4-Star HotelSummary of reviews related to the '4 Star' categoryKyriad Prestige Lyon Est - Saint Priest Eurexpo Hotel and SPA presents itself as a four-star establishment and several reviews affirm its luxurious ambiance and well-designed spaces. Guests particularly appreciate the clean, consistent quality experience and find the hotel to be of good value for money. There are also mentions of the hotel maintaining its four-star standard in terms of staff service, reflecting a level of professionalism and attention which adds to the overall positive guest experience.
However, numerous reviews highlight areas where the hotel falls short of the expected four-star criteria. Guests express disappointment with the level of attention to detail and the overall cleanliness, suggesting that maintenance and cleaning practices need improvement. There are specific concerns about the showers and the lack of air conditioning, which detract from the comfort typically associated with a four-star rating. Several reviews also note a limited selection of hot dishes at breakfast and average food quality, which do not meet the high expectations for such an establishment.
Despite the luxurious description and the strategic location making it ideal for a stopover, some guests feel that the hotel does not fully live up to its four-star status. Issues such as the facade and signage needing maintenance, insufficient amenities and substandard spa reservation processing through Booking.com were common points of frustration. The consensus is that while the hotel has four-star potential, more consistent maintenance and improved attention to detail are needed to align with the advertised prestige.
In conclusion, Kyriad Prestige Lyon Est - Saint Priest Eurexpo Hotel and SPA offers a quality stay with many aspects befitting a four-star rating, but guest reviews indicate that there is room for improvement to truly meet the four-star standard they promote.
Show moreRead review summaries for all categories
