University Inn of Carbondale
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Summary of reviewsNestled in the northwest outskirts of Carbondale, Illinois, the University Inn enjoys a prime location that is particularly convenient for visitors to Southern Illinois University and nearby hospitals. The hotel’s proximity to the downtown area also ensures easy access to local shops and restaurants. Guests frequently commend the friendly and attentive staff, who contribute to the welcoming atmosphere and are noted for their helpful service.
The breakfast experience, while included in the stay, receives varying feedback. Some guests appreciate the hot options available on weekends and find the offerings satisfactory, though there is room for improvement in variety and consistency, especially to cater to dietary needs. The hotel rooms are praised for being spacious and having a modern feel due to hardwood or luxury vinyl plank flooring. Beds are consistently noted for their comfort, with clean and soft linens enhancing guest satisfaction. However, some areas of room and bathroom cleanliness may require better attention, as certain reports mention musty odors and minor maintenance issues.
Overall, University Inn of Carbondale is recognized for its strategic location, affordability, and pleasant bed conditions, even as it strives to address cleanliness consistency and enhance breakfast offerings. With ongoing staff efforts and renovations, the inn shows promise for a positive guest experience in the future.
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The breakfast experience, while included in the stay, receives varying feedback. Some guests appreciate the hot options available on weekends and find the offerings satisfactory, though there is room for improvement in variety and consistency, especially to cater to dietary needs. The hotel rooms are praised for being spacious and having a modern feel due to hardwood or luxury vinyl plank flooring. Beds are consistently noted for their comfort, with clean and soft linens enhancing guest satisfaction. However, some areas of room and bathroom cleanliness may require better attention, as certain reports mention musty odors and minor maintenance issues.
Overall, University Inn of Carbondale is recognized for its strategic location, affordability, and pleasant bed conditions, even as it strives to address cleanliness consistency and enhance breakfast offerings. With ongoing staff efforts and renovations, the inn shows promise for a positive guest experience in the future.
Dog Friendly Hotel
This hotel allows pets of any size and welcomes both dogs and cats. There is an off-leash area for dogs on the property. It charges an additional fee of $35 per pet, per night, plus a refundable deposit of $100.
3-Star Hotel
This inn provides affordable lodging with basic amenities. It is a practical choice for budget-conscious travelers.
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Guest Reviews
Nestled in the northwest outskirts of Carbondale, Illinois, the University Inn boasts a prime location that caters to a variety of visitors. Its proximity to Southern Illinois University (SIU) is a significant highlight, proving to be exceptionally convenient for those attending university events or visiting family and friends nearby. Additionally, the hotel is a short drive from the downtown area, placing guests within easy reach of local stores, restaurants, and the hospital.
Those traveling for educational purposes will appreciate being close to both SIU and other local schools. The area's accessibility is further underscored by its ease of navigation for guests. Despite some ongoing construction, the hotel maintains a clean environment, and the rooms uphold a welcoming standard. Friendly staff add to the pleasant stay experience, ensuring guests feel acknowledged and supported throughout their visit.
While the surrounding area presents some abandoned buildings, the convenience and strategic location of University Inn still manage to make it an attractive stay for travelers seeking both academic and healthcare facilities in Carbondale.
University Inn of Carbondale seems to offer a breakfast experience that receives mixed feedback from its guests. While breakfast is conveniently included in the stay, some guests appreciate its availability and find it satisfactory, describing it as nice and delicious with hot options. There is a sense that the breakfast may have more variety or additional choices on weekends, which contributes positively to some guests' experiences.
However, a number of guests feel that the breakfast options are quite limited and not reflective of a typical continental breakfast. Common offerings appear to include bagels, dry cereals, and waffles, with occasional Pop Tarts and granola bars, but a lack of fruit and hot options is often noted. The absence of a gluten-free choice is a sticking point for some, and disruptions like unavailable milk or a broken waffle iron detract from the overall breakfast experience. Despite the hotel's breakfast claims, the offering seems to vary, and in some instances, guests have faced disappointment due to insufficient or non-existent items.
Overall, while the breakfast could be a convenient inclusion for guests, improvements in variety and consistency could enhance the guest experience at University Inn of Carbondale.
The University Inn of Carbondale offers a mixed experience when it comes to room accommodations. Positively, guests have noted that the rooms are spacious, clean, and equipped with hardwood or luxury vinyl plank flooring, which gives a modern touch instead of traditional carpeting. The beds in many rooms are reported to be comfortable, with some guests specifically praising the soft sheets and good pillows.
However, there are consistent reports of cleanliness issues which detract from the overall experience. Some guests have encountered issues like dampness, musty odors, and leftover hairs on the sheets, which indicate lapses in housekeeping. Additionally, there are mentions of limited electrical outlets near beds, and in some cases, guests described the room as outdated, noisy due to heating and AC units, or in need of maintenance.
