcoming guests and their furry companions with open arms. The entire hotel features dog-friendly areas, making it a comfortable choice for those traveling with pets. Guests appreciate the attention given to their dogs with facilities accommodating everything from small breeds like Yorkies to larger dogs. While allowing large dogs to roam freely in the restaurant and pool areas might raise concerns for some, the overall experience is positive for pet owners looking for a welcoming environment. A unique aspect of the hotel is the presence of the owner’s beloved dog, adding a homely touch to the stay. The hotel’s pet-friendly policies ensure a pleasant experience for both guests and their pets.


Yes, Hotel Makaabá Eco-Boutique has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Makaabá Eco-Boutique.

Yes, Hotel Makaabá Eco-Boutique welcomes dogs.

No, parking facilities aren't available at Hotel Makaabá Eco-Boutique.

No, Hotel Makaabá Eco-Boutique doesn't have a gym.

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