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Summary of reviewsTouchwood Motor Inn & Inner City Camping Ground is recognized for its outstanding location, providing guests with both convenience and tranquility. Situated close to urban amenities like shops, food outlets, and public transportation, it offers seamless accessibility to city life while maintaining a serene atmosphere with a rural outlook. Guests appreciate the clean and spacious accommodations that deliver good value for money, accommodating diverse preferences with its strategic location.
The staff at the inn frequently receive commendation for their friendliness and attentiveness. The owners are particularly noted for their warmth and hospitality, contributing positively to guests' overall experience. The team's exceptional service, especially at moments like check-in, leaves a lasting impression of a welcoming and supportive environment.
While guests appreciate these positive aspects, there are areas needing improvement. Rooms have garnered varied feedback, with positive remarks about their quiet, warm, and safe ambiance. However, they could benefit from upgrades, as some visitors found them outdated and lacking cleanliness, which detracts from overall comfort. Attention to cleanliness, modernization, and comfort enhancements can significantly improve guest satisfaction.
Similarly, the beds have been described as firm and occasionally uncomfortable, with some guests feeling the springs through the mattresses. The bedding quality requires attention to enhance comfort levels, alongside addressing related issues like room temperature and cleanliness lapses.
Overall, Touchwood Motor Inn & Inner City Camping Ground stands out for its prime location and dedicated staff, offering an affordable lodging option with the potential for improvement in room and bedding quality. Show more
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Categories
Motel with Swimming Pool
Outdoor Pool
Motel with Parking
Cheap Motel
Small Motel
Motel with Outdoor Pool
Room Types
Queen StudioThis studio has a electric kettle and microwave.
Family StudioThis studio features a microwave and kitchenware.
Standard Triple RoomThe spacious triple room features a private bathroom, air conditioning, a private entrance, as well as a seating area with a flat-screen TV. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The triple room provides a tea and coffee maker, a dining area, a wardrobe, a sofa, as well as a TV. The unit offers 2 beds.
Family RoomThe spacious family room has a private bathroom, air conditioning, a private entrance, as well as a seating area with a flat-screen TV. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. Boasting a balcony, this family room also offers a tea and coffee maker, a dining area and a TV. The unit has 3 beds.
Family Double RoomThe spacious family room has a private bathroom, air conditioning, a private entrance, as well as a seating area with a flat-screen TV. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. This family room features a tea and coffee maker, a dining area, a TV and a balcony. The unit has 4 beds.
VillaFeaturing a private entrance, this air-conditioned villa is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a shower. Meals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, kitchenware and an oven. Boasting a balcony, this villa also offers a washing machine, a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
ChaletThis chalet features a shared bathroom and a carpeted floor. The unit offers 2 beds.
ChaletThe unit offers 2 beds.
ChaletThe unit offers 2 beds.
ChaletThe unit has 2 beds.
ChaletThe unit offers 2 beds.
Guest Reviews
5.7
Rated
Location
Nestled in a prime position, Touchwood Motor Inn & Inner City Camping Ground is celebrated for its exceptional location, offering guests both convenience and a serene environment. Set close to the city, visitors appreciate the central proximity to shops, food outlets, and public transport, making travel effortless. The peaceful surroundings imbue a sense of tranquility while maintaining easy access to urban amenities. The property's rural outlook provides a unique touch to the central setting, adding to its charm. Clean and spacious, the accommodations offer good value for money, enhancing the appeal of this well-regarded lodging option. Whether drawn by the bustling city life or seeking a quiet retreat, Touchwood Motor Inn effortlessly caters to a variety of preferences with its versatile and strategic location.
Rooms
The rooms at Touchwood Motor Inn & Inner City Camping Ground have received varied feedback from guests. On the positive side, guests appreciated the rooms for being quiet, warm, and safe, offering comfort and serenity during their stay. Some found their units to perfectly meet their needs and expressed satisfaction with returning to the same room from a previous visit. Additionally, when minor issues arose, such as a non-working bathroom light, the staff was quick to address them, enhancing the overall experience.
However, several drawbacks were noted by guests. Many mentioned that the rooms were outdated and did not match the expectations set by promotional photos, with some finding them dark and dingy. Cleanliness was a prominent issue, with reports of units being filthy, cobwebs present, and rubbish found on the floor and under beds. Guests also commented on the firmness and discomfort of the beds, which detracted from their comfort. The motel's age showed in its cold, damp atmosphere, exacerbated by the absence of kitchen curtains. Overall, while there were aspects of safety and functionality that satisfied some visitors, the rooms would benefit greatly from attention to cleanliness, modernization, and comfort enhancements.
Beds
At Touchwood Motor Inn & Inner City Camping Ground, the reviews about the accommodation's bed comfort lean towards a less favorable experience. Many guests have noted that the beds are quite firm and hard, with some finding them particularly uncomfortable due to old and saggy mattresses. The discomfort is sometimes exacerbated by feeling the springs through the mattress tops. There have also been mentions of beds appearing as though they were sourced from roadside collections, contributing to a perception of substandard quality. Additionally, issues like the absence of heating in bedrooms and instances of cleanliness lapses, such as residual chewing gum, have been highlighted by visitors. These factors combined suggest a need for improvement in both the quality and upkeep of bedding at the property.
Cleanliness
Touchwood Motor Inn & Inner City Camping Ground has certainly seen better days when it comes to cleanliness and maintenance. Guest reviews consistently mention dated facilities that, while tidy and clean for their age, demonstrate significant wear and tear. Attention to detail in cleaning appears to be lacking, with common issues such as cobwebs, dirty dishes, and stains on the carpets and walls frequently reported. The state of the bathrooms was particularly concerning to guests, with mold, hair, and broken lights mentioned—all of which were addressed, albeit in a delayed manner. The accommodation is described as very unclean and in need of a thorough cleaning and a maintenance overhaul. While the property may serve basic needs, visitors have noted unpleasant smells and an uncomfortable environment that demands substantial upkeep. Overall, the inn requires a comprehensive effort to bring its level of cleanliness and comfort up to standard.
Staff
The staff at Touchwood Motor Inn & Inner City Camping Ground receive a notable amount of praise for their friendliness and helpfulness. Many guests highlight the owners as particularly amiable and accommodating, with specific mentions of their consistent hospitality across multiple visits. The team as a whole is commended for being attentive to guests' needs, offering exceptional service, especially at key moments such as check-in. The receptionist is often recognized for her helpful demeanor. Despite a few negative remarks regarding service and some staff interactions, the overall impression points to a team committed to providing a welcoming and supportive experience.
Yes, Touchwood Motor Inn & Inner City Camping Ground has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Touchwood Motor Inn & Inner City Camping Ground.
No, Touchwood Motor Inn & Inner City Camping Ground doesn't allow dogs.
Yes, parking facilities are available at Touchwood Motor Inn & Inner City Camping Ground.
No, Touchwood Motor Inn & Inner City Camping Ground doesn't have a gym.