While the hotel is favorably commended for its affordability, location, and the nice general appearance of the building, attention to detail in room upkeep seems necessary to fully meet guest expectations. Overall, while some rooms are appealing in their spaciousness and clean beds, consistency in cleanliness and upgrades could enhance the guest experience.
The reviews for the beds at the University Inn of Carbondale generally highlight a high level of comfort and cleanliness. Many guests found the beds to be very comfortable, with some describing them as extremely soft and easy to sleep on. Others appreciated that the beds came with spotless linens, good pillows, and very soft blankets, enhancing their overall stay. The rooms were noted for being clean, spacious, and equipped with modern amenities, including new floors in some areas. While there were a few mentions of beds being just okay or uncomfortable, the predominant sentiment among guests suggests that the hotel provides a restful and pleasant sleeping experience.
University Inn of Carbondale presents a mixed experience when it comes to cleanliness. Despite some reviewers noting the place as spotlessly clean and highlighting it as one of the cleanest hotels they have stayed in, others have pointed out significant issues. The common areas are generally tidy and odor-free, offering a clean and safe spot for brief stays. Floors in the rooms are not carpeted, contributing to a somewhat cleaner feel. The beds gain positive mentions for being super comfortable, adding a pleasant touch to the stay. However, numerous concerns arise with the room and bathroom cleanliness, noted as filthy by some guests, with complaints about dusty fans, mold, and maintenance issues like clogged tubs and stained towels. Moreover, the hotel's exterior reportedly looks shabby, and there is a pervasive musty and moldy smell that can be off-putting. Privacy concerns have also been mentioned, particularly on the first floor, where curtains do not fully close, letting in streetlight. While some have found their visit to be exceptionally clean and comfortable, others have found it to be quite the opposite, marred by a lack of thorough upkeep.
University Inn of Carbondale presents a mixed bag when it comes to staff experiences, but the positive comments reveal a picture of dedicated hospitality. Many guests commend the staff for their friendliness and prompt service, highlighting individuals like Rocky, Jack, and Jasmine for their welcoming demeanor and helpful attitude. The staff frequently receives praise for being accommodating, ensuring guest comfort by proactively checking on room satisfaction and even offering to switch rooms if needed. The atmosphere is described as inviting, with plans for ongoing renovations indicating efforts to improve the guest experience further. Despite occasional mentions of limited staffing at reception and language barriers, guests appreciate the staff's efforts in creating an enjoyable stay at a conveniently located and clean inn.
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Location
Those traveling for educational purposes will appreciate being close to both SIU and other local schools. The area's accessibility is further underscored by its ease of navigation for guests. Despite some ongoing construction, the hotel maintains a clean environment, and the rooms uphold a welcoming standard. Friendly staff add to the pleasant stay experience, ensuring guests feel acknowledged and supported throughout their visit.
While the surrounding area presents some abandoned buildings, the convenience and strategic location of University Inn still manage to make it an attractive stay for travelers seeking both academic and healthcare facilities in Carbondale.
Breakfast
However, a number of guests feel that the breakfast options are quite limited and not reflective of a typical continental breakfast. Common offerings appear to include bagels, dry cereals, and waffles, with occasional Pop Tarts and granola bars, but a lack of fruit and hot options is often noted. The absence of a gluten-free choice is a sticking point for some, and disruptions like unavailable milk or a broken waffle iron detract from the overall breakfast experience. Despite the hotel's breakfast claims, the offering seems to vary, and in some instances, guests have faced disappointment due to insufficient or non-existent items.
Overall, while the breakfast could be a convenient inclusion for guests, improvements in variety and consistency could enhance the guest experience at University Inn of Carbondale.
Rooms
However, there are consistent reports of cleanliness issues which detract from the overall experience. Some guests have encountered issues like dampness, musty odors, and leftover hairs on the sheets, which indicate lapses in housekeeping. Additionally, there are mentions of limited electrical outlets near beds, and in some cases, guests described the room as outdated, noisy due to heating and AC units, or in need of maintenance.
While the hotel is favorably commended for its affordability, location, and the nice general appearance of the building, attention to detail in room upkeep seems necessary to fully meet guest expectations. Overall, while some rooms are appealing in their spaciousness and clean beds, consistency in cleanliness and upgrades could enhance the guest experience.
Beds
Cleanliness
Staff
No, University Inn of Carbondale doesn't have any pool.
No, a spa isn't available at University Inn of Carbondale.
Yes, University Inn of Carbondale welcomes dogs.
Yes, parking facilities are available at University Inn of Carbondale.
No, University Inn of Carbondale doesn't have a gym.
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