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Summary of reviewsNestled in the northwest outskirts of Carbondale, Illinois, the University Inn enjoys a prime location that is particularly convenient for visitors to Southern Illinois University and nearby hospitals. The hotel’s proximity to the downtown area also ensures easy access to local shops and restaurants. Guests frequently commend the friendly and attentive staff, who contribute to the welcoming atmosphere and are noted for their helpful service.
The breakfast experience, while included in the stay, receives varying feedback. Some guests appreciate the hot options available on weekends and find the offerings satisfactory, though there is room for improvement in variety and consistency, especially to cater to dietary needs. The hotel rooms are praised for being spacious and having a modern feel due to hardwood or luxury vinyl plank flooring. Beds are consistently noted for their comfort, with clean and soft linens enhancing guest satisfaction. However, some areas of room and bathroom cleanliness may require better attention, as certain reports mention musty odors and minor maintenance issues.
Overall, University Inn of Carbondale is recognized for its strategic location, affordability, and pleasant bed conditions, even as it strives to address cleanliness consistency and enhance breakfast offerings. With ongoing staff efforts and renovations, the inn shows promise for a positive guest experience in the future.
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